Where to stay in Chitose

Great location for self driving travellers and free parking, and if you are looking for a quick stay near the airport. Thanks for the front desk staff for a free upgrade and the room was spatious.

The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the...

The front desk agent gave us a room that was already occupied. We got quite a shock when we opened the door!

The room was quite spacious, though the facilities felt a bit outdated. The staff were all very friendly, and the breakfast was incredibly rich and varied.

Extremely satisfied! The hotel was surprisingly clean; I had expected an older property but it turned out to be quite new. It was also very spacious. Overall, super happy with it. It was very convenient to stay near the airport the night before leaving Sapporo. The next morning, I just woke up and took a taxi to the airport.

Great location! The entire places was amazing, like the ice sculptures displayed ❤️❤️

Great location, just a few minutes' walk from JR Chitose Station. There's a Lawson convenience store nearby, and they offer a free shuttle service to the airport. Very convenient!

Good value for money hotel. Onsen small but appreciated, breakfast for free was a nice addition. Staff friendly and helpful. A few minutes walk from the station. Recommended.

Nice hotel. Near chitose JR station & with onsen. Hotel walking distance to Aeon Mall . We use the hotel shuttle to the airport.

good location. clean and comfortable room. free shuttle to airport. will book again if come this way

I have stayed both of my trip in this hotel last year and this year. 1. There is a izakaya (居酒屋) opposite and its taste good. The Q is long but worth it. 2. This hotel provide shutter bus to new Chitose airport. There are certain timing for the bus. Remember to registered at the front desk 3. The breakfast spread was similar to what most hotel offer. 4. There is free public onsen available. 5...

Quite an old hotel that needs a renovation. Rooms are typical Japanese size (not big). Airconditioning that like most older Japanese hotels are a/c in summer and heat in winter and cannot be changed. That said, ventilation ca be turned off and the window can be cracked open.  Staff were very nice and friendly.

If you're sensitive to smoke, definitely avoid the smoking rooms. Even the air purifier was steeped in secondhand smoke. However, the hotel's overall facilities are good 👍. There's a massage chair and various multiplayer card games available, as well as a play area for children.

The male staff is quite rude, airport transfer service is good, but surrounding is nothing to visit

Close to new chitose airport. Free shuttle bus service is a plus. Room is small but for over night stay before flying out is better than sleeping in the airport. Timetable for the free shuttle is posted.

Originally, we only stayed here for one night due to a flight connection, but the experience far exceeded our expectations! The hotel offers great amenities like an on-site hot spring, massage chairs, and a gym. Plus, the complimentary ochazuke (tea rice) for late-night snacks was such a nice touch—perfect after a long day of traveling. What’s more, they provide free airport shuttle service, which...

Furniture is a bit aged, overall all good. Stayed there in 2008, till now everything in the room still looks the same. Lol

This place is good for couples and people staying near chitose and price was cheaper as well. The amenities was good and they had free massage chair, onsen, kids play area, free coffee service and free shuttle bus service. Disadvantages: shuttle bus pick up from airport is available only in evening time which was bad since we arrived in morning and had to take public transportation to reach hotel...

The room was spacious with a great view of airplanes, and the facilities were very new. The staff were incredibly friendly and there were even Mandarin-speaking staff available. Guests can also enjoy the hot springs for free, which is a fantastic perk.

stayed here once last year and booked this place immediately after confirming our 2nd trip back to hokkaido! excellent views and service from the hotel and it has an onsen for one final soak before heading home. we would always stay at this airport hotel before our morning flight to ensure we would not miss our flight due to snow, highly highly recommended!!

Who would've thought our last night in Hokkaido, at an airport hotel, would be the best night? The room was huge with a direct view of the planes from the window. All the snacks and drinks in the room were complimentary. There's a hot spring and the facilities are very modern. Breakfast at the hotel costs extra, and the food selection wasn't as extensive as I expected. However, it's super convenient...

I love the hotel’s design, and most importantly, it is impeccably clean, kudos to the housekeeping team for maintaining such high standards. At the concierge, I was warmly greeted by a very courteous male staff member who even offered to carry my bags to the room while I checked in.

Perfect place to stop over after flying into the airport, rest and visit the onsen before exploring more in the area. Everything about the stay was great.

The reception service was excellent, and the front desk staff spoke Chinese. You can see the planes and the runway from here.

