GPRO Valparaiso Palace & Spa in Palma
✅ Spacious, quiet, and comfortable rooms with lovely views of the bay ✅ Excellent pool area with well-maintained indoor and outdoor pools and cushioned sun loungers ✅ Highly professional and friendly staff praised for attentive service and helpfulness ✅ Diverse spa facilities including sauna, steam rooms, ice cave, and recognized Ayurvedic massage ✅ Rich and delicious breakfast buffet frequently highlighted as a strong point ✅ Convenient 24-hour reception and multiple amenities such as fitness center and tennis court ❌ Air conditioning failures reported, notably in Room 322 where the AC was non-functional ❌ Spa booking system and customer service sometimes unresponsive or disorganized ❌ Some rooms and spa areas noted as outdated or requiring renovation ❌ Breakfast service occasionally understaffed, causing delays in simple requests like coffee ❌ Location on a steep hill can be challenging for guests with mobility issues ❌ Security concerns raised due to reported theft without forced entry in guest rooms
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Description
GPRO Valparaiso Palace & Spa is a 5-star hotel established in 1974 and renovated in 2011, located in Palma’s exclusive Bonanova district. The hotel features 174 rooms spread over a 9-story building, offering a variety of room types from Single rooms to luxurious Suites such as the Diamond and Aquamarine. Guests can enjoy extensive spa facilities including a sauna, steam rooms, an ice cave, and multiple pools both indoors and outdoors. The hotel also provides amenities like a fitness center, tennis court, and a garden with terraces. Wi-Fi, free parking, and 24-hour reception add to the convenience. The on-site restaurant and pool bar serve a selection of dishes and drinks. While the hotel is praised for its spacious rooms, beautiful pool area, and attentive staff, some guests noted issues with air conditioning in certain rooms and occasional lapses in spa booking responsiveness. Overall, it combines a tranquil setting with upscale facilities suitable for both leisure and business travelers.
Location
Situated in the Bonanova area of Palma, GPRO Valparaiso Palace & Spa is approximately 9 kilometers from Palma de Mallorca’s international airport (PMI). The hotel is located on a hilltop, providing panoramic views of the bay and cruise ship docks. The nearest beach, Caló des Grells, is less than a kilometer away at 980 meters, accessible by a short drive or walk. The hotel is about 3 kilometers from Palma’s old town center, reachable by taxi in around 10 minutes for roughly €10. Nearby dining options include Restaurante Rififí, located 338 meters from the hotel, though its rating is moderate at 6/10. The location offers a quiet environment away from the city bustle but requires some uphill walking due to its hillside position.
Tips
- If you are sensitive to room temperature, confirm the air conditioning functionality upon arrival, especially if assigned to higher floors.
- Book spa treatments in advance by visiting the spa counter directly to avoid communication issues.
- Prepare for uphill walks around the property and consider taxis for trips to the old town to save energy.
Policies and conditions
- Child policies: Children 1 year old and over are permitted to stay in some room types at this hotel Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of €60.00 (approx. US$70.60) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Outdoor furniture
- Electric car charging
- Bridal suite
- Room service
- Family room
- VIP room amenities
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Bottled water (at extra charge)
- Free Wi-Fi
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Polish
- Chinese
- Tour assistance
- Bike rental
- Hiking
- Sun Deck
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Yoga
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 980 m. It takes 15 minutes To the beach!
The distance to the sea is 370 meters
Video: VIP CELEBRACIÓN GPRO Valparaiso Palace Hotel & SPA Palma de Mallorca Resort 5 STARS | AUDIOVISOR
Map
Reviews
seaview. Should have got water & coffee capsules every day, nobody gave it, had to ask every time.
2 broken expresso machines, 3'rd one not 100% either. Very attentive & good serviceman Juan Carlos helped on arrival though. The other staff serving the room was not attentive at all when talking to them (In Spa or Eng).
Very few workers in breakfast buffé, a big hassle to get a coffee pot to the table every morning. Asked a young employee & showed our table but she never came. Same next morning with another man preparing our table & asked about the coffee; he never came!! Had to find other personal to deliver such a basic item in a FIVE STAR HOTEL.
Last day i tried to call the direct number to book the Spa several times but no reply. The reception did the same without getting a reply. I walked down to book by the counter & saw the Young woman sitting relaxed not being busy, mentioned about "no reply" and just got an ignoring reaction?!
The Bistro restaurant served very delicious fishes for both of us, can recommend to eat there.
Summary; not worth 450 Eur/night.
Staff were lovely! We enjoyed our stay. Very clean, great breakfasts and only a £10 taxi into town
Everything was exceptional, all bar one particular waitress (I can't let it go 👀)
Gorgeous views surrounding the hotel. The outdoor pool was great and well maintained.
The food is high quality and the entertainment made for a delightful evening.
The breakfast, well, wow! The best my partner and I have experienced.
The spa is second to none! The staff in the spa were highly professional. Would highly recommend the Ayurvedic massage!
If we ever return to Palma, GPRO Valparaiso would be our first pick.
9.5/10
I paid approximately 700 euros for two nights and haven’t had a proper night’s sleep. I’ve been sweating non-stop and feeling absolutely miserable. I even had a flight at 5 AM on the 21st, and despite explaining my situation to the staff, they told me the hotel was fully booked and couldn’t provide even a spare room for just 3 hours of sleep. That was incredibly frustrating.
To be fair, the hotel staff were very polite and sweet. I have no complaints about them personally. But the AC issue completely ruined my stay. As a frequent traveler who has visited over 20 countries, I can confidently say this is not the standard of a true 5-star hotel.
This is actually my first Google review, and I’m writing this at 2 AM while drenched in sweat, exhausted, and unable to sleep for the second night in a row. If you’re considering staying here, please be cautious — especially if you’re booked into Room 322. The AC doesn’t work, and you may end up sleepless and uncomfortable like I did.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about GPRO Valparaiso Palace & Spa
What types of rooms does GPRO Valparaiso Palace & Spa offer?
The hotel offers a range of rooms including Single room, Supreme room, Deluxe room, Executive room, Classic Double room, and multiple Suites such as Demi Suite, Family Suite, Valparaiso Suite, and Diamond Suite among others.
Are pets allowed at GPRO Valparaiso Palace & Spa?
No, pets are not allowed at this hotel.
Does the hotel have spa facilities and what are they?
Yes, the hotel features a spa center with sauna, steam rooms, ice cave, vitamin room, massage services, and wellness facilities.
How far is the nearest beach from the hotel?
The nearest beach, Caló des Grells, is 980 meters from the hotel.
What is the policy regarding children at this hotel?
Children aged 1 year and older are permitted in some room types, with possible additional fees for children using existing beds. Crib and extra bed availability varies by room type.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 359 USD The best time to book is August 5, with rates starting from 329 USD










































































































































