Hotels in Chitose

I LOVED IT! was clean and nice and everything u expect from a nice hotel. toaly recommend it 

The room was clean, comfortable, and well-equipped, making it easy to relax after a long day. The location is also very convenient, especially for travelers using New Chitose Airport, and the surrounding area has plenty of dining options. I especially appreciated the quiet atmosphere and the overall attention to detail throughout the hotel. Overall, it was a smooth and enjoyable experience, and I would...

Great location as a first stop when arriving into CTS airport. It’s close by and convenient location. But what set apart this hotel are its restaurants. We had dinner and breakfast and both are excellent food quality and value for price. The breakfast at 3200 yen with crab soup is a value plus several made to order food items like the riceballs.

With the shuttle bus to airport, convenience store inside the hotel and spacious room, very happy with the stay!

Shuttle bus service to chitose airport not very frequent and very small so cannot fit many passengers / luggage.

Great location for self driving travellers and free parking, and if you are looking for a quick stay near the airport. Thanks for the front desk staff for a free upgrade and the room was spatious.

Great location, just a few minutes' walk from JR Chitose Station. There's a Lawson convenience store nearby, and they offer a free shuttle service to the airport. Very convenient!

Good value for money hotel. Onsen small but appreciated, breakfast for free was a nice addition. Staff friendly and helpful. A few minutes walk from the station. Recommended.

Nice hotel. Near chitose JR station & with onsen. Hotel walking distance to Aeon Mall . We use the hotel shuttle to the airport.

good location. clean and comfortable room. free shuttle to airport. will book again if come this way

I have stayed both of my trip in this hotel last year and this year. 1. There is a izakaya (居酒屋) opposite and its taste good. The Q is long but worth it. 2. This hotel provide shutter bus to new Chitose airport. There are certain timing for the bus. Remember to registered at the front desk 3. The breakfast spread was similar to what most hotel offer. 4. There is free public onsen available. 5...

Quite an old hotel that needs a renovation. Rooms are typical Japanese size (not big). Airconditioning that like most older Japanese hotels are a/c in summer and heat in winter and cannot be changed. That said, ventilation ca be turned off and the window can be cracked open.  Staff were very nice and friendly.

Spacious room, clean and comfortable. Airport shuttle was convenient as well.

The breakfast are ok. I told them about the refrigerator issue, it got fixed the next day. There is only 1 convenient store opposite the hotel. Will need a vehicle to get around from the hotel.

If you're sensitive to smoke, definitely avoid the smoking rooms. Even the air purifier was steeped in secondhand smoke. However, the hotel's overall facilities are good 👍. There's a massage chair and various multiplayer card games available, as well as a play area for children.

This hotel is a good alternative to Chitose Airport Hotel. They offer FREE shuttle services to and from the airport. If you wish to stay the night, due to weather or early flight out, this is a good alternative. Price is reasonable. From CTS to the hotel, shuttle service begins at 5pm on an hourly basis. Once you check in you should book your departure shuttle and it starts at 6:10am. There's a minivan...

The male staff is quite rude, airport transfer service is good, but surrounding is nothing to visit

Close to new chitose airport. Free shuttle bus service is a plus. Room is small but for over night stay before flying out is better than sleeping in the airport. Timetable for the free shuttle is posted.

Nice hotel at new chitose airport. Very convenient for those who arrive late or morning flight.

Good room, my son love airplane view from the window. My daughter love onsen and shopping at the shopping mall in CTS.

This airport hotel is truly top-notch! The hot springs were fantastic – clean and not crowded at all. Breakfast offered a great variety, and the service was excellent. Super impressed! The only minor thing is that it's a bit of a walk to the domestic terminal, about 15 minutes.

This hotel is super convenient, the rooms are extremely clean, the minibar is well stocked, and the view overlooks the airport runway. After checkout, you can just walk straight to check in for your next flight. Perfect for anyone who doesn’t like leaving extra time for travel.

Facilities: Very modern, with smart home controls throughout. Hygiene: Newly renovated, spotless. Environment: Incredibly quiet. New Chitose Airport has a night curfew, so no red-eye flights landing or taking off. Service: Easy and seamless communication.

This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they...

