Best Hotels in Otsu

Very good, the room was spacious with a pleasant view from the window. Personally, I felt the breakfast on the 36th floor was better than on the 37th.

Aircon in room wasn’t that cool as it could get stuffy with 4 people in the room. Little dated hotel but good for staying a night or 2. Parking was free when signed up with their free membership program

About a ten-minute walk away, there's also a sushi restaurant with excellent value for money and incredibly fresh ingredients

The lakeside room is incomparable to general street view or building view hotels, giving guests the feeling of exceptional value. It is difficult to find such spacious rooms at the same price in other hotels in Japan

This hotel faces Lake Biwa directly, offering fantastic views. It's conveniently located near a supermarket and a popular duck meat soba restaurant by the lake. The hotel's shuttle bus is also very convenient

Hotel Otsu Biwako was absolutely superb in terms of both facilities and service. It was the most satisfying hotel stay during my entire trip to Japan. We were given a high-floor room with a delightful view

The location is excellent and the hygiene is great. The only minor issue was some pipe noise at night. Overall, I was very satisfied and would definitely choose to stay here again on my next trip to Kyoto.

Excellent location, right in the heart of the shopping district, and convenient for visiting all the attractions. Although the room was small, it was clean and tidy

Clean hotel at good location with delicious breakfast, nothing more you need to ask for ;-)

Plus, there's a free cup of sake and coffee in the lobby every day! The only downside was that my room faced the street and was a bit noisy. Still, I'd choose this hotel again next time

I stayed here for New Year's Day and found it incredibly convenient for getting around. It's perfectly situated between Daimaru and Takashimaya, making it a top choice for shopping

The hotel lobby has a seating area where you can enjoy complimentary coffee. Plus, there's a direct entrance from the lobby right into the subway station, which is super handy

Overall, the experience was pretty good ✨ 📍 The location is a huge plus! Step outside and everything is nearby 👇 Family Mart Lawson Uniqlo Ichiran Ramen 🍜 Super convenient for food, shopping, and transportation The Deluxe Family Twin Room has sufficient space, and it doesn’t feel cramped even with luggage fully opened

My first stay at THE CROSS HOTEL was the most satisfying night of my trip to Japan, with many experiences excelling in the details! First, the location is excellent, very close to BAL, and it's only a 2-3 minute walk to the hotel from the bus stop

The room was clean and tidy, and the customer service was professional and polite. The facilities were complete, and the lobby had a beautiful lounge area with free coffee

My requests made through Ctrip customer service before check-in were also met. Most importantly, the location is excellent, with many great food options nearby and beautiful scenery

The hotel lobby was also spacious, bright, and clean. The location was excellent, offering a peaceful retreat despite being in a bustling area; it was surprisingly quiet at night

I bought a package including breakfast for two during Christmas, and it was less than 800 for a night. The breakfast offered ample Japanese and Western options, and although it was small, it was delicious and filling

You can access beautiful gardens directly from the hotel's central area, and the hotel's onsen hot springs are also very good. Breakfast is abundant with great views too. Overall, it exudes a classic sense of luxury

Great Japanese hospitality, excellent breakfast, crazy good toilet! The hotel is under renovation, but they take care of you and the place will be wonderful once the renovation is complete

queit location to enjoy the authenticity of kyoto. it has everything we need, a well equipped gym, good size indoor pool and a hotpring spa. we had a room with terrace overlooking the city

The room was incredibly spacious, the hotel's environment was excellent, and the service was superb. It's definitely worth staying here! I'll absolutely choose this hotel again next time I'm in Kyoto!

The hotel facilities are excellent, and the rooms, renovated a few years ago, are well-maintained. Amenities are plentiful, with a thoughtful selection of various cups

The hotel service was excellent, truly a luxury experience. It has a swimming pool, gym, and hot springs, all of which we thoroughly enjoyed during our two-day stay

Excellent location, just a short walk to many tourist attractions. The room was clean and cozy—definitely great value for money.

