Hotels in Krakow

Lovely little weekend trip for me and my girlfriend. We enjoyed so much! We wished we stayed closer to the old town but taxi is cheap here in Polen so it didn’t affect us much. We are overall amazed with the stay! 10/10 The pool is more for kids, very small changing area. But the staff was amazing with the effort to make our stay feel complete. I would suggest this hotel.

I had a great time staying here.

Pros: Big room, some sort of pool to swim around (if you have space), pretty clean and comfortable overall. You do get dental and shaving kits, although it's ironic that the shaving blade handle is made of recycled materials, but if you only want to change the blade you can't (there's no such thing). You can get a new shaving kit. Bit of a waste... Cons: Maybe we had a bit of an unlucky experience...

We had a wonderful 2 nights stay at this hotel. The room was very clean, the beds were super comfortable, and the clean bathroom was definitely a plus. Breakfast offerings were the same each day, but the wide variety made up for it, allowing us to enjoy something different on both mornings.

We stayed one night at the hotel and had a very pleasant experience. The staff was extremely kind and helpful. Even though we arrived quite early, they managed to prepare a room for us, which we really appreciated. The staff at the reception was very friendly and knowledgeable, and they took the time to explain where we should go and what was worth seeing in the area. The breakfast was varied and...

Had a wonderful 2N stay in tis hotel. Excellent service from front desk to cafe staff really made my stay incredible n unforgettable. Comfy beds n clean bathroom definitely plus factor. Still have vivid memory of Wieliczka Salt Mine which captivates n mesmerizes me... Definitely deserved to be UNESCO World Heritage site.. Chambers and chapels are awesome.

The location was convenient, with a tram stop nearby making it easy to get around the city. The room was clean and the staff were friendly and helpful throughout our stay. Unfortunately, our room had a strong sewerage smell which was quite unpleasant, and the shower head didn’t work properly and sprayed water everywhere. Despite those issues, the service from the staff was good.

Yeah, so. this is a pretty fantastic hotel in terms of having amazing rooms and the location is quite nice because you're next to all these parks and it's about a 33 minute walk to Old Town, which is actually perfect because you can get a lot of exercise but I would say it's not in Old Town itself if you prefer to be right in the middle. and that could be an upside or downside depending on what you...

Everything here is perfect, the hotel is extremely quiet.

Nice hotel with modern design but unlucky the room was too warm for us and AC seems not working. Asked the front desk to check, but no one came and they asked us to wait since they will adjust it from the system but nothing’s changed.

The hotel is beautiful and clean, and the location is directly opposite Taksim Square.

Amazing service lovely leisure facilities champion stay

The hotel is centrally located about 5 mins walk from the main square. The staff are really hospitable and made a special effort for my partners birthday. We had a premium room number 119. Room was spacious and the beds were comfortable. Room had great amenities, nespresso machine and kettle, toilettries in pump bottles. Lots of bars, cafes and restaurants within a couple of mins walk. Really well...

Great location right in the heart of all the restaurants and bars as well as most popular attractions!

Clean room, very helpful staff, highly recommended

Everything is great. Clean, rooms are very nice. Service is very nice and helpful. I recommend it with a clear conscience :)

Great!!! I like it very much, the location is super convenient! Highly recommended!

My friend struggled to get service (blankets, food etc) after it being promised. Bed wasn't that comfy and AC seemed to not work on the second night. Was okay and seems to be fairly cheap, but it's a bit below expectation. Reasonable but not great, except the location is quite good.

We were satisfied with all services.

Literally one of the best hotels I have stayed in. Have us early check in and complementary drinks when we arrived after our flight. Breakfast was amazing. Cooked to order omelettes and the hotel is just gorgeous. Spa is also a really nice little touch to warm you up after the snow

Very nice hotel and excellent service !! Two higher level than Istanbul Sheraton hotel

Nice hotel in central , nice food either , great customer support

It's about a 20-minute drive from the airport, right next to the National Museum. Walking up to the castle offers panoramic views of Krakow, and the Old Town is a 7-minute walk away. Perhaps due to autumn break, around 7 pm, there were many young people dancing, creating a fantastic atmosphere, much like Chinese grandmothers doing square dancing, but to popular, upbeat songs. Tourists are very welcome...

