Where to stay in Krakow

The location was convenient, with a tram stop nearby making it easy to get around the city. The room was clean and the staff were friendly and helpful throughout our stay. Unfortunately, our room had a strong sewerage smell which was quite unpleasant, and the shower head didn’t work properly and sprayed water everywhere. Despite those issues, the service from the staff was good.

Yeah, so. this is a pretty fantastic hotel in terms of having amazing rooms and the location is quite nice because you're next to all these parks and it's about a 33 minute walk to Old Town, which is actually perfect because you can get a lot of exercise but I would say it's not in Old Town itself if you prefer to be right in the middle. and that could be an upside or downside depending on what you...

Everything here is perfect, the hotel is extremely quiet.

Nice hotel with modern design but unlucky the room was too warm for us and AC seems not working. Asked the front desk to check, but no one came and they asked us to wait since they will adjust it from the system but nothing’s changed.

The hotel is beautiful and clean, and the location is directly opposite Taksim Square.

Amazing service lovely leisure facilities champion stay

The hotel is centrally located about 5 mins walk from the main square. The staff are really hospitable and made a special effort for my partners birthday. We had a premium room number 119. Room was spacious and the beds were comfortable. Room had great amenities, nespresso machine and kettle, toilettries in pump bottles. Lots of bars, cafes and restaurants within a couple of mins walk. Really well...

Great location right in the heart of all the restaurants and bars as well as most popular attractions!

Clean room, very helpful staff, highly recommended

Everything is great. Clean, rooms are very nice. Service is very nice and helpful. I recommend it with a clear conscience :)

Great!!! I like it very much, the location is super convenient! Highly recommended!

My friend struggled to get service (blankets, food etc) after it being promised. Bed wasn't that comfy and AC seemed to not work on the second night. Was okay and seems to be fairly cheap, but it's a bit below expectation. Reasonable but not great, except the location is quite good.

We were satisfied with all services.

Literally one of the best hotels I have stayed in. Have us early check in and complementary drinks when we arrived after our flight. Breakfast was amazing. Cooked to order omelettes and the hotel is just gorgeous. Spa is also a really nice little touch to warm you up after the snow

Very nice hotel and excellent service !! Two higher level than Istanbul Sheraton hotel

Nice hotel in central , nice food either , great customer support

It's about a 20-minute drive from the airport, right next to the National Museum. Walking up to the castle offers panoramic views of Krakow, and the Old Town is a 7-minute walk away. Perhaps due to autumn break, around 7 pm, there were many young people dancing, creating a fantastic atmosphere, much like Chinese grandmothers doing square dancing, but to popular, upbeat songs. Tourists are very welcome...

Very nice with river views. Breakfast was astonishing . Bed very comfortable. Reception is helping and fruendly

Lovely little weekend trip for me and my girlfriend. We enjoyed so much! We wished we stayed closer to the old town but taxi is cheap here in Polen so it didn’t affect us much. We are overall amazed with the stay! 10/10 The pool is more for kids, very small changing area. But the staff was amazing with the effort to make our stay feel complete. I would suggest this hotel.

I had a great time staying here.

Pros: Big room, some sort of pool to swim around (if you have space), pretty clean and comfortable overall. You do get dental and shaving kits, although it's ironic that the shaving blade handle is made of recycled materials, but if you only want to change the blade you can't (there's no such thing). You can get a new shaving kit. Bit of a waste... Cons: Maybe we had a bit of an unlucky experience...

We had a wonderful 2 nights stay at this hotel. The room was very clean, the beds were super comfortable, and the clean bathroom was definitely a plus. Breakfast offerings were the same each day, but the wide variety made up for it, allowing us to enjoy something different on both mornings.

We stayed one night at the hotel and had a very pleasant experience. The staff was extremely kind and helpful. Even though we arrived quite early, they managed to prepare a room for us, which we really appreciated. The staff at the reception was very friendly and knowledgeable, and they took the time to explain where we should go and what was worth seeing in the area. The breakfast was varied and...

Had a wonderful 2N stay in tis hotel. Excellent service from front desk to cafe staff really made my stay incredible n unforgettable. Comfy beds n clean bathroom definitely plus factor. Still have vivid memory of Wieliczka Salt Mine which captivates n mesmerizes me... Definitely deserved to be UNESCO World Heritage site.. Chambers and chapels are awesome.

