Mercure Chester Abbots Well Hotel in Chester

Description

Mercure Chester Abbots Well Hotel is a four-star establishment built and renovated in 2002, offering a wide variety of room types ranging from Economy Single rooms to spacious Villas and multi-bedroom Apartments. With an overall guest rating of 8/10, the hotel provides essential amenities including free parking, a heated pool with extended hours, a fitness centre, spa and wellness facilities such as a sauna and massage services, and family-friendly features like a children's playground. The on-site restaurant serves breakfast buffet daily and dinner with generally positive reviews for food quality and service. Many guests praised the attentive and helpful staff, especially receptionists Akash, Muslim, Sue, and Jo, who accommodate special requests, including accessible rooms. However, some rooms show signs of age, with occasional cleanliness and maintenance issues reported. The hotel also offers free WiFi, express check-in and check-out, and facilities for disabled guests, making it a practical choice for both leisure and business travelers.

Location

The hotel is located on Whitchurch Road in Christleton, Chester, about 10 minutes by car from Chester Zoo and Cheshire Oaks shopping outlet. It is conveniently close to the park and ride service, just a couple of minutes’ walk away, with buses running every 10 minutes into Chester city centre. Nearby dining options include The Brasserie restaurant 75 metres away and Julie's Snack Bar at 265 metres. The nearest airport is Cardiff Airport (CWL), 201 km from the hotel. The hotel grounds feature gardens and terraces with views enjoyed during breakfast. Its position slightly outside the city centre means a quiet environment but requires transport for easy access to Chester’s main attractions.

Tips

• Book a room on a lower floor if you have mobility issues, as staff have been helpful accommodating requests for downstairs rooms.
• Use the nearby park and ride service for easy access to Chester city centre and avoid parking hassles.
• If you prefer cooler room temperatures, bring a personal fan or request a room with better ventilation, since air conditioning can be unreliable.

Policies and conditions

• Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
• Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
• Breakfast: Buffet [Mon - Fri] 07:00-10:00 Open
  [Sat - Sun] 08:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
• Pets: Pets are allowed Types of pets allowed: dogs Fee: Contact the property for details
• Service animals: Service animals are allowed
• Age Requirements: The main guest checking in must be at least 18 years old
• Paying at the hotel: AmericanExpress, MasterCard, Visa
• Check in time: 15:00. Check out time: 11:00.