Very nice with river views. Breakfast was astonishing . Bed very comfortable. Reception is helping and fruendly

Very nice hotel Looks brand new Have nice spa Good breakfast Very good hotel

Great tyical Hilton hotel, service, food, room and amenities as you would expect from a Hilton excepitional. Location not ideal as you need a taxi to venture as a tourist into Krakow, the aproach road is in very poor condition. However transport is very affordable in Krakow so just order a Uber.

The hotel is great, not in the center but good location, I definitely come back to this hotel

I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are...

super and amazing service . the staff is helpfull, swimming pool was amazing and jakuzi. Room super clean

Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.

Clean room. Quiet and green environment. Able to take nice walks outside the hotel as there's a park nearby

service was ok. just hotel isn't as nice as the pictures, but overall good

The facilities are quite dated and showing many signs of usage. The staffs are friendly.

The hotel was pretty good. Had all the amenities that we needed. They had a water refill station which was better than bottles of water. The service staff was friendly. There was a gym and sauna that you could also use. Super value for money. Only con was that it was a little far from the toursity spots, which was okay for us since we explored the city for the whole day. would recommend

5min taxi away from city centre, comfortable room and friendly staff, will definitely stay again 😊

Exceeded my expectations! Super convenient location, right next to a tram stop. The hotel environment is also very good and quiet. Housekeeping daily. There's a kettle and tea bags in the room, which is great for anyone who likes hot water or making tea. I'll definitely choose this hotel again for my next business trip.

The hotel needs renovation already It was our favorite hotel for last 3 years Rooms already must be renovated Breakfast is still excellent

Very nice and helpful service, perfect location for walks along the Vistula River

The room was spacious, and the location was very convenient; it was a 10-15 minute walk to the square. Schindler's factory was also a short walk across the river. The hotel breakfast was acceptable; European breakfasts are pretty much the same, I suppose. The room's soundproofing was slightly poor, probably due to the building's design and materials.

A lovely, clean hotel with very friendly staff. Breakfast left almost nothing to be desired. The hotel is very centrally located for visiting the sights. Highly recommended.

One of the best hotels. The staff are super nice, the design and facilities are amazing. 30 mins walk from the hotel into the main town. Beds are very comfortable. Also if you want to buy gifts/souvenirs they got a good selection at the hotel and the prices are even cheaper then most places in town.

Hotel Galaxy in Kraków is truly exceptional! The rooms are of the highest standard, and the staff is absolutely top of the top – so professional and welcoming. I loved all the thoughtful details: a welcome gift of wine, cozy bathrobes, and everything beautifully prepared to perfection. The view from the room was simply stunning. Coming from the U.S., I was genuinely impressed – it felt like a “wow...

Excellent services, exceptional breakfast

Really good hotel very well located to everything in krakow pool area ans sauna were excellent staff were brilliant would use this hotel again

I've stayed here several times; overall it's good, but bottled water used to be provided, but it's no longer. The breakfast is good and plentiful.

My feelings are a bit mixed. Delicious breakfasts and a very pleasant pool area with a beautiful view. Well located, clean, and friendly staff. However, the atmosphere is more like a hostel than a 4-star hotel. Very uncomfortable and small beds (at least the single ones).

Very nice, very friendly, nice view and convenient to every spots

Hotel has excellent location, near the river, train station, tram stations. We enjoyed walking in the morning near the river, then accros the bridges to the Kazimirec or the mearest tram station to old town. Breakfast is very tasty and rich, we loved it, lunch was very good also. French fries is very special and simply great, my son loved it. Staff is very kind and helpful. Rooms are clean, we got...

This was just a stopover for 1 night, our flight arrived just after 11am arrived at the hotel just after 12pm but were told we couldn't check in until 4pm but could leave our bags there and were given directions to the town square by bus, the hotel foyer looked very clean, staff were friendly, we went and walked to the square which was 4.6km exactly from the hotel, the city is full of culture will...

Excellent, with a rich breakfast.

Though it is a little bit far from CBD, it provides free parking.

Excelent hotel, highly recommend.

Lovely Hotel.Would Definitely Go Back.Food Fabulous,Staff Very Friendly,Rooms Were Very Nice.Very Central To Krakow.