The hotel needs renovation already It was our favorite hotel for last 3 years Rooms already must be renovated Breakfast is still excellent

Very nice and helpful service, perfect location for walks along the Vistula River

The room was spacious, and the location was very convenient; it was a 10-15 minute walk to the square. Schindler's factory was also a short walk across the river. The hotel breakfast was acceptable; European breakfasts are pretty much the same, I suppose. The room's soundproofing was slightly poor, probably due to the building's design and materials.

A lovely, clean hotel with very friendly staff. Breakfast left almost nothing to be desired. The hotel is very centrally located for visiting the sights. Highly recommended.

One of the best hotels. The staff are super nice, the design and facilities are amazing. 30 mins walk from the hotel into the main town. Beds are very comfortable. Also if you want to buy gifts/souvenirs they got a good selection at the hotel and the prices are even cheaper then most places in town.

Hotel Galaxy in Kraków is truly exceptional! The rooms are of the highest standard, and the staff is absolutely top of the top – so professional and welcoming. I loved all the thoughtful details: a welcome gift of wine, cozy bathrobes, and everything beautifully prepared to perfection. The view from the room was simply stunning. Coming from the U.S., I was genuinely impressed – it felt like a “wow...

Excellent services, exceptional breakfast

Really good hotel very well located to everything in krakow pool area ans sauna were excellent staff were brilliant would use this hotel again

I've stayed here several times; overall it's good, but bottled water used to be provided, but it's no longer. The breakfast is good and plentiful.

My feelings are a bit mixed. Delicious breakfasts and a very pleasant pool area with a beautiful view. Well located, clean, and friendly staff. However, the atmosphere is more like a hostel than a 4-star hotel. Very uncomfortable and small beds (at least the single ones).

Very nice, very friendly, nice view and convenient to every spots

Hotel has excellent location, near the river, train station, tram stations. We enjoyed walking in the morning near the river, then accros the bridges to the Kazimirec or the mearest tram station to old town. Breakfast is very tasty and rich, we loved it, lunch was very good also. French fries is very special and simply great, my son loved it. Staff is very kind and helpful. Rooms are clean, we got...

This was just a stopover for 1 night, our flight arrived just after 11am arrived at the hotel just after 12pm but were told we couldn't check in until 4pm but could leave our bags there and were given directions to the town square by bus, the hotel foyer looked very clean, staff were friendly, we went and walked to the square which was 4.6km exactly from the hotel, the city is full of culture will...

Excellent, with a rich breakfast.

Though it is a little bit far from CBD, it provides free parking.

Excelent hotel, highly recommend.

Lovely Hotel.Would Definitely Go Back.Food Fabulous,Staff Very Friendly,Rooms Were Very Nice.Very Central To Krakow.

Clean and beautiful environment

Very comfortable stay. The front desk was efficient and handled all my questions quickly. The location is great, with various trams and buses within a 5-15 minute walk. There’s a food court and a Carrefour nearby as well. Overall, a very pleasant stay!

Really brilliant stay, staff always happy to help and always happy. The facility was amazing, with a really good spar and pool, to the food places on site. The rooms were spacious, clean and tidy. Just was a really good stay. Defo going back.

I had a wonderful stay! The staff were exceptionally friendly, helpful, and professional. The rooms are very clean and beautifully designed, with very comfortable beds. Housekeeping does a great job every day and provides complimentary drinks such as coffee, tea, and water. The spa area is excellent! It includes a bio sauna, infrared sauna, Finnish sauna, steam room / roman style sauna), a salt room...

I stayed at this 4-star hotel with a spa and swimming pool, but the experience was disappointing. There was no drying rack or any option to dry clothes in the room — only a paid laundry service. The hair dryer is not suitable for swimsuits or clothes after the pool. The pool water was quite cold, and several lanes were constantly reserved for training, so guests had limited space. The room itself...

Excellent hotel, neat, modern design. Rich choice for breakfast, adapted to families with children. Friendly staff, but I have to especially praise Dominika, who delighted us with her kindness and helpfulness. Great price for what you get!

Our experience was made extra special thanks to our amazing waitress Patrycja K. She went above and beyond. She’s very attentive, kind, and truly cared about making our experience memorable. From thoughtful recommendations to anticipating our needs, her service was exceptional. It’s rare to meet someone so passionate and professional. Thank you for making us feel so valued! Also a big thank you to...

Very nice. New hotel. People are very goods.

We can definitely recommend this hotel. The tram station is in front of the hotel and easy to get to the centre.