Every time I visit Kyoto these past few years, I always stay at this hotel. The location is excellent, right in Sanjo Kawaramachi, very close to the Kamo River. There are tons of shopping and dining options nearby

The great advantage is the excellent location – it's super convenient and you'll practically pass by it no matter where you're going within the three nearby streets

Breakfast was excellent, offering a generous spread of both Japanese and Western options. We stayed for several days and would highly recommend it

The hygiene is good, and toiletries can be conveniently picked up from the lobby. The room attendants are warm, attentive, and polite

The service was good, but the room was a bit small. A heads-up: even though I booked a double room, it was listed as single occupancy on Trip. If two people stay, you'll need to pay an extra fee at the hotel

Facilities: Good Cleanliness: Good Ambiance: Good Service: Good Would definitely stay here again.

Spacious room and excellent service from everyone. Feels like living in a garden

Facilities: Good Cleanliness: Good Environment: Good Service: Excellent

Special thanks to Naing Thiri who is so kind and help me pack everything so neatly and even help me get dressed Honestly, when I first checked in and the hotel looks a little bit outdated I was thinking maybe next day I would not want to come back but with the great service, I would definitely stay here again if I come to Kyoto

The first day I arrived I had a stomach issue and the hotel was really kind and helped send fresh ginger tea up to my room and requested. They went out out of their way to find me fresh ginger

They are once again very kind and send a staff to help me pack all my belongings and help me coordinate sending my luggage to Tokyo so I don’t need to lift it on the train

The hotel is new and very clean, with comfortable rooms. The only downside is that it doesn't have a window. They offer free coffee and a public bath. Overall, it's excellent.

The hotel's facilities are excellent. The room layout is well-designed and user-friendly, making everything easily accessible. Even after a five-day stay, I didn't feel bored

Room is very tidy and clean with good service. Located near the city center.

The hotel is situated in the relatively quiet area of Nijo, yet it's still within walking distance of Kawaramachi. Walking back to the hotel along the Kamo River or the small stream nearby every day was very pleasant

The only downside was the subpar soft service. Halfway through my stay, my own towel went missing. I suspect it got mixed up with the hotel towels, but this level of housekeeping service is simply unprofessional

This hotel is fantastic! The decor is new and has a wonderful Japanese aesthetic. When you walk into the room, there's no unpleasant smell at all – it's very clean, and the bedding is super comfortable

I’ve stayed in Kyoto many times and I just have to say that this is one of the best values you’ll get for your money

Spent a week here in 2019. Great traditional style rooms. Very clean and good location. Never used the restaurant or bar. Loved the power windows

The hotel is really good , lobby service I can say 10/10 perfectly fine

A lifesaver during the off-season! This is my favorite hotel chain; I absolutely love the decor. The service is also excellent. It's a top-notch Japanese hotel chain that I highly recommend.

Excellent hotel! The front desk staff were very welcoming. We usually check in using English when we're abroad, but here they even had Chinese service available

If you love matcha, they have the matcha set in the room where in you can make you own matcha drink. The hotel is nearby train station and convenient store. They also have DIY laundry inside the hotel and a pantry

For such a prime and expensive location, the room size is actually quite good! The Kamo River and Kawaramachi area right next to the hotel offer truly healing beautiful scenery, and there are tons of great food options right outside the door too!

Also, the beds in the hotel are incredibly comfortable – just the right firmness – ensuring a good night's sleep

The hotel's location is really great; I love the Isomaru right across the street. This time, though, I encountered a staff member who wasn't very sharp

The main draw is how comfortable it is right by the Takase River, and Ogawa Coffee, just one traffic light away, is also delicious

There's a supermarket just 20 meters to the left when you leave the hotel. Matsuya (a popular beef bowl restaurant) is about 200 meters further to the left, with Isomaru Suisan directly opposite it

This was my second stay, so I didn't take any photos of the hotel

The best part is the onsen that's included in the price, and which we used daily. Hotel has a somewhat boutique feel, and overall I found it pretty underrated , and good value for what it is

I was very pleased with the hotel room design, comfort and space. The parking is first come first serve even though I had requested for it earlier so I had to park elsewhere for the first few nights

good location, spacious room and cozy design, just the sound proof not good and the noise from the traffic is quite disturbing at the night. Thanks frontline for arranging luggage transfer to my next stop.

