Spa-Hotels in London

Great location. Great service. Rooms very comfortable however bathrooms are very outdated.

good facilities, and friendly service. I enjoyed my stay and would recommend it.

You can find better 4* hotels in third world countries for a fraction of the price. I paid over £162 for a night for this awful hotel. Mostly occupied by arabs from the gulf, who dont care what they get and pay for. I booked a deluxe king room and the size of the room is about the size of my bathroom. The only thing you get in the room is 2 cans of water and nothing more. The shower gel in the bathroom...

The location is excellent and its within 20mins to touristy spots etc

The London Metropole Hotel exceeded my expectations during my recent stay. The location is excellent, situated near major attractions and public transport, making it easy to explore the city. The staff were warm and welcoming, providing exceptional service from check-in to check-out. My room was spacious, clean, and equipped with modern amenities, offering a comfortable retreat after a busy day. I...

The Christmas atmosphere was really strong, with Christmas trees everywhere. The breakfast manager was also super friendly and spoke Chinese, which was a huge plus!

The room's location is excellent, and the view is great.

One of my favourite hotels in London. Brilliant location for Big Ben, London eye etc. great room and facilities like gym and pool. Great stay

I booked this hotel for New Year's Eve, and the room had a beautiful view of the fireworks 🎆. The location is excellent; as soon as you step out, you can see Big Ben~

Great location, but the room decor was a bit dated. The decorative painting on the cabinet was a little creepy. The front desk staff were very friendly. Plus, if you opt out of housekeeping, you get a free bottle of wine, which is a nice touch!

Always incredible experience at this hotel !

The facilities are a bit dated, but the room itself was very large and spacious. The hotel breakfast was also quite good. Mobile self-check-in is available, so you don't need to go to the front desk. You can also handle check-out on your phone and simply leave. Be aware that it can get quite noisy on weekends. My next-door neighbors were screaming and making a racket all night; they sounded like young...

I checked in on March 20, 2026, and received key cards for rooms 2084 and 2085. I went out and returned around 6 PM. Neither key card for room 2085 worked. I went down to get a new key card and went back up, but it still wouldn't open. I went down to the reception a second time. They said a technician would check the door and asked me to wait in room 2084. After a while, reception called room 2084...

I absolutely loved the room that we got. It was in 6th floor, it was a bit tricky to find the room but once i remembered where it's located it got easier. The staff was very welcoming on the day of, the room was cleaned daily. Room was spacious for a weekend vacation as you can see from the bathroom. الغرفه شوي ضيقه و ماكان يمدينا نحط شنطنا على الارض، ولكن السرير كان مريح انصح فيه اذا تبون ت...

Enjoyed the stay very much. Close to a lot of shops and places.

Perfect location, near Hyde park and Oxford street

Nice hotel. I stayed here a night for an Awards night. Hotel is clean with friendly staff. The room I stayed in was a double bed room and it was spacious enough with everything in reach from the bed. Only caution is the halls leading to the rooms can be a maze...lol. but they were smart with the signs so you can't get lost

We stay here everytime we come. It is our favorite place to stay.

There was nothing negative to say here, everything was wonderful ranging from check-in to how clean the room was.

Good experience, ideal location situated next to the Business Design Centre. Service and staff all very friendly, nice breakfast.

The front desk staff were very friendly. The room was spacious and clean and it was a fantastic location. I booked here at the last minute and it was great.

Dear Hotel Management, I would like to report the serious issues we encountered during our stay at your hotel, which we attended with my family for a business meeting. Throughout our stay in room 152, the heating system was not functioning. When we reported the issue, providing a tiny electric radiator for such a large room was far from professional. Furthermore, my request to speak with a manager...

This is a well placed hotel mid way down Upper Street so excellent for Islington. I stayed 2 nights and had two rooms which were both excellent ..one with a bath and one with a shower. I had breakfast one morning for £15 and this was a relaxing venue to start the day with a calm and quiet ambience. I will stay again . No noise problems. Good value for money.

Fairly central. Staff are very friendly. Often have some nice snacks or fruits in the afternoon. Nice view of London from the front door!

Nice location, under 1 min away from High Street Kensington station . The reception and lobby outstanding . Room outdated , furniture and bed, pillows very basic, dated. Air con very old, noisy and not efficient . For that I will not come back but personal taste.

Such a beautiful old world hotel. Fabulous reception, everything you could need. Big rooms well Laid out and feels like a much more expensive hotel. Ideal location a few mins walk from station but tucked in a side street so no street noise. Super comfy beds. Love staying here - feels like a treat!

