The Edgbaston Palace Hotel in Birmingham

I'm currently on a long-term contract delivering the new stations in Birmingham, Mosley station King's Heath station and pineapple road. I have the choice of many good quality hotels in Birmingham, but my preference will be the Edgbaston park hotel. The reason for this is, each time i arrive at the hotel reception I'm greeted with a very warm welcome. The staff never rush you. The Rooms I've stayed in are always very clean and comfortable. Room service cleaning everyday are excellent. Breakfast time staff once again always greet you with a warm welcome and nothing is too much trouble. The food is to a high standard and there is lots to choose from. Plenty of seating areas to choose from as well. The bar lounge once again staff very friendly and always go above and beyond to arrange anything you require. There is also a table reservation service you can request just in case you have friends turning up to meet you for a social drink and meal. So these are just some of the reasons why my preference is to stay at the Edgbaston park hotel. I would personally recommend this to anybody wanting to have a enjoyable stay whilst visiting Birmingham. Tony Brown

The staff at the Edgbaston park Hotel have been extremely helpful and friendly.
Breakfast time the staff always Great. you with a warm welcome
June Katie Beverly & Cheryl, thank you all for making my stay enjoyable. Excellent service. X

Great location, close to Birmingham centre and easy to find and reach via public transport. The family room in the west wing was spotless, almost brand new! The staff were welcoming and friendly enough but didn't trust us with food in our rooms and denied us cutlery and plates. Made us feel like boarding kids. The cooked breakfast was small, but the cereal/pastries and fruit were plentiful and fresh. A massive plus was the fresh coffee at breakfast! All in all, a good stay!

On arrival the staff were very professional and welcoming even when dealing with other customers, you could see it was the same treatment. When in the room it was very clean and well put together, there were even sanitary bags in the bathroom and the kettle was a Russell Hobbs not just a cheap standard one.
At one point I called the reception because my room felt a little cold, they answered straight away and said they would sort it. To my surprise about 20mins later someone knocked on the door with a heater fan.
The children didn't want to leave and I can't wait to book again. The grounds are lovely and due to the snow on our departure it looked like a wonderland.

Lovely hotel great breakfast and wonderful staff only let down needs a spruce up and better mattress