Villas in Tuscany

A very artistically decorated hotel that leaves a lasting impression. The breakfast was excellent and varied, and the rooms were clean, tidy, and spacious. The overall atmosphere of the hotel truly makes it memorable.

The soundproofing is terrible; you can practically hear everything spoken and even people getting ready in their bathrooms. The service was good, though; they helped us call a taxi. Breakfast was just so-so.

The hotel is located right on the edge of the Old Town, making it super convenient and close for walking there (about 10-15 minutes on foot to get into the Old Town). I think the location is really good. The room wasn't huge, probably around 10 square meters, but it was cleaned very well. There was a kettle, and the air conditioning worked fine. It wasn't noisy at night, so I slept well. The hotel...

An established hotel with reliable service. The breakfast is extensive and includes freshly squeezed juices. As expected for European hotels, the rooms aren't huge. Although it's not in the city center, you can book a shuttle service in advance for a free ride downtown. Florence isn't a big city, so we'd take the free shuttle to the city center in the morning and then just stroll back to the hotel...

Disappointed. Breakfast was subpar. Too much noise from the hall. Asked for a bottle of water, and they told me I had to go to the bar to get it. Expected better service for the price paid.

A very comfortable hotel. The front desk even upgraded my room for free. Although the bathroom layout was a bit cramped, it's understandable. Everything else was great. The breakfast had a wide variety of choices. The hotel is also within walking distance to all the attractions. I recommend it because the hotel facilities are new, the surroundings are quiet, and it's convenient for getting around.

Just great 👍 We were external tourists, called at 11:00 and reserved access to the Spa center and massages already at 15:00 ! It was so easy and well organized. Kind lady on the phone was exceptionally attentive to our request as well as the parking lady of the hotel greeted us with. Hotel and SPA team was just awesome! Sauna, Hammam, massages, baubles bath, little snacks and tea offered.. . all was...

We stayed in August 2023 for a week. It’s important to know that most people drive and when you arrive they ask you to empty your car by reception, the staff label it, and then golf carts come to collect everything with your name and bring to your room. We had many small bags, and loose toys, but better would be fewer big bags. The rooms are very clean, comfortable, and functional. The air conditioning...

Location top Animazione top Attività sportiva top, soprattutto il Group Cycling Servizio ottimo Cibo molto buono Spettacoli di livello altissimo Ospiti famosi Gentilezza e disponibilità IMPERDIBILE...!!!

We stayed at Garden Toscana Resort as part of our trip through Italy, and we wish we could have stayed longer! We are a big group of 12 including four kids visiting from California, and we all agree that our five-night stay was one of our best holiday experiences ever! All the staff are so welcoming and really make you feel like a big family here; they always greeted us with a smile and stopped to...

It was a bit dirty and there was no government, they sold all the drinks, it was a bit uncomfortable.

Great location, clean room, and the staff were warm and professional. My only minor complaint is that the shower drain wasn't very good; after each shower, water would flood half the bathroom.

The room had a strong, unpleasant smell, so I asked to switch. The second room still had a scent, but it was somewhat tolerable. After checking in, I noticed the bathroom also smelled really bad, particularly around the toilet, like a sewer. Both the showerhead and sink faucet had a cheap, plastic-like odor. Overall, I wouldn't recommend it.

The room was filled with unpleasant smell, the bathroom was pretty clean Services here are great but the room itself is pretty old Very close to the SMN Firenze

The room was filled with unpleasant smell, the bathroom was pretty clean Services here are great but the room itself is pretty old Very close to the SMN Firenze

The room and bathroom were spacious and comfortable. However, the shower had very low water pressure, and the water temperature was inconsistent. The room’s ventilation was also quite poor, and during winter only heating was available, with no cooling or proper air circulation. Breakfast was nice with a good variety of choices, but I wish the basic amenities and facilities had been better maintained...

Good as always. Its a clean hotel and the location is close to the train and tram stations

Good hotel. Clean & good breakfast.

Nice. Staff are friendly and helpful. But not that close to the city center.

Lovely hotel and enjoyed the pool area, though it closes at 7.00 pm, which is early. Especially as it’s still very hot and lots of daylight left. It’s a bit of a distance from the centre of town with most activities being in the town, makes it a bit difficult to get to. Staff are lovely and we had breakfast included which was nice.

