8.7
Excellent
165 USD
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Sheraton Maria Isabel Mexico City Reforma in Mexico City

🌍
Mexico, Mexico City, Paseo de la Reforma 325
● Center: 4 km
☎ Phone: +52 55 5242 5555Show
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability on Booking
Business Deluxe Club lounge access Double room with city view
Business Deluxe Club lounge access Double room with city view
Private bathroom
Beds:
286 USD
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deals
Classic Quadruple room
4 x
Classic Quadruple room
Private bathroom
Beds:
308 USD
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deals
Classic Double room
Classic Double room
Air conditioning, minibar and shower
Beds:
308 USD
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deals
Business Deluxe Quadruple room
4 x
Business Deluxe Quadruple room
Private bathroom
Beds:
373 USD
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deals
Business Deluxe Double room
Business Deluxe Double room
Air conditioning and private bathroom
Beds:
373 USD
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deals
Business Deluxe Club lounge access Double room
Business Deluxe Club lounge access Double room
Air conditioning and private bathroom
Beds:
439 USD
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deals
Business Deluxe Club lounge access Quadruple room
4 x
Business Deluxe Club lounge access Quadruple room
Private bathroom
Beds:
464 USD
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deals
1 Bedroom Club lounge access Double Junior Suite
1 Bedroom Club lounge access Double Junior Suite
Private bathroom
Beds:
477 USD
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deals
1 Bedroom Corner Club lounge access Double Suite
1 Bedroom Corner Club lounge access Double Suite
Air conditioning and private bathroom
Beds:
536 USD
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deals
1 Bedroom Alcove Club lounge access Double Suite
1 Bedroom Alcove Club lounge access Double Suite
Air conditioning and private bathroom
Beds:
537 USD
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deals
2 Bedrooms Malmaison Club Level Penthouse with balcony
2 Bedrooms Malmaison Club Level Penthouse with balcony
Family room with bathroom
Beds:
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Club Level Double Penthouse with balcony
Club Level Double Penthouse with balcony
Family room with bathroom
Beds:
1 372 USD
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deals
3 Bedrooms Marco Polo Presidential Club Level Suite
3 Bedrooms Marco Polo Presidential Club Level Suite
Family room with bathroom
Beds:
3 002 USD
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deals
More rooms

Description

Guests can easily discover the city of Mexico. The hotel is in the centre, on the Paseo de La Reforma. This is a very convenient place to quickly get to the airport. The hotel was completely renovated, with excellent hotel infrastructure and opportunities for recreation all year. There is always perfect cleanliness, attentive wait staff.

Built: 1968

Renovated: 2003

Location: 15 km from international airport Benito Juarez.

All 755 guest rooms. There are non-Smoking.

Consists of one 19-storey building.

Accepted credit cards: American Express, Visa, Mastercard.

Pets are allowed. This service can be paid.

On the hotel territory: Parking charge, outdoor pool, restaurant, bar

Attractions: fitness center, massage, sauna, tennis courts, SPA-center

For children: baby cot extra charge

The distance to the nearest airport is 15 km.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Western, American, Vegetarian Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: UnionPay, AmericanExpress, MasterCard, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Coffeemaker
  • Bottled water
Internet
  • Internet
  • Wi-Fi in the hotel
Transfer
  • Airport transportation
  • Car rental
Languages Spoken
  • Spanish
  • German
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Parking
  • Parking
  • Parking nearby
  • Garage
Pool and beach
  • Swimming pool
  • Outdoor pool
Business
  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Tennis court
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets allowed