The biggest advantage of this hotel is its excellent location, right outside JR Chitose Station. Across from the JR station, there's an Aeon mall with McDonald's, KFC, Saizeriya, and Yoshinoya, making dining very convenient. Overall, the hotel offers average value for money. If you're not catching an early flight, I'd recommend staying in Sapporo instead.

All amenities, room, and facility are OK. They has a small Onsen tub. I stayed here to plan to get to the airport in the morning fast. It is only 2 stations away from New Chitose Airport and very close to Chitose station in 1 mins walk. Pretty expensive during snow festival tho.

This onsen hotel truly exceeded my expectations! The large public bath was spacious and comfortable, with both indoor and outdoor pools offering stunning views. The hot spring water is natural, and after a soak, my skin felt smooth and supple, and my mind and body were completely relaxed. The hygiene was impeccable, the service attentive, and the combination of snow scenery and the onsen created an...

The hotel location is good, very closed to Station. the room is clean and staff friendly. Nothing to complain.

The hotel's location is super convenient, especially for hot springs. After a relaxing soak, you can head to the manga room, which has a great selection of popular titles.

The hotel is a few minutes away from the JR Chitose station. There is a 7- Eleven nearby. It is also walkable to AEON. The room is spacious. Definitely my fav hotel. Only 2 stations away from New Chitose Airport.

Room is decent sized, rooms come with complimentary breakfast. The location of the hotel is very convenient.

The hotel's location is super convenient, right inside the airport near the domestic departures. However, the facilities and room conditions are quite old and a bit dated. It's especially good if you have an early morning flight the next day. Plus, the hotel offers free hot spring tickets, so overall, the experience was decent.

fabulous location, entrance is right beside jetstar check in counter. free entrance to an awesome spa in the terminal mall

Stayed at New Chitose Airport Hotel again. It's really easy to find, as soon as you reach domestic departures Gate E, you'll see the hotel sign. The room locks have been upgraded from keys to key cards since last year. The hotel's breakfast and complimentary large public bath service are excellent; it's a shame I was in a hurry this time and didn't get to enjoy the public bath.

Same old hotel. Quite run down but you can’t beat the locations.

Perfect location for one night stay, just a little bit confuse when check it, i went to the 2nd floor (beside domestic departure) and found entrance for a lift to 3rd floor lobby. Breakfast is provided and if extra time, u can visit the onsen on 4th floor which are quite far away from the hotel. Pls take note that the domestic terminal will close after 11:30pm and u cannot walk around in the terminal

Best Western Plus Hotel Chitose – Convenient Airport Stay with Mixed Service My family and I stayed at the Best Western Plus Chitose this week. The hotel is about 10–15 minutes from New Chitose Airport, and the taxi ride cost roughly $30 USD, which made travel very convenient. Our arrival experience wasn’t the strongest start. We arrived around 2:00 pm and were told our room was ready but that we...

Near to New Chitose Airport. It is better if have shutter provided to the hotel especially during the night.

The hotel is a straightforward 10-minute walk from Chitose Station. The Japanese-Western style room was very comfortable, and it was lovely to enjoy a late-night snack at the small table on the tatami mat. The bathroom and toilet are separate, which was very efficient for three people staying together.

The room was quite clean, and the transportation was convenient, being very close to the airport.

I had to stay here for a night because my flight was cancelled. It was really convenient, very close to the airport, and super clean. The bathroom was also quite spacious. The price wasn't too bad either. Overall, it was a great stay.

Not very satisfied with the used items placing in the floor which feel its messy. There was no complementary water, coffee or tea in the room. The breakfast were simple and not much to choose from.

For Japan, the room wasn't small; it was actually pretty good. You could easily open two or three suitcases without any issues. For a 'pigeon-coop' hotel in Japan, you can't ask for much more. The lady at the front desk and a slightly plump guy were both very enthusiastic and had excellent attitudes. I went during a very sensitive time, and there were absolutely no problems. I'm not sure if they spoke...

You have to make your own beds in the Japanese family room 😂. Otherwise, everything else was good, and they offer a free airport shuttle.

Comfortable stay near Chitose Airport, clean rooms, friendly staff, and convenient amenities. Quiet atmosphere, good value, easy transport access, perfect for short layovers or early flights and smooth check-in process.

