Hotel Cristallo Relais Sure Hotel Collection by Best Western in Tivoli
Rooms and prices
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Description
In this hotel 42 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-09:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is €20.00 (approx. US$23.03) per night.
- Pets: Pets are allowed on request Fee: €10.00 (approx. US$11.52) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa, UnionPay
- Check in time: 14:00. Check out time: 07:00-11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Room service
- Family room
- VIP room amenities
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Safe-deposit box
- Concierge services
- Luggage storage
- Bar
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Tour assistance
- Picnic area
- Parking
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
Street view
Video: Hotel Cristallo Relais, Sure Hotel Collection By Best Western, Tivoli, Italy
Map
Reviews
I had better expectations from this property beign that it is associated with the Best Western brand. The rooms are a bit run down. In my mother's room the shower door came off the rail and it could have been dangerous for her. The mini fridge don't get cold. In our double occupancy room they only left one set of towels...this happened every day of the 3 we stayed. The breakfast was not at all worth it. Go into town and have good coffee and pantries. They served the same tarts our entire stay...so they were old and stale.
Then we had dinner at the restaurant one night and the staff was not friendly at all. I got charge 2 euros for the service (odd), then was charged for bread we never got. I wouldn't have been upset, but aside from the mediocre service, the manager was upset I disputed the charges before paying. I run a restaurant and things like this are hard to tolerate. I require all staff to double check ticketa and make sure our clients are satisfied with the charges. I also use to work at hotels and honestly...there was only one person at this place I would hire. Also the rooms had tons of spiders. Thank You Abdul for your friendly service.
First time using this hotel and wouldn’t use it again, the rooms are dirty and not maintained properly! Breakfast options are not great for European citizens! When I complained to the receptionist, I didn’t get a good response, no way to deal with customers!
Definitely I will not be using this hotel again!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Cristallo Relais Sure Hotel Collection by Best Western
How much does it cost to stay at Hotel Cristallo Relais Sure Hotel Collection by Best Western?
The cost of staying in Hotel Cristallo Relais Sure Hotel Collection by Best Western depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 70 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Hotel Cristallo Relais Sure Hotel Collection by Best Western?
You can book Run of House, Bed in Dorm, Economy room, Economy Double room, Standard room, Standard Double room, Standard room with mountain view, Standard room with pool view, Standard room with water view, Standard Single room, Standard Single room with pool view, Standard Single room with water view, Standard Triple room, Standard Triple room with mountain view, Standard Triple room with pool view, Standard Triple room with water view, Standard Quadruple room, Standard Quintuple room, Standard Family room, Standard Single Family room, Standard Triple Family room, Standard Quadruple Family room, Standard Double Family room, 1 Bedroom Standard Single room, 3 Bedrooms Standard Single room, Standard Double room with mountain view, Standard Double room with pool view, Standard Sextuple room, Superior room, Superior Family room, Superior Double Family room, Superior Quadruple Family room, Classic room, Classic Triple room, Classic Double room, Grand room, Grand Double Family room, Suite, Double Suite, Apartment, 1 Bedroom Apartment, Cottage, Cottage with pool view, Cottage with water view, Single Cottage, Single Cottage with pool view, Triple Cottage, Triple Cottage with pool view, Standard Cottage, Standard Triple Cottage in the hotel. Please check room availability by choosing your dates
Does Hotel Cristallo Relais Sure Hotel Collection by Best Western have a pool?
Yes, Hotel Cristallo Relais Sure Hotel Collection by Best Western has a swimming pool for guests.
Are pets allowed at Hotel Cristallo Relais Sure Hotel Collection by Best Western?
Yes, pets are welcome at Hotel Cristallo Relais Sure Hotel Collection by Best Western, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Hotel Cristallo Relais Sure Hotel Collection by Best Western from the nearest airport?
The nearest airport is Giovan Battista Pastine International Airport, located about 33 mins from hotel by car (34.6 km) away.
What’s the cancellation policy at Hotel Cristallo Relais Sure Hotel Collection by Best Western?
The cancellation policy at Hotel Cristallo Relais Sure Hotel Collection by Best Western depends on your room type and booking terms.
Does Hotel Cristallo Relais Sure Hotel Collection by Best Western offer airport transfers?
Yes, Hotel Cristallo Relais Sure Hotel Collection by Best Western offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 70 USD The best time to book is August 18, with rates starting from 70 USD