The hotel is conveniently located near JR Chitose Station, just two stops from New Chitose Airport (CTS). It is less than a minute's walk to the hotel. The room size is modest, as is typical for the price point(i booked early), but the bathroom is more spacious than average. A selection of pillows is available in the lobby for guests to choose from. Guests are required to use the self-check-in machine

We arrived late in Chitose, so decided to stay a night here before driving out tomorrow morning. The room is clean and comfortable, making for a restful stopover. All amenities are conveniently nearby—7‑11, Aeon, and the famous Garaku ramen—plus it’s within walking distance to the JR station. Free parking is available, and it’s easy to get around from here.

The hotel and its rooms are brand new. Although the bed isn't huge, it's perfectly adequate. The upside of a smaller bed is that it frees up more floor space. In a room of the same size, I had more room to walk around and easily fit my 26-inch suitcase without it getting in the way. It was very clean and comfortable, I really liked it. The hotel is conveniently located just a minute's walk from the...

Very convenient location, super near to Jr station, room view is quite good as well. Convenience store like 7-11, family mart, Lawson are just walking distance. Inside the hotel there are alot amenities and facilities like public bath, reading corner, etc. However the room slightly dirty as I saw some long hairs (which is obviously not mine), little shredded paper on the floor.

The hotel is right next to the train station with a direct train from New Chitose Airport. There are convenient stores around the hotel and it is also within walking distance to an AEON Mall with food court and supermarket. The hotel has a guest lounge at the 2nd level right next to the Onsen. It serves as a good social space if you are visiting as a group.

The location is fantastic, really close to the JR station and surrounded by convenience stores. The breakfast is delicious too! It's perfect for catching early flights or if you just want a hassle-free stay. The price is also reasonable. Highly recommend!

We stayed one night before our flight back to hometown and the reception was really nice and kind to accommodate us

Helpful front desk which my daughter missed out her parcel the young man willing to help without any unpleasant, thumb up. Location in between international and domestic hall, free breakfast but I didn't try cos I am too tired to wake up. Bed a bit soft and I left my belongings inside which I thought my daughter check them in already, but due on I will not going back to hokkaido so soon therefore I...

Room are quite run down, but they did a very good job of cleaning

Cleanliness not complete. Found trash from previous guest on the floor.

Room is decent sized, rooms come with complimentary breakfast. The location of the hotel is very convenient.

The hotel's location is super convenient, right inside the airport near the domestic departures. However, the facilities and room conditions are quite old and a bit dated. It's especially good if you have an early morning flight the next day. Plus, the hotel offers free hot spring tickets, so overall, the experience was decent.

Love this hotel. It was clean and easy to find. A bit near the train station, there’s a 7-11 right across the street, near the bus stop as well. Uber is like 1 minute away. Love the room amenities and toiletries.

The hotel was located about 10 to 15 mins walk away from the station and AEON. There were quite some restaurants within walkable distance.

Good staffs , room is quite big for 4 , car park available 800yen per day

Staffs are always at counter. Room was small for 2 people. All items in room were still new. Lobby is quite big. There is 7-11 next to hotel.

This hotel is a great option for a layover. It's close to Sapporo's New Chitose Airport, making it perfect if you have an early flight the next day. The only downside is that parking costs extra; there's no free parking for guests. However, it can at least accommodate four people with four beds in one room.

Due to a flight cancellation, we changed our original itinerary and arrived in Japan a day early. We chose to stay near the airport for a night. You can reach the hotel from the airport by bus or train; the bus stop is very close to the hotel. There's a 7-Eleven right across the street, and you can also walk straight to Aeon. We booked a quad room, which was very comfortable for three of us. I don...

For Japan, the room wasn't small; it was actually pretty good. You could easily open two or three suitcases without any issues. For a 'pigeon-coop' hotel in Japan, you can't ask for much more. The lady at the front desk and a slightly plump guy were both very enthusiastic and had excellent attitudes. I went during a very sensitive time, and there were absolutely no problems. I'm not sure if they spoke...

You have to make your own beds in the Japanese family room 😂. Otherwise, everything else was good, and they offer a free airport shuttle.

Comfortable stay near Chitose Airport, clean rooms, friendly staff, and convenient amenities. Quiet atmosphere, good value, easy transport access, perfect for short layovers or early flights and smooth check-in process.

Nice room but too tiny nad small. Overall ok for the travller that wanna catch early flight form chitose.

Pretty good. It's a nice place for a stopover. It has a bathtub, a fridge, and it's clean and tidy. Everything was good. It's also close to the airport.

I booked this hotel as I needed to fly out early from Chitose. Overall I would stay again. I arrived at 12pm but wasn't able to check in until 3pm but my luggage could be stored. The rooms are SMALL but practical, no complaints. The TV has all the local stations - couldn't find any english stations. It is closeby the train station and shopping mall, so easy to go out and grab a bite to eat. I noticed...