Clean and beautiful environment

Very comfortable stay. The front desk was efficient and handled all my questions quickly. The location is great, with various trams and buses within a 5-15 minute walk. There’s a food court and a Carrefour nearby as well. Overall, a very pleasant stay!

Really brilliant stay, staff always happy to help and always happy. The facility was amazing, with a really good spar and pool, to the food places on site. The rooms were spacious, clean and tidy. Just was a really good stay. Defo going back.

I had a wonderful stay! The staff were exceptionally friendly, helpful, and professional. The rooms are very clean and beautifully designed, with very comfortable beds. Housekeeping does a great job every day and provides complimentary drinks such as coffee, tea, and water. The spa area is excellent! It includes a bio sauna, infrared sauna, Finnish sauna, steam room / roman style sauna), a salt room...

I stayed at this 4-star hotel with a spa and swimming pool, but the experience was disappointing. There was no drying rack or any option to dry clothes in the room — only a paid laundry service. The hair dryer is not suitable for swimsuits or clothes after the pool. The pool water was quite cold, and several lanes were constantly reserved for training, so guests had limited space. The room itself...

Excellent hotel, neat, modern design. Rich choice for breakfast, adapted to families with children. Friendly staff, but I have to especially praise Dominika, who delighted us with her kindness and helpfulness. Great price for what you get!

Our experience was made extra special thanks to our amazing waitress Patrycja K. She went above and beyond. She’s very attentive, kind, and truly cared about making our experience memorable. From thoughtful recommendations to anticipating our needs, her service was exceptional. It’s rare to meet someone so passionate and professional. Thank you for making us feel so valued! Also a big thank you to...

Reasonable price, super convenient location. Came here for a course that was held in the hotel and it was so convenient that I just need to go down to lobby level for the course and return to my room within 5 min to rest. Can’t imagine staying in a different hotel and having to commute in the freezing weather for the already intense course. Getting to and from the airport is literally just across the...

Great hotel right next to the airport.

Excellent location less than 5 minutes walk to the airport. Ideal for those with early flights to catch. Also accessible to city via the local train. Hotel offers a super comfortable sleep.

Great location next to train and airport. Good for early flights. Comfortable beds and modern feel.

Great place if your flight is early and you want to sleep more.

Literally across from the terminal.

This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades. From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during...

The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised. The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but...

EVERYTHING WAS INR NUCR HOTEL GOOD LOCTAION VERY GOODFDFF DFDS

Very nice hotel with good value for money. The meals are very good. The indoor playground and the swimming pool are a plus. I recommend this hotel for a short stay.

We didn't have high expectations, but 4 stars should mean something. It started off nice, the service friendly. Then it started to fall apart. First the room was cold, so we turned on the air conditioning to heat (because there are no radiators in the rooms), after an hour the temperature didn't change, only the fan was running loudly and you could smell the dry air. In the meantime we asked at the...

Stay ok. It's a pity that there is a bathtub in the bathroom - I don't know if it's only in our room or in all of them. The room is large, the bathroom too. The price of the room includes access to the swimming pool and sauna

The hotel is located in a walking distance to the old town. The room is nice and clean but simple.

Bardzo dobry hotel, pyszne śniadania

Very nice and clean room with a little terrace. Great hotel gym.

Great location, very clean and great service. Would recommend

A beautiful and clean place, its location is excellent and close to everything. I enjoyed my stay there, but the only drawback is that the room was small.

Booked for a friend. Last time I went to Poland, I stayed here. I recommended it to my friend. The breakfast was very rich. It is worth recommending.

The room is quite nice with the staff really friendly to help you. Close to the bus station which you could take and arrive to city center for 15 mins

Very nice hotel, great staff, free parking

An excellent stay from start to finish. The hotel was clean and well maintained, and our room was excellent. The staff were absolutely fantastic — friendly, welcoming and always happy to help. Breakfast was lovely and a great start to the day. The shop was a brilliant added extra and had everything you could possibly need if you’d forgotten something. We had no issues at all and would highly recommend...

Excellent hotel. Have used several times for work. Is 20 mins walk along the river and over the bridge to old Krakow centre. Very good breakfast. Recommend getting a room on the front side as it overlooks the river and big wheel - really nice view especially at night.

