Holiday Inn Zona Centro by IHG in Mexico City

Very good

Wow. This Holiday inn is getting an unusual five-star review a full 2 days before I check out. I was here for four nights on a long weekend getaway from San Francisco California. Everything about this stay was top quality. Check in was a breeze. The staff could not have been more professional and helpful. The room, room 511, far exceeded expectations. It's a large room. Immaculately clean on check-in and kept clean during my stay. Flawless daily housekeeping. Comfortable bed, good working air conditioning, crystal clear TV, extra seating in the room, functional desk for getting some work done, and even a small balcony. The common spaces in the hotel are wide open, bright, immaculately clean, and well-appointed. While I did not eat at the restaurant, I did enjoy several cups of coffee from the coffee shop. The coffee shop staff could not have been friendlier and more helpful. I didn't swim in the pool but I did sit in the hot tub. Some might complain that it wasn't hot enough, but it was actually perfect for me. It was comfortable for more than 90 minutes, something you would not find in a typical hot tub. Who needs to be boiled alive at a hotel? The water was clean, not overly chlorinated. The pool is a lap pool, and there was a crowd swimming lapse most of the night. But the pool deck is also immaculately clean. I get the impression it might actually be a health club with connection to the hotel.

I mentioned room 511, because if you have an opportunity to stay on the 5th floor, and you're interested in the pool, Jim, or hot tub, you can't beat it. From every room door you can see the entrance to the fitness center. A quick and easy walk.

As for the neighborhood, it's a nice Mexico City neighborhood. Within a couple of blocks there's a sanborns, and electronics shop, and plenty of other eateries and coffee shops. The El Chapo one line Metro bus station is a 5-minute walk.

My only criticism, and this is not unique to this hotel, quite common in Mexico, maintenance and construction workers are more than happy to do heavy construction in common spaces feet away from guests. While taking some Zoom meetings in the lounge area, I had to compete with someone drilling and sawing feet away.

If there's any question whether I like this hotel, having been to Mexico City dozens of times and stayed in dozens of different hotels, I've already booked my next trip around my birthday and I'll be back at this holiday in.

Great location. Exceeded our expectations as our room was upgraded and we were offered free breakfast. Excellent breakfast. Stayed 5 nights. Highly recommended. We will come back to stay again.

Great hotel at a great location! Walking distance to many must-see Mexico City places such as Templo Mayor Museum, Constitution Plaza, Palacio Postal, Palacio de Bellas Artes, etc. Roomy room with toilet and shower in separate rooms. Nice breakfast with many food choices.

I had a great stay at the Hilton Reforma in Mexico City while celebrating the birthday of my girlfriend. The staff made the experience feel special with very good and attentive service throughout my stay.

The room was spacious, clean, and very comfortable, with a great view and high-quality amenities. Everything was well maintained and met the high standards I expect from Hilton.

Overall, a very pleasant experience and an excellent choice for both leisure and special occasions. I would definitely stay here again

The location is very good, walkding distances to many attractions.
Staff is nice and helpful. Will choose the hotel at next time

Great stay for business trips 🙏

Excellent service from the friendly receptionist and room cleaners ...good sized bedroom with comfortable beds air-conditioning and a large tv with netflix YouTube etc ... large clean bathroom with a hot shower...the bar is well stocked and the large tvs dotted around have sport showing and is a nice place to spend some time ....the gym is well equipped and is complemented with an outdoor pool....the hotel has free wifi .....the hotel is situated close to the centre of Mexico city and there are local supermarkets nearby ....great hotel and I can't fault it 5* recommended