Hotel Villaggio Stromboli in Stromboli

Our room - a double seaview - was musty and smelled like it hadn't been aired out in years. We were particularly aware of the unpleasant odour in the small, dated bathroom. While there was a view, the window was small and you had to stand directly in front of it to look out. The photos on the website also show a lovely pool. The pool we saw was covered in a filthy tarp and clearly hadn't been used in some time. Additionally, staff were singularly unhelpful and the desk was left unattended after 10 p.m. Lastly - and this is a minor point but so revealing of the ethos of this place - we were guided to our room at night and told we couldn't drink the water. No bottled water was provided and the restaurant (under separate management) was closed for the evening. We were instructed to purchase our own water the following day. When spending $185 Canadian a night, I think it's reasonable to expect a $1 bottle of water can be provided by the hotel. This hotel has clearly seen better days and I would not recommend it.

Be very careful with this hotel. We booked 3 nights via booking, but couldn’t reach Stromboli because of the rough sea and wind conditions, that lasted two days, so no ferries were going from Sicily. It seems to be a business model of this hotel to charge the full price of the stay, even when there is no way of reaching the island. After several discussions with the unfriendly person on the telephone, we were refunded 50% of the price.