The hotel is quite a distance from the city centre and bus service and the tram are also quite a distance

The Staffs are super friendly, helpful and accommodating. The room is clean but bare. No complimentary bottled water nor coffee machines or hot water kettle.  Location is good, especially they have large secure parking area.  Breakfast is average and it has only one coffee machine for over 100 guests at one time ( several  tour buses ).

The room is gorgeous. Clean and full of amenities. The service is good too. Complementary laundry is essential for me as I do not need to carry lots of clothing. The environment is vibrant and full of youngsters.

This hotel is a renovated old building, and the ceilings must be at least four meters high, giving it a 'new wine in an old bottle' kind of feel, which is absolutely fantastic. The location is also great; you can walk to the Duomo, and it's less than a kilometer from the train station. The rooftop bar has reasonable prices, and on the day I arrived, I actually won a free drink – what a lucky draw!...

Really enjoyed the stay, the hotel has so many facilities from laundry, gym, pingpong table, and co-working space. Highly recommend the social hub when you visit Europe!

Easy transport access, enjoyed the lovely sunset on the Hill

Local Trail Train Stop just right in front of hotel very convenient ! Spacious room feels like back to Uni Dormitory! First time experience with this kind of hotel!

The hygiene is excellent, and the facilities are very complete.

Nice location -- convenient if you drive to the city. Good breakfast -- an abundant choice for a proper start to the day. Quiet and clean room.

The electricity went out on only one side of the room, housekeeping was terrible and room safe was broken from the check in. All of which never got resolved. But apart from them, the rest of staff are really friendly and dedicated, that I complement. Location wise, it is away from touristic centre. But this must be good base for tourists who move around in an organised tour. Or for someone who...

The reception was good. Jonathan, Carola and the other guy unfortunately I forgot his were excellent. Food was not good. I was served with an overgrown artichoke which was hardly chewable. service not good except t for the shuttle service which was exceptionally good , the drivers know what customer service is all about. Thank you drivers.much appreciated. The room cleaning was not done well. ...

The support n services can be improved...

The water pressure in the bathroom was very low, the shower was broken, and so was the toilet. The experience was pretty mediocre, and the bed was very narrow.

Overall, it was convenient and suitable, though a bit noisy since it's right by the road.

staff and location are wonderful, highly recommended for business or pleasure

This hotel is perfectly situated in the heart of Florence, within walking distance of major attractions like the Duomo and Piazza della Signoria. It beautifully preserves the elegance of its historic building, with interior decor that blends classic and modern styles. The rooms are spacious, comfortable, and well-equipped. The staff are warm, friendly, and provide excellent service. The breakfast spread...

Our stay in Florence was truly unforgettable, largely thanks to Constanza at the front desk. From the moment we arrived, she greeted us with warmth and grace that instantly made us feel at home. Constanza’s attention to detail, professionalism, and genuine kindness stood out every single day. She anticipated our needs before we even asked and handled everything with such care and compassion—it’s rare...

It’s a great hotel. Of course we were upgraded ($$$) to one of the riverfront balcony penthouses , which are fit for a king. There is not a better room in Florence, if that’s what you seeking. A highlight of the hotel is location, the rooftop bar and restaurant are unique and beautiful. we were shown the other king rooms and they were nice. Service and all respects in the hotel is extremely professional...

5 stars all around! from the first day I emailed the hotel about making sure both my rooms were adjoining, the staff was on the ball. even after getting my Reward upgrade they still made sure the rooms were adjoining. We walked from the train station to the hotel and the staff saw us coming down the street with luggage, they did not walk, they ran to us to help. It was an Unbelievable welcoming and...

I celebrated my birthday at this rooftop, and it was an unforgettable experience! The staff were so kind and professional, and they even surprised us, which made the day extra special. The view was absolutely breathtaking, and the atmosphere was perfect. Highly educated and well-mannered team — 1000% yes from me! Can’t wait to come back.

A stately and iconic building - simply stunning views, great location, and historic architecture. Staff were exceedingly helpful when issues arose, especially Elisa. She was as invested in solving my WiFi issues or more than I was!! Having said that, the heating system only heats. The air conditioning cannot be operative at the same time. So my first very very warm room was impossible to cool down...

The room is beautiful and the environment is lovely. The entire hotel is gorgeous. Breakfast is served on the rooftop, with floor-to-ceiling windows offering views of Florence's city center – both beautiful and delicious. The staff are very friendly, making for a great experience.

