Seranova Luxury Hotel - Adults Only in Ciutadella

A lovely quiet, clean and well situated hotel. I stayed in room 5 and liked the view of the courtyard through the large windows. Very spacious room, bright and elegant. All staff were friendly and helpful. Breakfast good, service efficient. I think it might be better if all food was covered as only some of it is and I noticed some small flies landing on food. I would recommend this hotel and will be booking again and will request room 5 for its size and view. Thank you to all at Seranova!

We had a great stay at The Seranova. The location is perfect, the breakfast was superb and the rooms spotless. The staff were extremely helpful, nothing was too much trouble & their recommendations were very good.
We would definitely book to stay again at this lovely hotel when we re visit Ciutadella.

The hotel breakfast was varied and beautifully presented and the hotel staff couldn’t have been more helpful. The beds and pillows were comfortable and the rooms spotless.

This is our second stay. And I can see a third in the future.
The staff make this hotel. Always helpful, always friendly.
It’s a small boutique hotel. Rooms are well laid out cleaned daily with fresh towels. Nice toiletries. Beds very comfortable. Free initial
Stick of mini bar. Ear plugs for all local church bells if needed. We don’t, we sleep very soundly here.

I cannot emphasise enough how incredible this hotel’s location is—it’s genuinely unmatched. Its right in the heart of old town, it sits directly on a picturesque cobblestone street, with the famous cathedral just to the right and old town streets to the left. It doesn’t get more central or atmospheric than this.

The hotel itself is stunning. The interiors is luxurious, and every detail has clearly been thought through. One of the absolute highlights was the breakfast: not only is there a delicious selection of Spanish items (fresh pastries and local sausages), but they also offer a made-to-order à la carte hot food menu. the breakfast alone was worth the stay.

From the moment I booked, the service stood out. The hotel reached out to me via WhatsApp to coordinate my arrival and kept in constant contact, which made the whole experience smooth and stress-free. A special mention must go to Victor at reception—he was incredibly helpful and welcoming.

The room was well-equipped, with a complimentary minibar that included a 2L bottle of water and several other drinks. The courtyard was a charming, peaceful retreat with a small pool that’s perfect for cooling off and relaxing. Every element—from the aesthetic to the amenities—was spot-on.

What truly sealed the deal for me was the flexibility and thoughtfulness: the hotel let me keep my room until 8 p.m. for a ridiculously reasonable price, which made my departure day so much more comfortable.

This is a really lovely little hotel. The room is spacious, everything works. Our room is situated above a bar on the 'high' street but it didn't bother us. The staff are really lovely helping us get a taxi to the airport.

Hotel Seranova is a hidden gem inside the hidden gem of Menorca. We found the hotel through its high ratings on Hotels.com and it did not disappoint. It is a 200 year old converted house just steps away from the cathedral in the city center. The rooms are few, incredibly spacious, and well-appointed. It is an old house in the center of the old town—you must expect to hear some ambient noise from the pedestrian zone streets outside and some from the building inside. This is not uncommon for old Spanish buildings in old Spanish towns. The staff was very helpful and attentive. Special thanks to Victor at the front desk and the unknown woman working in the breakfast room making “made to order” eggs to complement the already complementary breakfast buffet. We could not have asked for a better place for our weekend stay.

Very nice old property in the centre that has been tastefully converted into a small hotel. Rooms are spacious, clean and well decorated, with a lot of artwork on the walls. Plenty of dining options nearby, including one next door and another about 50 yards away

This property is centrally located next to the center Cathedral. Many walkable restaurants and shops. The building is quite old and the renovations, while best efforts, are not in line with a 5 star hotel rating. The service however is superb!
There is no parking since it’s located on a pedestrian street. But parking is 6-8 min walk away.
Overall I would recommend for location, but if more comfortable accommodations are needed, I would look elsewhere.