Good hotel with rich breakfast! The only comment i have is no available safe box in the room

Great hotel, clean and good facilities. An 8 minute tram from the city centre so was convenient without being noisy. Would stay again!

wonderful experience , good service ,comfortable, I like it

We enjoyed the stay. To start with the staff were helpful and very friendly. The breakfast selection and choices were very good. The hotel in general and the room in particular were very clean . The location was perfect and close to most tourist attractions in the city. Finally on top of all that their price was reasonable. I will use it again if needed and will recommend it to others.

Very nice hotel Looks brand new Have nice spa Good breakfast Very good hotel

Great tyical Hilton hotel, service, food, room and amenities as you would expect from a Hilton excepitional. Location not ideal as you need a taxi to venture as a tourist into Krakow, the aproach road is in very poor condition. However transport is very affordable in Krakow so just order a Uber.

The hotel is great, not in the center but good location, I definitely come back to this hotel

I stayed one night at the DoubleTree by Hilton Krakow for a two-day conference and was very impressed. The room was outstanding — spacious, spotless, with a roomy bathroom and a wonderfully comfortable bed. Service was excellent as well; staff kindly let me check in at 9am, which was a huge help. The only drawbacks were the location, which is a bit far from Krakow’s main attractions (though there are...

super and amazing service . the staff is helpfull, swimming pool was amazing and jakuzi. Room super clean

Everthing was excellent. We loved the 2 night stay here. There could be water dispensers at the xommon places like in Doubletree Hilton WROCLAW. THANKS FOR EVERYTHING.

This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades. From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during...

The hotel is located close to nice parc area and has good transport connection to the city center and Rynek area. Very good breakfast with nice combination of international and local cuisine. Welcoming and helpful stuff should be noted and praised. The room is adequate and cosy with just one note: you should be a slim acrobate or a gymnast to use shower normally, - the bath is nice and spacious, but...

EVERYTHING WAS INR NUCR HOTEL GOOD LOCTAION VERY GOODFDFF DFDS

Very nice hotel with good value for money. The meals are very good. The indoor playground and the swimming pool are a plus. I recommend this hotel for a short stay.

We didn't have high expectations, but 4 stars should mean something. It started off nice, the service friendly. Then it started to fall apart. First the room was cold, so we turned on the air conditioning to heat (because there are no radiators in the rooms), after an hour the temperature didn't change, only the fan was running loudly and you could smell the dry air. In the meantime we asked at the...

Stay ok. It's a pity that there is a bathtub in the bathroom - I don't know if it's only in our room or in all of them. The room is large, the bathroom too. The price of the room includes access to the swimming pool and sauna

Clean room. Quiet and green environment. Able to take nice walks outside the hotel as there's a park nearby

service was ok. just hotel isn't as nice as the pictures, but overall good

The facilities are quite dated and showing many signs of usage. The staffs are friendly.

The hotel was pretty good. Had all the amenities that we needed. They had a water refill station which was better than bottles of water. The service staff was friendly. There was a gym and sauna that you could also use. Super value for money. Only con was that it was a little far from the toursity spots, which was okay for us since we explored the city for the whole day. would recommend

5min taxi away from city centre, comfortable room and friendly staff, will definitely stay again 😊

Exceeded my expectations! Super convenient location, right next to a tram stop. The hotel environment is also very good and quiet. Housekeeping daily. There's a kettle and tea bags in the room, which is great for anyone who likes hot water or making tea. I'll definitely choose this hotel again for my next business trip.

The hotel is located in a walking distance to the old town. The room is nice and clean but simple.

Bardzo dobry hotel, pyszne śniadania

Very nice and clean room with a little terrace. Great hotel gym.

Great location, very clean and great service. Would recommend

A beautiful and clean place, its location is excellent and close to everything. I enjoyed my stay there, but the only drawback is that the room was small.

Booked for a friend. Last time I went to Poland, I stayed here. I recommended it to my friend. The breakfast was very rich. It is worth recommending.

I spent a weekend in Krakow and had a great stay here. Thank you Ania for the smooth check in and thanks to the staff for the mini-pącki 😍. The room was large, the bed very comfortable, and everything was very clean. The area of Kazymierz is just across the bridge, so if you like to enjoy this part of Cracow in the evening, this is a perfect location. I also used the hotel parking, really great. Thank...

