Rung Arun Resort in Baan Tai

I’ve been three times in this resort, the first two vacations were nearly perfect but the last experience was not the best. The housekeeper is a nice cool guy but the boss lady isn’t that nice. Loud Israeli kids playing at the pool the whole day and leave their stuff and trash everywhere and this was no problem for her. They really occupied the pool the whole day. But if you go to the pool at 22:20 she comes out of her home and tells you to go. The water and the Energy went out many times. The blanket between the sheets is absolutely disgusting and has a yellow color.
They don’t change the Towels everyday. For 1200 tbht a night for a longer stay is also too expensive for the experience. It feels like you are being watched by the boss lady the whole day. I wouldn’t come here again. Very sad experience this time. There are many better options on the island.

Dissapointing, dirty and overpriced..

We chose this resort for the full moon party and regretted it. They charge 50% extra during the full moon and it felt like a rip off. There's no food or drink options at the hotel. The room was very dirty. The blankets had stains on them and we made the mistake of moving a bed and found so much dirt under it. The cups and cutlery they provided in the outdoor kitchen werent clean, smelled like rotten trash and were covered in ants. There was no in room instructions, so we couldnt use our safe and we had to go hunt down the wifi password. Theres a TV but theres no channels and the TV remote had no batteries so its literally useless.

We were very unhappy with the service from the front desk. You only get one towel per person, no face cloths or hand towels. When we asked for fresh towels on our second day, they wanted to charge us for them until we expressed our shock and displeasure. By 230 pm our room was not yet made up so we again went to the desk and asked for our water bottles for the day, and again they tried to charge us for them. The lady wasnt polite about it and made excuses for the bad service instead of apologizing.

Honestly this place felt like a scam. We stayed at Sasitara Thai Villas on Ko Samui for the same price per night and we had an incredible stay there, impeccable service, breakfast was included, they had no problem giving us extra towels and waters for free, the room was clean and beautiful... coming to Rung Arun was a HUGE let down in comparison. I read so many good reviews, so I dont know if it was just our room, or just this weekend, or if theyre fake reviews or what?

The upsides were the beach, the pool, good AC, and that the beds were decently comfortable, but again the blankets were all stained so that was very offputting.

If I could do it again I would stay at First Villa just down the beach... They have a great restaurant with decent prices that we ate at for every meal, a free filtered water refill machine, and most importantly the front desk ladies were so kind and polite.

I know places are still recovering from covid but we havent been treated like this at any of the other hotels weve stayed at this trip.. After trying to charge us for fresh towels and fresh water on day 2 we felt like these people just saw us as money bags to scam from and it left a very bad taste in our mouths.

Dirty place with rude owners/employees who will try to charge you for fresh towels and bottles of water on your second day, plus scam you for 50% more than the regular room rate during Full Moon Parties. Avoid, seriously, there’s better places for same price or slightly more. There’s also NO food or drink available here, we had to walk up a long dirt road to the city street or down the beach to neighbouring resorts to get breakfast or dinner. Anybody giving this place 5 stars doesn’t know what that means. I’d give it 0 stars if I could.