Poor service and customer experience; Check-in was uncomfortable due to an accusatory tone from front desk staff regarding the number of guests in the room, which felt unwelcoming and unnecessary
The breakfast promotion was poorly communicated, signage suggests an automatic early-bird discount, but a voucher must be requested at check-in, which was not clearly explained
When I picked up my stored bags, it was raining outside, yet the front desk staff still helped carry my luggage downstairs and loaded it into the car
I really liked the hotel, very clean, the sauna and pool were especially pleased, great location, next to my favorite Albert Cyup market, on my next visit to Amsterdam I will be happy to stay in Pestana
Their efficiency, thoughtfulness, and dedication truly went above and beyond
Pestana amsterdam riverside is a great and convenient place to stay at
I had a wonderful stay thanks to the hotel’s exceptionally attentive service. The front desk responded incredibly quickly, delivering luggage and a toothbrush in no time
The room was amazing! So clean, well laid out, beautiful decor, comfy big bed, good lighting, great storage, comfy chairs (2 of them, thank you), beautiful bathroom with all you needed and a good size
Very good prices for the stay, tremendously big room for four people. The bathroom was extremely huge, I had hotelrooms in the past which were half of the bathroom. Staff is very friendly and engaging
Excellent accommodation and facilities, a very comfy room! Lovely breakfast with so much choice and staff were so pleasant. The hotel is only a 10 minute car journey into the centre of Zwolle
The price-performance ratio is very high, and finally, a hotel with free parking! The hotel environment is very nice, and the rooms are very spacious
The rooms were of exceptional size and quality for European standards! Very friendly and accommodating staff at this facility.
The only downside is that there might not be much nearby, but it's a great place for a vocational school student to rest
Definitely get the pass for train and buses (Not the hop on hop off) Amsterdam central is 4 stops from the airport and once you get there the sights are spectacular
Easy checkin,excellent services,big and beautiful room nd cleanliness awesome, reception staff very friendly 😀
The hotel exceeded my expectations. The room was just perfect for us. Proximity and free shuttle to and from the airport every 30 mins was what we needed. Got my moneys worth
Clean and hygienic, close to the airport, and the shuttle bus is convenient.
The location is excellent with a shuttle bus every 30 minutes to the airport. Just the bathroom has a little mould. And remember to bring your own slippers, as there are nothing to provide.
However, there are no convenience stores nearby, so if you need a late-night snack, you'll have to buy it in the city beforehand
The breakfast was good with lots of choices. And it’s nice that there is a swimming pool. Tram 1 stops directly at the hotel, so it’s easy to go to the city center or to Scheveningen
com, where at the very bottom it says there is a charge for sauna but NOT massages or other services? very weird and confusing; the hotels own website, which says the sauna and pool are free and the only charge is for the "spa package"'; or even the check-in link shared via email and whatsapp which doesn't metnion there is a fee involved)
Once again, literally never in our time traveling and staying in nice places with spa have we come across having to pay for the sauna and pool offered at the hotel as guests - this is the first time we have come across this, and this is the main reason for our serious downgrade in review
Other reasons include the paid parking being quite expensive, the fee for the dog as well. not to mention the fee for the spa and the pool which is inconsistently marked across sites
Regarding the sauna/pool fee - this was quite the shock and is not consistently marked across sites (booking
Very professional! The location is not in the city centre but just in front of the tram stop so it is very convenient and not disturbing at all as it is close from both the centre and the sea
kids with floaties and balls came to the spa area. It's a spa, people want to relax and read a book and not hear kids scream and play in the pool. This area should be an adults only
It looks a bit old from the outside BUT the inside is really modern. Rituals products in the shower/bathroom. Great coffee machine! We enjoyed the sauna and the swimming pool
Service requests are made through their app/website, through which I asked twice (in different places in the app) if they might have another room available that wasn’t adjoined and/or wasn’t facing the front of the hotel
Not even a message saying that they didn’t have a different room (which I wouldn’t have believed to be quite honest, it’s the low season (I live 900 meter from this hotel) so I know it’s still very much low season
Good hotel, right in the city center, with a parking garage less than 5 minutes away. For a deluxe room, which we had, I expected more space, more storage, and definitely a mini-fridge (a major drawback)
Now the bad: We’re currently (2 months later) staying here again and now we have a room that is very noisy. A lot of cold is coming from the balcony door/window, so maybe something is wrong there
Various mood lamps in the room. A separate toilet and toilet in the bathroom. The bamboo door frames are nice, so there is no plastic
Spacious areas and large modern rooms. I would have preferred it to be closer to the city centre but then it is close to the motorway if you have a car.