Great hotel to stay in for being very close in central London easy to get too great price and overall amazing stay

The location of this hotel is acceptable, but the service is extremely poor. I opted for and paid for the breakfast when booking the hotel, yet the front desk staff told me I had to pay extra for it again during check-in. Only after I showed them my booking confirmation did they give me the breakfast vouchers. Then, on the morning of the second day, the service staff directed me to the bar counter...

Very convenient for us as we had to book out our rooms at the very last moment. Looking forward to staying again:).

Served By Sifou upon check-in. he was extremely helpful. The location is good, transportation easily accessible.

The location is fantastic, with the Angel Light right outside the window. They even have thoughtful touches like complimentary water bottle refills available at the elevator.

The hotel's location is excellent, within walking distance to many attractions, and the room was decent. However, check-in time is in the afternoon, so if you arrive early, you'll have to store your luggage first. Also, we had booked a twin room, but the hotel kept trying to give us a single room. We had to decline multiple times before they finally gave up.

The hotel's location is excellent. There's a bus stop right outside, and it's very close to the subway station. You can even walk to Trafalgar Square. The room includes complimentary water and is cleaned daily. The hotel breakfast offers a good variety, and the staff are all very polite.

Great hotel in an unbeatable central location. Clean, comfortable rooms and very friendly, helpful staff. I really enjoyed my stay and would definitely recommend Strand Palace.

The room is on the smaller side, but the location is excellent, perfect for a solo trip. You can walk downstairs to Covent Garden and the Theatre District, and this area feels quite safe with a wide variety of food options.

Amazing hotel. Lovely rooms and facilities. Perfect location. Great breakfast. Lovely staff. Would recommend to others. Will stay again. 10/10.

The location was perfect but the room is a little run down. They need to replace the carpet and fix the glass beside the bath tub which is a big hazard for anyone but the whole bed space was perfect for families with multiple children.

Location is excellent, very close to Oxford Street & all the shops & restaurants

Rooms are big and spacious, cleanliness can be improved. Overall hotel is abit old. With certain times some odd smell. Location was great with many restaurants and cafe nearby.

The hotel located in a very convenient place but the room not so clean.

Very happy with my stay—excellent, top-notch service.

Located at the shopping area... selfridges, M&S, Primark and many more. Counter staff were helpful... a blonde lady was very sincere and kind to do a lot without asking. Hotel is a bit used with only one escalator going up and I pity those walk down the long stairs everyday. Yes, they have a elevator tug at the back for the luggage but... anyway, the hotel attracted lots of Arabs in a big groups...

Perfect stay! Super comfy rooms, incredibly friendly and helpful staff and incredible views. Would love to stay again soon!

The room was really spacious, a big plus! The pool isn't huge, but it's perfect for adults to just relax, and it was great for the two kids to splash around in. The concierge was incredibly friendly and helpful, which definitely added to the positive experience.

Overall verdict: We didn’t have any housekeeping until morning we were due to checkout even though we had our cleaning light on for 24hrs. Seemed to be limited in staff other than down at reception. Gin and lemonade with a wine £37 in restaurant (pretty pricey) One of our bedside tables had a crack in probably 12inches long. Dirty piles of towels alongside plates that was left in corridors for over...

Lovely room spacious with a, shower and separate bath. Small spa and pool with lovely clean facilities. All staff were extremely friendly and accommodating to our needs.

Great, great, great, great! Amazing Britain 🇬🇧, let love shine!

This was the best value-for-money hotel stay I've had in London, out of many. The location is truly fantastic; it's so convenient to get anywhere. Right by the River Thames, it's a short walk to Big Ben, the London Eye, and even the recently renovated Battersea Power Station. What's more, the hotel's service and environment are significantly better than other hotels in the same star rating. Highly...

The room was spacious, bright, and clean – very good! The breakfast was delicious and had a great variety. Highly recommend!

For its price point, this hotel in West London offers great value for money. The rooms are spacious, and the breakfast is decent. It's also very conveniently located for transport. The biggest issue was the shower water wasn't very hot, making showers quite cold. The bedding was also subpar, feeling a bit grubby and as if it hadn't been changed.

The hotel's location is a bit west of the city center, taking about half an hour to reach Big Ben and the main train stations. However, it's right next to Hammersmith, a major tube and bus hub, making getting around very convenient. Because of its location, the price is also more attractive compared to hotels in the core area. Hotel rooms in the UK are generally small, but this room size was quite...

Great location, with two subway lines nearby making it convenient to get to the airport. There are also restaurants and a supermarket in the vicinity. The room size is decent. The decor is a bit dated and the maintenance is just average. Overall, the value for money is still pretty good.

