International Camping Etruria in Marina di Castagneto Carducci

Huge campsite.
When you arrive, you have to wait that an employee comes with with his electric golf cab.
When he comes back from the visit with the previous customers, you hop on and the employee takes you to the pitch that he decided to give you. No question asked.
We were not really sure about the pitch so we asked to see other pitches. We saw 2 others and decided to choose the 3rd pitch (pitch 279, forget it, it's infested with small red spiders, quite far from the toilets/showers and next to the restaurant were the TV is really loud) but we weren't really happy with our decision. The thing is that you have to decide quite quickly because other customers are waiting at the entrance that you're back in order that they can also choose a pitch... So if you don't care about other people, it's fine, just take your time. But we are not so we took a decision with which we weren't 100% happy.
Anyway, I decided to have a look at the campsite. So I took my bike and made a tour of the campsite. In fact there was a lot of other pitches that they didn't show us that were available (for example 228, 243, 387, 386, 115, 116) but they weren't showed to us and if you don't know the campsite it's almost impossible to guess where you can find a pitch that meets your expectations.
The campsite is divided in 2 zones, the beach side and the wood side. Pitches on the beach side are next to the beach (obviously) but don't offer that much shade. Almost only traveler pitches. On the other side, in the Wood part, there is a lot of shade and the temperature is much cooler but almost 99% of the pitches are occupied with bungalows.
Still, I found 2 pitches (115 and 116 next to the pool) that would have been perfect for us on the wood side. So we went to the reception and asked if we could move to one of the two pitches. Answer from the reception: "it's not possible because the pitches are not ready"... Pitches are not ready??!?!?! Uh. They were perfectly ready for camping (see the photos).
We then decided to stay only one night instead of the 4 planed.

I understand the need of organisation for such a huge campsite but they lack of flexibility and should ask the customers what they want before showing them any pitch...

The camping village is super located, the pine trees give shade in hot summer days, although that is the only one possitive thing to share..
The personnel is lack of onergy and effort, many of them do not speak English. In that case you have to use all the energy to deal with them.
We were there with our camper, so we wanted to use local toilets and showers. There was no soap and moreover the spot was not clean as you would expect. The number of toilets and showers is highly underestimated, there are only three of them for the whole big place.
Even more, in lagoon, there is necessary to wear caps on your head. The pool was not so clean either. So the reason of wearing that caps was unreasonable.
The total price is much higher than you would expect to pay. We will not definitely come back.