Holiday Inn Express Birmingham - Snow Hill by IHG in Birmingham
✅ Several guests praised the friendly and helpful staff, especially during check-in, highlighting staff member Ice and the duty manager Greg. ✅ Rooms are described as clean, soundproof, and comfortable with good beds and modern bathrooms. ✅ Breakfast is generally viewed positively, with buffet style offering a variety of options and good quality vegetarian items. ✅ The hotel’s location near Snow Hill station and city centre is convenient and quiet despite the main road proximity. ✅ Free parking and fitness centre facilities were appreciated by guests. ❌ Some guests reported inconsistent service at check-out and rudeness from certain reception staff members. ❌ Issues with room maintenance were noted, including malfunctioning air conditioning, peeling paint, and mold in bathrooms. ❌ Several reviews mentioned slow and limited restaurant service with some complaints about food quality and menu variety. ❌ Security concerns arose after an incident involving unauthorized access attempts to guest rooms. ❌ The lift malfunctioned during one guest's stay, causing inconvenience.
Rooms and prices
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Description
Holiday Inn Express Birmingham - Snow Hill by IHG is a modern 3-star hotel built in 2013, offering comfortable accommodation in Birmingham city centre. The hotel features soundproof rooms with air conditioning and heating, suited for families and disabled guests alike. Guests can enjoy buffet breakfast daily, a fitness centre, free parking, and a restaurant and bar on site. The hotel provides practical amenities such as express check-in/check-out, luggage storage, and meeting facilities. Rooms include standard and standard double options with clean, comfortable beds and convenient extras like plug sockets near the bed and smart TVs. While the hotel has overall good cleanliness and location ratings (9/10), guests have noted inconsistent staff service and some maintenance issues in rooms. The hotel aims to balance affordable pricing with essential conveniences, making it a practical choice for visitors needing central access without luxury prices.
Location
Located on Snow Hill Plaza St Chads Queensway, this hotel is within walking distance of Snow Hill train station, making rail travel easy. It is 124 km away from Luton Airport (LTN). Nearby attractions include the West Midlands Police Museum, just 258 meters away, where you can explore the history of the local police force. Dining options close by include Caspian Pizza at 302 meters and Pizza Express at 350 meters. The central location places you within easy reach of Birmingham’s main city centre amenities and transport links.
Tips
- If you prefer a quieter stay, request a room on a higher floor as some guests enjoyed the views from the 16th floor.
- Check the air conditioning upon arrival, as some rooms have had issues.
- For breakfast, arrive early to avoid busy periods and ensure availability of hot items.
- Be prepared for possible delays if you plan to eat dinner at the hotel restaurant.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 07:00-09:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, Visa, AmericanExpress, MasterCard, UnionPay
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Kettle
- Free Wi-Fi
- Taxi booking
- English
- Multi-language staff
- Portuguese
- Polish
- Tour assistance
- Parking
- Parking nearby
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- First Aid Kit
Video: Lifts at Holiday Inn Express Birmingham Snow Hill
Map
Reviews
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Holiday Inn Express Birmingham - Snow Hill by IHG
Does the hotel provide free parking?
Yes, the hotel offers free parking for guests.
Are pets allowed at Holiday Inn Express Birmingham - Snow Hill?
Pets are not allowed at this property, although service animals are permitted.
What types of rooms are available at this hotel?
The hotel offers Standard room and Standard Double room types.
Is breakfast included, and what is the breakfast service like?
Breakfast is served buffet style daily from 07:00 to 09:00. It is not included in the room price and must be paid at the hotel. Reviews mention a good variety but some limitations like no fried eggs and occasional slow service.
How close is the hotel to Snow Hill train station?
The hotel is within walking distance to Snow Hill train station.
