Torre Cintola Greenblu Sea Emotions in Monopoli

Awful reception staff and no air con in 40 degrees
Rude, pouty lipped, ignorant receptionist.

30 mins to check in, no restaurant open and was 9 pm after flight delay.

Huge queue on reception

The location is convenient for visiting major attractions in the area, and the staff was kind and quick to respond to our requests. Parking was easy and accessible.

Unfortunately, the mattress was very firm, and we could feel the springs. The staff added cotton toppers, which helped slightly, but it was still uncomfortable. The room had extensive mold that worsened daily, affecting the air quality and creating an unpleasant smell. With only a small window, ventilation was poor, and the room wasn’t cleaned thoroughly. The shower leaked into the bathroom, so we had to use a towel to absorb the water, and the rooms weren’t soundproof, so we could hear our neighbors.

The food quality was disappointing. Breakfast was minimal, and dinner dishes were often served cold, even when we arrived early. The pools weren’t heated, so they were mostly empty, and the pool bar didn’t offer snacks in the evenings before dinner.