The room has a very vintage feel. The front desk staff provided excellent service. I would definitely consider staying here again if I come back to Florence, mainly because it's so close to the train station, haha!

We stayed here as part of an anniversary trip. The hotel itself is very nice and really lent itself to an upscale + proper Italian vibe over staying with a major hotel chain. Lobby is gorgeous. Our room was one the ‘Smart’ rooms, and while it had more of an old money vibe than the sleek and modern lobby, it was very cozy and romantic. Complimentary minibar was a nice touch, and we had a balcony and...

Five-star experience! The rooms are huge and full of old-world Italian charm. Great amenities (love the daily mini-bar refills!) and the breakfast is a must—excellent food and an unbeatable view. Highly recommended.

Excellent location, super convenient for getting around. The staff are warm and professional, providing thoughtful and attentive service. Overall, a great experience.

We had so much fun at Camping Puntala! The beach was clean and beautiful, the sports instructors were professional and engaging, and the kids' animation program was absolutely amazing — our children were entertained the whole time! A perfect family-friendly campsite. We'll definitely be back! 🏕️

We are very loyal guests coming every 2-3 years back to this camping site and yes, we love it because of the sea side, the location within the tree park and we simply feel home there. Leaving my emotions away I have to say that you get little quality and service for the price you pay. We stayed in the Club and those Bungalow are the most expensive but unfortunately also the one which require repair...

Absolutely great structure and location. Starting from smart check in and checkout to location and overall services. You can see not only ingenious on how the services are built, but also genuine care for people. The most I appreciated the cleanliness of the bungalow and the perfect location at 200 meters from the beach. I loved the pine forest and I was amazed from the incredible variety of pitches...

Very nice camp. We spent there 10 days in july 2025, with 2 kids. The camping was clean, incl. Sanitary. We had a lot xlose to the beach side. The camping has a bar, restaurant and supermarket. Although prices there were a bit higher than in regular shops in Italy, they were still reasonable. The site has a rule of parking the cars in outside parking which contributed to calm andsilent atmosphere....

Summer vacation in Puntala The place is amazing in the wood, restaurant and super market inside. The price is not cheap, in july I paid about two five cero per night. The only thing I didn't like is the check-in and check-out timing. Check-in is at 18.00 (too late) and check-out is at 9.00 (too early). Additionaly, in the policies it was written that the music was not allowed, however, there was a...

Beautiful camping with lots shadow, quiet and safe for kids thanks to the car policy. Nice market with fresh products, we can safely leave the car at the parking for a few days as everything is there. Wonderful quiet beach, kids love it. Staff very friendly. This year, the kids beach has disappeared (but poster still hanging on the fence). Also, the kids were waiting for Eddy during night event...

The hotel is very clean, and there's complimentary water in the room. The soundproofing isn't too bad either. We'll definitely come back, but if you're driving, try to arrive early, otherwise you might not find a parking spot. The paid parking garage is a bit of a downside.

No close to the public transport much, but it s ok, paid for the private hotel parking under

Good location, modern and clean , just First suburb of Firenze, big parking good And various breakfast. In 3 minute you could arrive to a cheaper parking served by the subway T2 that in 15 minute will take you to the city center, very convenient if you have a car.

We had good hospitalities at this hotel during our stay. Since all receptionists are so kind, we are very comfortable whenever we ask our favors. We will stay this hotel next time when we visit Firenze again in the future.

The air con seems not working properly for all 4 of our rooms, not sure why.

Location-wise, for those travelling with an aeroplane, I would say this hotel is quite a good choice. When you have a car, it probably doesn't make that much of a difference. However, for the given price (350 euros for a double according to the price tag behind the door), I found the well sized room wear and tear a bit marked, with a subpar cleaning service. Our room, 218, was left with just a bit...

Beautiful hotel, in a great location. Walking distance to all sightseeing places in Florence. What a gem!

Great hotel in a perfect location less then 10 min walk from the train station, and all the main sites of beautiful Florence. The hotel is so quirky and decorated so well just a peaceful tranquil stunning hotel with great friendly staff. Loved the decor and courtyard. Rooms are great we stayed in the fly to heaven room lovely light and airy comfy beds. The coffee snack bar joined to the hotel was also...

