Hotel Galeazzi in Gardone Riviera

I been in a lot of hotels around the world,but this hotel is not recommended at all.
Due to war in my country no flights at all and all the airspace was closed (4 days before the arrival) and asked for rescheduling but didn’t have a date yet due to the war,after they told us to cancel the reservation on booking website for reschedul. But they changed it to a date that I didn’t have a flight to… and wanted me to add money to …
So not recommended at all , There was no consideration for the situation in any way, a long and continuous response, and in the end they did not change my date to the date I had a flight, I did not receive a voucher or credit. The money is gone and when I get to Italy on my next trips I will not go near this hotel and I will make sure that all my friends and acquaintances do not go there either.

The gardens and public areas of this hotel are lovely, the staff friendly. However the noise from main road was non stop. Our room overlooked the front of the hotel and had no views except for trees directly in front of balcony (room 104). Supposed to be a superior room but we were disappointed with the size-photos are completely misleading. The balcony (large) needed a parasol and we enquired as we saw one on the balcony of vacant room next door but were told there wasn’t one available. The balcony was very open and popular with local birds using it as a toilet. The furnishings in room were tired and dated looking despite website saying it had undergone major overhaul 4 years ago. The shower cubicle was a joke (we did ask to be moved but to no avail). It was absolutely tiny. No trays for standing your shower stuff in cubicle. So ended up putting them on floor but that resulted in knocking the shower head out of position-the shower itself was like death by a thousand darts-painful. After a day out and about it should have been something to look forward to and it wasn’t. Worst shower we’ve been in. Breakfast was ok though the sweet outweighed the savoury. Hotel a 10 minute walk to promenade. Though a 40minute walk the other way takes you to Salò which is lovely-more choice. No atm near hotel apart from one uphill but several in Salò. Would holiday in area again but would not stay in this hotel. We didn’t realise hotel doesn’t offer snacks or evening meal so despite it tipping it down a couple of days, we still had to venture out to eat.