Nice Location, Near Tube Hammersmith and bus stop Nice Service Good

Horrible experience, would not recommend. I had a serious safety incident during my stay on September 27, 2025. On the morning of the 28th, my partner and I were trapped in an elevator. The doors would not open and the panel read "Out of Service." Crucially, the emergency alarm provided no help. I pressed it continuously for over five minutes, and no one from the hotel responded—no intercom, no...

Have stayed here before - good location close to tube and next door to a casino. Did not eat here so cannot comment on food. Room big enough with a good shower.

I am stuck going there for conferences each year and do not like this hotel. They pretend to be a 4-star, but they are more like a 2-star, and their breakfast has gotten worse each year. They renovated some rooms with more light, which is good, but still cannot figure out how to provide simple amenities like tissue paper and maybe an extra roll of toilet paper? Avoid if you can.

The hotel was “okay”. You have to pay for anything even slightly extra (getting cutlery into the room? 3 pounds). The rooms cleanliness was average - bathroom was not great, however bedsheets were clean.  Breakfast wad really great - with a wide variety of choices. Some of the options were English breakfast, fruits and yoghurt, pasties, and other.

Great service and location. I have stayed at this hotel several times over the past three years. Staff are very welcoming. My last stay was superb. I asked for Shattaf as usual but when rooms with Shattaf were fully booked (Christmas time), they upgraded my room at no charge at all. Kudos to Tessy and Hakim who helped me with the upgrade.

We had the most wonderful stay at this hotel, where the customer service was truly incredible from start to finish. The team were friendly, warm, and genuinely welcoming, and they made our anniversary feel so special by upgrading our room – a thoughtful gesture that set the tone for an exquisite experience. The rooms themselves were impeccable: beautifully designed, spotlessly clean, and finished...

Great hotel and staff. Overall the room was clean. It was well stocked with amenities. However the sheets had lots of lint. The room had a sour smell. The rooms need ventilation. We had to call the staff to help with water. They were patient and polite. Every time we came back to the hotel, they were welcoming and attentive to our needs. The location is perfect to our getting around to tourist spots...

The reception team were friendly at check in, and I was given a beautiful tin of truffles and some drinks vouchers (maybe as a diamond member?). This was really a special touch and appreciated. However the room itself wasn’t great. I’ve stayed in quite a few London hotels so know you don’t get lots of space and for 1 night you don’t need much, but this room was so small it was a struggle to move about...

Checked in to hilton 3 times this trip and was attended to by a Mr H**** at this hotel. Comparatively speaking, check in this time wasn't great. Didn't feel welcomed at all.

Ordered Mac n cheese as only had 3 choices to pick from when I called at 2230 even though it says menu listed is 24/7 and had a lot more on it but not available.Said £6.50 on menu and at check out they said it was £16.50 and a £5 tray charge! £21.50 in total for what is pictured and a below average version. Wont be doing that again. Also stayed for 4 nights and daughters room wasnt cleaned on the ...

Excellent location, near Westfield shopping mall and Shepherd Bush train station. Very convenient location

I’ll be honest — my stay at Hilton Kensington did not meet my expectations. While the staff were generally polite, the hotel itself feels dated and in need of a proper renovation. The layout and use of space are inefficient, which affects overall comfort and flow, especially for a brand carrying the Hilton name. That said, Luke was truly the highlight of the stay. Professional, attentive, and genuinely...

very good location and nice staff

We really enjoyed our stay. The hotel was clean, cozy, and felt very welcoming. The location was convenient, and everything we needed was nearby. Highly recommended!

The room was spotless, and breakfast was amazing. The staff were incredibly friendly; a special shout-out to the front desk for the complimentary cookies! This truly is the best hotel I've stayed at in London. The location is excellent, in a quiet and safe neighborhood, and it's super convenient for getting around, being just a four-minute walk from the metro station.

The service was great, the environment was lovely, and they even offered complimentary snacks. Superb!

Excellent! I'd definitely come back next time! The hotel's location is great and feels very safe. The breakfast was really good (much better than English breakfast!), and all the staff were super friendly. Being right next to Tower Bridge was a fantastic experience!

very very good experience. I love it so much. I am seriously love this hotel. It is perfect

I absolutely loved their cookies; I left in such a rush that I forgot to ask for more. We booked an executive room, which gave us access to the executive lounge on the ground floor – it was great for snacks and drinks. The room facilities were pretty good, and it was cleaned daily. The hotel's location is superb; you can walk to Tower Bridge right outside, and it's incredibly convenient to get to the...

The lady from the front seat was very nice and helpful.