It is a very nic hotel with a lovely atmosphere and beautiful color schem

This hotel is really new and has a cool concept, especially some of the taglines, which really made me want to stay here. They have 'Angel Rooms' and 'Devil Rooms,' and the Angel Rooms are perfect for Chinese guests, haha. Remember to bring your own slippers, toothbrush, and toothpaste. All the rooms come with a safe, which is super convenient, and the service is excellent, with staff speaking great...

Extraordinary!!! The decor was marvelous, very good attention to detail! Pleasure to stay in our room, which was upgraded for free. The hotel has a very good sauna! The staff could be more helpful and friendly. We had a lovely time.

For families to have connected room you need to select one extra large and mid room , night lights cable are open for kids or someones safety it can be dangerous Hotel is extraordinary with lots of design elements, rooms are clean staff is very friendly, as all rooms are fully booked they upgraded us to balcony room! :) very close to Santa Novelle square . It has decent breakfast adulta 21 euro...

This is our third time with Baba! We want to thank the animation team a lot, the girls and guys who do the baby dance are amazing and our little girl was absolutely in love with all of them! I saw them working in the Mini Club as well (our daughter is younger than 3, so couldn't go there) and I was impressed: kids were always engaged in some fun activities! We tried the Baby Club, but the women who...

This place was great! We have a family with 4 kids ages 0,3,6,9. There was something for everyone! Kids club at night and in the morning. The beach service and pools were more than enough, but they had a lot of other activities. Staff was wonderful and food was top notch. We stayed for 10 days and it wasn’t enough!

A flawless stay in Canado family resort for me and my family. My 18 months daughter and us as parents had everything we needed for relax, in this joyful and perfect organised resort! Room was recently renovated, all the amenities were well maintained, the food was very good, but particular mention of honour goes to the overall organization, from the cleaning staff, to the one at the restaurant and...

Location is very Nice altough you have almost no network, food was okay same as the rooms staff was very Nice and the animation team must be paid Well cuz they were very kind, sadly its only italian so if you cant speak italian you wont understand the shows Or activities that they host. Wouldnt advice for aldults only if your going there for silent and rest, perfect for young families tho

The pros : good food most of the time, nice and professionnal waitress team, direct acces to the beach, the pools, some of the beds (not all), beach service, effective WiFi everywhere. The cons : -kids club : unorganised, boring, lake of communication with the parents. Not serious. -animations are loud and late. Some rooms are directly exposed to the every evening loud music and screaming (9 to 11pm...

Canado is a great place for family holidays, staff is always so polite helpfull and attentive with any questions and requests.

Lovely hotel in Lucca. The staff were very friendly and super helpful. The room was lovely and quiet. The breakfast was amazing. We used the complimentary bikes to ride around the Lucca city walls which was fun. I would totally recommend this hotel for anyone staying in Lucca.

Excellent stay, with very helpful staff. Very comfortable beds, and a great location for walking around historic Lucca.

Excellent location, lovely comfortable beds and rooms. Ideal location and parking available.

This is an outstanding hotel in every way. The location, just inside the city wall, is perfect. Rooms were comfortable. Excellent breakfast and onsite parking was a plus.

Clean room, nice staff, great breakfast and cafe for snacks. Loved my stay. There are some hotels a little closer to the city centre but I would stay here again, for sure.

The staff was wonderful! They helped us with a lot of requests because of a family wedding. The room was great and fit our family very comfortably. The breakfast and refreshment area was also a great addition. Thank you so much.

The room is quite spacious and clean. The reception and housekeeping staff are very friendly and helpful. Breakfast is simple, as in most hotels. The location is rather far from the city center, so it feels a bit quiet in the evening, with not many activities around.

I had a fantastic welcome during check-in. Ms. Monia was wonderful; she was cordial, enthusiastic, and informed me that I had been upgraded to a nicer suite than the one I originally booked because I am a platinum member. Ciara was a superstar—she helped me book a restaurant reservation, provided travel tips and recommendations, and even called a taxi for me. I want to extend my heartfelt thanks to...

Stayed for 1 night in family room. Huge living room with 2 single beds. Bedroom also very large. Great quality sleep. Standart breakfast. Location is not suitable for casual walk to Lucca. Better take a car or bus. Over all, I would recommend.

It went very well. Room and services excellent. Breakfast varied and pleasant.