Street view

Video: Отель Sheraton Mexico City Maria Isabel - Отзыв о номере 1216

Map

Reviews

Cleanliness
Amenities
Location
Service
12.03.2026 Guest
The other side of the hotel, could be better in all respects. Lots of noise from outside of room, the breakfast service could be better as well.
08.03.2026 Guest
Perfect location! Great business center at 18th floor. Strong intention to visit for next time.
07.02.2026 Steve
Dinner is no good. Menu doesn't satisfied and also service staff'manner is worst.
05.12.2025 EricCalifornia
A nice hotel with good location. Services were best. Sauna and stream are best. Breakfast is good too. Only minus is A bit noising if stay at the street side.
29.10.2025 Guest
The AC didn't work properly since day 1. I reported it, service staff came to the room just lower the temperature but still was warm at night. It was uncomfortable to sleep. I reported the problem again and they came for service the AC but it didn't work to much, something was missing. It was a little better at night but still a bit warm.
15.09.2025 XAVIER
I had done a sequrity deposit 3000 peso upon check in, but i didn't get refund when i was checkout, also they have a racists mind set on restaurant staffs and in lobby also.
05.08.2025 Lee
Everything seems good but will be better if have the self laundry service!
12.07.2025 Ahmed
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.

The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.

On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.

If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
17.05.2025 Guest
I didn't know where to go- where the elevators were located The window was broken in my room 862 . the lamps didn't work. The internet went down.
06.03.2025 Guest
Very good location. Nice staff. Gym, steam room and sauna are a plus. Plenty of seats in the lobby area and a good bar.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Cafe «Старбакс» (1 min)
Av. Paseo de la Reforma 325, Cuauhtémoc
Reviews
10.09.2017 Alberto
Regular starbucks nice decor they do have restrooms available which is something you do not find in all starbucks
restaurant
Restaurant «Picnilicious» (4 min)
Calle Amberes
restaurant
Restaurant «Domino's Pizza» (5 min)
Calle Hamburgo 113

Frequently asked questions about Sheraton Maria Isabel Mexico City Reforma

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

The cost of staying in Sheraton Maria Isabel Mexico City Reforma depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 165 USD. Enter your dates to see the exact offer prices.

Which sights are located near Sheraton Maria Isabel Mexico City Reforma?

The nearest sights are: National Museum of Anthropology (1.9 km) and Zocalo (3 km)

Is there health facilities from Sheraton Maria Isabel Mexico City Reforma?

Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre

Which room categories are available in the Sheraton Maria Isabel Mexico City Reforma?

You can book Business Deluxe Quadruple room, Business Deluxe Club lounge access Quadruple room, Business Deluxe Double room, Business Deluxe Club lounge access Double room, Business Deluxe Club lounge access Double room with city view, Classic Quadruple room, Classic Double room, 1 Bedroom Club lounge access Double Junior Suite, 1 Bedroom Alcove Club lounge access Double Suite, 1 Bedroom Corner Club lounge access Double Suite, 3 Bedrooms Marco Polo Presidential Club Level Suite, Club Level Double Penthouse with balcony, 2 Bedrooms Malmaison Club Level Penthouse with balcony in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Sheraton Maria Isabel Mexico City Reforma?

Check-in at Sheraton Maria Isabel Mexico City Reforma is possible from 15:00, check-out is until 12:00.

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Yes, Sheraton Maria Isabel Mexico City Reforma has a swimming pool for guests.

Does Sheraton Maria Isabel Mexico City Reforma allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at Sheraton Maria Isabel Mexico City Reforma, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Sheraton Maria Isabel Mexico City Reforma offer breakfast?

Yes, Sheraton Maria Isabel Mexico City Reforma offers breakfast for guests. Breakfast options include Western, American, Vegetarian.

How to get to Sheraton Maria Isabel Mexico City Reforma from the nearest airport?

The nearest airport is Mexico City International Airport, located about 21 mins from hotel by car (14.2 km) away.

What’s the cancellation policy at Sheraton Maria Isabel Mexico City Reforma?

The cancellation policy at Sheraton Maria Isabel Mexico City Reforma depends on your room type and booking terms.

Does Sheraton Maria Isabel Mexico City Reforma offer airport transfers?

Yes, Sheraton Maria Isabel Mexico City Reforma offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

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