Pensión Arosa in Barcelona

very small, no ac, and our window let no light in.

We booked a two-beds room stay for four nights based on the photos provided on the website. However, upon arrival, we were extremely disappointed. The room had no windows or access to natural light, making it poorly ventilated, uncomfortably warm, and constantly humid. The space was so cramped that it was nearly impossible to move around or even open a suitcase properly.

The mattress was in terrible condition—so sunken and uneven that I experienced back and neck pain after just one night. To make matters worse, there was no air conditioning, which, combined with the lack of ventilation and natural light, made the room feel more like a damp basement than a livable space.

Overall, the accommodation was far below expectations and offered very poor value for the price. I would not recommend staying here.

hot shower is not available,

Not recommended
Poor environment,good location
Share bathroom with smelly smell .

Misleading and Disappointing Experience This establishment (can’t even call this a hotel) is falsely advertised. The room description was misleading—rooms have no windows (management stated it was my job to confirm if hotel has windows!!!), and the non-refundable policy feels like a trap because once you see the conditions, you can’t stay without losing your money. The bathrooms were dirty, and while the entire place felt old and worn out, the worst was the horrible smell of Indian spices lingering throughout the property. The overall atmosphere was unpleasant, and the staff were unprofessional and uncaring. Avoid this place at all costs.

The property was a poorly maintained, single-floor establishment run by an unprofessional staff. My room, described as “2 beds with a private shower,” was not what I paid for: • No window: Instead, there was a fake “decorative window” that opened into a dirty, enclosed shaft (see attached photo). • Overwhelming smell: The room reeked of strong Indian spices, which permeated from the Indian restaurant or tenants directly below the property. • False advertising: The room lacked air conditioning, windows, and the bathroom was shared, not private. • Horrible hygiene: The property was filthy and smelled terrible throughout, and even basic amenities like the bathroom light switch were in a disgusting state (see photo). Upon seeing the room, I immediately informed the owner that I would not stay. The response was appalling: • The owner denied any misrepresentation and blamed me for not “clarifying” if the room had a window. • I requested a refund for the city tax, as I had just paid it before seeing the room. Initially, they refused, but after I threatened to call the police, they reluctantly returned it. This experience was outrageous and entirely unacceptable, no wonder every reservation on this property is non refundable. I ended up finding a clean, 3-star hotel nearby for the same price. To anyone considering this property, stay away. This was hands-down the worst lodging experience I have ever had.

The pictures of the property that are up loaded are nothing like what it is. The bathroom is shared, no big deal but it is disgusting, filthy dirty and mould everywhere. Next to one of our beds there was blood on the wall! No air conditioning which is not advertised on the site. Definatlwy would not recommend. We were booked for 4 nights and left after the first night to other accommodation.