FREE ITEMS AT RECEPTION electric adapters, phone chargers, razor and shaving foam, toothbrush and toothpaste, combs, sanitary napkins, sewing kits, shower caps, toiletries, bathrobes, slippers, additional pillows, towels, face cloths. Available 24/7 by calling the reception at n°759.There are loan not free as it said.

Far from town. Large rooms but very moderate decoration. Clean but very low quality breakfast.

We were there this year and loved it. Upon arrival, we were greeted by a very kind man who patiently explained everything to us. The place is very pleasant, with several leisure options for adults and children, as well as a small shop that has everything you need and excellent service. We will definitely be back! Grazie :)

Great thermal station offering diverse services and great facilities. There is a parking available which is really accommodating. You can rent a towel and robe. Everything is clean and you can enjoy different types of pools (even a sauna). To eat, there is either a cafeteria or bistrots offering ice creams, cold drinks, sandwiches and snacks. The place is very spacious and there are lots of sunbeds...

The Terme di Saturnia are a group of springs located in the municipality of Manciano in Italy, a few kilometers from the village of Saturnia. The springs that feed the baths, which are found in the south-eastern valley, cover a vast territory that stretches from Mount Amiata and the hills of Fiora and Albegna rivers to the Maremma grossetana at Roselle (Terme di Roselle) and Talamone (Terme dell'Osa...

Best place to enjoy ur vacation . Relax on a natural thermal bath . U can spend as much as you want time Free entrance , healthy bath and . Free parking about 5 mn walking distance . U can bring ur food and drinks and do picnic 🧺. Loved it and would like to repeat it👍

Tuscany is a beautiful place surrounded by mountains. Terme di Saturnia is a very special place due to the thermal water that comes from the Roman times. Very healthy for the skin, bones and Breithing issues. The temperature of the water is 36.5 Celsius. A real pleasure for the mind and the body. Specially for your joints and osteo arthritis issues.

rather disappointing overall. feels a bit like a public pool location rather than a high end spa destination. not the cleanest and not the most top-notch service. we expected far more from all the buzz you hear about this place.......montacatini up north is far superior and worth the extra money........i also recommend a visit during the winter and not when the temp is 100 degrees farenheit, not that...

I like everything here, from the design to the vibe. The breakfast is actually very good. The location is a bit off from the heart of Florence, but it's walkable, safe, and a bit more serene. However, in the shower room, water is leaking from underneath the shower box, which I think they can fix. Overall, I recommend the place.

I absolutely love this hotel, it's truly fantastic. The building has so much historic charm, and the location is quite good – about a five-minute walk from the light rail. The surrounding area is excellent, with a popular small restaurant, a laundromat, a bar, and a superb coffee shop for breakfast. It is a bit far from the main tourist attractions, but walking to them in the quiet morning sunshine...

The hotel has parking and the room I booked has a small courtyard, which would be very comfortable in the summer.

Not far from attractions, about a 10-minute walk. Great for travelers who prefer a quieter stay.

The services are good. Staff are friendly. though The room is bit small and the hotel doesn’t provide slippers.

Very friendly and accommodating staff, lovely room and beautiful courtyard. We enjoyed our stay here a lot. Comfy bed, beautiful furnishings and well equip room with complementary water in very cute cartons. Only thing is, the bathroom had a smell that ran through the room and wasn’t pleasant, maybe the local sewers have problems-doubt there is anything the hotel can do but maybe add an air freshener...

Good hotel, old style as in good style. Parking. Just a bit far from the center, but not that far.

really nice hotel!! the people who are working here are super nice and caring!!

Comfortable and clean, breakfast was high quality with a lot of choice and staff were nice. The lobby and bar was very comfortable and really good to hang out in.

The room is nice the shower is good but water goes out quite easily of the shower so a wet floor. The service was good and the breakfast was decent.

Nice hotel.. great location friendly staff.. very spacious rooms.. good buffet breakfast.. loved our stay.. the hotel helped a lot with the luggage.. all the basic amenities were available in the room.. like we really needed the electric kettle in the room which was available without any deposit.. distance from the Florence central station was about 150m, walkable of course, with the luggage too. Loved...

The hotel is okay, nothing more. Was in March, icy floors and carpets no sneakers, rested the weakest of the three of us got sick, the Breakfast is delicious even provide champagne, fruit little. THE biggest drawback IS IN COLD WEATHER COLD IN the ROOM from all the Windows of the blower.

