5 star hotels in London

The lady at the front desk was kind enough to upgrade us to a suite for free. The room was clean and tidy with plenty of space, two separate bathrooms, and a huge dining area. It was great value for money, and I'll definitely choose this place again next time.

The location and the breakfast buffet was the highlight. In terms of quality of the rooms to price ratio, it could be a lot better. The rooms need to be renovated to live up to the luxurous standards that most guests get experience from other interContinental Hotel locations around the globe- particularly in Asia.

The front desk service was exceptionally professional and wonderful! It felt very personal, like being at home!

Booking a one-bedroom suite with kids was absolutely fantastic, especially with the sea view. The breakfast and pool were big hits with the little ones. Next time we have an event near the O2, we'll definitely book this place again.

A pleasant and clean hotel. So quiet at night! Couldn't fault the room. Breakfast was very slow when ordering from the menu though, it only had 4 dishes yet 25 mins after ordering we had to cancel as we ran out of time to eat it before we had to leave. Very convenient for the O2 in the afternoon and evening. Strangely in the morning the shortcut to the O2 doesn't open til 10 am because the O2 isn't...

The hotel is lovely but cannot cope with the O2 concert traffic. Check in was very poor for an IHG member and the Food and Beverage offer was swamped at bust time. Shout out to the 18th floor bar team who worked their socks off.

Good location in london. Easy walk to Hyde Park and easy walk to shopping. Many good food and restaurants around here. Hotel staff very friendly. Will come back again

My stay from 31 December to 3 January was unfortunately not a very pleasant one. I had hoped to enjoy a nice New Year’s break at the hotel. The property has a long history and, although it has been renovated, there were several comfort issues. The central air conditioning was extremely noisy, and the windows did not insulate well against the cold or wind. The room felt slightly warmer only when the...

An absolutely fantastic stay! The hotel room was spotless, and the service was warm and attentive. The breakfast spread was especially generous. The hotel is conveniently located right at Hyde Park Corner, with Buckingham Palace and Harrods both about a 15-minute walk away. It's also quite close to other famous attractions like Big Ben, the Houses of Parliament, and Westminster Abbey. Other than the...

London's prices were much higher than expected. The hotel was a bit dated, and the bathroom sink drained incredibly slowly; it took nearly half an hour for the water to clear after washing my face. The location was excellent, right next to Hyde Park, and we also had a nice view from our window. However, at over 4000 a night, it still felt truly exorbitant.

The hotel boasts a good location, right next to Hyde Park, making it convenient to get around (though I felt this was its only strong point). I noticed a significant number of guests were from the Middle East. On the day of check-in, I arrived at Heathrow on an early morning flight. By the time I took a taxi to the hotel, it was only 9 AM, and I was extremely tired from jet lag. Thankfully, the front...

The room was quite spacious for London. The location was excellent, right next to Hyde Park. Service was decent, with a few minor imperfections, but these were still well within acceptable limits. Otherwise, everything else was fine.

Toilets are small, all hotels facility apart from gym is sublet out to 3rd party. I wouldn’t stay here again for the price. Staff are friendly, but just better value elsewhere. Great location tho.

Stayed at the hotel for one night attending a conference. My room was exceptionally clean and furnishings great quality. The bed was very comfortable. I had a great night's sleep. Wish I could have stayed longer.

I paid over 4,000 for a night, and the room was only 20 square meters, extremely small. The front desk even gave me a room that never gets any sun, while the Italians across the hall had a room with great sunlight. Plus, the air conditioning was broken. It was a terrible experience, and the front desk staff were very cold.

excellent location, can walk to most of the tourist spots, also close to the underground so travel is not a problem. Very helpful staff, good breakfast.

This is a great hotel with an excellent location, offering top-notch service and delicious breakfasts. However, the rooms are very small for a hotel of this caliber. The room amenities, such as power outlets, charging stations, and other small details, feel outdated.

Let's start with the positives: it's close to attractions (Hyde Park), but the room doesn't have a view. The hotel service was five-star. Now for the negatives: the room facilities are old, the desk lamp was crooked; the curtains were broken and couldn't be fully closed; the cabinets were uneven; and the windows had poor soundproofing. It really felt like a 'dilapidated and small' place.

Really enjoyed our stay the staff were amazing. Couple of things the shower screen didn’t fit tight on the bath therefore water went all over the floor, no toilet brush, no water glasses only the ones in the bathroom. Other than that everything was fine. Would recommend. Had lunch it was very nice and the bar in the evening was really nice staff very welcoming. Breakfast lots to choose from.

