Spa-Hotels in Montenegro

The hotel was excellent in every aspect — clean rooms, great location, and very comfortable overall. Special thanks to Ivan at the reception, who was extremely helpful, polite, and professional. He made our stay much easier and more pleasant with his positive attitude and willingness to assist with everything we needed.

Had a 7 night stay in Montenegro and chose to stay in the Mediteran, Resort & Spa. My overall review given was 3 out of 5 due to a combination of different things. The service in the hotel was decent with the staff kind enough, a few staff were dismissive but we’ve concluded this may have been due to the language barrier. We opted for the half board (breakfast and dinner). Both provided a buffet and...

We only got to stay one night here as we were on a tour, but this was the best hotel we stayed in. Helpful staff, great interior, good-sized room, and an excellent selection of dinner & breakfast. No complaints at all.

This was the the best hotel during our week long tour of the Balkans with RSD Travel. Shame we couldn't have stayed more than 1 night. The room was spacious with mirrors and power points - not always provided in other hotels. Lovely shower, comfortable beds. Plenty of choice at breakfast too and all overlooking the beach. There is about a 5 min walk to the beach, which also has a wide promenade to...

Big, beautiful hotel just outside Budva. Excellent dinner with lots of variety including canapes fish dishes and fancy desserts. Breakfast included an egg station and a good choice of breads though coffee not great. Rooms large and well appointed also very clean. Would stay here again if visiting Budva. Staff were helpful and spoke good English

Very nice and pleasant hotel very chow rete cost-beneft welcoming team close to the beach and spacious many thanks to Nicolina at the lobby

I really liked the hotel. The room is well-equipped with a kitchen and everything around it. The water pressure is strong and the water is hot. The breakfast is excellent and varied, with a sea view. The access road is narrow in some parts and requires extra caution. Free parking is available, and there are shuttles to the airport and to the city

The hotel is very new looking and equipped well. The reception team was nice. The gym is good due they have a problem with the treadmill (the only one they got) so if you are not 40 kilo, you can't run because it will shut down during the run. The hotel is located 10 mins drive from Kotor and Tivet. Quite, beautiful view to the sea. Lots of parking space. We didn't try the pool because it was outside...

Really great hotel, the service is great, the location is good and the view is insane. It's worth paying a bit more for a room with a view for sure. The breakfast is also nice and I think it's included. The most crazy good thing is that the room has a washing machine and a dishwasher so we were able to wash our clothes. The gym is great. They have a weird thing where the switch for lights and thermostat...

A clean hotel, conveniently located between Tivat and Kotor, with stunning sunsets from the sea-view rooms. The breakfasts are excellent, and overall, the hotel offers delicious food.

Its continental breakfast with some english breakfast which was good. All rooms were soclean and tidy.. Kids thoroughly enjoyed the pool and adults had great time with nice views at breakfast & dinner restaurant .

Good hotel for a good price, with incredible views and good facilities. The pool is stunning. Excellent service. However I didn’t like the breakfast so much, it could probably be improved. Bathroom was a bit tiny, and it lacks moisturizing cream or other small things. Bad noise insulation, we can hear everything from the room.

Great service and friendly staff, both the receptionists and waiters. Also very tidy rooms and clean towels every day. Beautiful and well-maintained beach and good food. All praise.

We recently stayed at Carine Hotel Delfin and were truly delighted with the experience! The hotel stands out for its cozy atmosphere and high level of service. The rooms were meticulously cleaned daily, ensuring everything was spotless and comfortable. The food in the restaurant was average, but the selection was diverse enough for everyone to find something tasty. The drinks, especially the cocktails...

The location is excellent, the staff are incredibly friendly and the food is absolutely delicious! We would definitely come back!

We visited in June, family of 4 from England. The location was superb and the vibes at the hotel are chilled, friendly and perfect for a holiday with the family Big shout out to Dominika who works at the beach bar, she’s amazing with the kids and just a great person. However all the staff were very friendly, as were the guests. It was our first time in Montenegro and we’re desperate to go back there...

We had a fantastic week at Carine Hotel Delfin. The hotel is just the right size – not too big, which creates a personal and relaxed atmosphere. Our modern, well-kept room was very comfortable, and the mini fridge was impressively cold. We loved dining outside, with great food and very friendly staff. A special thanks to Silvia, Seka, and Bojan, as well as the great people at the reception! Our anniversary...

