Palazzo del Giglio in Venice

Clean rooms, excellent service, gluten free options

Just back from a lovely 2 day stay at Palazzo del Giglio. From the communication prior to arriving to leaving this morning, the whole experience was first class. Got a waterbus directly from the airport (approx 1 hour on the orange line) A 2 minute walk from the stop to the hotel. Lovely location in a quiet square. Hotel is very traditional, spotlessy clean and very central. Thanks to Chiara and Slyvia and the team for an excellent stay. My daughters birthday was recognised with a lovely bottle of prosecco. A lovely fresh fruit basket upon arrival also in the room. Continental breakfast delivered to the room each morning. Very comfortable bed and a lovely jacuzzi bath and shower. Would definitely stay again as it was so central. Approx 10 to 20 mins walk from Rialto Bridge, Bridge of Sighs and all other main tourist spots. Definitely AI places to eat.....a lot of the restaurants around are tourist traps with mediocre food. Looked for local trattoria's non touristy on AI and found 2 lovely places. Trattoria All AnFora approx 10 mins walk from the hotel and a fab local place in Murano - La Perla Ai Bisentai. Be prepared to wait here (but do wait!) A fantastic local restaurant hidden away and full of Italians eating homemade Italian food. A lovely city to visit and would definitely stay in this hotel again due to its location and excellent service.

Palazzo del Giglio is a wonderful place to stay. Loved the location as it is close to San Marco and the Vaporetto. From start to finish the staff were attentive and nice. We had breakfast in the room every day and Gigi delivered it with a smile. The only reason I did not give this hotel a 5 star rating is because our room was quite stuffy and hot, due to no air conditioning because it’s turned off on Oct 15th and the hotel does not provide a fan to use.

I visited Venice with my wife and 2 boys - 14 and 7 yrs in July. I must say our experience has been fabulous. First of all, a huge shout out to the hotel staff. They are really AMAZING!! They made sure we had a fantastic experience. First of all, I had requested an early checkin since my flight from the US was supposed to land around 10:30 am local time and we wanted to freshen up and have a quick nap before exploring Venice. The hotel staff (special mention to Chiara) accommodated my request and our room was ready at around 12:30 pm. The hotel is a little dated and small but then very well kept. However, it is located in a very safe and central location. All the key attractions like - Basilica, San Marco square, Doges palace etc. are around 8-10 minutes walk. Very comfortable for first time visitors. Rialto bridge is around 15-20 minutes walk. All the stores like - Gucci, Prada, LV etc. are hardly 5 - 7 minutes walk from here. There are many restaurants and cafes nearby as well. If you are using private water taxi, public (Alilaguna) or shared taxi from the airport then it will drop you right at S. Maria del Giglio Vaporetto stop. It is hardly 2 minutes walk to the hotel from this stop and so is very convenient if you have luggage and kids. It also serves as a perfect stop for you if you would like to visit any other areas like - Rialto bridge etc. by water taxi or would like to go to the train station and take trains to Florence etc. We were greeted with a bottle of wine, some snacks and juice when we entered the room. The hotel also has an excellent complimentary breakfast. You need to select your options the day before and hand it over to the front desk. The rooms are spacious ( I had booked a junior suite). There is a bed room and it has 2 single beds and the living room has 2 sofas that turn into a bed and also a dining table to have your breakfast. There is a very small kitchen with a small fridge just in case you would want to prepare some hot water, tea/coffee etc. All in all, we had an amazing time here and would love to come back to this hotel. I highly recommend this hotel for first time visitors, especially families with young kids.

Good hotel with small rooms but well maintained. Breakfast service is great. Very close to water and water taxi station

We stayed here in May 25. I had initially booked a package but the flights changed so had to find a new hotel. I chose this hotel due to its ratings and price. I hadn't realsied what a perfect location it was, in a wonderful square, next to the Grand Canal and a 5 minute walk to San Marco Basilica. The hotel itself was comfortable. Our room wasn't gian but we had a private balcony each morning where we enjoyed breakfast delivered to the room for no extra charge. We also received a welcome bottle of prosecco on ice when we checked in. Great touch. All staff were really friendly and helpful and fluent in English. Would 100% recommend this hotel.

We recently stayed at Palazzo del Giglio for 3 nights. The hotel is spotlessly clean, and our room was of a good size with plenty of storage, a jacuzzi bath and shower. There was a very welcome bowl of fresh fruit in the room and shortly after we arrived, a bottle of prosecco on ice was brought to our room. All the staff we encountered were friendly and helpful and made us feel very welcome. Breakfast is ordered the previous evening and served either in the bar or your room. We chose to eat in the bar and there was a good selection of food and drinks on offer. The location of the hotel was perfect - just a couple of minutes walk to the San Maria del Giglio vaporetto stop, and within easy walking distance of Piazza San Marco. The only very slight disappointment was that the bar was closed. It would have been pleasant to have been able to have a nightcap after returning to the hotel in the evening after dinner. I'm not sure of the reason for this - perhaps it is only open in the high season? Having said that, the fridge in the hotel room is stocked with soft drinks, wines, and miniature spirits and I believe drinks can also be ordered via room service. This is only a minor detail and didn't worry us. We would have no hesitation in recommending this hotel, and it will certainly be our first choice next time we visit Venice.

This hotel is just fabulous! Amongst the many excellent features are the superb location within a stone’s throw from all the top sites, the spacious rooms and the excellent service. Elizabetta and every one of her staff are just fabulous. This tranquil hotel is a haven of peace and tranquility in the hustle and bustle of Venice and we highly recommend it.

The hotel and staff are the friendliest, nicest, and loveliest. We were welcomed with fruits and champagne. They have a nice breakfast selection which they either bring to your room or you can go to the bar in the lobby to eat. The only negative is the beds are 2 single beds to make a king size bed but I would still stay here again and recommend to others. It is right off the Giglio public water bus stop which we took from the train station with our luggage. It's busy if you come during rush hour but still not bad if you don't want to pay $80 for a water taxi. It's also a nice 10 minute walk to St. Marks square.