Hotel Bartolomeo in Venice

Save your money and go anywhere else but this hotel!!! We had literally just stepped in and were bringing our luggage in when we were told abruptly and very rudely “close the door” before any kind of welcome. We then were told that we needed to hand in our room key each time we went in and out of the hotel for “safety reasons” which we have never had to do anywhere else, this made us feel very uncomfortable leaving anything in the room even if it was just our luggage. Once we got to our room we firstly noticed that there were multiple mosquitos and insects flying around and that our room was muggy and warm so as we went to turn the aircon on we realised that it wasn’t working so we asked the hotel staff about this and were told it was previously a cold night so we’ve turned the heating on. We were then made aware that they worked off 1 system only which isn’t very accommodating especially being a hotel. When speaking with the hotel staff on checkout, we gave feedback on our stay and the response we got was “write a review” so here it is. The staff throughout our stay were all very rude, obnoxious and not bothered at all. We would not recommend this place to stay no matter what. Honestly save your money and book anywhere else but here. We’ve never had an uncomfortable stay anywhere like this before.