It’s a beauty to behold, the food is amazing, variety of edible rich choices. Staff members are very experienced, respectful, professional and helpful. My stay is nothing short of amazing 😻 Nice scenery for breathtaking photos. Pool side 10/10. The beach view is so aesthetically appealing. Had a spa session as well and it was a nice feeling.

I’d give this a 5 star solely because it met all my expectations. Rooms are so clean and tidy, has the right beach view and awesome staffs that are ready to help on call. Special one is director Melisa. We will be back here next year again:

Sometimes when You are lucky, You came across places and people that make You feel like You belong there. Rivijera has all You need for perfect vacation. Quit and peaceful shade(pine forest) with pools for families with young children. Food and service are great. Beach and water are beyond any expectation. All in all we are super satisfied.

I had a family vacation in August 2024 at the Rivijera hotel in Petrovac on the sea. Stunning hotel location: 2 minutes from the promenade and the beach. VERY Quiet from all sides, no TRAFFIC DISTURBANCE!!!! Green area, a lot of shade , a swimming pool, around it there are sun loungers and parasols. The room was cozy, with a balcony. Meals - buffet. . Everything is delicious! Incredible friendly staff...

Lovely people always willing to help you every worker here is kind.me personally I will say is a 10/10 Mellisa (the wife of the owner) is such a lovely woman. Great food Basically the same food in London Nature perfect Rooms cleaned and big Comfortable A lot of space Really nice place and we will come back here in next weeks again Thanks a lot for such good feeling here

I like the fact that you get to eat breakfast and dinner, our room was upgraded which was nice, the location is perfect for people that likes peace and quiet. I will like them to improve in the cleaning of the room they only came once throughout our 4 night stay. Over all the hotel is worth staying.

Great hotel with beautiful view and peaceful atmosphere. Very nice and clean swimming pools outside. Food was very delicious and during dinner time we had live music outside. Crew is very pleasant and kind. We really liked this place and booked one more day. I see some reviews about rooms, maybe there are some little spots on carpet and there is no switch on wall, but believe me, that is not important...

Location could be better but they provide you car to drive you to or from beach,fabulous personal Clean rooms with excellent furniture

The hotel room was very bright and spacious, with great view. We had a buffet breakfast, there was a good selection. We also ordered dinner twice from the room service and it was really good. The hotel pool area is cramped. The hotel has a large parking garage (I recommend renting a car, Petrovac is a beautiful but very small place, go and see other places too). The hotel gym is small, very clean...

A lovely hotel, with good facilities and helpful staff. A great location, just a few minutes away from the beach and restaurants. Our room was lovely, it was a junior suite and had amazing space. The only thing we didn’t like was the large aircon unit on the balcony. It made it almost impossible to sit on it. Also, the balcony was slippy at times as the unit leaked. The positives: excellent breakfast...

Just got home, from 10 nights holiday at Ami hotel, Petrovac with EasyJet Holidays, we had a really good time it was our first holiday in Montenegro. We emailed the hotel prior to our arrival and requested a high floor sea view room (809) and that is what we had, it was a fantastic sea view from the large balcony, thank you. We found most people who worked at the hotel to be friendly and helpful from...

The sea view room has a nice view, it is almost the highest hotel around. The hotel breakfast is normal, the continental breakfast is not bad, and the bathroom glass is very clean.

Nice, relatively new hotel in Petrovac. Breakfasts are great. There is a supermarket downstairs. Great villas on the sea and islands.

Excellent location very to the beach. Rooms were very nice but apartment style & no teas/coffees. Breakfast/ dinner were a bit bland. Ana at reception for Palas Lux was excellent - so helpful with recommendations & very accommodating.

Beautiful property with perfect location, just in front of the beach. We loved the garden. Swimming pool is perfect for kids when sea water is too cold. Lunch is rich and delicious with all sorts of fish, meat, variety for vegetarians and fresh fruit and sweets. Perfect place for summer vacation.

We went all inclusive, so food was not a problem, plenty of it and lots of choices. The restaurants around where mainly pizza joints. The sea is directly in front of the hotel, with a shingle beach. So jelly shoes are recommended as the water is quite rocky. If I had one complaint it would be the beds are a bit low to the ground. We were lucky to see the house martins, swallows and swifts nesting in...