I loved the breakfast. Excellent quality and variety
The staff is very friendly, and everything is explained beautifully. They regularly ask how you are and if everything is to your liking. We had a suite, a beautiful, spacious room with a nice, large sofa
Other hotels are making it as easy and as quick as possible for people to check in - here you have to sign in on a tablet and you are asked for far too much information, including address and DOB
Super nice staff. Helps and supports even strangers and short visitors - thanks Linda!
Ambiente looks fantastic
Only thing is that the air conditioning did not work like it is supposed to and while taking a shower, the water gets very hot ever 2/3minutes. Other than that no complaints
She took such great care of us and made our stay that much better! Only recommendation would be to have towels available at the pool (there often weren’t any) and also at the beach entrance
The staff at the resort were exceptional. Especially on the beach, our server Maelyn was so amazing and helpful. Every time we came she greeted us with such lovely warmth and attention
The rooms was kept so clean, the staff is so friendly and the location is so convenient. Just book it !
We had a lovely stay at this resort. Extremely clean and super friendly staff. Maelyn, who was the server at the beach, was exceptional. She had the most incredible demeanor
This was our first time to St Martin and it was spectacular. Everyone was friendly and the staff was very accommodating with our requests. We are looking forward to going back already!
Villa very well equipped, clean and comfortable. Great views over the bay. Convenience stores in walking distance, together with bars and restaurants.
Very nice room, clean, friendly and professional staff. Also had a bath 👍🏻
Friendly and courteous front staff, big rooms and comfortabele beds
This is the first time for us to stay here. The hotel room and the bathroom is quite large. The location is perfect, silent and safe. We really love this hotel.
The staff were very welcoming, the room was clean, it was my second stay at this property. I was just missing bath robes and slippers. Overall it was a nice stay.
Communication was also ineffective—even after we showed the staff our bath bag to explain our request, they misunderstood and still only sent over slippers and bathrobes
The multiple room changes and poor service completely ruined my stay, and this experience is totally unworthy of the Hilton brand
Amsterdam, Delflandlaan 15, 1062 EA Amsterdam, Niderlandy 🧭 Map
Pool: Pool
Great hotel, good rooms, nice design, decent Breakfast. Tram stop only a few steps from the entrance, 10-20 minutes and you are in the centre of Amsterdam. Station is about 20-25 min by tram.
Very Clean, beautiful, and peaceful. Everything was just right we really enjoyed our stay.
I booked this hotel because of the great location and because it has a gym and wanted to workout durnig my stay, but there were almost no dumbbells and nothing really in general at the gym
The room was spacious and clean and staff was friendly. The only bad thing was the gym
The buffet was delicious, so I highly recommend this hotel!
Good location n very near to public transport, supermarket & eateries. Self check in kiosk is perfect. love the big n
spacious room n most of all the capsule type coffee machine in the room
Nice hotel with friendly staff. Recent facilities, nice big swimming pool and tasty kitchen
Had the best 3 nights here with my partner. From arrival the service was amazing. Concierge desk, especially Claire, made our visit very pleasant. She helped us book restaurants and told us key information about the area
Breakfast was superb, with plenty of options for both adults and kids. Overall, the Conservatorium Hotel is an outstanding choice for families looking for a refined yet warm and child-friendly luxury stay in Amsterdam
Facilities were excellent, and the calm atmosphere of the hotel provided a perfect retreat for parents while still being engaging and comfortable for children
This hotel boasts a great location, beautiful surroundings, excellent facilities, and absolutely top-notch service! The only slight drawback is that my child can only swim in the mornings, but the hotel receptionist kindly accommodated this! Every staff member knows your last name and needs, and is always ready to offer timely assistance and feedback
Our family stayed at the Conservatorium Hotel with our children, and it was truly a wonderful experience from start to finish. The hotel strikes a rare balance between luxury, comfort, and genuine family friendliness
The spa part is quite small but you have everything you need : cold and hot sauna / hammam / swimming-pool, even a nice gym (if only I knew !)