A good business hotel with good value for money.

Thank you for every single isaw it in Hotel Special thanks to Abdel

Had a great stay at the Hyatt Regency London – The Churchill. The staff were professional and helpful, the room was clean and comfortable, and the location was perfect for exploring the city. Would definitely stay here again.

room service is good, the breakfast could be better.

This hotel has the perfect location where I could easily access to the underground. Highly recommended for its good service and nice rooms

Email sent to you no reply very very poor service

Very nice and comfortable stay.

Great experience from start to finish. We had a slight issue with the smell of smoke in the room on arrival, but another room was sorted out very quickly, Great service from the front desk, and a small cake in the room to celebrate our birthdays. Thank you.

St. James' Court, A Taj Hotel, remains one of London's most elegant retreats. The location is truly second to none—footsteps from Buckingham Palace and the serenity of St. James' Park, yet it feels tucked away from the city's frantic pace. The hallmark of this hotel is the 'Tajness' service; the staff are consistently attentive and professional. A particular highlight is the Shakespearean Courtyard...

I went to London during the Spring Festival holiday and stayed at this hotel for 12 days. During that time, I got warm - hearted service from Mia, a girl from Hong Kong, and there was also a girl from Malaysia. Sorry, I forgot her name. They were both very attentive. Everyone at the hotel is super friendly. The triple - room is quite spacious and clean. There's a heated rack in the bathroom that can...

Amazing hotel with good location and superb services definitely coming back to it

Everything is perfect, looking forward back again

We had a wonderful stay at the luxurious The May Fair Hotel in London. The room service was absolutely top-notch and surprisingly at a very small service fee compared to many other hotels. We enjoyed breakfast in bed with an impressive variety of options, truly spoiled for choice. The entire experience was elegant, comfortable, and beautifully luxurious. I would definitely recommend it.Zina at the...

I just had the pleasure of staying at the The May Fair, A Radisson Collection Hotel, and I can honestly say it was an exceptional experience from start to finish. The location is absolutely perfect, right in the heart of central London, making it incredibly convenient for both business and leisure. Being just moments away from some of the city’s most iconic spots made getting around effortless, while...

I just wanted to leave a review to say how wonderful my experience has been at Edison. The environment is very welcoming and professional, and all of the staff are extremely friendly and kind. The gym is really good, and the spa treatments are amazing. The facilities are well maintained and create a relaxing, comfortable atmosphere. A special mention to the team who always make me feel comfortable...

Great location. Found the room a little underwhelming for the price.

I had a really great experience with The Mayfair Hotel overall. I originally booked about 9 months in advance on a non-refundable rate, but due to unexpected circumstances I couldn’t travel. The hotel was extremely understanding and, instead of canceling my booking, they kindly allowed me to reschedule for later dates. That flexibility honestly meant a lot and was the main reason I decided to come...

Had a great stay, came back to London after a tour around the UK and checked in again. The hotel's location is excellent, within walking distance of Kensington Palace, Hyde Park, and the Royal Albert Hall. The bus stop is right outside. I particularly enjoyed the shops on both sides of the street leading to the subway station; it has all the well-known chain stores in the UK. Honestly, the price on...

It was just okay, and you couldn't open the windows. They also weren't willing to help us change our itinerary. The staff's attitude was good, though.

Everything was perfect and everyone was professional thank you for everything .. thank you Moaz ✨✨✨

This time the experience was much better. The cooling system was much better, helped also by the cold nights outside. If you have a problem with the cooling I strongly recommend changing rooms. The. Sr is great and the staff there are very nice. Reception is less friendly. The regular twin room is smaller than the higher level garden view rooms but in my opinion they are much better. Overall it...

Had a fantastic stay here! The hotel was super clean, and the service was excellent. I really enjoyed the view from my window. Plus, the location is incredibly convenient, right next to a bus stop. I'll definitely be booking this hotel again next time.

Super location. Very clean. Breakfast quality is good but no big choice for longer stay. Gym is not in the same buillding with main entrance.