The Hotel is beautiful. Both the old and the new. The room we got was lovely and had a view of the sea. Everything was clean, check in and out was easy. The staff were super helpful. The breakfast was disappointing. Not what we expected at all.... almost like an afterthought. Dry bread, old fruit, unimaginative cuisine basically. Even the juice wasn't fresh. The information in the room folder is...

The food is good and diverse. The hotel is clean. The service is OK. Nice view. The room is bit small and without coffee/tea. The AC doesn't spread well.

Average hotel with some noticeable problems that actually could be solved without a big hassle in long term. Advantages: - Pretty ok renovated - Very good food and choice for breakfast and dinner. Thanks for the cooking stuff for this as at least this was compensating the other uncomfortabilities. - Close to the beach Disadvantages: - The staff is not consolidated and random. Some people are nice...

We loved this hotel. It's in a lovely location, very quiet. Hotel is beautiful, and our room seemed clean. Highly recommend!

I was not expecting a buffet breakfast at a “5-star” hotel. The rooms, staff, location, and spa are amazing. But I’m not eating old eggs from a shared metal canister. This is for cattle.

Nice hotel. Excellent staff. We didn't try the breakfast. Free parking. The TV setup in room 205 is not the best. They are using a separate turner box visible using the DVD input. None of the channels matched the printed list provided. Casting is not available. The AC was a bit weak but finally caught up and kept the room cool. The room itself very quiet. Shower was great. We didn't try the...

Nice hotel with excellent service. We also enjoyed the spa facilities. Overall very pleased

Great hotel. The staff was nice and helpfull. Good location directly situated next to the city centre.

Very clean, great service, quiet and safe location.

Staff was very helpful and friendly , hotel is near by old town and beaches. Great sea view from room.

Great hotel with big, clean, and comfortable rooms. The staff were very polite and helpful, and the location is excellent. The spa is a little small, but still very nice. I would happily stay here again.

In November it was quiet and peaceful. Although the I would definitely recommend this hotel if you are looking for smth affordable price. Also this hotel is only 10 mins walk from the old town center which is great. The staffs are all very friendly and welcoming, the food breakfast is good. The view of the beaches might not see as if you’re staying in lower floor, we were in 2nd fooor so we didn’t...

Good and modern. Room has almost everything, except kettle,. Location is 10 minutes walk from the old city, but also near loud music played in the night, so the balcony door has to be closed... Only one elevator, and often, there is a queue. breakfast is good.

Good stay but priced slightly high for the service they are providing.

The staff were very helpful! They politely answered my questions and assisted me with travel arrangements.

Let me first say that the hotel itself was not lacking in any way in terms of the accommodations, staff and food. I had a spacious Deluxe Room with Sea View and couldn’t have been happier with it. The bed was very comfortable, the room was immaculate and the view was beautiful overlooking the water. The staff were phenomenal - friendly and welcoming, ready to provide whatever assistance I needed. And...

Hotel Perla delivers and lives up to its good reputation. Friendly staff, always helpful. Good restaurant. Nice and clean rooms. We felt well taken care of. Rooms facing the sea and easy access to a 4 km. beach promenade. Highly recommended. Here you can relax and enjoy or have excursions :-)

The Perla was just an all around lovely experience. Both the breakfast and supper buffets were delicious, varied, and artfully displayed.

We’ve just returned from a wonderfully relaxing week at Hotel Perla in Herceg Novi – our first visit, but certainly not our last. What mattered most to us was the location: somewhere peaceful to relax and unwind, yet only a short stroll into town. The views from the hotel’s dock were absolutely stunning, and we never had a problem finding a sunbed. There’s also a lovely little spa area with a pool...

So enjoyed stay at Hotel Perla. Airport transport from DBV super easy and communicated well for pick up. Hotel has amazing views and it is easy to get to the beach or see the sites within a few min walk. My room has exceptional view, had clean and fresh linens, and the AC worked so well during the high heat of this August. Hotel staff were graciously accommodating when I extended my stay. Definitely...

This was our 3rd visit and each time we enjoy it more. We had a lovely room facing the sea, views were fabulous. Reception staff are excellent as are the cleaning staff , the hotel is spotless. We taxi’d to the Old Town then walked back along the newly paved promenade . We were on half board , breakfast was very good, nice to see baguettes /croissants and greatly improved this year. If I have one...

