Gardens Hill Resort & Spa in Beau Vallon
✅ Spacious, clean, and well-maintained rooms with balconies offering amazing ocean views ✅ Outstanding atmosphere and food quality during special events like Christmas dinner ✅ Helpful and attentive staff members such as Nancy and George who enhance guest experience ✅ Excellent pool area with an infinity pool and pleasant surroundings ✅ Convenient beach access with sunbeds and towels provided ❌ Inconsistent and often slow or untrained service, negatively impacting guest experience ❌ Dining quality fluctuates, with meals sometimes served at incorrect temperatures and cocktails causing discomfort ❌ Long check-in delays, especially during special occasions such as Valentine’s Day ❌ Accessibility issues due to steep terrain, lack of handrails, and uneven paths posing safety risks ❌ Construction noise reported during some stays
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Description
Gardens Hill Resort & Spa is a 5-star property in Beau Vallon, Seychelles, offering a wide selection of room types including various deluxe rooms, villas, and luxury villas, many with ocean or garden views and balconies. The resort features amenities such as a restaurant, 24-hour front desk, concierge service, free parking, and a pool with cover. Rooms are soundproof and non-smoking throughout. Guests appreciate spacious, clean, and well-maintained accommodations with great views from private balconies and a pool area. While the hotel scores highly on cleanliness, location, amenities, and service overall (8.9/10), recent reviews highlight mixed experiences, particularly regarding service consistency and dining quality. The architecture is elegant and the property benefits from modern design and thoughtful layout, aiming to provide comfort and relaxation. However, the resort's location on steep terrain with uneven concrete paths may pose mobility challenges, which is important to consider before booking.
Location
Gardens Hill Resort & Spa is located at 9CQM+C9V on N Coast Rd in Beau Vallon, Seychelles. It stands approximately 320 meters from Beau Vallon Beach, where the hotel provides sunbeds and towels for guests. The Seychelles International Airport (SEZ) is 10 kilometers away, making transfers relatively straightforward. Nearby dining options include Take Away restaurant at 285 meters, known for its fresh spices and barbecue meat, and La Plage restaurant at 344 meters, popular for its sunset views and seafood. The resort is built on steep terrain with many stairs and inclines, which may affect accessibility. The hotel itself offers free parking and shuttle service within the grounds to assist guests in navigating the property.
Tips
- Expect some delays during check-in, especially on busy or special event days.
- Take advantage of the staff’s shuttle service to navigate the steep hotel grounds.
- If you have mobility issues or safety concerns, consider this hotel's terrain carefully before booking.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is €100.00 (approx. US$117.45) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Express check-in
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Allergy-free rooms
- Non-smoking rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Mosquito net
- Safe (in room)
- Toiletries
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Breakfast
- Restaurant
- Free Wi-Fi
- Free internet
- Russian
- English
- Sun Deck
- Parking
- Swimming pool
- Outdoor pool
- Water fun
- Beach/pool towels
- Conference Hall
- Family/Kid Friendly
- Kids' TV Networks
- Pets Not Allowed
The nearest beach is located on the distance of 320 m. It takes 5 minutes To the beach!
Hotel view
Video: Welcome to Garden Hill Hotel
Map
Reviews
The main issue was the service. Most of the staff appeared untrained, which significantly affected the overall experience. In addition, the staff uniforms/wardrobe should be improved. Due to the heat, staff were visibly sweating, which was uncomfortable and unhygienic, particularly while dining.
That said, I want to make a very special mention of Nancy. She was an absolute angel with a heart of gold. Her professionalism, kindness, and genuine care made a noticeable difference and truly stood out. Without Nancy, the stay would have been a bad experience overall. She did everything possible to improve our time at the hotel and deserves sincere recognition and praise.
The room and pool area were nice, but unfortunately this did not make up for the service shortcomings. For the price charged, the experience fell far below expectations.
Upon arrival, the check-in process took nearly one hour. For a resort of this standard, especially on a special occasion like Valentine’s Day, I expected a far more efficient and welcoming experience. The long delay immediately affected what was meant to be a relaxing and memorable stay.
On Valentine’s night, we attended the special prepaid dinner, which included three cocktails — one paired with the entrée, one with the main course, and one with dessert. Unfortunately, the cocktails were not ready on time, and when served, we were not satisfied with their quality. They were quite difficult to digest and, regrettably, caused stomach discomfort. For an event that was fully prepaid and marketed as a special romantic experience, this was very disappointing.
The following day, we had a pre-reserved 30-minute spa session each. However, the masseuse never came and we ended up waiting for over an hour. This significantly disrupted our schedule and wasted valuable time at the resort. When you plan a short romantic getaway, every minute counts, and such poor time management is unacceptable for a four-star establishment.
Overall, the lack of organization and punctuality fell far below expectations. I hope management takes this feedback seriously and improves their service standards, especially during peak or special occasions.
Very disappointing experience.
We had the pleasure of dining at Gardens Hill Resort & Spa on 25th December, while celebrating Christmas, and our experience was exceptional from start to finish.
Our first impression began at the security gate, where we were warmly welcomed by the security officer, who kindly explained the procedures, as it was our first visit to the hotel. He guided us to the parking area and informed us that reception was located nearby, assuring us that assistance would be provided.
Upon reaching the parking area, a member of the reception team came out to greet us and interacted with us warmly and professionally, making us feel immediately welcome. He explained that a vehicle would shortly transport us to the restaurant. The transfer was prompt, and the driver was friendly and professional.
Arriving at the restaurant was truly a wow moment. The atmosphere was beautiful and perfectly suited for a Christmas celebration. We were warmly welcomed by the restaurant staff and attended to by Heron, whose friendliness, attentiveness, and professionalism stood out throughout the evening. Isabelle also visited our table several times to ensure that we were enjoying our experience, which made us feel genuinely valued as guests.
The music created a wonderful ambiance, and the mocktails were exceptional — beautifully presented with superb garnishes.
The dining experience was outstanding. From the starters to the main courses, the food was delicious, beautifully plated, and served promptly without delay. The presentation and quality exceeded our expectations.
This was truly a Christmas dinner experience we will never forget. Our sincere thanks to Heron, Isabelle, and the entire Gardens Hill team for making our evening so memorable. We look forward to returning.
POIs near hotel
Cafe and Restaurants near hotel
Good food and fair prices.
For it is immediately obvious when there is no host :) the Staff goes to sleep on the go! :)
Frequently asked questions about Gardens Hill Resort & Spa
What room types are available at Gardens Hill Resort & Spa?
The hotel offers a variety of room types including Run of House; Deluxe rooms with garden, ocean, partial ocean views; Deluxe rooms with balconies and various views; Single, Double, and Triple rooms; Villas and luxury villas with ocean views; and Grand Villas.
Is the resort suitable for guests with mobility issues?
The resort is built on steep terrain with many stairs and uneven concrete paths without handrails, which may pose safety risks. While staff provide transport around the grounds, the infrastructure is generally not suitable for guests with mobility challenges.
Are pets allowed at Gardens Hill Resort & Spa?
Pets and service animals are not allowed at the property.
How far is the resort from the nearest beach and airport?
Beau Vallon Beach is approximately 320 meters from the resort. Seychelles International Airport (SEZ) is about 10 kilometers away.
What dining options are available at the hotel and nearby?
The resort has its own restaurant. Nearby dining options include Take Away restaurant (285 meters away) and La Plage restaurant (344 meters away).
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 316 USD The best time to book is May 13, with rates starting from 316 USD




















































































































































