Piccolo Hotel in Milan

If this was the only hotel left in Milan to book.....ì wouldn't, its a terrible hotel. We had no option as we'd been let down by an Airbnb scammer and with it being Grand Prix weekend places were thin on the ground. Let's start with the star system. Allegedly this is 3 star. Now I don't know who did that review or when but it doesn't even merit 1 star. It is old and tatty and in severe need of an update. Room was shabby with gigantic old air con unit that sounded like a jet engine. Curtains were hanging off the track, furniture was old. Breakfast was a poor buffet. We had need to complain in the middle of the night about the noise coming from the rooms above and staff could not have cared less. Who I am assuming was a poor excuse for management was super rude the next morning when we mentioned the issue to him. For your info the rooms also look out on to one of the biggest night clubs in Milan: 55 Milan which has an open roof terrace playing pounding music until 4am, which the hotel fails to point out in their blurb. So in a word my advice would be if you are looking for an up to date, well furnished, nice hotel with pleasant management absolutely do not book this appalling excuse for a 3 star hotel.

Really horrible staff, thieves!! It was cold at night and despite my advance payment they didn't let us in because my cousin didn't have the physical document but only the photo since she comes from America, they treated us like dirt, moreover it's full of unsavory people

No no no no! Never again! The darkest, the most terrible room I've ever been to! Without daily light. Walls were so thin that people outside the corridor could hear everything from your room, so did you. Bed- extremely not comfortable. The bathroom so small that you couldn't wipe yourself without landing your towel in the toilet 🤮 everything in the bathroom was dirty and mouldy

The old man in the reception is always angry, hope they remove him, he makes me uncomfortable, How can somebody employ an old man with an anger issue in a hotel that should be accomodating and pleasant personalities, disappointed!