Nice hotel, we stayed there for just one night during a layover. The room was a bit small, even by Japanese standards, but that was expected. It was very clean though. There were lots of amenities available at the reception, which was a nice touch. The receptionist spoke good English, so everything was easy. The area is great as well, with plenty of restaurants to choose from. If you have a layover...

Hotel was location at central area with alot of restaurants and convenience stores nearby. Hotel staffs are friendly. Room is very basic and small but clean. There are also free amenities anyone can collect next to reception area which is good to have. Overall a good experience at the hotel!

Room is spacious. It's good that they have shuttle bus to airport.

The staff very friendly and helpful but they provide us smoking room even if we asked for non smoking. They said was a Trip.com problem that didn’t communicate well. Anyway we accepted because they said that the room was deodorised but unfortunately it wasn’t. I had to sleep with window open but very cold now in Hokkaido.

This hotel really convenient for people who want have stay before going to morning flight. The hotel will provide you free shuttle bus from hotel to New Chitose Airport, make sure to reserved i in advance

Place was very convenient. Even has a free vip taxi service from Chitose station. Room was spacious and clean!

Nice place. We just needed 1 overnight stay before driving up north.

Not bad, the bed is very soft and comfortable to lie on.

Facilities: Very good. Cleanliness: Excellent. Environment: Very beautiful, perfect. Service: Very good, completely satisfied. Overall: Really liked it!

The hotel is connected to the station, making it very convenient for arrival and departure. The breakfast was also quite good. Although the room wasn't large, it had everything you need.

The hotel is located in a great location - it is connected to Chitose Station and across the street from the AEON mall. The hotel offers free parking across the street and it offers free breakfast (looked decent). The room itself left a bit more to be desired however.... we found hair underneath the thin mattress and there looks to be some potential mold in the bathroom. There also was not a lot...

2 stations away from Chitose airport. The great thing about this hotel is it’s unlimited drinks offering a variety of soups, coffee and others. Love its convenience also. Thank you to the friendly staff.

The hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed...

Good. Facilities are new, and the hygiene is spotless. The environment is beautiful, right next to Lake Shikotsu. Service is excellent.

Excellent stay! **Environment:** Beautiful and exquisite everywhere you look. **Service:** Very attentive, made me feel really comfortable. **Cleanliness:** Spotless, I was pleasantly surprised at every turn. Just a heads-up about transportation: make sure you find the shuttle pick-up point. Luckily, a Trip.com staff member helped me with the booking.

Excellent service and hotel environment Cozy hall with professional staff service Private onsen is amazing under the snow

We had a really fantastic time at Lake Shikotsu Tsuruga Resort which was a once in a lifetime experience for us. The area is beautiful and the spa has everything you need for a fantastic and relaxing stay. We stayed in a Premier Suite and the rooms are fantastic - fully equipped and spacious with all amenities, and a fantastic private Onsen to relax in.The staff at the spa were extremely friendly and...

The hotel offers a shuttle service for guests to and from the airport and JR station. I found the shuttle schedule and booked my seat easily on the hotel's official website, which was very convenient. The hotel's buffet breakfast was also quite extensive.

I booked this hotel because I couldn't see the 'Song of Light' during my visit, and it also conveniently tied into my travel itinerary, which was great. Service: We received welcome drinks upon check-in, and the room had welcome fruits and champagne 🍾. All minibar items and room service orders were complimentary (though we didn't use them, the gesture was much appreciated). Cleanliness: I walked...

During the off-season, the hotel upgraded to a high floor room. The service was good and responsive. The hot springs were great and private. It is incomprehensible that such an expensive hot spring hotel does not include dinner. Since it is expensive, it should provide value for money and provide breakfast and dinner. Instead of saving dinner costs, there are no other good places nearby.

The room is very large, with floor heating, a separate hot spring bath, separate wet and dry bathrooms, pajamas, socks, and home clothes that can be worn in the hotel. Full butler service, free shuttle to the airport, separate private rooms for dining, waiters will introduce the dishes one by one, and there will be a different menu every day, which is worth recommending!

The price is the most expensive hotel in Zhiqian Lake, and the hardware conditions are OK! It has everything it should have! But it is not worth coming! The hot spring water is great However, the toiletries are particularly bad! They are all their own brand products. I used them to tie my hair and combed out a lot! Hotels over 3,000 yuan all use pola, but I have never used such a bad one! Such an expensive...

Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost...

The scenery is first-class, the private bath is very large, there is boating on the lake, which needs to be booked in advance, and there are many things to eat on the lake. The hotel's own catering is also very good, and teppanyaki needs to be booked in advance. The lounge sommelier is very professional, he is an old grandfather.

The room is nice, and the onsen in the room is great. The snow view is wonderful. The service here is good. We were late to the hotel due to traffic jam and missed dinner, but luckily the hotel staff, Mr. 塩谷, was very kind and helped arrange for dinner to be delivered to our room. We really appreciate that!

One of my favorite hotel stays anywhere in the world. Exceptional service. Great Lake Shikotsu views from the rooms and the facility. Meals were outstanding both in their quality and interesting offerings. The negative reviews seem very out of place to us. Assume it is based on which room type selected. Our room was very clean, nice features - deluxe twin. Regarding meals, it is a set menu - if you...

Here's a review/guide: 1. Honestly, the location is quite remote. The last bus from Chitose Station is at 4 PM. If you're coming from central Sapporo, you'd probably need to leave by 2 PM. I left at 3:30 PM and missed it, ending up paying 14,000 JPY for an Uber. 2. The service, however, was excellent. Upon arrival, they inform you of dinner times, and for breakfast, you can choose between 7 AM or...

Staff is friendly and food is very good. Make sure to book the shuttle ahead of time, it will take about 30 minutes from the JR station.

This is a very Japanese-style onsen hotel. I could communicate with the staff using simple English for work-related tasks. The traditional Japanese service was excellent, and it was incredibly quiet. The tatami mats were very comfortable, and I slept wonderfully. During the day, coffee, tea, and snacks were available in the first-floor cafe. The second-floor tea room offered a wide variety of tea bags...

This is a very traditional Japanese onsen ryokan. If you've never experienced this type of hotel before, it's an excellent choice. As someone who appreciates home decor, I absolutely loved the small cabinets and ornaments throughout the hotel; they felt carefully selected. There were also welcome drinks near the front desk, and a certain milk tea was delicious – definitely worth trying! The hotel...

I stayed here on a sudden solo trip, but because it was a last-minute flight, only smoking rooms were available, and the smell was a bit strong for non-smokers. Dinner and breakfast were as delicious as the reviews said, and I thought it was very good.

The accommodation fee was very expensive. I had no choice but to book it because there were no other hotels available, but the room I stayed in would normally cost less than 10,000 yen. But the accommodation fee was almost double that. The rest of the hotel was average.

My family and I stayed at the Shizunai Express Hotel after enjoying the Monbetsu Horse Racing. Although it's an older hotel, it's well-kept and very comfortable. The bathroom has a large mirror, which makes it easy to use a hair dryer and apply makeup, but since you're standing the whole time, a folding chair would be very convenient. The breakfast has a wide variety and is delicious. They even provide...

When the reception was over, we were given water and bath salts. The parking lot was spacious and easy to use. The breakfast had a wide variety of items and was very good. We were also given a box of two rice balls for lunch. This time, the plan allowed us to choose the room, so we got a family room lol

I chose this hotel because it had a reputation for its delicious breakfast, and it was the right choice. The buffet menu was extensive, with so many options that it was impossible to eat it all in one meal, and it's a hotel I'd like to visit again. It was Setsubun, so they also served Ehomaki. The giant snow crab miso soup was delicious. I was given two rice balls for my lunch. I think this hotel has...

It was an interesting hotel, with breakfast coupons with a horse racing betting motif. The facilities were clean and I was satisfied. I'd like to visit again.

Gd hotel. Although the room stated 12m2, it looks similar to those who listed as 14m2. Room is functional and square shaped with no odd corners. They offer few airport shuttle from 620am till 9am. So convenient for those who needs to go to airport. There is also microwave, ice machine and a sitting area on my floor too. Not sure whether is it on every floor. But greet hotel with everything you need...

I booked this hotel because they provide free shuttle to Shin Chitose airports for my early flight.

Would like if there is also a service from the train station as it was difficult to pull our luggage when the luggage delivery service were unavailable but the morning bus shuttle to airport was convenient

I chose this hotel because it was a bit closer to the airport for my flight the next day. Most of the hotel staff didn't speak English, and the long-haired girl with glasses at the front desk seemed quite impatient, though another slightly slimmer girl was very nice. Breakfast was a choice between Japanese and Western; it filled me up but wasn't particularly tasty. The complimentary shuttle bus to...

