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Average temperatures

	day	night
June	+34 °C	+27 °C
July	+35 °C	+27 °C
August	+35 °C	+27 °C
September	+34 °C	+27 °C
October	+34 °C	+26 °C
November	+31 °C	+25 °C

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63 USD

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Hotel Plaza by Kavia in Merida

🌍

● Center: 1.3 km

✅ Rooms are spacious, clean, and modern with very comfortable beds ✅ Excellent location close to downtown and many restaurants ✅ Staff are generally friendly and helpful, especially noted assistance with wheelchair access ✅ Good value for money with daily cleaning and reliable air conditioning ✅ Elevator available, easing access to upper floors ❌ Some bathrooms have strong sewer odors and slippery tiles, requiring guest caution ❌ Service can be slow and some staff appear inattentive or unfriendly ❌ Noise from the restaurant below can disturb guests in street-facing rooms at night ❌ Rooms have very thin walls impacting sound privacy ❌ No hot water reported by at least one guest and some rooms lack windows or have poor ventilation

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Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard room

Wireless internet, air conditioning and shower

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Standard Single room

Private bathroom

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Superior room

Wireless internet, air conditioning and shower

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Superior Single room

Private bathroom

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Suite

Air conditioning and private bathroom

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Family Suite

Family room with internet, air conditioner and shower

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Single Suite

Private bathroom

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Single Family Suite

Family room with bathroom

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Double Suite

Private bathroom

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Deluxe Single Suite

Private bathroom

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Double Family Suite with balcony

Family room with bathroom

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Run of House

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple room with view

Private bathroom

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Standard Double room

Wireless internet, air conditioning and shower

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Standard Double room with courtyard view

Private bathroom

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Standard Double Family room

Family room with bathroom

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Standard Quadruple room with courtyard view

Private bathroom

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Standard Sextuple room

Private bathroom

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Superior Double room

Air conditioning and private bathroom

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Superior Triple room

Private bathroom

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Deluxe room

Private bathroom

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Grand room

Private bathroom

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Suite with balcony

Private bathroom

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Single Suite with balcony

Private bathroom

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Family Suite with balcony

Family room with air conditioner and bathroom

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Triple Family Suite

Family room with bathroom

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Quadruple Family Suite

Family room with bathroom

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Double Suite with balcony

Private bathroom

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Double Family Suite

Family room with bathroom

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Quadruple Suite

Private bathroom

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Standard Suite

Private bathroom

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Deluxe Suite

Wireless internet, air conditioning and shower

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Deluxe Double Suite

Private bathroom

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Grand Suite

Private bathroom

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Grand Family Suite

Family room with bathroom

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Studio

Private bathroom

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Family Studio

Family room with bathroom

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Double Family Studio

Family room with bathroom

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Triple Family Studio

Family room with bathroom

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Comfort Studio

Private bathroom

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Comfort Double Family Studio

Family room with bathroom

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Deluxe Studio

Private bathroom

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Cottage

Private bathroom

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Family Cottage

Family room with bathroom

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Deluxe Cottage

Private bathroom

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Deluxe Single Family Cottage

Family room with bathroom

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More rooms

Description

Hotel Plaza by Kavia is a two-star property located on the famous Av. Paseo de Montejo in Mérida, Mexico. Offering a wide variety of room types — from Standard rooms to Deluxe Studios and Family Suites — it caters to different traveler needs. The hotel features essential amenities such as air conditioning, free WiFi, a bar, and free parking. Guests appreciate the clean and modern rooms equipped with comfortable beds. While the bathrooms have received some criticism for odors and slippery tiles, overall room comfort and spaciousness are commended. The hotel has an elevator and facilities aimed at disabled guests, though some accessibility challenges remain. Onsite conveniences include luggage storage and a tour desk, with currency exchange available. Pets are not allowed but service animals are accepted. The hotel rating is a solid 8.7/10, reflecting good cleanliness, amenities, location, and service scores.

Location

Hotel Plaza by Kavia sits directly on Av. Paseo de Montejo, a notable pedestrian-friendly avenue in Mérida's Zona Centro. The hotel is approximately 7 km from Mérida International Airport (MID). Within 12 meters, guests can reach the well-rated Italian restaurant Trattoria La Pasta. Other nearby dining spots include Rosas & Xocolate Boutique Hotel + SPA at 88 meters and Hennessy's Irish Pub just 146 meters away. The hotel’s central location allows easy access to downtown attractions and numerous eateries, making it convenient for exploring the city on foot.