We have no good experience in this hotel, when we went to our room first night, find there was something broken on the ground and we told the staff next day for repairing, however until we leave four days later, nothing changed. But the most bad was we would like to add one more breakfast (since including two from three persons), we did at the first day, it’s ok and the staff told us can purchase again...

I had a pleasant experience at Ibis London Earls Court. The hotel offers good value for money, especially for London standards.

The hotel is newly refurbished. Clean and modern. Location is near tube station. Not much security. Can just walk in and access hotel floors. Bare essentials. No bedroom slippers, tissues, etc.

The hotel facilities were mostly as shown in the photos. However, the bedding was dirty, and the quality of the duvet was poor. Despite it being summer, the large temperature swings made the room cold at night, and I often woke up feeling chilly. Don’t expect much from the cleaning service – they only emptied the trash and tidied up the bed. That said, the room was more spacious compared to other accommodations...

The hotel facilities were mostly as shown in the photos. However, the bedding was dirty, and the quality of the duvet was poor. Despite it being summer, the large temperature swings made the room cold at night, and I often woke up feeling chilly. Don’t expect much from the cleaning service – they only emptied the trash and tidied up the bed. That said, the room was more spacious compared to other accommodations...

I recently stayed at the Hotel Plaza in Waterloo, and overall, it was a pleasant experience, though it definitely had its ups and downs. The Good: The room itself was lovely—clean, well-maintained, and comfortable. I had a generally good stay and found the atmosphere of the hotel to be quite nice. If you are looking for a solid place to rest your head in a great location, this fits the bill. The Not...

Nice and enjoyable experience. Would recommend to friends if they visit London

Was an issue at check in with my reservation which they finally sorted after an hour. Perfect location right opposite Lambeth North station as well. Breakfast could have been better with more variety for a 4 star hotel. Spa was okay shame pool was so cold! Not sure I’d stay again would depend on the price! Staff seemed really nice. Not any amenities in the room.

Fantastic stay, comfy beds and amazing facilities in room. Would love to return one day

I love this hotel - very clean and spacious. Location was great too, right outside of the tube station.

I love this hotel - very clean and spacious. Location was great too, right outside of the tube station.

Toilets are small, all hotels facility apart from gym is sublet out to 3rd party. I wouldn’t stay here again for the price. Staff are friendly, but just better value elsewhere. Great location tho.

Stayed at the hotel for one night attending a conference. My room was exceptionally clean and furnishings great quality. The bed was very comfortable. I had a great night's sleep. Wish I could have stayed longer.

I paid over 4,000 for a night, and the room was only 20 square meters, extremely small. The front desk even gave me a room that never gets any sun, while the Italians across the hall had a room with great sunlight. Plus, the air conditioning was broken. It was a terrible experience, and the front desk staff were very cold.

excellent location, can walk to most of the tourist spots, also close to the underground so travel is not a problem. Very helpful staff, good breakfast.

This is a great hotel with an excellent location, offering top-notch service and delicious breakfasts. However, the rooms are very small for a hotel of this caliber. The room amenities, such as power outlets, charging stations, and other small details, feel outdated.

Let's start with the positives: it's close to attractions (Hyde Park), but the room doesn't have a view. The hotel service was five-star. Now for the negatives: the room facilities are old, the desk lamp was crooked; the curtains were broken and couldn't be fully closed; the cabinets were uneven; and the windows had poor soundproofing. It really felt like a 'dilapidated and small' place.

Really enjoyed our stay the staff were amazing. Couple of things the shower screen didn’t fit tight on the bath therefore water went all over the floor, no toilet brush, no water glasses only the ones in the bathroom. Other than that everything was fine. Would recommend. Had lunch it was very nice and the bar in the evening was really nice staff very welcoming. Breakfast lots to choose from.

A good business hotel with good value for money.

Thank you for every single isaw it in Hotel Special thanks to Abdel

Had a great stay at the Hyatt Regency London – The Churchill. The staff were professional and helpful, the room was clean and comfortable, and the location was perfect for exploring the city. Would definitely stay here again.

room service is good, the breakfast could be better.

This hotel has the perfect location where I could easily access to the underground. Highly recommended for its good service and nice rooms

The lady at the front desk was kind enough to upgrade us to a suite for free. The room was clean and tidy with plenty of space, two separate bathrooms, and a huge dining area. It was great value for money, and I'll definitely choose this place again next time.

The location and the breakfast buffet was the highlight. In terms of quality of the rooms to price ratio, it could be a lot better. The rooms need to be renovated to live up to the luxurous standards that most guests get experience from other interContinental Hotel locations around the globe- particularly in Asia.

