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113 USD
Crabwall Manor Hotel & Spa in Chester
🌍 United Kingdom, Chester, Parkgate Road
● Center: 4 km
✅ Spacious and comfortable rooms praised in multiple reviews ✅ Welcoming and professional reception and some friendly staff members ✅ Spa facilities including pool, sauna, and massage are well-equipped ✅ Free large car park available ✅ Breakfast buffet is generally good with hot food options ✅ Good accessibility with rooms suitable for guests with disabilities ✅ Bar area with terrace overlooking gardens appreciated by guests ✅ Fitness centre equipped with necessary facilities ❌ Several reviews mention tired décor, peeling wallpaper, and grubby doors ❌ Cleanliness concerns reported in rooms, bathrooms, and spa areas ❌ Some guests experienced slow and inattentive service, especially at breakfast and bar ❌ Issues with food quality and limited menu choices noted by some guests ❌ Spa pool and showers described as dirty in some reviews ❌ Some guests found breakfast disorganized and overpriced (£15) ❌ Room furniture described as basic and some maintenance issues like bath regrouting needed ❌ Location requires a car as it is somewhat far from the city centre
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Rooms and prices
2 guests
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Classic Double room
Shower and private bathroom
Beds:
119 USD
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Superior Double room
Private bathroom
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137 USD
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Double room
Private bathroom
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155 USD
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Double Junior Suite
Private bathroom
Beds:
182 USD
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Double Suite
Private bathroom
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246 USD
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Description
Crabwall Manor Hotel & Spa, built in 1908 and renovated in 2014, offers a blend of historic charm and modern amenities across its 3-star rating. The hotel features a range of room types including Double rooms, Superior Double rooms, Classic Double rooms, Double Junior Suites, and Double Suites. Guests can enjoy facilities such as a spa and wellness centre with a pool, sauna, massage services, and a fitness centre. The hotel also provides family rooms and accessible facilities for disabled guests. Dining options include a restaurant serving buffet breakfast and a bar with terrace access overlooking the gardens. Free parking and WiFi are available, and non-smoking rooms are standard. While many guests praise the spacious rooms and welcoming staff, some note areas needing improvement such as décor wear and occasional cleanliness issues. This hotel balances a peaceful garden setting with proximity to Chester city, making it a practical choice for visitors looking for comfort and relaxation.
Location
Located on Parkgate Road near Chester, Crabwall Manor Hotel & Spa is conveniently close to Chester's attractions, offering easy access to the city centre by a short drive or taxi ride. The hotel is approximately 227 km from Luton Airport (LTN). Its position provides a quiet environment surrounded by gardens while remaining near facilities including a golf course within 3 km. This location suits travelers who prefer to stay slightly outside the bustling city centre but still want to explore Chester’s historic sites and amenities.
Tips
- 1.
- If you plan to dine at breakfast, arrive early to avoid shortages and slow service.
- 2.
- Bring a car or arrange transport as the hotel is located outside the city centre.
- 3.
- Request accessible rooms if needed; they have walk-in showers and are on the ground floor.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 11:00.
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Services and facilities
General
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kitchen
- Kettle
Internet
- Free Wi-Fi
- Internet access
Languages Spoken
- Spanish
- English
- French
- Multi-language staff
- Portuguese
- Polish
Recreation
- Sun Deck
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
Business
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
- Golf course (within 3 km)
- Gym
Beauty and wellness
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Kids
- Playroom
Video: Crabwall Manor Hotel and Spa
Map
Reviews
03.02.2026
I booked last minute as there were only two available hotels and I'm so glad this was one of them, made me feel at ease and relaxed. Thank you so much
20.08.2025
The smell in the corridors during the walk to our rooms unescorted was quite dreadful. There was a very strong odour of dampness . The decor was tired wallpaper hanging off the wall. The doors —we went through three to get to our rooms - were grubby and needed a good scrub around the handles .
Our room was large but the furniture was basic. The bathroom needed the bath regrouting and given a thorough clean. The hotel in general did not exude warmth or welcome .
The service in the bar was slow and lacklustre and the dining room was much the same.
Breakfast was good the food was hot and well prepared but it was a lottery if all the items were available at the same time. The waiting staff only cleared a table once the diners had left resulting in you dining surrounded by your breakfast debris , plates leftovers etc. Etc.