Regarding the food (I tested only breakfast), everything was delightful, from sweet to salty, with a lot of variety in all types of meals proposed
Some driving distance from Middelburg center but great breakfast and amazing facilities!
Good gym, pool, Sauna, steam bath etc.
Would for sure stay here again in the future!
The hotel and its amenities were excellent, and I will certainly return. The rooms—and the hotel overall—were exceptionally clean, so compliments to the housekeeping team
For example, there was only one salad available—the Caesar salad. Other branches of this hotel offer additional choices, such as a steak salad, which was outstanding
All the staff were polite and welcoming across the reception, restaurant, and other facilities. My only suggestion is to expand the restaurant’s food options
Additionally, the fries served with the steak were seasoned with paprika; offering a simple version with just fries and salt would be appreciated
the room and everything is perfect. the location was okay there’s a big mall downstairs and i feel like the area is safe. but if you are travelling in amsterdam its not very near the city centre
Bedding is extremely comfortable to my like. If there’s one thing that I can suggest is, it would be appreciated if the TV is able to support chromecast/Apple TV for streaming contents from your own devices
It was great hotel! The staff was very nice 😊 thx them for the welcome gift, my wife was very happy! But one problem, that is breakfast is always same 😢
It’s really nice that there is a small kitchen in the room. There’s a supermarket locating at the shopping mall nearby. You can easily prepare dishes at the room. The staff is very helpful and nice
Hotel is good, but hygiene is not up to the hotel level!
Pros:
- nice aminities
- good location
- inside a mall for shopping
- surrounded by restaurants
- nice staff and welcoming
Cons:
- water tab and some spots wasn't cleaned well
- room was separated by a removable partition, so whatever my neighbour is doing I hear it, so no privacy, and no relaxation
- a spot on the blanket was smelling like...
The breakfast was included in the booking which is really nice! The staff in the reception and restaurant were also hospitable. You can also prepare your meals in the kitchen.
Sauna and the pool was great.
We did not like that there was no third bed in the room although we booked it for three people.
Our restaurant experience was not so great, although the food was nice. Swimming pool was definitely too small for a hotel with 13 floors, it is for not more than 2-3 people
Great location for ice rink
Lovely hotel although some communal areas a little tired. Very comfortable rooms, clean and great housekeeping service. Quality of food in restaurant and room service excellent
Shame coffee bar not open as lacked choice for light lunch. Very convenient for event at Ice rink. Difficultly on departure as very poor taxi service and can’t access town easily via public transport
A great hotel with really nice rooms. And the breakfast was amazing. With the windows closed you can't hear the highway outside. One of the best hotels I have visited
Awesome hotel, great staff, clean and comfortable room. Good location and nice views from 8th floor. I definitely recommend Van der Valk Hotel. ☺️
It was very well furnished had generous stowage and space for luggage, that meant it was neat and uncluttered with everything squared away. The beds were very comfortable. We never heard a thing and slept very well
This gave us a large room overlooking the courtyard with an excellent bathroom with separate bath and walk in shower. There was a separate loo off the entrance corridor
Holy Roman Emperor Charles V, King Henry VIII of England and King Francis I of France all met here in 1546 (when it was a monastery not an hotel). It is situated in secluded, well-maintained gardens
There are two restaurants, a bar and a very well appointed spa. The staff were charming and helpful and all spoke good English - which is pretty much normal in the Netherlands anyway
We ate in the Brasserie and the food was first class. As it is well-placed in the town centre, other dining options were available only minutes away
Balcony view was lovely. Room very comfortable. Staff wonderful. The manager of housekeeping very kind to bring me more creamers.
