Hotel Dei Pini in Porto Empedocle

For a hotel that advertises for tourists, it was not very tourist friendly. The pool was great with toys for the kids. But towels? Forget it. They don’t offer - you have to bring your own. BRING YOUR OWN?! What travelling tourist brings their own towel? Oh, just use your shower towel and ask housekeeping for more towels you say? There is a penalty for that.

The hotel clearly used to allow smoking indoors as everything reeked of stale cigarettes.

The mattress was so thin that it felt like you were sleeping on the floor.

When we arrived, there were stray hairs from someone else on the toilet lid and in the sink.

Would absolutely never stay there again without a complete interior overhaul.

But the pool was nice.

Unfortunately, my stay at this hotel was far from what I expected. Upon arrival, the staff were noticeably unfriendly, which set a poor tone from the start. The breakfast was extremely unappetising, it looked as though it had been sitting out for far too long and lacked any freshness or care.

The hotel itself felt very outdated and in need of serious renovation. The bar didn’t open until later in the afternoon, which was inconvenient, and I was surprised to learn that access to the pool required an extra fee, something I believe should have been included.

To make matters worse, the internet wasn’t working during my stay. When I asked about it, the staff offered no alternative solutions or compensation, and seemed generally indifferent to the issue.

Overall, this stay was a letdown. I expected better service and amenities, and I won’t be returning.

1* is overrating for this place. Upon arrival-no water. Wi-Fi non-existent. Cleanliness- good luck with that - mouldy bathroom, the shower box is not meant for people but for dolly-toy. The restaurant service is horrendous, the food sub-par. Kids screaming and fooling around. On top of everything it’s located behind a gas station, literally a couple meters away. Stay away from this dungeon.