My trip to this hotel was partly for nostalgic reasons but sadly my visit has only served to taint my memories.
A problem with the payment for my stay which was down to the hotels inefficiency did not help the situation.
Sadly we will not be back.
Our room was large but the furniture was basic. The bathroom needed the bath regrouting and given a thorough clean. The hotel in general did not exude warmth or welcome .
The service in the bar was slow and lacklustre and the dining room was much the same.
Breakfast was good the food was hot and well prepared but it was a lottery if all the items were available at the same time. The waiting staff only cleared a table once the diners had left resulting in you dining surrounded by your breakfast debris , plates leftovers etc. Etc.
My trip to this hotel was partly for nostalgic reasons but sadly my visit has only served to taint my memories.
A problem with the payment for my stay which was down to the hotels inefficiency did not help the situation.
Sadly we will not be back.
09.08.2025
We enjoyed our stay at the Crabwall Manor Hotel and Spa. The hotel was very comfortable and the staff was very welcoming especially at reception.
Our room was very suitable for a person with disabilities being on the floor and having a walk-in shower.
We look forward to returning next year.
Our room was very suitable for a person with disabilities being on the floor and having a walk-in shower.
We look forward to returning next year.
28.07.2025
Excellent hotel. Large free car park. Fitness centre has everything you need
16.06.2025
Still a good place to stay but really needs a face lift now and the room was dirty
28.03.2025
Lovely location. Bathroom was a little tired. Mould not cleaned.
09.03.2025
Lovely hotel with nice big clean rooms. A few issues though - you really need a car to get here as it's a bit far out from the city centre. In my room there was a room service menu and a number to dial for room service, but no phone. The food and drink was ok. During my stay there was only 1 person on the bar and service was a little slow. I ordered a soft drink and it was a bit flat, definitely not worth the £4 they charged for it. Because of staff shortages the dining room was filled with tables that needed to be cleaned. Breakfast was also a bit of a disaster. They charge £15 for it but definitely not worth it. There's a self serve hot buffet which was fine, nothing exceptional. There was no coffee available, just tea bags and hot water. Also there were no plates available at the continental station - really missing attention to detail when there were quite a few staff members present.
06.01.2025
A lovely stay. Staff were very helpful and the venue was lovely.
05.01.2025
The location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
01.01.2025
My husband had a broken bone in his leg we where booked a room on the first floor. When he saw us he arranged for our room swap, offered us tea and coffee whilst we waited for this to be arranged. All staff were very professional and courteous offering to take our bags to the room. We will plan another trip as we were unable to use the facilities.
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POIs near hotel
Quasar Laser Quest (4 km)
Indoor laser tag attraction offering team-based laser combat games.
Tickets: Sick To Death: Entry Ticket, 8 EUR View
Victoria Statue (4 km)
Statue of Queen Victoria located in Chester city center.
The Quarry Garden (4 km)
Public garden featuring landscaped quarry terrain and walking paths.
Tickets: Hop-on Hop-off Bus Chester, 9 EUR View
Richard, Second Marquis of Westminster (4 km)
Monument dedicated to Richard, the second Marquis of Westminster.
Obelisk Cenotaph to George Marsh, Martyr (4 km)
A granite memorial in Chester honoring George Marsh, who was executed nearby in 1555 for his beliefs.
Frequently asked questions about Crabwall Manor Hotel & Spa
What types of rooms are available at Crabwall Manor Hotel & Spa?
The hotel offers Double rooms, Superior Double rooms, Classic Double rooms, Double Junior Suites, and Double Suites.
Is there parking available at the hotel?
Yes, Crabwall Manor Hotel & Spa provides free parking for guests.
Are pets allowed at this hotel?
Pets are not allowed, but service animals are permitted.
Does the hotel have facilities for guests with disabilities?
Yes, the hotel has facilities for disabled guests, including suitable rooms with walk-in showers.
What spa and wellness facilities does the hotel offer?
The hotel features a spa and wellness centre with a swimming pool, sauna, massage services, and a fitness centre.
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The average hotel price this month is 120 USD The best time to book is July 5, with rates starting from 113 USD
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