Nice room but too tiny nad small. Overall ok for the travller that wanna catch early flight form chitose.

Pretty good. It's a nice place for a stopover. It has a bathtub, a fridge, and it's clean and tidy. Everything was good. It's also close to the airport.

I booked this hotel as I needed to fly out early from Chitose. Overall I would stay again. I arrived at 12pm but wasn't able to check in until 3pm but my luggage could be stored. The rooms are SMALL but practical, no complaints. The TV has all the local stations - couldn't find any english stations. It is closeby the train station and shopping mall, so easy to go out and grab a bite to eat. I noticed...

Place was very convenient. Even has a free vip taxi service from Chitose station. Room was spacious and clean!

Very conveniently located near the Chithose train station , the hotel will cover the Taxi fare from there which is ¥620. The room is spacious with Japanese standards, plenty of amenities offered at the lobby, the breakfast was brilliant, Very nice fish and salad. Dinner options was also reasonable. The staffs are all super friendly and helpful, the hotel offers free shuttle buses to the airport and...

Near the new chitose airport and pricing is very affordable other than that would not recommend the room is so small

This hotel is at nice location near chitose station. I lived five nights and had an amazing travel. お世話になっておりました。

The reception with fast check in, also there is airport shuttle provide to customer, really great.

Perfect stay! Clean rooms, friendly staff, and a great location especially if you have early morning flight . The was amazing. Highly recommend! The complimentary airport transfer was a great bonus.

The hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed...

Good. Facilities are new, and the hygiene is spotless. The environment is beautiful, right next to Lake Shikotsu. Service is excellent.

Excellent stay! **Environment:** Beautiful and exquisite everywhere you look. **Service:** Very attentive, made me feel really comfortable. **Cleanliness:** Spotless, I was pleasantly surprised at every turn. Just a heads-up about transportation: make sure you find the shuttle pick-up point. Luckily, a Trip.com staff member helped me with the booking.

Excellent service and hotel environment Cozy hall with professional staff service Private onsen is amazing under the snow

We had a really fantastic time at Lake Shikotsu Tsuruga Resort which was a once in a lifetime experience for us. The area is beautiful and the spa has everything you need for a fantastic and relaxing stay. We stayed in a Premier Suite and the rooms are fantastic - fully equipped and spacious with all amenities, and a fantastic private Onsen to relax in.The staff at the spa were extremely friendly and...

The hotel offers a shuttle service for guests to and from the airport and JR station. I found the shuttle schedule and booked my seat easily on the hotel's official website, which was very convenient. The hotel's buffet breakfast was also quite extensive.

I chose this hotel because it was a bit closer to the airport for my flight the next day. Most of the hotel staff didn't speak English, and the long-haired girl with glasses at the front desk seemed quite impatient, though another slightly slimmer girl was very nice. Breakfast was a choice between Japanese and Western; it filled me up but wasn't particularly tasty. The complimentary shuttle bus to...

Lovely staff, both the Japanese and Western breakfasts were excellent the dining staff are super kind, room service excellent so very clean, close to many restaurants.

I didn’t have high expectations due to the reasonable price. We chose this hotel for its location near the airport, as we had a very early morning flight, and for the free airport shuttle service. The bathroom was surprisingly large, clean, and very comfortable.

It is near to the airport. Provided free shuttle service to airport on condition , one person per piece with you. Due two of my family members have more than two cases, we have to take cab to the airport. The staff is helpful at the front desk to help me book the cab right away when I cannot book through their app.

Need to catch a flight in the morning and I am so happy to chose this hotel for my last night in Sappore🥺💖 Clean, walkable distance to Chitose station and the front desk is 24 hours💖

The environment is great, and the hotel offers an airport shuttle. You need to book a time with the front desk, but unfortunately, I missed it. The front desk staff can help you call a taxi, and their service is excellent. The room is small, but for this price, it's really good!

I booked this hotel because I couldn't see the 'Song of Light' during my visit, and it also conveniently tied into my travel itinerary, which was great. Service: We received welcome drinks upon check-in, and the room had welcome fruits and champagne 🍾. All minibar items and room service orders were complimentary (though we didn't use them, the gesture was much appreciated). Cleanliness: I walked...

During the off-season, the hotel upgraded to a high floor room. The service was good and responsive. The hot springs were great and private. It is incomprehensible that such an expensive hot spring hotel does not include dinner. Since it is expensive, it should provide value for money and provide breakfast and dinner. Instead of saving dinner costs, there are no other good places nearby.