We only stopped in for a drink after dinner but beautiful hotel, bar and lobby. Can’t speak about the rooms but I’m sure they’re beautiful. Centrally located in Florence on Borgo Pinti. Hope to stay here one day

Perfection - From the moment we walked in to the moment we left you guys knew are name and we’re nothing but polite and professional through out are whole stay! On top of that the hotel was amazing, clean and perfectly located. The hotel is beautiful and the garden is a great place to walk around too. The hotel is a simple 10 minutes walk to a majority of the major sites.

We had an amazing stay at the Four Seasons Hotel in Florence. From the moment we arrived, everything felt special. The rooms are absolutely beautiful – spacious, elegant, and thoughtfully designed, with every detail carefully considered to make you feel comfortable and relaxed. What really made our stay outstanding, however, was the staff. Everyone we encountered was incredibly friendly, professional...

I booked one night through AMEX with an upgrade to a suite, four categories above the standard room, exactly as shown in the photos. The hotel is absolutely stunning and the welcome we received was exceptional. Because the specific treatment I requested was not available, the hotel generously sent many beautiful gifts to the room. The suite itself was extremely luxurious and comfortable. There was...

Four Seasons Hotel Firenze is truly exceptional. We stayed in both a historic room and a newly renovated room—each one was incredible in its own way. The staff is extremely attentive, and the entire property is absolutely stunning. It’s a short walk to the city center, yet it feels peaceful, quiet, and completely removed from the noise. The gardens are gorgeous, serene, and beautifully maintained....

Satisfied, Sanitation: Very good Facilities: Good

Its in the middle of the highway. Worked perfectly for me. If you dont have a car its difficult location.

Aside from the location, which is a bit further from the city center, the hotel is really great. It's outside the ZTL (limited traffic zone) and further from the center. The room was very large and comfortable, and the hotel was clean and smelled nice. Breakfast and the staff were attentive. I recommend it.

Easy and free parking. The room was spacious and bright with full amenities. The price was cheap, but there was a city tax of 4 euros per person per day. The breakfast has been getting worse; there used to be yogurt, but now it's gone. The scrambled eggs didn't look appetizing either. Breakfast needs improvement.

Hotel is better then some people thinking. Main loby, restaurant and 6th floor where I stay looks like after renovation one ore maybe two years ago. I had 2 or 3 mosquitos in my room, but there was repelent to plug in. Breakfast was basic but OK and coffee from bar was excellent 👌

very good hotel near the airport with private free parking for customers

Good location and price. Not walkable to public transit. Airport Shuttle costs 28€ and must be reserved the day before. We ended up waking up early and were stuck waiting in the lobby for 30-45 min. Front desk would not cancel/reschedule shuttle. I’d advise to just use a taxi.

Nice, great service at the a’la carte restaurant

We've had an amazing event hosted at this Hotel. The staff is absolutely the highlight: food at the poolside restaurant was above and beyond what I've seen anywhere (fish cooked to juicy perfection is a notable example); Filiberto the sommelier was amazing at proposing, presenting and discussing wines; all staff was at the highest level I've seen in a while. The only minus was a tiny shower but that...

Our room had an excellent view, but the rooms and property are in need of updating. The service at the Ombra Della Serra restaurant was friendly, but the food was just ok. If proximity to the beach is what is most important, the location is good.

We had a lovely time during our stay. The staff were very welcoming and accommodating with anything that we needed. The food is really good, and you can’t beat the beach location! Be sure to check out the spa, it’s worth spending a few hours in. Definitely will come again for another relaxing stay. Thank you especially to Luigi at the manache restaurant!!

We recently stayed at Park Hotel Marinetta and unfortunately found that the negatives outweighed the positives. On the plus side, the staff were consistently kind and helpful, the breakfast buffet was very good, and overall the hotel was clean—though our bathroom did have some mold around the shower. The location works well if you have a car and plan on making day trips, but it’s not ideal if you’re...

Wonderfull service, food and location. All staff were very helpful and accommodating. We very much appreciated that we had a late checkout until 6pm as our flight home was late in the evening, this was supplied at no extra charge, thank you very much. There are too many staff to name individually but you are all brilliant at what you do..I would recommend this hotel to anybody who wants a stress free...