Hotel Hacienda Mérida VIP in Merida

I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!

This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.

I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida

Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.

We had an excellent stay here. It is like a haven in Merida. Rooms are a great size with lots of original features - beautiful tiles, lighting and great pools. Staff were extremely friendly. I wouldn’t hesitate to book here again if I visited Mérida again.

In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic

A+ service, accommodation, & location
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!

Beautiful
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful.
If you want something different than the traditional style hotel, this is the place. Also very centrally located.

I really recommend the Hotel, it's a wonderful place.

Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration