Hotel Puertobahia & Spa in El Puerto de Santa Maria
✅ Rooms described as fantastic and roomy with balconies and some offering Atlantic Ocean views ✅ Friendly and helpful staff repeatedly praised in multiple reviews ✅ Free parking available in surrounding streets ✅ Evening meals and restaurant menu receive positive comments for quality and variety ✅ Facilities such as the pool and fitness centre are modern and well maintained ✅ Good location close to the beach and local restaurants ❌ Significant noise issues reported including loud conversations, slamming doors, and crying babies ❌ Breakfast quality and variety criticized for poor food quality, limited vegetables, and overcrowded breakfast room ❌ Spa area access requires an additional fee, which some guests find disappointing ❌ Outdoor pool is smaller than pictured and lacks privacy due to overlooking residential balconies ❌ Slow check-in process with long waiting times and insufficient reception staff ❌ Rooms and furniture described as outdated and not very comfortable ❌ Language barriers reported at reception and restaurant, with limited English spoken
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Description
Hotel Puertobahia & Spa is a four-star property built in 1976 and renovated in 2005, located in El Puerto de Santa María, Spain. It offers a range of room types including double, triple, quadruple, and family quadruple rooms. The hotel provides amenities such as free WiFi, free parking, a restaurant, bar, private beach area, mini golf, diving, games room, children’s playground, fitness centre, sauna, and meeting facilities. Guests can also access services like car hire, currency exchange, and laundry. Rooms generally have balconies, and some offer views of the Atlantic Ocean. While the hotel has a spa area, access requires an extra fee. Overall, the hotel scores 8.7/10 from guests, with positive remarks about the friendly staff, spacious rooms, and beach proximity, but criticisms focus on noise levels, breakfast quality, and room comfort.
Location
Hotel Puertobahia & Spa is situated at Avenida Nuestra Señora de la Paz, 37, just 110 meters from Playa de Valdelagrana beach. The hotel is located in the Valdelagrana area, approximately a 10-minute walk from the beach. Nearby dining options include Restaurante Bodega Jerezana (79 m), Pizzeria Tarantella (195 m), and Restaurante Puerto Madrid (294 m), all rated between 7 and 8 out of 10. The Moron Airport (OZP) is about 85 kilometers away, making it accessible for travelers arriving by air. The hotel's position offers direct access to the beach area, although some guests note that harbor facilities dominate the beach scenery.
Tips
- Expect some noise from neighboring rooms and corridors, so bring earplugs if sensitive.
- Reserve breakfast early to ensure availability and consider dining at nearby restaurants if you prefer more vegetable options.
- Arrive at the hotel with some time allowance for check-in, as the process can be slow during busy periods.
Policies and conditions
- Pets are not allowed.
- Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. - WiFi is available in all areas and is free of charge.
- Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Room service
- Family room
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Packed Lunches
- Free Wi-Fi
- Area shuttle
- Car rental
- Spanish
- English
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Mini golf
- Hiking
- Barbeque
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Diving
- Cycling
- Snorkelling
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The nearest beach is located on the distance of 110 m. It takes 2 minutes To the beach!
The distance to the sea is 330 meters
Video: Puerto de Santa María - Hotel Puertobahía y Spa (Quehoteles.com)
Map
Reviews
The room, fantastic and roomy with a bathtub, the view of the Atlantic across the street, spectacular. Nightly entertainment enjoyable too.
The Spa massages could use improvement. Technique is critical. A full 60 min massage requires the hands, feet head & face to be done. It wasn’t for me.
However, last year the German masseuse was incredible - the luck of the draw they say. The morning breakfast was good. Need improvement on the coffee. ☕️
Evening meal was great - enjoyed the menu very much!
• Close to the beach with nice sand
• Free parking available in the surrounding streets
• Many good restaurants in the area
• Nice entrance area, decent rooms with balcony
• Price for 4 nights with breakfast (420 € for 2 people) seems fair at first glance
❌ Cons
• Very noisy: loud conversations, doors constantly slamming, chairs being dragged, and even crying babies can be heard clearly
• Buzzing lamp in the room was reported on the first day but never fixed during our stay
• Outdoor pool much smaller than shown in the photos and lacking privacy (overlooked by nearby residential balconies)
• Mini golf course poorly maintained and rather an eyesore as a balcony view
• Spa area costs extra, although the description made it sound like it was included
• Breakfast completely disappointing: very standard selection, hardly any vegetables (only tomatoes, no peppers, cucumbers, carrots…), not suitable for vegetarians or vegans. The buffet looks bigger than it is because of repeated plates, but in reality offers much less variety than expected for €12 p.p. & poor food quality (scrambled eggs tasted watery/milky, “cappuccino” with powdered milk and a splash of cocoa, cornflakes tasted like cardboard), Overcrowded breakfast room, cups constantly unavailable
• Beach scenery dominated by harbor facilities, water not clear
• Communication via Expedia only in Spanish – no English version provided
Main reason for poor rating: Overall standard is far below what you would expect from a 4-star hotel.
Ms or Mrs Director, i sincerely recommend tu put a waiter to attend the bar in order to high the ratng.
Staff smiles to your face and don’t do anything to make your stay comfortable. Way too chatty between each other, way too slow with the customers. Both Marias was not very helpful in the end. Seeing that I am unhappy told me to express my disappointment in a written form.
The hotel is absolutely no kids friendly. Everything is closed and the only pool that is open for additional fee does not allow kids most of the time. No kids club, no kids zone, no play area, no games or books, nothing!
Rooms are old, furniture is worn out. They clean with a chemically smelling water. Couldn’t get rid of this smell for hours!
Don’t recommend this hotel, there are better alternatives in the area.
Breakfast room table are packed as, food option leaves a lot desiring, no cake for breakfast, poor bread options. Take too long to remove used dishes from tables so you lots of tables with left overs.
I will never go there again.
Next time I will stay in Cadiz
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Puertobahia & Spa
What types of rooms are available at Hotel Puertobahia & Spa?
The hotel offers Triple room, Quadruple room, Double room, and Family Quadruple room types.
Is there direct beach access at the hotel?
Yes, the hotel has a private beach area and is located approximately 110 meters from Playa de Valdelagrana.
Are spa facilities included in the room price?
No, the spa area requires an additional fee to use, even for hotel guests.
Does the hotel provide free parking?
Yes, free parking is available in the surrounding streets.
How far is the nearest airport from the hotel?
The closest airport is Moron Airport (OZP), located about 85 kilometers away.








































