First time here with my son at property. Both Diamond Honors membership. Each received upgrade to suite which we were very grateful. Good brekkie and friendly welcoming reception staff. Great location. Good value.

clean quiet rooms good service. usually a great location but the bridge being closed nearby made trams and buses less convenient (not the hotel's fault!). staff really helpful and breakfast good. really appreciated the laundry rooms too! thank you team.

The hotel would be five stars if not of the beds being so bad The location of the hotel is amazing if you have a car and you dont mind being out of the area for the benefit of having a water park and shopping mall next door and it’s very near to the airport Good service and good prices And Free parking

Good location, nice breakfast, cosy room

We loved our stay at Hotel Swing. The staff are exceptionally helpful and the facilities excellent. This is a perfect break for young families, mainly for the proximity to the water park.

Great hotel with amazing food and drinks! Everything was fresh, tasty, and well-prepared. Good atmosphere. We enjoyed the trip with our group of children – the staff were very friendly and accommodating. Highly recommend!

Good hotel. Pretty comfy beds, friendly staff, ok. choice if it comes to a breakfast menu. Coffee not the greatest - the one from the machine is watered down, and the one order a la carte not much better. They need to work on that (4 star service rating for mediocre coffee). Luckily in a walking distance there are few coffee shops with really good, freshly brewed coffee. Also, close by restaurants...

The hotel is beautiful! Polite and kind staff. Comfortable clean room! Very tasty breakfasts and a large and varied selection of food. There is a spa - and this is a nice bonus, where you can relax after a walk around the city. There is a shopping center and a transport stop nearby - it is very convenient. I definitely recommend this hotel!And thank you for the hospitality!

Very good affordable hotel, also good variety in breakfast. Nothing bad to say. I really enjoyed it. We did the check in at almost 1:30pm and it was really easy.

Amazing hotel, excellent location, very attentive staff, super clean, spacious pools. I truly recommend it.

Is good hotel for 2 days max.. Swimming pool are small + sauna is fine .. Rooms are ok but old TV 📺 and only in polish . I don't want to show pictures, but the sofa was very worn and burnt. It needs to be replaced or at least repaired. This is a 4-star hotel; at least respect those stars. Also the card dont works in the next day so you need to visit the reception for fix it .. it happened twice before...

This is a 4 star hotel but in reality like 3 stars max. We ordered a room with king bed but it was two beds put together which were splitting apart. Breakfast there is ok. The pool is small but it was warm (28 degrees) someone here in reviews mentioned it was freezing cold so fortunately this was not the case. Other negatives are that the rooms are definitely not soundproof, you can hear and really...

Since we were traveling as a family, we needed a triple room, and this hotel happened to have one. An Uber from the airport cost about 62 PLN, and from the hotel to the Old Town, it was around 27 PLN. There's a bus stop called Mehoffera a 6-minute walk from the hotel, where you can take bus 130 directly to Galeria Krakowska Shopping Mall, the main station, and the Old Town, taking about 20 minutes...

Anything from £18 -£20 for a taxi from hotel to main square, so if thats where your heading most days of your trip this hotel isn't close. Staff very helpful. Rooms pretty good beds and linen, first room Air-conditioner wasn't working on the heating side of it and room was a tad cold. Second room was fine until we realised the shower head holder was broken, so showering was a bit of a pain. 4th floor...

Really lovely hotel in a great location. The rooms were spacious, well appointed and spotlessly clean. Lovely modern bathroom and the shower had excellent pressure. Breakfast is vast with a huge array of food. A great find and Kazimierz is a wonderful district to stay in with loads of lovely bars and restaurants while still only being 10 mins from the main old town square

The most perfect stay at Golden Tulip. Staff were so friendly and welcoming, the hotel was immaculate and in the best location. Kettle, tea, coffee in the room as well as a safe room keep passports secure. Breakfast was incredible, such a good selection of food - all presented beautifully. Couldn’t fault this hotel at all and will definitely be recommending it to friends and family.