The front desk service was exceptionally professional and wonderful! It felt very personal, like being at home!

Booking a one-bedroom suite with kids was absolutely fantastic, especially with the sea view. The breakfast and pool were big hits with the little ones. Next time we have an event near the O2, we'll definitely book this place again.

A pleasant and clean hotel. So quiet at night! Couldn't fault the room. Breakfast was very slow when ordering from the menu though, it only had 4 dishes yet 25 mins after ordering we had to cancel as we ran out of time to eat it before we had to leave. Very convenient for the O2 in the afternoon and evening. Strangely in the morning the shortcut to the O2 doesn't open til 10 am because the O2 isn't...

The hotel is lovely but cannot cope with the O2 concert traffic. Check in was very poor for an IHG member and the Food and Beverage offer was swamped at bust time. Shout out to the 18th floor bar team who worked their socks off.

Email sent to you no reply very very poor service

Very nice and comfortable stay.

Great experience from start to finish. We had a slight issue with the smell of smoke in the room on arrival, but another room was sorted out very quickly, Great service from the front desk, and a small cake in the room to celebrate our birthdays. Thank you.

St. James' Court, A Taj Hotel, remains one of London's most elegant retreats. The location is truly second to none—footsteps from Buckingham Palace and the serenity of St. James' Park, yet it feels tucked away from the city's frantic pace. The hallmark of this hotel is the 'Tajness' service; the staff are consistently attentive and professional. A particular highlight is the Shakespearean Courtyard...

I went to London during the Spring Festival holiday and stayed at this hotel for 12 days. During that time, I got warm - hearted service from Mia, a girl from Hong Kong, and there was also a girl from Malaysia. Sorry, I forgot her name. They were both very attentive. Everyone at the hotel is super friendly. The triple - room is quite spacious and clean. There's a heated rack in the bathroom that can...

Amazing hotel with good location and superb services definitely coming back to it

Everything is perfect, looking forward back again

We had a wonderful stay at the luxurious The May Fair Hotel in London. The room service was absolutely top-notch and surprisingly at a very small service fee compared to many other hotels. We enjoyed breakfast in bed with an impressive variety of options, truly spoiled for choice. The entire experience was elegant, comfortable, and beautifully luxurious. I would definitely recommend it.Zina at the...

I just had the pleasure of staying at the The May Fair, A Radisson Collection Hotel, and I can honestly say it was an exceptional experience from start to finish. The location is absolutely perfect, right in the heart of central London, making it incredibly convenient for both business and leisure. Being just moments away from some of the city’s most iconic spots made getting around effortless, while...

I just wanted to leave a review to say how wonderful my experience has been at Edison. The environment is very welcoming and professional, and all of the staff are extremely friendly and kind. The gym is really good, and the spa treatments are amazing. The facilities are well maintained and create a relaxing, comfortable atmosphere. A special mention to the team who always make me feel comfortable...

Great location. Found the room a little underwhelming for the price.

I had a really great experience with The Mayfair Hotel overall. I originally booked about 9 months in advance on a non-refundable rate, but due to unexpected circumstances I couldn’t travel. The hotel was extremely understanding and, instead of canceling my booking, they kindly allowed me to reschedule for later dates. That flexibility honestly meant a lot and was the main reason I decided to come...

AMAZING STAY! WOULD BOOK AGAIN AND RECOMMEND. Came with family for a birthday weekend trip. We were all very impressed. Location is excellent- basically in the heart of London with breathtaking views of St Paul’s Cathedral. The hotel itself was outstanding - scaly considering its 4 stars. It’s more like 5 to be honest. Free water on site and in rooms, which is extremely helpful. The hotel is very...

It’s was convenient as I was on a work trip. Staff was welcoming and the whole experience was great. Room was clean which is always a plus. Definitely would recommend for a chill weekend as the spa is good and the surrounding is great

The location is great. After taking the Gatwick train into the city, it's about a 7-8 minute walk to the hotel. St. Paul's Cathedral is right outside the door, and there are plenty of dining options nearby. You can even pre-order from Five Guys and eat there. The prices fluctuate quite a bit, but if you catch a good deal, it offers decent value for money.

The location is very close to the project, and the breakfast is indeed very rich.

Just next to St. Paul Cathedral one of the landmark of London so you will always enjoying perfect views and vibrant of city, restaurants and coffee shops

Firstly the roof terrace, if you wish to use this, make sure to check it is available before you book. It was booked for private events all weekend so I was unable to enjoy the view that I originally picked the hotel with the idea of dinner over the London skyline. Disappointing and not made clear on apps or their website. Sooo, I paid for superior king room and was put in a disabled room with filthy...