Lovely staff, both the Japanese and Western breakfasts were excellent the dining staff are super kind, room service excellent so very clean, close to many restaurants.

I didn’t have high expectations due to the reasonable price. We chose this hotel for its location near the airport, as we had a very early morning flight, and for the free airport shuttle service. The bathroom was surprisingly large, clean, and very comfortable.

To be honest, I didn't have high expectations when I stayed here. I had heard that the building wasn't particularly new, and that Lake Shikotsu Onsen wasn't particularly well-known. However, after actually staying there, I found everything to be wonderful. First of all, the location is fantastic. As the name Lakeside Villa suggests, it really does face the lake, offering endless views of the majestic...

Very Nice food over there We love the message chair in the room

Very Nice food over there We love the message chair in the room

Each room has a hot spring bath. There are two private baths, and I chose the rock style one. The spring water is basically the same as the room, but the environment is large enough! The room was normal, just enjoying the quiet feeling by the lake.

If you are ever in the Chitose area, or in Lake Shikotsu, this ryokan is the best place to be. To be honest, I don’t think 5 stars is enough. If I can give 10 stars without overinflating the rating scale, I would give Suimeikaku those stars. First, exclusivity is top notch. This ryokan only houses about 12 rooms, I think. Maybe a bit more, but that’s about it. But, each room faces the lake, and it...

The waiter was very friendly. The dinner was French cuisine, which was delicious. It was right by the lake and the view was amazing. The hotel has only 8 rooms. The private bath is facing the lake. No Chinese people come here, so it is quiet and beautiful.

great location with superb services, plus the best part is the got their own services transport to airport

While the hotel's age is apparent, its prime location offers convenient access to the airport, with a complimentary shuttle service facilitating a 15-minute transfer. Additionally, an Aeon mall and various dining establishments are situated in close proximity. However, the room's aesthetic appears somewhat uninspired, and the restroom facilities are rather compact, potentially posing a challenge for...

Free shuttle to the airport and the room is pretty comfortable. Highly recommend for those having morning flights.

My stay was good. The hotel is just a little bit old, the lift was noisy since I stayed in the room where opposite to the lift. The heater worked but not AC. I love that they provided me a free shuttle but to the airport, very convenient.

The best part of the stay is the shuttle bus to the airport!!! The hotel itself is dated but clean enough. We book two beds room so the spacious space for the luggages.

The location was very convenient, especially if you are traveling to the airport. The staff were friendly and helpful whenever I had questions. Check-in and check-out were smooth and fast.

Situated within its own natural area overlooking lake shikotsu with a bird sanctuary nearby

The staff were exceptionally friendly and went out of their way to make us feel welcome. The breakfast buffet had a wide variety of fresh option but the only problem is that the room doesn’t comes with shower . You will need to walk outside to take a shower which is inconvenient . Onsen was amazing .

Excellent location with views of Lake Shikotsu and we were there during fall foilage. They have bird feeders outside the dining area with binoculars so you can wait for the chance to see the famed Shimaenaga, we were unfortunately not so lucky. The staff was very helpful, friendly and courteous, and most spoke English well. Rooms were clean, spacious and the bath left my skin silky smooth. They had...

Happy to see the deers during dinner time! The place is serene and secluded. Housekeeping did their job to keep the rooms in spotless conditions. Buffet breakfast and dinner has lots of variety and restaurants staffs are friendly and helpful.

The environment and staff were wonderful, and I truly enjoyed my stay. Both the food and spring water were excellent. The resort even offers a nighttime star tour, which was a fantastic experience.

not bad this hotel, gogogogogog

Lovely hotel, really clean and has everything you need. The onsen was amazing and staff were ever so nice. Even a free mini bus to airport if needed! Definitely recommend:)

It’s a compact hotel located near the JR station, just a few minutes walk to the hotel. There is a free shuttle service to the airport, but you have to show your intention when checking in. The reception staff is very attentive. The room is fully equipped. I will come back to stay here again when I have a chance.

The hot spring is small and there are only two showers. Even if you plan your time, you won't be able to relax in it. There are Genghis Khan restaurants and izakayas nearby.

Nice hotel and location, walk free within 5 mins can reach JR station.

Clean, convenient, good value, free shuttle to the airport, close to the airport, good advice from the staff, very impressive.

Spacious and clean room. The hotel is right next to Chitose Stn. They even offer a free hotel shuttle. 100% recommend if you are taking an early flight out in the morning.