The service was great, the staff was friendly, and they offered a delicious buffet breakfast. It was not far from the beach. There are various restaurants nearby for dinner. The price was reasonable, but we were there in the off-season, at the end of September. Swimming was still possible.

Great location, food and the home made everything to make us feel at home, my recommendations.

Great location, food and house made us feel right at home, my recommendation.

Stunning hotel! Rooms were spacious, modern and tidy.

Good looking Hotel with an amazing staff and amazing service.SPA was awesome. Im coming again in October👍

We really enjoyed our stay at Hotel Moskova. Everything was great for the price, and the breakfast was very rich and varied. We were very satisfied and would definitely recommend it.

Stayed at this small Boutique Hotel on a solo holiday with Riviera Travel The Hotel had a lovely clean smell, the reception was very organised checking us in there were 20 in our group there was no fuss all our rooms were allocated promptly. The reception was very clean and modern as was my room 103. The bathroom was very clean and modern with a lovely hot powerful shower The view from the balcony...

Loved this hotel as soon as you walked in the reception there was a lovely smell.Rooms were nice and comfortable. Breakfast was lovely and pretty pool outside. Dinner was lovely with nice friendly staff.

+I was impressed by the cleanliness and the quality of the room furniture. Moreover, what particularly made me rate their services so high is the breakfast offer: varied, with dishes for vegans as well, perfectly served near the swimming pool outside. -- I have not found anything yet to displease me, maybe next time when I come here.

Charming hotel The location is perfect—close to everything, but still peaceful. The room was spotless, well-furnished, and thoughtfully designed—everything I needed was right there. The bed was super comfortable, and I especially appreciated the quiet atmosphere, which made it easy to relax or focus on work.

Review of restaurant. Didn’t stop at the hotel (looked beautiful). My friend and I ate here on Friday 16/5. I had the King burger and my friend had the Caesar salad. Service and presentation were great and my burger was the best I’ve had in a while. As the food was great we ate there again on Sunday 18/5. I had Mexican spicy chicken and my friend the 1/2 chicken. Just as good as the previous meals...

We had a fantastic stay at Hotel Riva in Petrovac. The hotel is beautiful, and the cleanliness is absolutely spotless. All the staff were kind, helpful, and always made us feel welcome. The food was excellent and of very high quality. We tried many different dishes, and even though Petrovac offers plenty of restaurants, we always came back for dinner at the hotel – it was simply that good (hotel guests...

Our experience with this hotel was perfect, very comfortable and big beach chairs litteraly two steps from the watter, distance from other people. Even if in the busyest period somehow you don’t feel there is to meny people if you stay at hotel beach. Next to us was public beach, lots of people, I realy don’t recomend you experience that. So I would say deffinitely take the hotel beach chairs. Watter...

Amazing hotel! Especially in comparison with the service in Montenegro in general. The location is perfect - first line, its own excellent beach with very good sun loungers and a cost of 15 euros for guests. The staff - all wonderful employees, very friendly. Breakfast - buffet, large selection, you can sit at tables in the restaurant above the beach. Of the minuses - they do not put drinking water...

We had such a great time at Hotel Riva in Petrovac. This is our fourth stay and we comming back for a reason! The location is amazing—right by the sea with beautiful views. The room was super clean and cozy and nice decoreted. The staff were all really friendly and helpful. We also had a few meals at the restaurant and everything was delicious. There are a lot of glutenfree options :) Sunbeds on the...

We absolutely loved our stay at Hotel Riva! The staff, especially dear Anna, were super friendly and really went out of their way to welcome us. Anna arranged everything that we requested and more with a friendly smile and clear passion for hospitality. Thanks to her, we first got a free upgrade to a room with a sea view, which was truly the highlight of our stay! We enjoyed the balcony and waking...

The best hotel This is a excellent hotel with very nice staff. On the beach. Next to hotel a lot of stores and restaurants. Very safe area. Breakfast-tasty food, variety of coffee and food.

We spent a week with 2 kids,9 and 12. The resort has it's own parking with is great as this is an issue with parking in Budva. The kids wouldn't leave the on-site pool :-) The staff is great and always ready to help. The apartment itself was BIG with pretty comfy beds

Spa Resort Becici provided a wonderful 5 star service. The apartments were clean and comfortable. The restaurant and both swimming pools were very relaxing (one of the pools has a great view out to the sea). Best of all Liliana and the staff went above and beyond to ensure we had everything we needed for a great holiday.