Friendly staff, located near public transportation and mall in the area
The stay was amazing 😍😍😍
Really appreciated
It was a nice experience, with easy connection from the train station.
The room is just neat and well organised.
The hotel room and breakfast were decent, but the service was just okay.
Beautiful hotel to enjoy peaceful stay
Rain shower is nice and hot and powerful however, my friend had an issue with flooding the bathroom due to blocked drains he had to get maintenance who did come and fix the issue
Location was great, staff were accommodating unfortunately the blinds were not working when trying to close it but doesn’t take away from the excellent experience we had.
It’s a great hotel, friendly staff, comfortable. But unfortunately I slept quite bad because of noise in the corridor.
Great location, cozy room with comfortable bed.
Nice hotel near the port
Cosy and quiet
Big big issue is that you can’t reach this hotel by car. There is no proper drop-off zone near the entrance
The room design is quite stylish, and the tech system is advanced. It even comes with a workspace.
The hotel structure is beautiful, the restaurant and bar are cosy. There is akso a small swummingpool and saunas
The rooms are a major highlight; they are spacious, modern, and impeccably clean, providing a wonderful and comfortable place to relax. And you absolutely cannot miss the breakfast! It's worth every cent
The selection is huge, and everything is fresh and delicious. It's the perfect start to the day. The convenience of free parking is another huge plus, making the entire experience completely stress-free
The hotel's location is absolutely perfect—easy to get to and conveniently close to everything you might need. The value for money is simply unbeatable
A Five-Star Stay in Every Way!
I just returned from a fantastic stay at the Van der Valk Hotel Enschede, and I can't recommend it highly enough
For what you get, from the beautiful facilities to the excellent service, the price is more than fair
A very, very good hotel
The service, food, everything was great, so I have great memories of Amsterdam
The location is also main, so it's close to everywhere!!
I highly recommend it
We stayed at De L’Europe for a full week and overall had a very positive experience. The location is excellent, the hotel itself is beautiful, and the atmosphere feels refined and classic
The location is good and the waiters are courteous. But the room is a bit small and two luggages can't be accommodated. The place to put towels in the toilet is not convenient
We stayed in a junior suite which was which was impeccable and enormous by European standards. The location is a 10 as it is very central to everything in Amsterdam
Hotel is clean , service staffs is so polite n friendly , concierge is so helpful with all the Resturant booking , location is great , opposite is all the shopping street located
Less than a 15 minute pleasant stroll to museums, shops, the Heineken factory, Ann Frank House and more. We looked forward to breakfast evrey morning which overlooked the canal
Nice rooms. Attractive hotel. Good food. There is hardly anything to complain about in terms of cleanliness, but there are a few minor things. The hotel is right on the highway. Otherwise there isn't much in the area.
excellent breakfast I'm coming back as I need to collect two desktop computers and a motherboard from the trust international office next door
Had dinner there in the first night. The service and food is awesome! Room is clean and bed is comfortable.
Love this hotel and restaurant. Located close to the motorway with ample parking, the food is fantastic.
Nice rooms, big restaurant with good dishes.
Good views. Very helpful staff.
Great value for money, good breakfast, large room, comfortable bedding
such a lovely and inspiring hotel!
i stayed here for a couple of night on a transit from toronto and i loved their rooms. i love writing so it was beautiful to me. if you are a writer, you are in for a treat
Very nice hotel with breakfast overcoming the standard continental ones, very close to the city center and nice restaurants around the hote
A gorgeous hotel at the perfect location. They made everything easy! Very comfortable. Would definitely stay again.
A clean and spacious room for a couple with two big luggage. A quiet hotel away from the busy main roads. The hotel is conveniently located near Amsterdam centraal. Tram/bus stop is just outside
Make it very convenient to move around and explore Amsterdam. The hotel staff are friendly and offer their help to the best of their ability
Couples weekend. Hotel ideally located. Good value for money. Breakfast at €28, copious and excellent. I recommend