The room is very large, with floor heating, a separate hot spring bath, separate wet and dry bathrooms, pajamas, socks, and home clothes that can be worn in the hotel. Full butler service, free shuttle to the airport, separate private rooms for dining, waiters will introduce the dishes one by one, and there will be a different menu every day, which is worth recommending!

The price is the most expensive hotel in Zhiqian Lake, and the hardware conditions are OK! It has everything it should have! But it is not worth coming! The hot spring water is great However, the toiletries are particularly bad! They are all their own brand products. I used them to tie my hair and combed out a lot! Hotels over 3,000 yuan all use pola, but I have never used such a bad one! Such an expensive...

Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost...

The scenery is first-class, the private bath is very large, there is boating on the lake, which needs to be booked in advance, and there are many things to eat on the lake. The hotel's own catering is also very good, and teppanyaki needs to be booked in advance. The lounge sommelier is very professional, he is an old grandfather.

Nice place. We just needed 1 overnight stay before driving up north.

Not bad, the bed is very soft and comfortable to lie on.

Facilities: Very good. Cleanliness: Excellent. Environment: Very beautiful, perfect. Service: Very good, completely satisfied. Overall: Really liked it!

The hotel is connected to the station, making it very convenient for arrival and departure. The breakfast was also quite good. Although the room wasn't large, it had everything you need.

The hotel is located in a great location - it is connected to Chitose Station and across the street from the AEON mall. The hotel offers free parking across the street and it offers free breakfast (looked decent). The room itself left a bit more to be desired however.... we found hair underneath the thin mattress and there looks to be some potential mold in the bathroom. There also was not a lot...

2 stations away from Chitose airport. The great thing about this hotel is it’s unlimited drinks offering a variety of soups, coffee and others. Love its convenience also. Thank you to the friendly staff.

The room is nice, and the onsen in the room is great. The snow view is wonderful. The service here is good. We were late to the hotel due to traffic jam and missed dinner, but luckily the hotel staff, Mr. 塩谷, was very kind and helped arrange for dinner to be delivered to our room. We really appreciate that!

One of my favorite hotel stays anywhere in the world. Exceptional service. Great Lake Shikotsu views from the rooms and the facility. Meals were outstanding both in their quality and interesting offerings. The negative reviews seem very out of place to us. Assume it is based on which room type selected. Our room was very clean, nice features - deluxe twin. Regarding meals, it is a set menu - if you...

Here's a review/guide: 1. Honestly, the location is quite remote. The last bus from Chitose Station is at 4 PM. If you're coming from central Sapporo, you'd probably need to leave by 2 PM. I left at 3:30 PM and missed it, ending up paying 14,000 JPY for an Uber. 2. The service, however, was excellent. Upon arrival, they inform you of dinner times, and for breakfast, you can choose between 7 AM or...

Staff is friendly and food is very good. Make sure to book the shuttle ahead of time, it will take about 30 minutes from the JR station.

This is a very Japanese-style onsen hotel. I could communicate with the staff using simple English for work-related tasks. The traditional Japanese service was excellent, and it was incredibly quiet. The tatami mats were very comfortable, and I slept wonderfully. During the day, coffee, tea, and snacks were available in the first-floor cafe. The second-floor tea room offered a wide variety of tea bags...

This is a very traditional Japanese onsen ryokan. If you've never experienced this type of hotel before, it's an excellent choice. As someone who appreciates home decor, I absolutely loved the small cabinets and ornaments throughout the hotel; they felt carefully selected. There were also welcome drinks near the front desk, and a certain milk tea was delicious – definitely worth trying! The hotel...

I stayed here on a sudden solo trip, but because it was a last-minute flight, only smoking rooms were available, and the smell was a bit strong for non-smokers. Dinner and breakfast were as delicious as the reviews said, and I thought it was very good.

The accommodation fee was very expensive. I had no choice but to book it because there were no other hotels available, but the room I stayed in would normally cost less than 10,000 yen. But the accommodation fee was almost double that. The rest of the hotel was average.