Excellent choice of accommodation! The apartment was big, everything was clean, the beds were big and comfortable. The kitchen has everything you need to prepare a meal. Very close to the apartment there is a shop where you can buy everything you need. We came with 2 small children, so the pools that the Resort has were a real hit. Our apartment faced a courtyard with a large swimming pool, so we had...

I travelled here to spend my birthday weekend. My sister had booked me a luxury apartment but it didn’t have a sea view. Lily was so sweet she specially gave me one with the sea view because it was my birthday.The views were breathtakingly beautiful and my stay was wonderful. Thank you for hosting me Lily!

God valuta for pengene Meget hyggeligt og rart sted at være. To gode pools, store lejligheder med plads til hele familien. Udmærket lille restaurant og meget hjælpsomt og serviceminded personale. God valuta for pengene.

Excellent apartments, equipped with everything you need. Beautiful view of the sea from the rooms. Accessibility is difficult for those who do not have a car, since the complex is located on a mountain. There is a restaurant in the complex with decent pasta and pizza, at very reasonable prices.

+ Breakfast is changing a bit every day and is quiet good. + Nice Bar with view on the 5th floor + Staff is childfriendly + Rooms are nice + SPA is good. - Not or very weak Wlan connection on 2 floor. - right to the Breakfast Area/Restaurant is attached a small room with a glass Door. During Breakfast time there are normally 1 or two people who are smoking inside this small room. They dont close the...

The room was beautiful and clean. The staff were friendly and helpful to organize a transport for us. The driver they organized was super friendly to show us around and willing to wait for us to take us back to the hotel. We had an amazing time.

Beautiful hotel near Bar Lovely hotel….the staff were v friendly and couldn’t be more helpful. Our room was fabulous….bed was so comfortable. Lots of food options and the roof top bar and restaurant was spectacular especially at sunset.

Grait spa ,and exceclentmassages

We had an unforgettable vacation at Kalamper Hotel & Spa, and honestly, we can't wait to return! The hotel is right on the seafront, offering stunning views. It was especially nice to step out onto the terrace in the morning and listen to the sound of the waves. A special mention goes to the senior manager, Zeynep — she was absolutely wonderful! Zeynep speaks several languages, which made communication...

Amazing hotel and service, the staff is so kind and friendly and you have the most amazing views of the Adriatic Sea.

Everything was just perfect. The staff is very professional and polite, the room is well equipped and the hotel is centrally located. The breakfast buffet is varied and delicious. Highly recommended

Couldn't be a better location, right inside the walls of old town. Room was huge, and the bathroom super modern. We felt very welcome, thanks to Jelena at the reception (I may be spelling her name incorrectly). She even arranged parking for us. Breakfast was plentiful and it was delicious. Can't recommend it enough!

The hotel is located inside the old town. It's very easy to find if you enter from the main gate, but it's a bit more complicated if you enter from other gates. The hotel is a converted old building and is close to other buildings. The interior is dimly lit, the breakfast is simple, and the front desk staff are basically unresponsive.

Really enjoyed my stay, the hotel is in a great location, just inside the walls. The service was great and I loved the sauna and hammam. Lots of great restaurants and bars very close by

You should stay there The hotel was very nice. The room was quite nice but there was no outlet in the bathroom and very few overall. The breakfast was the usual - meats, cheese, cereals, cakes, eggs, potatoes. However the eggs and potatoes were not kept warm enough.

The hotel was very nice our room was spacious and very clean. But there are no outlets in the bathroom and not enough in the room as a whole. Jelena and Maria at the front desk are great and very helpful with arranging for trips and discussing restaurants, Breakfasts were the usual - meats, cheese, cereals, cakes, eggs, potatoes, but the eggs and potatoes weren't kept warm enough. The location is...

We are delighted with the stay, the atmosphere and the kindness of the host. They also have a wonderful museum dedicated to pirates which they showed us with an accompanying story. The food was excellent. We highly recommend. We will be back for sure. Greetings from the Bojanić family!