  Amenities Good selection and of good quality. They use Laura Ashley toiletries. Amenities can be picked up at the reception - you take what you need - hair band, cotton pads/buds, toothbrush, comb etc

A little bit expensive...breakfast is ok...services is good

However, if you have luggage, would suggest to go via exit 3, take the lift to another hotel lobby (I can’t recall the hotel name). Solaris is across the street from this hotel. I don’t see any lift if taking exit 1

This hotel boasts an excellent location, making it incredibly convenient for getting around, shopping, and running errands. The surrounding amenities are comprehensive, and transportation is hassle-free

So, if that's something that bothers you, you might want to reconsider. Overall though, it was a very good stay

The breakfast selection is extensive, offering both Western and Chinese options that are fresh, delicious, and satisfying. The room was clean and tidy, and the service was warm and attentive

Everything in Japan gets more expensive around New Year's, and this hotel was no exception. It has a really cool, stylish design, which I loved! However, it's right next to a cemetery

Overall, it was a comfortable and stress-free experience with great value for money. It's suitable for both business trips and leisure travel. I would definitely choose to stay here again

As for the 'graveyard view' that some people mentioned, as long as you make a note not to have it, the hotel will assign you a suitable room! Highly recommend, you can't go wrong with this one

Location was good. Easy to travel around amenities. Walking distance to train and bus station. Plenty of good food and shopping around the area. Room is spacious. Bathroom has ample space too.

Amazing hotel right at the shopping street. For the money it was a mind-blowing. Very quiet, very clean. The reception desk is very friendly and helpful. I would recommend staying here and will come back eventually.

Everything was good, food was fabulous. The first time in Japan we weren’t hungry after dinner . The room was clean, cosy. We used bus for the airport. Very convenient. Highly recommend this hotel to stay over night.

Great facility with close proximity to a lot of different shops and restaurants. Very kind and helpful staff.

Located near a major shopping, dining, and covered market district of Kyoto, less than a block from the subway and an underground grocery store and mall, Practically overlooking Nobunaga's Mausoleum, the hotel interior is artful decorated and the rooms are comfortable, quiet

The room was a bit small, and the bathroom felt like one you'd find on an airplane or high-speed train. However, the cleanliness and service were both very good, and the location was excellent

In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care

The hotel was beyond my expectations—absolutely perfect! It's located in the heart of Kyoto, yet it was incredibly quiet at night. The room had a lovely traditional feel. I'd definitely stay here again

Plus, they even have a happy hour!

The room's design is very well-thought-out; you take off your shoes before entering, and it's clean and tidy. There's an openable window, so it doesn't feel cramped like a typical business hotel

Enjoying a dark beer while looking out at the view from the window is a truly pleasant experience. I even managed to get one good shot of autumn leaves 🍁 on this trip!

Excellent service. Great hotel staff! Room is spacious with all amenities. Parking requires early reservation, 2000JPY/night. They provide walking tours (free) and shuttle service.

It was so relaxing, and the lake view was just magnificent. Since I'll be in Kyoto for the next few days, I'm definitely coming back for another night to enjoy the onsen and the stunning view of Lake Biwa again

I booked the VIP room and it was huge! It really felt like a traditional ryokan, which was superb! Having the onsen right in the room was also fantastic, honestly. I absolutely loved my stay here

We have seen this Hotel offers Onsen (Natural Spring Bath House) but not for Guest without a accomodation at this Hotel. Accommodation is necessary to use the Onsen at this Hotel.

Wow! What a wonderful experience at Biwako Grand Hotel. Truly the most relaxing part of my Japan trip, the onsen was very beautiful, with fantastic views

We didn't end up getting a pure lake view, but it was still a beautiful and relaxing experience in the tatami room. It was a tad pricey, even for off-season, but with a wonderful kaiseki dinner, it was still a great time

Dinner was served in a grand banquet hall at a designated time, and it was so lavish that the dishes barely fit on the table – everything was delicious! The facilities are quite old, so I did notice noises like the motor and the bathroom fan, but all the staff were very kind, and I had a pleasant stay overall

The lobby on the first floor was quite spacious, providing a good spot for a temporary rest. They offered complimentary sugar-free beverages (available until 9 PM or 9:30 PM) and there was an ice machine

Although the room was small, it had everything we needed. The staff were very welcoming and the room was very clean. The location is quite convenient; Nishiki Market is less than a 10-minute walk away.

This hotel was perfect for our stay in Kyoto. It was exceptionally clean, beautiful rooms and excellent customer service

The location was also excellent. It's about a 7-minute walk to Sanjo subway station, and close to the bustling Sanjo and Shijo districts, roughly a ten to fifteen-minute walk away

My friend got sick half way through the night and the hotel let us book a separate room at 01:00 in the morning. It was a great location so we would definitely stay again!

