Zhan Villa in Astana

On the day of the banquet, the administrator forgot everything she promised. There was no promised gazebo or buffet; the air conditioners were constantly out of order. In the 30 degree heat there was hot water running in the toilet. The hall is not designed for 140 people for a banquet. The salads are all the same. While we sat down to the table, the crackers softened. By the end of the evening the salads were terrible. The waiters are generally terrible. I had to follow them all evening and get alcohol and Coca-Cola from under the cabinet, full plates of salads that they were hiding. After such service there was no desire to leave one table for the staff. Usually, after each event, as a sign of gratitude, we left one table for the waiters. At the end, 10 bottles of vodka were missing.If you are holding an event, it is better to control it. The day before the event, when delivering products, there was a slight shortage of food from the Kazy.The ADMIN PROMISED TWO ROOMS per day, the event was reported that there were no rooms available.The location is terrible among the private sector. The guests couldn't find it. Opposite the entrance there is a rusty trailer that frightened the guests. We agreed to hold the event only because the admin promised mountains of gold.