We had a truly delightful afternoon tea experience. The service provided was exceptional, with Alan being remarkably attentive and experienced. He took the time to explain each stage of the afternoon tea in great detail and did not feel rushed. Every serving was presented beautifully and tasted exquisite. We highly recommend this establishment for a wonderful treat. We'll be going back for sure😃

I wanted to reach out and say a huge thank you for ensuring that my 2 night stay was fantastic. From the second I walked in, I felt incredibly welcome. Every single person — from the front desk and the housekeeping team to the staff in the restaurant—was absolutely BRILLIANT. It’s rare to see such a high level of service across the board, and it really made my visit special. Please pass on my thanks...

I’ve had the good fortune of staying at the Langham twice this year and it’s been absolutely incredible both times. Rooms and the building are beautiful and luxurious and location is great— easy to walk to regents park and Oxford street and loads of restaurants and cafes nearby. Service is outstanding. Everyone was pleasant and most people addressed me by name. It was the attention to detail that...

The location is excellent, shopping is convenient, and there are various restaurants within walking distance. The service is also very considerate, and they proactively helped with luggage. I had a very comfortable stay for three days. I recommend the afternoon tea, which is beautiful and delicious. There is a pianist, and I really like the flowers in the lobby.

The hotel is conveniently located just five minutes away from Oxford Street. It has five-star hotel standards and the service attitude is excellent. I am very satisfied overall.

The accommodation service is very good. The breakfast is the best I have ever cooked in so many five-star hotels. It is very, very rich.

Had a great time at the hotel and the view was amazing and good customer service very helpful staff

Beautiful hotel, lovely staff, nice bar, amazing location

Few amenities for the price of this hotel. But it's a good base for exploring London.

Excellent family resort for ski learning beginners

Loved my stay. Great location, great room with a spacious patio, best shower ever, and very friendly, efficient staff.

Well located, beautifully designed in and out but city view they said was a building view blocked by huge walls and stairs

The service was excellent! They even gave us a free upgrade since it was our first time staying at their hotel. The location and surrounding area are great too!

Perfect location! Right in the heart of Chinatown, Regent Street, Piccadilly, Oxford Circus, and Bond Street – it's an ideal base for shopping and dining. The bathroom was decent, but the room itself was incredibly small, though understandable given the prime location. The front desk, housekeeping, and concierge staff were all very warm and attentive. Plus, the lobby bar offers complimentary daily...

The room was a bit small, but the overall service attitude was excellent.

The surroundings are very convenient, full marks!

The hotel's location is absolutely fantastic! It's right in the heart of London, next to Chinatown. You can hop on a bus right outside, and a black cab stand is just 100 meters away. Plus, there are tons of great food options, coffee shops, accessory stores, bubble tea shops, supermarkets, and more – everything you could possibly need! The staff are incredibly warm and welcoming. They even offer taxi...

Good location, friendly staffs and the room is very nice and clean

This hotel has a really premium feel to it. The location is superb; you can take the Piccadilly Line from Heathrow Airport, get off at Russell Square, and the hotel is less than 100 meters away. Even with a large suitcase, it's easily manageable. It's also very close to the British Museum. My single room, while not huge, was perfectly adequate, and I could fully open my 23-inch suitcase. The amenities...

The location is unbeatable, and the public areas are beautiful. It was the smallest room I've ever stayed in. In London, location isn't really that important because the subway system is so developed. I'd advise against it, I really would.

The room was clean and tidy, the location was excellent, and the facilities were comprehensive. It's very close to the British Museum, within walking distance. The overall architectural style is quite unique, and the breakfast was abundant. They even provided complimentary snacks and milk. It was all about the experience.

The hotel boasts an excellent location, directly across from Russell Square, and the British Museum is within walking distance. Transportation is incredibly convenient, with a subway station nearby. The hotel's cleanliness and service are both very good, and the breakfast is decent.

## Facilities The facilities are compact but well-appointed. For a hotel housed in an older building, they are quite good. There's no heated toilet seat, and the shower is over the bathtub, but the bed itself was wonderfully soft and comfortable. ## Cleanliness I stayed for four nights, and the room was impeccably clean every single day. Any requests we left on a note were generally met. ## Location...

The hotel is a beautiful late-Victorian building, intricately designed yet retaining a stately elegance. It stands quietly on the street corner, as if frozen in time. There was always a doorman on duty outside, no matter how early or late, which gave a wonderful sense of security. One tall, slender gentleman with black hair, dressed in a tuxedo and sporting a beautifully trimmed beard, seemed straight...

The hotel was almost empty — at breakfast in the mornings there were no more than three tables occupied at the same time — yet we were assigned the furthest corner room, which felt more like a narrow corridor than a proper hotel room. The view overlooked a dirty rooftop. Given the low occupancy, it was obvious that the hotel had the option to offer a more comfortable room. Breakfast deserves a separate...