Tips

If you have mobility challenges, request assistance from staff as the wheelchair ramp is steep and bathrooms have slippery tiles.
To avoid noise disturbances, ask for a room not facing the street or restaurant below.
Bring a shower mat and consider requesting extra towels for better bathroom safety.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
Breakfast: A la carte Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: MasterCard, Visa
Check in time: 15:00-18:00. Check out time: 06:00-12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Ticket assistance
Television in lobby
Fire Extinguisher
Reception desk

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Luggage storage
Wake-up service
Telephone

Meals

Breakfast

Internet

Free Wi-Fi

Tourist services

Tour assistance

Parking

Parking
Free parking nearby

Pool and beach

Swimming pool

Pets

Pets Not Allowed

Map

Reviews

Cleanliness

Amenities

Location

Service

13.01.2026 Randy

The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.

18.12.2025 William

The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??

12.11.2025 Rob

The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!

22.10.2025 Guest

The hotel has a good location.

08.10.2025 Maritza

Staff not friendly at all, hard to talk to, always on their cellular. We walked in this evening after dinner, said, "hello" and had no acknowledget or answer.

13.08.2025 Conchita

The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!

10.07.2025 Yvonne

Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.

10.06.2025 Guest

The value for money is excellent. The staff are friendly and it's very well located.

09.06.2025 Guest

The location is good, and the room is quite large.

25.02.2024 Zaira

Everything was great, big room with a great shower, comfortable bed, and a nice little terrace. Nice style and clean. Very central, recommended!

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POIs near hotel

Monument to the Mexican Air Force (5 km)

This monument honors the Mexican Air Force and its role in national defense.

Welcome Arch to Mérida (6 km)

The Welcome Arch marks the entrance to Mérida and serves as a city landmark.

A (6 km)

A historic monument located in Mérida, details about this site are limited.

Monument to Leonism (6 km)

The Monument to Leonism celebrates the principles and community spirit of the Leo Club movement.

Korea (6 km)

Monument dedicated to Korea, reflecting cultural ties between Mexico and Korea.

Cafe and Restaurants near hotel

Restaurant «Trattoria La Pasta» (0 min)

Calle Paseo de Montejo 481 Interior 108, Zona Paseo Montejo

Reviews

22.12.2017 Harshit

Awesome location, live music and obviously good food. The food has a hint of Mexican food. But it is very close to authentic Italian food.

18.10.2017 Ricardo

Great service and delicious food! The pizza is the best we have found in the city.

26.07.2017 Lady

Nice little Italian restaurant in paseo Montejo. Food was not the best ( our table order 3 or 4 different dishes from menu). We also order a pizza and it was pretty good.
If you enjoy true Italian cuisine, you might be just a little disappointed.

Restaurant «Rosas & Xocolate Boutique Hotel + SPA» (1 min)

Paseo de Montejo 480, Zona Paseo Montejo

Reviews

17.03.2018 Kiley

I’ve never stayed in this hotel. I have a friend who has a house nearby so we are lucky to get to walk. First time we went was for dinner and so beautiful. The food was great. We had a perfectly good experience with the staff. Yes maybe slow but just enjoy the experience and relax. After dinner we went upstairs to have drinks and listen to live music. The band was fantastic! Maybe on the pricey side, but it was worth it in my opinion.
Haven’t had breakfast there or been to the spa but I’m planning on going this week.

Restaurant «Hennessy's Irish Pub» (2 min)

Frequently asked questions about Hotel Plaza by Kavia

Are pets allowed at Hotel Plaza by Kavia?

Pets are not allowed at this hotel, but service animals are accepted.

Does the hotel have facilities for disabled guests?

The hotel offers some facilities for disabled guests including a lift, but access ramps can be steep and challenging for those with mobility issues.

Is breakfast included with the room rate?

Breakfast is served a la carte from 07:30 to 11:30 daily and is not included in the room rate; it must be paid for separately at the hotel.

What types of rooms can I book at Hotel Plaza by Kavia?

Room types include Run of House, Standard rooms, Superior rooms, Deluxe rooms, Suites (including Balcony and Family Suites), Studios, and Cottages among others.

Is there an onsite restaurant at the hotel?

While the hotel itself does not specify an onsite restaurant, there is an Italian restaurant and a coffee shop located downstairs or adjacent to the hotel.