The room was excellent, with comfortable bedding and a spacious layout. The bathroom didn't have a bathtub, which is a bit uncommon for Japan, but the space was still decent

We mistakenly thought the drop-off point for the shuttle at Otsu Station was the pick-up point, and the driver kindly took our luggage and explained that the pick-up was across the street, without being rigid about making us go there

High quality hotel that is reasonably priced with free parking. Our room had a lovely view across the lake. For the price it's excellent.

I used a pre-purchased room voucher, and it was such an amazing deal! The hotel is right near Otsu Station and is absolutely beautiful. The room was huge, with a direct view of Lake Biwa

The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety

What’s a good location there ..this is my second times live there ..,free car park …pretty sea view …very good onsen ..100 marks

I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly

**Ambiance:** The setting is quite tranquil, and with few guests, it offers excellent privacy. However, the lighting at night is a bit dim, which can feel a little eerie. **Service:** Service was decent

We booked one of the rooms with the best views a month in advance. The 68-square-meter room was incredibly spacious, offering stunning panoramic views of Kyoto, centered around the iconic Yasaka Pagoda

Oh, and although the Japanese restaurant is Michelin-starred, the Western restaurant on the first floor also offers excellent food, especially the lobster pasta – it's exactly to my liking

The hotel's location is excellent, right on Ninenzaka, which is very convenient. The staff were friendly and enthusiastic, but they could also be quite inflexible.

I absolutely loved my stay here, and the service was excellent. The only slight disappointment was the breakfast; it felt rather basic

The hotel is a tranquil oasis amidst the hustle and bustle. The rooms are cozy, and the service is impeccable. There was a Chinese-speaking staff member who was incredibly nice and helped us with our check-in

This hotel offers incredible value for money! I saw some reviews mentioning no windows, but I found that if you pull back the curtain behind the bed, there's a window that allows for ventilation! The location is excellent, with a bus stop right downstairs and the subway not far

There were a lot of foreign guests, and the front desk staff spoke good English, giving it a vibe similar to the youth hostels I've stayed at in Europe. I went on a weekday and paid less than 200 for a single room

Fun hotel, design was awesome, exactly what you’re looking for in Japan. Bed was comfy & bathroom excellent

I didn't have high expectations, but I was pleasantly surprised – the decor and details are adorable! Highly recommend! I'd definitely come back if I have the chance!

In the common areas, there's hot water and a microwave available, and a simple breakfast is provided in the mornings

Location of the hotel was a short walk over the bridge to the underground Station. Supermarket and bike hire over the road. The room were dark due black walls

I chose the plan that included a breakfast buffet, and was very satisfied with the wide selection and delicious side dishes. The rooms and large public bath also had card key access, so security was tight

The hotel is very close to the Kamo River, and it's conveniently located on a main road, making it easy to get to the bustling commercial area. The facilities are relatively new and pleasant to look at

The staff were exceptionally friendly and professional, always ready to help with a warm smile. The location is also very convenient, with easy access to transportation and nearby attractions

It was a double room for one person, but it was large and clean, and the bathroom was not a separate bath, but a bathtub with a washbasin and a separate toilet for Japanese people

However, the dinner for the hotel's 'one night, two meals' plan was too small; we had to order extra dishes to feel full! Overall, we were quite satisfied!

I stayed at this hotel while sightseeing in Kyoto. It's a relatively new hotel that opened recently. The room didn't feel cramped, there were plenty of amenities, and the hospitality was excellent

Slight misses for 1-2 courses on the dinner, like the chicken rice and steamed fish, but the rest of the meal made up for it. Breakfast was pretty good as well, especially the desserts

I stayed for one night with two meals included. From the moment we arrived at the hotel's parking lot until we were shown to our room, everything was incredibly smooth and polite

Both dinner and breakfast were absolutely satisfying. While I don't often get the chance to visit Shiga Prefecture, I would definitely love to stay here again

Stations are in long walking distance, a challenge when 35+ degrees outside, transfer hours are limited, so taxi is the only option. Having own onsen in the balcony was amazing

The facilities and the hotel in general were great. The authentic atmosphere of Japan. Location is questionable if you plan to leave the hotel and e

In particular, the service from the woman who attended to us during our meals was wonderful, and we were able to fully enjoy our dining experience