ANA InterContinental Beppu Resort & Spa by IHG in Beppu

This is our 2nd time to stay at this hotel. ANA intercontinental Beppu maintains its quality standard. The room is clean and comfortable with good view. The restaurants offer the delicious food. The outdoor onsen facility provides the beautiful ocean view. In the meanwhile, their SPA is nearly the best treatment which we have experienced. This hotel is highly recommended for the stay when you visit Beppu.

After reading other reviews, they were all overwhelmingly positive.

Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.

First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.

Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.

Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.

The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.

The room was great, but the location is super remote – be prepared for a very quiet, almost deserted area. You'll need taxis to get around. Breakfast was really mediocre, and the hot springs were just okay, definitely not worth the price.

Nice hotel and good experience of hot spring and really suitable for family