Kannawaen in Beppu
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Description
In this hotel 50 rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Please contact the hotel for details about crib policies.
- Breakfast: Japanese Set menu [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 13 years old
- Paying at the hotel: MasterCard, DinersClub, JSB, Visa, AmericanExpress, UnionPay
- Check in time: 15:00-20:00. Check out time: 11:00.
Services and facilities
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Gift shop
- Garden
- Terrace
- Reception desk
- Non-smoking rooms
- Family room
- TV
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Safe-deposit box
- Concierge services
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Transfer services
- English
- Chinese
- Parking
- Outdoor pool
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Massage
- Spa
- Pets Not Allowed
Street view
Video: Отель Kannawaen Оита Кюсю Япония (Беппу)
Map
Reviews
The hotel is within walking distance of several 'hell' attractions, which is super convenient. If you're heading to Fukuoka Airport, the airport bus stop is less than a 10-minute walk away.
The service is also quite attentive. From the moment you enter, several staff members greet you, guide you to the check-in area, and then escort you to your room for a room tour.
Dinner and breakfast were good; perhaps not the absolute best 'one-night, two-meals' experience I've had in Japan, but still very decent.
We opted for Japanese cuisine for both breakfast and dinner, and it was absolutely fantastic—so rich, delicious, and nutritious. It truly exceeded our expectations!
When settling the bill, I asked the lady at the desk if I could pay by scanning a QR code. She placed a PayPay QR code in front of me. I then politely asked (in English) if they also accepted Rakuten Pay. She seemed unsure, so I repeated the question. Before the first staff member could even answer, a second woman (standing next to her) suddenly grabbed the PayPay sign, slammed it back down in front of me, and snapped in heavily accented English: “Japanese bank only.”
I was taken aback but calmly replied, “But… isn’t Rakuten Pay a Japanese bank?” She completely ignored me, turned away, and started pretending to be busy with paperwork.
I wasn’t even speaking to her in the first place. For a second staff member to aggressively interrupt, speak to a paying guest so condescendingly, and essentially tell a foreigner “we only accept Japanese payment methods” (in a tone that made it very clear she resented dealing with non-Japanese guests) is absolutely unacceptable—especially at a high-end onsen ryokan where customers pay a premium.
This single interaction left me feeling unwelcome in what should have been a relaxing, hospitable environment. It completely soured an otherwise wonderful stay in Beppu. I wish I’d had time to speak to a manager on the spot, but I had a train to catch.
Beautiful property, but until the front desk learns basic courtesy toward international guests, I can’t recommend it. A real shame.
POIs near hotel
Frequently asked questions about Kannawaen
How much does it cost to stay at Kannawaen?
The cost of staying in Kannawaen depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 322 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Kannawaen?
You can book Run of House, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard room with city view, Standard room with garden view, Standard room with mountain view, Standard Single room, Standard Single room with garden view, Standard Quadruple room, Standard Family room, Standard Double room, Standard Double room with garden view, Standard Double room with mountain view, Standard Triple room, Standard Quadruple room with garden view, Standard Quintuple room, Standard Sextuple room, Standard Sextuple Family room, Superior room, Superior Single room, Superior Quadruple room, Superior Family room, Superior Double room, Superior Sextuple room, Deluxe room, Deluxe Single room, Deluxe Quadruple room, Deluxe Double room, Deluxe Double room with garden view, Deluxe Sextuple room, Premium room, Premium Single room, Premium Double room, Premium Quadruple room, Premium Sextuple room, Classic room, Luxury room, Luxury room with garden view, Junior Suite, Suite, Single Suite, Double Suite, Quadruple Suite, Sextuple Suite, Standard Suite, Deluxe Suite, Deluxe Single Suite, Deluxe Quadruple Suite, Presidential Suite, Premium Suite, Premium Single Suite, Premium Quadruple Suite, Premium Double Suite, Premium Quintuple Suite, Premium Sextuple Suite, Luxury Suite, Luxury Quadruple Suite, Apartment, 1 Bedroom Apartment, Standard Apartment, 1 Bedroom Villa in the hotel. Please check room availability by choosing your dates
Does Kannawaen have a pool?
No, Kannawaen does not have a pool for guests.
Are pets allowed at Kannawaen?
No, pets are not allowed at Kannawaen.
Does Kannawaen serve breakfast?
Yes, Kannawaen serves breakfast for guests. Breakfast options include Japanese style.
How to get to Kannawaen from the nearest airport?
The nearest airport is Oita Airport, located about 48 mins from hotel by car (48.6 km) away.
What’s the cancellation policy at Kannawaen?
The cancellation policy at Kannawaen depends on your room type and booking terms.
Does Kannawaen offer airport transfers?
No, Kannawaen does not provide airport transfers for guests.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 306 USD The best time to book is June 22, with rates starting from 282 USD



















































































































































































































