Kizhi Art Hotel Kharkiv in Kharkiv
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Description
In this hotel 10 rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: [Mon - Sun] 08:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of UAH 500 (approx. US$11.39) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Early check-in
- Late check-out
- Buzzer/Wireless Intercom
- Fire Extinguisher
- No elevators
- Non-smoking rooms
- Room service
- Fridge
- Family room
- TV
- Iron and board
- Ironing
- Laundry
- Hairdryer (on request)
- Luggage storage
- Iron
- Coffee/tea for guests
- Breakfast in the room
- Microwave oven
- Free Wi-Fi
- Free internet
- Russian
- English
- Parking
- Parking nearby
- Photocopy machines
- Family/Kid Friendly
Hotel view
Video
Map
Reviews
It is very conveniently located! Quiet courtyard. Security.
1) First we arrived to the address at night and stood for around 15mins wondering how to enter the building (noting that they have a surveillance camera pointed at the gate we were in front). Only after calling their number we managed to go into the yard of the hotel.
2) No one came to help us with the luggage, we had to take them 2 floors up on the stairs (the only way to access the hotel, no elevator)
3) No breakfast included, no refill for the bottle of water, you have to buy it.
4) you have to ask for wifi password, not written anywhere.
5) staff were most of the time confused & most of the time giving us wrong information in regards to our booking (they caused a big trouble that I will mention separately in no. 7)
6) Manager/owner was insulting the staff in front of the customers, which we found very awkward.
7) we had a group that was coming on the second morning (half of them infants & elderly), two different persons made the train & the hotel reservations, they arrive at 5:00am and hotel reservation is on the same day, so they only could check in at midday (we didn't know that & that s on us) but.... When we asked the staff on the reception to meet them & help them with the luggage at 5:00 am they said nothing about the check in, only at 11:40 pm they inform me that they can not receive the group because the previous night is not booked for them, so after staying awake till 3:00 am trying to arrange a stay for them for the 7 hrs gap, we had to go out with them until mid-day.
8) Hotel asked us to pay early check-in fee, which we asked for but they did not provide, and only after many calls they stopped asking for the fee.
9) Room service was only provided when we asked for it. To be fair we received the room clean & also after room service it was well cleaned.
10) I asked at the reception if there are slippers in the room, they said yes, there were none, I had to come back to ask for them.
11) Receptionist claimed to speak English, (some of the group members did not speak Russian nor Ukrainian), long story short, I had to translate every time they needed something.
All of this is in 2 days / 3 nights stay, next time if I go to Kharkiv, I will book an apartment for the same price instead, since no services are provided at Kizhi hotel, headache and rudeness are provided instead.
Totally not worth the amount
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Frequently asked questions about Kizhi Art Hotel Kharkiv
How much does it cost to stay at Kizhi Art Hotel Kharkiv?
The cost of staying in Kizhi Art Hotel Kharkiv depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 22 USD. Enter your dates to see the exact offer prices.
Which sights are located near Kizhi Art Hotel Kharkiv?
The nearest sights are: Assumption Cathedral (1.1 km) and Annunciation Cathedral (1.4 km)
Which room categories are available in the Kizhi Art Hotel Kharkiv?
You can book Economy room, Economy Single room, Economy Single room with balcony, Standard room, Standard Single room, Standard Single room with balcony, Standard Family room with balcony, Standard Triple Family room, Standard Double room, Standard Double room with balcony, Superior room, Superior Double room, Deluxe room, Deluxe Double room with courtyard view, Classic room, Classic Single room with balcony, Junior Suite, Junior Suite with balcony, Family Junior Suite, Family Junior Suite with balcony, Deluxe Junior Suite, Suite, Suite with balcony in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Kizhi Art Hotel Kharkiv?
Check-in at Kizhi Art Hotel Kharkiv is possible from 14:00, check-out is until 12:00.
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