We thought this was a perfect hotel for us. It was a pleasant walk into the old town, with many shops and restaurants/cafés on the way. The hotel staff were all very welcoming and extremely helpful. Our room was large, clean and comfortable. Breakfast was excellent, lots of choice and a variety of hot and cold food. We asked for an early breakfast one day as we had a very early tour pickup and we...

Nice hotel in a good location. Main square being only a couple of kilometres away and there are great transport links. Hotel was clean, breakfast was superb with a nice selection, rooms a good size and clean, staff overall helpful but there was one lady at breakfast that appeared quite grumpy and blunt on all 3 mornings I saw her so not just a one off, I wouldn’t go as far as saying she was rude but...

Staff very friendly. Rooms very clean and Modern. Breakfast choice is very good. Restaurant is excellent and great value. Would stay again and recommend.

Krakow was amazing! Asa, Tomas, Claudia and all of the reception and breakfast stuff was amazing!!! Asa is the greatest polish teacher i learned everything from her

I would recommend to stay here for hospitality. I booked it through Trip .it was very convenient for me .

I would recommend to stay here for hospitality. I booked it through Trip .it was very convenient for me .

Very basic hotel - Air conditioning did not go below a certain number and it was boiling in the room - pointless having it! had to ask for a fan considering it was 36 degrees. This hotel is very basic, much like a travelodge. There are alot nicer/good location hotel to stay in for the same price. We only stayed here as easyjet would payout for a 3 star or less. The location was OK...

The room was very noisy. I didn't sleep well the whole night. I couldn't sleep at all in the first half of the night.

Overall good. The staff and service was absolutely fine. Location wise is also only 10 minutes from the main attractions and very low cost if you are getting a taxi ( use Bolt) £10 from the airport, £3 to the main square. The breakfast was reasonable and started at 6:30 which is helpful for flights and also if you are going on the excursion to Aufshwitz The reason for this score is the noise. The...

Great hotel, couldn’t fault it. Lovely room, breakfast & fab location. All the staff were friendly especially the ladies in the breakfast restaurant in the morning

Very nice and warm, friendly and very helpful staff.

Having stayed at Puro hotels in Gdańsk, Warsaw, Wrocław, and Warsaw, this one was a little disappointing by comparison. It’s noticeably smaller than the others, and while I understand the design choice, the décor felt dated and wasn’t really to my taste. It did grow on me after a few days, but stylistically it’s my least favourite Puro property so far. We stayed in a top-floor suite, and again, compared...

Amazing staff. From concierge, restaurant, and housekeeping. Everyone was lovely and pleasant. Kudos to concierge Alicija who gave us recommendations on food and attractions. Will definitely book again. Amazing location. Adjacent galaeri krakowska (mall) and accessible to train, trams and buses!

I had a fantastic stay at this hotel-The service was truly exceptional-every staff member I interacted with was welcoming and helpful. I especially want to give a big shout-out to the bartenders, who were incredibly friendly and absolutely amazing throughout my stay. The hotel offers great free activities, which was such a nice bonus, and I loved having access to the free hot beverages machine-perfect...

I cannot say enough good things about this excellent hotel! The reception, bar and breakfast staff were super nice and helpful. In particular the bar tender made us amazing cocktails. Also, we arrived late and it wasn't an issue at all, nor was storing our luggage until late the next night. The room was comfortable, completely clean and with a nice view. The decor of the common spaces was incredible...

Absolutely amazing stay! I was on a business trip with a group of 14 people, and every single one of us was equally impressed. The staff at Puro Hotel Old Town Kraków were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The breakfasts were outstanding – fresh, delicious, and with plenty of choice. The rooms were stylish, comfortable, and perfectly clean, offering...

Everything was great during my stay. The hotel was very comfortable and the service was excellent. The only thing that was not entirely clear to me is how the security deposit will be refunded. I would like to know how the refund process works and how long it usually takes to receive the amount that was requested upon arrival.

We were upgraded to double tree

Nice hotel, helpful staff. Definitely worth to stay

Room is clean and quiet. Breakfast is good and with a lot of varieties. You need to pay for parking and pool. Reception never mentioned that pool is not free.

Nice and clean. Very easy for driving traveler.

Our stay in Krakow was perfect especially the hotel we stayed in was nice and comfortable. We would love to come here again should we go to Krakow in the coming years.