For Japan, the room wasn't small; it was actually pretty good. You could easily open two or three suitcases without any issues. For a 'pigeon-coop' hotel in Japan, you can't ask for much more. The lady at the front desk and a slightly plump guy were both very enthusiastic and had excellent attitudes. I went during a very sensitive time, and there were absolutely no problems. I'm not sure if they spoke Chinese or English, so I can't comment on that. The hotel is not far from the JR station, maybe a 10-minute walk. Breakfast is served at the izakaya next door, which was decent and filling, and they even offer airport transfers. If you need to go to the airport, this is definitely the place to book. Otherwise, if you're coming from Hakodate or some other remote place, it's quite a long journey, and if you miss your train, you might have to wait several hours for the next JR. Staying here in advance is the safest bet. The only minor drawback, if I had to name one, is that there aren't many shopping centers or entertainment options nearby, and it gets dark early. If you're flying home, you absolutely, positively must book this place!!

You have to make your own beds in the Japanese family room 😂. Otherwise, everything else was good, and they offer a free airport shuttle.

Comfortable stay near Chitose Airport, clean rooms, friendly staff, and convenient amenities. Quiet atmosphere, good value, easy transport access, perfect for short layovers or early flights and smooth check-in process.

Nice room but too tiny nad small. Overall ok for the travller that wanna catch early flight form chitose.

Pretty good. It's a nice place for a stopover. It has a bathtub, a fridge, and it's clean and tidy. Everything was good. It's also close to the airport.

I booked this hotel as I needed to fly out early from Chitose. Overall I would stay again. I arrived at 12pm but wasn't able to check in until 3pm but my luggage could be stored. The rooms are SMALL but practical, no complaints. The TV has all the local stations - couldn't find any english stations. It is closeby the train station and shopping mall, so easy to go out and grab a bite to eat. I noticed that the airline crew were staying here as well.
As I had skis with me, I couldn't take the free shuttle provided, but the staff were kind enough to book a taxi for me.

The room was fine for a solo overnight stay. It was easy to find from the airport by taking the tram, and it's just a few hundred meters walk from the station. There are several convenience stores nearby, so it was easy to grab some food, and there are also plenty of restaurants in the area.

Small room but comfortable and clean. Next door have a restaurant, when it was having heavy snowing, we can have our dinner here, the food is good.

Very close to the chitose JR station, only around 10mins JR ride to the New Chitose Airport. And you can take a 10-15min walk to a very decent AEON supermarkets, with good value selection of fruits.

The hotel has a public bath on the G/F. Small room, but do not ask for too much with this room price. Good in value.

Room was clean, and having an onsen and restaurant in the building was a nice touch.