My family and I stayed at the Shizunai Express Hotel after enjoying the Monbetsu Horse Racing. Although it's an older hotel, it's well-kept and very comfortable. The bathroom has a large mirror, which makes it easy to use a hair dryer and apply makeup, but since you're standing the whole time, a folding chair would be very convenient. The breakfast has a wide variety and is delicious. They even provide...

When the reception was over, we were given water and bath salts. The parking lot was spacious and easy to use. The breakfast had a wide variety of items and was very good. We were also given a box of two rice balls for lunch. This time, the plan allowed us to choose the room, so we got a family room lol

I chose this hotel because it had a reputation for its delicious breakfast, and it was the right choice. The buffet menu was extensive, with so many options that it was impossible to eat it all in one meal, and it's a hotel I'd like to visit again. It was Setsubun, so they also served Ehomaki. The giant snow crab miso soup was delicious. I was given two rice balls for my lunch. I think this hotel has...

It was an interesting hotel, with breakfast coupons with a horse racing betting motif. The facilities were clean and I was satisfied. I'd like to visit again.

Good hotel with large parking area and very nice check in service

The toilet, sink, and bath were all separate, which made it very comfortable. The low price and the large room were perfect for a family stay. The vegetables at breakfast were delicious and looked beautiful too, so we were very satisfied. The male staff member's service was excellent and attentive.

At the breakfast buffet, you can enjoy honey from honeycomb, which goes well with yogurt and bread.

The rooms are clean and seem to have been renovated. The rooms were spacious and comfortable. The breakfast options were not huge, but the food was delicious and satisfying, with dishes made with Hidaka's specialty kelp and the ability to sample and compare honey. I would like to stay here again.

The hotel is lovely. Very clean, very quiet. The only problem was that they don't have any coffee available during the day.

They welcomed me kindly and warmly. I was also grateful for the helpful recommendations.

Ok for a stopover hotel. Kitchen and washing machine is a great touch.

Convenient and clean, it's alright!

It was convenient to have buses to New Chitose Airport and Chitose Station right in front of the hotel.

The hotel has a new wing, and I was lucky enough to stay there. The room was spacious with a small living room. The refrigerator was small but had both freezer and refrigerator doors. The bathroom was separate, but I was a bit surprised that there was no sink in the toilet. However, it was very new. There was a coffee machine on the first floor, available for self-service from 3 pm to 9 pm. Although...

The hotel service was excellent, it had parking, a nice environment, and was very convenient.

Location, drive to Airport is about 20 minute. Easy to locate the hotel, even first time arrival by self drive during the NIGHT. Staff service Good. I didn't take meal to early departure.

Stay here for the morning flight (7.50am). Shuttle bus services so very convenient. Reception staff feel like the Butler, recommended!

The shuttle bus is super convenient, it takes you directly to New Chitose Airport.

The hotel has guest parking and is a convenient ten-minute drive from the airport.

The room had a large heater, so it was super warm inside. The space was decent, with a sofa, a coffee table, and a desk against the wall. Breakfast was pretty good and quite refined. It's very close to the JR station. The breakfast area turns into an izakaya at night. Sometimes, though, it's closed, and you have to find another place to eat. The front desk staff can speak English. If you have any questions...

Convenient hotel, near to aeon and airport. Free shuttle bus to airport is a plus point. Room is standard size in japan. Staffs are friendly and speak english

It's a very good option if you need a night to sleep before the early morning flight.

Situated within its own natural area overlooking lake shikotsu with a bird sanctuary nearby

The staff were exceptionally friendly and went out of their way to make us feel welcome. The breakfast buffet had a wide variety of fresh option but the only problem is that the room doesn’t comes with shower . You will need to walk outside to take a shower which is inconvenient . Onsen was amazing .

Excellent location with views of Lake Shikotsu and we were there during fall foilage. They have bird feeders outside the dining area with binoculars so you can wait for the chance to see the famed Shimaenaga, we were unfortunately not so lucky. The staff was very helpful, friendly and courteous, and most spoke English well. Rooms were clean, spacious and the bath left my skin silky smooth. They had...

Happy to see the deers during dinner time! The place is serene and secluded. Housekeeping did their job to keep the rooms in spotless conditions. Buffet breakfast and dinner has lots of variety and restaurants staffs are friendly and helpful.

The environment and staff were wonderful, and I truly enjoyed my stay. Both the food and spring water were excellent. The resort even offers a nighttime star tour, which was a fantastic experience.

not bad this hotel, gogogogogog