9
Excellent
298 USD
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Hacienda Xcanatun, Angsana Heritage Collection in Merida

🌍
Mexico, Merida, Calle 20 s/n
● Center: 12 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Double Naj Junior Suite
Double Naj Junior Suite
Wireless internet, air conditioning and minibar
Beds:
298 USD
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deals
Kij Master Double Suite
Kij Master Double Suite
Wireless internet, air conditioning and minibar
Beds:
363 USD
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deals
Yaab Ambassador Double Suite
Yaab Ambassador Double Suite
Wireless internet, air conditioning and minibar
Beds:
435 USD
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deals
Sayab Governor Double Suite
Sayab Governor Double Suite
Wireless internet, air conditioning and minibar
Beds:
479 USD
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deals
Itza Plunge Pool Double Suite
Itza Plunge Pool Double Suite
Wireless internet, air conditioning and minibar
Beds:
552 USD
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deals
Family Connecting room
Family Connecting room
Private bathroom
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Xcanatun Pool Double Suite
Xcanatun Pool Double Suite
Private bathroom
Beds:
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Description

In this hotel 54 rooms, 2 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: [Mon - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required
  • Pets: Pets are allowed on request Types of pets allowed: dogs Fee: US$30.00 per pet per night
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, Visa, MasterCard
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Outdoor furniture
  • Reception desk
  • Electric car charging
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • Indoor Fireplace
  • Smoke Detector
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Breakfast
  • Breakfast in the room
  • Common kitchen
  • Restaurant
  • Coffeemaker
  • Bottled water
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Shuttle
  • Airport transportation
  • Car rental
  • Transfer services
Languages Spoken
  • Spanish
  • English
Tourist services
  • Tour assistance
Recreation
  • Hiking
  • Picnic area
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Beach/pool towels
Business
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Steam room
  • Beauty services
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare

Street view

Video - Hacienda Xcanatun by Angsana (Version English FULL)

Map

Reviews

Cleanliness
Amenities
Location
Service
03.03.2026 Guest
By far the best hotel experience we ever had!
Amazing staff, very nice rooms and amenities, but the best part is that the wild animals living in the hotel area. We loved everything about the hotel and eventhough it is expensive, worth it.
28.02.2026 OM
Disappointing overall. Positive: The room was very nice and staff were friendly. However...we spent one night here as a special treat (we thought) for our anniversary, and for three hours of that precious afternoon and nght, there were various people in and out of our room to...hang an external shower curtain. And it was NEVER even hung up. ??? One of the reasons we booked the place was the bathtub and outdoor shower and we ended up having to shower in the dark because we couldn't turn on the lights at night. When I told staff about this at checkout they said "Sorry". Then the manager ran after me and offered an upgrade next time. Really we should have been offered a free night, but I said OK. She said she would write with details and she never did. Just bad customer relations.

In addition, there was loud construction on the condos being bult all around the hacienda. There are black tarps hanging over all so if you look in their direction from the beautiful pool area, it's like you're in the middle of a post-indusrtial wasteland The photos are taken from the construction area so they don't show it. It was very noisy on our balcony so we couldn't really hang out there.

Food a the restaurant was just OK.
21.01.2026 andres
The hotel is in construction of some future residences all over, and even though we got an upgrade on a great room, you could here in the pool and common areas the construction noise most of the day.
04.01.2026 Dipanwita
Beautiful room and property. Great food. Very peaceful and staff are friendly and accommodating.
11.12.2025 Emma
Such a lovely relaxing resort just outside of Merida.
The rooms are spacious, very clean and very calm.
I was lucky enough to come when the resort was not very full. The large pool is great and cocktails are even better!

The food is pretty good as well as drinks but they are expensive.
09.12.2025 Gabriel
We were warmly greeted and accommodated. Our room was charming and felt like home. The property is well maintained and gorgeous! From the seashell filled tiles to the hidden air conditioned registers this structure was beautifully architected. The staff are exemplary and above standard in my opinion regarding the hospitality industry.
09.12.2025 Debra
Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer!
19.11.2025 Ricardo
The place in under construction, when i made the reservation there was no notice about this, the said to us that on Saturday there was no workers on the construction site but there was, lots of noise
The food terrible , the service very poor, no one takes care of the guests is just bad service
27.10.2025 Amy
Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.
22.10.2025 ANDREA
Its just ok tbh. I thought everything was too slow moving for such a large property. I didn't love the food. Its ok priced but it seems the charge for every single thing and i felt rushed using the spa. Communication at the hotel could be better before arrival. My spa appointment that i requested earlier did not make it to the actual spa. Then i paid for a steam session when i think steaming should be free.
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POIs near hotel

monument
Chimney of the Sodzil Norte Hacienda (3 km)
Monumental chimney from the Sodzil Norte hacienda, symbolizing the area's agricultural past.
monument
Stele of the Great Museum of the Maya World (5 km)
Monument representing the cultural heritage exhibited at the Great Museum of the Maya World.
memorial
Yuri Knorozov Memorial (5 km)
Memorial honoring Yuri Knorozov, the linguist who helped decipher the Maya script.
monument
Tree of the Five Sustentations (5 km)
Monument symbolizing the five pillars supporting life and community in Mayan tradition.
monument
Monument Commemorating the Centennial of Korean Immigration to Mexico (5 km)
Monument celebrating 100 years of Korean immigration to Mexico, highlighting cultural connections.

Cafe and Restaurants near hotel

restaurant
Restaurant «COCINA ECONOMICA EL NIÑO JESUS» (3 min)

Frequently asked questions about Hacienda Xcanatun, Angsana Heritage Collection

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

The cost of staying in Hacienda Xcanatun, Angsana Heritage Collection depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 298 USD. Enter your dates to see the exact offer prices.

Is there health facilities from Hacienda Xcanatun, Angsana Heritage Collection?

Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre

Which room categories are available in the Hacienda Xcanatun, Angsana Heritage Collection?

You can book Family Connecting room, Double Naj Junior Suite, Sayab Governor Double Suite, Kij Master Double Suite, Yaab Ambassador Double Suite, Itza Plunge Pool Double Suite, Xcanatun Pool Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in at Hacienda Xcanatun, Angsana Heritage Collection is possible from 15:00, check-out is until 12:00.

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, Hacienda Xcanatun, Angsana Heritage Collection has a swimming pool for guests.

Are pets allowed at Hacienda Xcanatun, Angsana Heritage Collection?

Yes, pets are welcome at Hacienda Xcanatun, Angsana Heritage Collection, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Hacienda Xcanatun, Angsana Heritage Collection from the nearest airport?

The nearest airport is Merida International Airport, located about 40 mins from hotel by car (31.3 km) away.

What’s the cancellation policy at Hacienda Xcanatun, Angsana Heritage Collection?

The cancellation policy at Hacienda Xcanatun, Angsana Heritage Collection depends on your room type and booking terms.

Does Hacienda Xcanatun, Angsana Heritage Collection offer airport transfers?

No, Hacienda Xcanatun, Angsana Heritage Collection does not provide airport transfers for guests.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 324 USD The best time to book is July 26, with rates starting from 213 USD

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