Exceptional experience at the wonderful Park Inn by Radisson Krakow, Poland. The rooms are noticeably spacious and clean, and the breakfast is varied. The restaurant team stood out with its elegant service and attention to detail, turning meals into delicious and enjoyable experiences. Thank you to the outstanding team for their commitment to the highest standards of service at this hotel, which truly...

My stay at the Park Inn by Radisson Krakow was an exceptional experience, reflecting the hotel's commitment to excellence in all aspects of hospitality service. I extend my sincere thanks and appreciation to Mr. Artem at the reception department, who embodied the true spirit of hospitality with his extraordinary kindness and professional competence. He excelled in welcoming and greeting guests, ensuring...

Great location, right next to Wawel - short walk across bridge, convenience store and bakery across the street. Good breakfast. Nice size rooms and very clean. I was nicely surprised as thought this was cheaper version of Radisson hotels so didn’t have high expectations but definitely it was exceeds. I also want to mention that their reception has amazing staff. Especially if like to mention...

The hotel is well-located. They offer great breakfast. The rooms are spacious. It's also possible to rent a bike for free to visit the city. While they have rooms with good views, my window was opening to a construction workshop. Another downside was that they don't do housekeeping very frequently. I stayed there 3 nights and my room was cleaned only once and that didn't include the bath. But this...

Facilities: Very good Hygiene: Very good Environment: Very good Service: Very good

The hotel would be five stars if not of the beds being so bad The location of the hotel is amazing if you have a car and you dont mind being out of the area for the benefit of having a water park and shopping mall next door and it’s very near to the airport Good service and good prices And Free parking

Good location, nice breakfast, cosy room

We loved our stay at Hotel Swing. The staff are exceptionally helpful and the facilities excellent. This is a perfect break for young families, mainly for the proximity to the water park.

Great hotel with amazing food and drinks! Everything was fresh, tasty, and well-prepared. Good atmosphere. We enjoyed the trip with our group of children – the staff were very friendly and accommodating. Highly recommend!

Good hotel. Pretty comfy beds, friendly staff, ok. choice if it comes to a breakfast menu. Coffee not the greatest - the one from the machine is watered down, and the one order a la carte not much better. They need to work on that (4 star service rating for mediocre coffee). Luckily in a walking distance there are few coffee shops with really good, freshly brewed coffee. Also, close by restaurants...

The hotel is beautiful! Polite and kind staff. Comfortable clean room! Very tasty breakfasts and a large and varied selection of food. There is a spa - and this is a nice bonus, where you can relax after a walk around the city. There is a shopping center and a transport stop nearby - it is very convenient. I definitely recommend this hotel!And thank you for the hospitality!

Really lovely hotel in a great location. The rooms were spacious, well appointed and spotlessly clean. Lovely modern bathroom and the shower had excellent pressure. Breakfast is vast with a huge array of food. A great find and Kazimierz is a wonderful district to stay in with loads of lovely bars and restaurants while still only being 10 mins from the main old town square

The most perfect stay at Golden Tulip. Staff were so friendly and welcoming, the hotel was immaculate and in the best location. Kettle, tea, coffee in the room as well as a safe room keep passports secure. Breakfast was incredible, such a good selection of food - all presented beautifully. Couldn’t fault this hotel at all and will definitely be recommending it to friends and family.

We thought this was a perfect hotel for us. It was a pleasant walk into the old town, with many shops and restaurants/cafés on the way. The hotel staff were all very welcoming and extremely helpful. Our room was large, clean and comfortable. Breakfast was excellent, lots of choice and a variety of hot and cold food. We asked for an early breakfast one day as we had a very early tour pickup and we...

Nice hotel in a good location. Main square being only a couple of kilometres away and there are great transport links. Hotel was clean, breakfast was superb with a nice selection, rooms a good size and clean, staff overall helpful but there was one lady at breakfast that appeared quite grumpy and blunt on all 3 mornings I saw her so not just a one off, I wouldn’t go as far as saying she was rude but...

Staff very friendly. Rooms very clean and Modern. Breakfast choice is very good. Restaurant is excellent and great value. Would stay again and recommend.

Krakow was amazing! Asa, Tomas, Claudia and all of the reception and breakfast stuff was amazing!!! Asa is the greatest polish teacher i learned everything from her

Issues with key card reader on door, broken toilet and rooms replenishment with basic necessities(toiletries). Breakfast was over price and food quality and choice were poor. Staff were kind but would not recommend unless heavily discounted.