A very beautiful place. Living in the old town is a special pleasure. The staff is friendly, and all questions are answered promptly. The room is comfortable and has everything you need. There's a small pool and sun loungers on the grounds. The beach is a 15-minute walk down. The only thing to keep in mind, but it's not the hotel's fault, is that the hotel is superb. 👍 Every evening there's a disco...

Very good people, very good food, very good location. Love host Gano old lovely man ❤️

Beautiful property within Ulcinj Old Town. The views from the pool and the restaurant are amazing. I ate at the restaurant every night - good affordable food, friendly staff and a number of vegetarian options. My room was cool and spacious. The hotel is spread out across a few buildings so it has a bit of a village feel to it. There’s a 10min walk down to the beach, probably 15min walk home because...

Palate was the jewel in our time in Montenegro. Our hotel room with its own terrace provided a restful space to relax and enjoy the view of the Small Beach without crowds pn the beach.

Very good hotel,nice food and very very nice recepction girl.

The hotel overall is good, but, we asked if the spa was open they said yes but only the indoor swimming pool was open, sauna was not functional and hot tub was filled with cold water also not functional.

Jeff and his wife was very nice, accommodating, and professional. Rooms were nice and clean, breakfast was great, staff extremely friendly. We stayed there 3 weeks and we’re made to feel like we were apart of the family.

Really nice place to stay and really cozy :)

Was very kind and welcoming. We suggest them to everybody without hesitation.

Amazing place, super clean and modern rooms, quality food. Owner knows a few languages and is willing to help anytime. There is a free bus to the less crowded beach.

Very nice place. Everything is clean, the staff is nice and the food is good. The pools are very nice too!

There’s a reason why this boutique hotel is so exceptionally rated. I’d personally give it a 9.9/10 (Booking) 4.9/5 (Google) only because everything in this world has room for improvement, though I honestly can’t find a single fault here. Family-run businesses are often the very best, and this hotel is a perfect example. From the amazing staff and spotless rooms to the exceptional service, delicious...

Very friendly service.  We had an extremely tiny room. We could barely walk around. But it was clean and  quiet.  Breakfast was very nice.

I cannot express how much the service at Tate hotel is incredible. The staff made us feel so welcome and took care of us extremely well. The breakfast was amazing, 3 courses!! The room is spacious with a balcony and the pool, spa and gym have everything one would need. We loved it so much we wanted to extend by one night but there was no availability, which is a good sign! Thank you Tate and Igor for...

You absolutely must stay here. The location is perfect to be able to access the waterfront. The owner is incredibly generous and welcoming. Igor was so thoughtful and helpful getting us checked in and made a restaurant recommendation. All of his staff provided excellent service. The beds are the most comfortable we experienced all over the Balkans. Be prepared for an exceptional breakfast the next...

We spent a week here with my partner, and the experience exceeded all our expectations. At first, we were only looking for a standard 4-star hotel with breakfast and a sea view – but we received so much more: ✅ Room: always spotless, comfortable, and spacious. ✅ Breakfast: incredibly generous portions with homemade flavors – every day we were asked if we would like something extra or customized. ...

Perfect Hotel. At arrival we were greeted by a super friendly host. The check-in was very quick. The room was beautiful with a nice bathroom and small balcony with a view on Budva. The amenity including a pool, jacuzzi and a gym were great. All day-snacks were also provided. Breakfast amazing. We would have stayed one more day but sadly everything was completely booked out. The guy at the reception...

The hotel is located in the renowned Domitra National Park, a UNESCO World Heritage Site. It's very close to Black Lake and the Tara River Bridge. It's definitely worth a visit.

Very good, very close to Black Lake and very convenient

I had a fantastic stay! The staff were friendly, the room was spotless and comfortable, and the location was perfect. The on-site restaurant was excellent, and the overall experience felt luxurious. highly recommended, and I’d definitely stay again!

The hotel is located in the small town of Zablik next to the Tomizar National Forest Park. The view is outside the window, and the room is small and cozy. I especially recommend the hotel for dinner. The beef is very good. We ordered another serving after eating it.

The location is good, not far from the entrance of the national park. The hotel restaurant is a famous local celebrity. You need to make a reservation in advance to get a seat for dinner. The taste is good.

The hotel is very close to the lake, and it takes about 20 minutes to walk to the entrance. The hotel has welcome juice and wine, which is very considerate. The facilities are better, but the overall experience is good.