Umut Apartments in Trabzon

The staff were exceptional, the location was excellent, and the apartment was outstanding. Everything exceeded our expectations, and we were extremely satisfied with our stay. As locals from Rize, we spent three nights here and couldn’t have been happier. I highly recommend this place to everyone!

The staff was friendly and helpful. Nice, clean and comfortable rooms. Excellent location in Trabzon, close distance to restaurants, cafes and the airport. Good Wi-Fi connection. Highly recommended.

Great Appartments, Cooperative staff especially young Guy Obadah, clean appartment although little high price like all other hotels/ apart in Trabzon summer season.
but still is the correct choise add on location is great nearby all you need.

During our recent visit to Trabzon, we had the pleasure of staying at Umut Apartments for four nights in July. Our experience at this property was overwhelmingly positive, with numerous aspects worth highlighting.

First and foremost, the location of Umut Apartments is incredibly convenient. There are plenty of supermarkets nearby, and several restaurants and cafes are within walking distance. This made it easy for us to find everything we needed and explore the local dining options without any hassle. WiFi was great in the Appartment. WiFi in the Appartment was great, TV has YouTube, Netflix etc.

The staff at Umut Apartments deserves special recognition for their excellent service. Omran and Rumaisaa were particularly helpful throughout our stay. Rumaisaa went above and beyond to provide us with recommendations for restaurants, car parks, and places to visit. Her attentiveness on WhatsApp was remarkable, as she promptly addressed all our requests and queries. The level of service we received from the staff was beyond our expectations, and we truly couldn't have asked for better assistance.

One notable aspect of the property is its cleanliness. Umut Apartments maintained a high standard of cleanliness throughout, and there was a pleasant and refreshing smell throughout the premises. This attention to cleanliness added to our overall comfort and satisfaction during our stay.

In terms of parking, there is on-road parking available in front of the apartments. Although it may be a concern for some, we found it to be quite safe and always accessible. This convenience further enhanced our experience, as we had peace of mind knowing that our vehicle was securely parked.

Moreover, Umut Apartments provided all the necessary items for our stay. The staff was incredibly cooperative and accommodating, promptly fulfilling our requests for any missing items. Whether it was a fry pan, tea spoons, or a tissue box, they provided them with a big smile, ensuring that we had everything we needed to make our stay comfortable.

In terms of negatives, there were practically none. The size of the apartments may be considered small by some, but this was not surprising as it was clearly mentioned beforehand. Additionally, we experienced a water leak in the bathroom after taking a shower. However, the staff was quick to address the issue and fixed it immediately upon our report. These minor inconveniences did not overshadow the overwhelmingly positive experience we had at Umut Apartments.

Overall, I highly recommend Umut Apartments as a place to stay in Trabzon. The convenient location, excellent staff and service, cleanliness, and the availability of necessary items make it an outstanding choice. We had a truly memorable and comfortable stay, and we appreciate the efforts of the entire staff in ensuring our satisfaction.

Good

+ Great and quiet location. Close to restaurants and cafes. Family run business. Clean, cozy and brand-new apartments, kitchen well-equiped. Comfortable beds and pillows. Friendly and helpful staff. Wi-Fi works perfectly. Highly recommended!
- Everything was perfect!