I stayed here for 3 nights for my trip to Auschwitz, and it was very clean. The breakfast also had a great variety and was delicious.

Great location, rooms are modern, spacious and clean. We stayed at a standard room (connecting) only soap and shampoo provided nothing else. 3 people staying just 2 towels. Pillows were so uncomfortable 😫 😩 Thankfully the connecting room neighbors were very quiet (like us haha ) so it wasn't too bad to stay for 4 nights. The front office service was OK. We didn't have cleaning service a tall during...

Excellent stay in an excellent hotel. The location is great—walking distance to the Old Town and right in front of the Vistula River. Check-in was quick, and the staff were very friendly and helpful. The free hot tea and coffee at the entrance is a nice touch. The rooms are spacious and clean, with very comfortable beds that guaranteed a good night's sleep. I also liked the attention to the environment...

We stayed for 5 nights and booked two rooms for our group of five (two adults and one child in the first room, and two adults in the second). The hotel offered everything we needed for a comfortable stay: a tasty breakfast each morning, clean and well‑maintained rooms, and a pleasant indoor pool. The hotel staff were consistently friendly, helpful, and welcoming throughout our visit. We also arranged...

The hotel front desk staff had a great attitude. The biggest highlight was definitely the swimming pool and hot tub, especially if you go early when it's not crowded. The hotel's location is excellent, right next to a public transport station. You can also walk to the castle and the main square.

Reasonable price, super convenient location. Came here for a course that was held in the hotel and it was so convenient that I just need to go down to lobby level for the course and return to my room within 5 min to rest. Can’t imagine staying in a different hotel and having to commute in the freezing weather for the already intense course. Getting to and from the airport is literally just across the...

Great hotel right next to the airport.

Excellent location less than 5 minutes walk to the airport. Ideal for those with early flights to catch. Also accessible to city via the local train. Hotel offers a super comfortable sleep.

Great location next to train and airport. Good for early flights. Comfortable beds and modern feel.

Great place if your flight is early and you want to sleep more.

Literally across from the terminal.

Lovely hotel, wonderful staff, food is absolutely outstanding with incredibly knowledge about everything

Hotel staff made the stay very special. Just their welcoming attitude and smiles each morning as we came down the stairs.

Fabulous from booking in to booking out. The spa was superb. The staff were exceptional recommending local restaurants and packed breakfast one morning we left early. I’m going back here soon.

This is our third stay at Hotel Copernicus spanning 20 years, and it was another exceptional experience. The team made my husband’s 60th birthday unforgettable with sparkling wine, a handwritten note, and a superb seven-course tasting menu. The chef’s food was truly outstanding — we have eaten in several Michelin-starred restaurants, and he is certainly worthy of one. Kasper and Sylvester were exceptional...

The hotel was excellent. Very nice, clean, and well-run in a perfect location for walking to the various sites.

Lovely peaceful with great pool and spa facilities. Very clean and comfortable, everything you’d want for a relaxing week

I love this hotel. My Wife and I travel a lot and have stayed in all kinds of accommodation around Europe and we rate this place highly. The staff are friendly and professional, the room was spacious with a large wet room. The breakfast has a wonderful selection of food, one of the best we've come across. It's in a good location near to a rail link for the airport, yet a quiet area. The courtyard facing...

We have loved our stay here. An immaculate hotel, beds so comfy which is so important! The breakfast superb with loads of choice. All the staff were so attentive and polite. They went out of their way to help. Area is so convenient also

Friendly reception staff always willing to help. Good location outside the main hub but very easy to travel to Wawel castle and the main square either walking or by tram. Quiet at night. Nice restaurant. Room was very spacious

Excellent stay very clean And Machel on the front desk is a great asset to the hotel very friendly and informative Would stay again 100%

I've recently got back from Krakow having visited there for 4 nights (from Monday through to Friday) with my Dad. Having booked the holiday on the preceding Friday through Jet2, we ended-up staying at the Xerion Hotel in a standard room with twin-beds. Overall, the hotel selection was a great choice for what we wanted, and would definitely recommend; here's some pro's and cons below: Pros: + Hotel...

Very good hotel. Our room was cleaned every day throughout our 4 nights at the Xerion hotel. Reception were friendly and helpful and always there if you needed help. We stayed in A17 in the atrium, big room equipped with what we need- a great huge walk in shower nice and warm. On arrival, we were given a complimentary drinks voucher and we also had breakfast on one of the days which was great 👌. Walk...