The room was incredibly small; once the luggage was in, there was barely any space left to move around. The welcome experience was non-existent, and the separate restaurant had no staff in the morning. When running hot water, the room made a sharp, screeching noise. At night, the room temperature was too high, and the air conditioning was very loud. Most importantly, the room had no soundproofing—I...

One of the best hotels in London

The room was spacious and clean, the front desk staff had a good attitude, and the bar downstairs was pretty great.

My favorite hotel in London! This is my second stay here after a few years, and the location is absolutely fantastic. You can walk to the British Museum, Covent Garden, and Chinatown, and it's just a 2-minute walk to the subway station. There are tons of restaurants and coffee shops nearby, and the breakfast is delicious!

My stay in London this time was very satisfying. The hotel has a long history, but the renovations are still well-maintained. The breakfast room seems to have been recently renovated; it looks very new and stylish.

Nice iconic hotel, location not that ideal to the city center. Higiene good. service not good, not helpfull, not much facilities

We had the most amazing stay at The Landmark London celebrating my husband’s milestone birthday. From the moment we arrived, the experience exceeded all of our expectations. We had requested an upgrade for the special occasion, and the hotel very kindly granted this — the room was absolutely beautiful and made the celebration even more memorable. The service throughout our stay was exceptional; every...

A luxurious and high-quality hotel. The rooms are very spacious and stylish. The location is also fantastic.

Funny, nice hotel hotel in terms of ambience history and architecture.

A superb hotel in every way. Comfortable, great breakfast, lovely staff. We will be back!

The hotel is amazing 👏 everything is great we had great time me & my husband.

10/10 experience absolutely loved this hotel and location 

The service was very good. The front desk helped with a lot of luggage. The location and transportation were very convenient.

It's very good. There are stations, several supermarkets and chain cafes nearby. Although it's not in the city center, it's not far from anywhere. You can reach many famous attractions in ten minutes. Overall, I will stay here again.

London hotels have a common problem, expensive and small, a very ordinary hotel, but generally quiet and ok to sleep. Breakfast is ordinary and ok, hotel service is ok, if you ask, they will be very nice to help you answer.

Great location with various eateries and groceries nearby. Close to train station and buses. comfortable and clean room. Staff were pleasant and helpful. Carpet was a little sticky in room when we arrived but it got better after housekeeping came twice.

Great location with various eateries and groceries nearby. Close to train station and buses. comfortable and clean room. Staff were pleasant and helpful. Carpet was a little sticky in room when we arrived but it got better after housekeeping came twice.

Fantastic hotel - superior room was spacious and clean. Spa is the best in London and can’t wait to come back. One thing to mention is that you get charged 5% discretionary room charge without much explanation on checkout - surprised given how expensive the hotel is. Also a little disappointed to have been chased to checkout 30 mins before checkout time

Classic old money style hotel, quite good

The room is big. The breakfast is good and rich. There is also Chinese food.

Expensive for a reason, old money style, money is king, service matches value

Great hotel. Nice location and has good facilities for work and a spa.

Will stay there every time in London

Everyone at The Dilly was super helpful and friendly, we visited for my birthday. The room was lovely - reception and concierge staff were excellent.

Staff were very friendly, bed was very comfy and as the room was a birthday gift the hotel kindly decorated the room with celebratory bunting on their own accord - a very welcome gift

Great location, great service. Worth the price, breakfast was delicious.

Amazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a...

This is a five star hotel that needs to improve its standards. The TV in the room switched on and off throughout the night, noise insulation needs improvement as you can hear the traffic noise outside, I forgot my charger and cable for my IPhone USBC , no in room solution offered, when I spoke to reception they told me the only option was to charge at reception. This is not the 5 Star experience I...

Very disappointed for the super high prices paid. One of the most expensive hotels in London n probably around the world. However, not anything close to the service provided by many other 4 or 5 star hotels. I believe many other 3 star hotels or even smaller boutique hotels can do better! No toothbrush / toothpaste or other amenties (like shower cap, cotton buds in room! I have to call more than once...

For this price in my home country, I could stay in a luxurious, high-end hotel. But in London, you shouldn't have such high expectations. The value for money isn't great, but then again, you can't be too demanding when you're abroad.

