B4 Boutique in Paje

We stayed at B4 Boutique Hotel in Paje, Zanzibar. The property advertises air conditioning with generator backup, which was a key reason for choosing it in the tropical climate. During our stay there were repeated power outages, and the generator did not function. This left the room without air conditioning for extended periods, significantly affecting the comfort of the stay. It is clear from multiple previous reviews that these issues have been ongoing for some time, yet no effective measures have been taken to resolve them. The staff were friendly and the location is nice, but reliable electricity and functioning backup power are essential in this region. Unfortunately, these advertised facilities were not provided. We reported the issues during our stay, but no effective solution was offered. Future guests should be aware of this.

We stayed at B4 Boutique Hotel in Paje, Zanzibar. The property advertises air conditioning with generator backup, which was a key reason for choosing it in the tropical climate.

During our stay there were repeated power outages, and the generator did not function. This left the room without air conditioning for extended periods, significantly affecting the comfort of the stay.

It is clear from multiple previous reviews that these issues have been ongoing for some time, yet no effective measures have been taken to resolve them.

The staff were friendly and the location is nice, but reliable electricity and functioning backup power are essential in this region. Unfortunately, these advertised facilities were not provided.

We reported the issues during our stay, but no effective solution was offered. Future guests should be aware of this.

I never expected to go through something like this during my vacation. My bill was only €80, but the hotel charged €800 to my credit card. When I discovered the mistake, I felt shocked and anxious but the worst part was everything that followed.
For seven long days, the staff kept giving me the same empty promises: “You’ll get the refund today.” First yes, then no, then yes again. Every day I hoped it would finally be solved, and every day I felt more helpless and stressed.
After a week of waiting, I went to the hotel personally. I asked to speak with the manager and was told I could meet him at 4 PM another lie. When I arrived, nobody knew anything. It took 30 minutes before anyone talked to us, only to tell me they “couldn’t” return the money to my credit card. Instead, they offered part of the amount in cash, leaving me with no choice even though exchanging the currency back to euros meant losing around €180.
We waited two hours just to receive part of the money. During that time, staff kept saying “one moment” while standing outside smoking, as if my situation didn’t matter at all. They promised to bring the remaining money to my accommodation within two days. Of course, this never happened and then the hotel blocked me on WhatsApp.
This whole experience ruined a big part of my trip. It was frustrating, stressful, and deeply disappointing.
Please be careful what happened to me felt like a deliberate scam.