The location is great as it is right on Liverpool street tube and rail station. Room design is trying to be chic modern but the fixtures are starting to look worn out. The room I had looked inside the courtyard and was dark. And the shower floor was very slippery so had to be careful. With the price don’t think i will stay here again. There are other options also close to Liverpool street.

Amazing hotel, I will be stopping at this hotel again. Rooms are nice and very spacious. Offering free drinks on arrival. We stopped there Saturday to Sunday one night. The location is brilliant and it was a complimentary bar between 5-6 downstairs which was great. Complimentary drinks in the room fridge. Check out was 12, I have no fault with this hotel and I will be staying at this hotel more often...

Fantastic service from start to finish. Cannot fault a thing

The Hotel location was very good. Just next to Tube station and Liverpool Train Station. Plenty of options for dining near the Hotel. The breakfast spread was good, and the staff was very welcoming. Will definitely stay again

Had a fantastic stay at Andaz, facilties were great, very lovely and helpful staff. Breakfast time was a bit chaotic- waitress took coffee order and forgot, then asked another member of staff, they too forgot, finally asked again and after almost 20 mins coffee got delivered, however wrong order. Took over 10 mins for eggs to be served at table.

We had a wonderful time staying at The Savoy. All the staff we encountered during our stay were friendly and helpful. A special thank you to Thomas, Roland, Ines and Belinder for their warmth, attention to detail and professionalism. I look forward to my next visit.

One of the best hotel stays I’ve had anywhere in the world. The service is exceptional, warm, natural and consistently at the highest level. The location is unbeatable and the river views from the suite are something special. Housekeeping was immaculate and every interaction with the team felt effortless and genuinely welcoming. A beautiful mix of heritage, atmosphere and world class hospitality. An...

Truly Excellent – Best Place for Special Events The Savoy is really and truly excellent—one of the best places for hosting or attending special events. From the moment I arrived, everything felt luxurious, organised, and perfectly managed. The atmosphere is elegant, the décor is stunning, and every detail reflects class and professionalism. I had a wonderful experience, especially with the events...

We have recently enjoyed an overnight stay at The Savoy to celebrate a milestone birthday for my husband. Whilst it might be expected that a hotel of its calibre would demonstrate exemplary service in all areas, it does not always mean that it is demonstrated. We would, however, like to congratulate the hotel on exceeding our expectations in all areas. We were warmly greeted by Ayesha on our arrival...

After enjoying a wonderful night at the theatre in London, we headed to The Savoy for a drink. We arrived rather late at the American Bar and without a reservation. Peter, the host, welcomed us with remarkable warmth and offered us an excellent table. Although the kitchen had already closed, the lovely young woman who served us proved to be a true hostess. She seemed to “read” our appetite and, with...

Nice a classic hotel in downtown

Good location, we requested a quite room it’s very good corner room and very quite

The receptionist, Jacky, was nice and professional. Good location for catching a morning eurostar train. The A/C control was a bit confusing.

Room too small No complimentary drinking water No slippers Staff were indifferent

Room too small No complimentary drinking water No slippers Staff were indifferent

Always a pleasure, it’s now my go to place in London. Great room this time and the bars are cracking and the location is excellent

Perfect location, good place from Eurostar . Close to Harry Potter station if you interested. Fast food around 24hrs. Many bus routes are stopped at king cross road or library. So convenient . Drip coffee bag at room. Hair dryer is good with me. Bed clean and comfortable. Whole design is great ~ feeling warm and trendy.

My stay at the hotel was absolutely delightful! The facilities were excellent, and the bath amenities were especially impressive. Breakfast was abundant and elegantly presented with a sophisticated touch. As my partner and I had an early train to catch, the thoughtful staff kindly prepared breakfast boxes for us. What stood out the most was when I misplaced a personal item in the room—the hotel responded...

The hotel is situated in fancy area if london. The staff were shamazing! They gave me a late check out!

This was the best hotel experience I've had in London. Although there was an issue at check-in where the room type I booked wasn't available due to a previous guest extending their stay, Manager Alex handled it perfectly. He resolved the problem and even offered a complimentary dinner and champagne. I truly felt their professionalism and respect for guests. Furthermore, the hotel's location, environment...

Great location, friendly staff, enjoyable stay.

Generally a very good stay. I enjoy the location and hotel as a whole. It’s a pleasant place to stay in London.

Good Service, convenient location, room very hygiene, breakfast is great. Only the bed a bit too soft, will be great if the mattress more supportive