Hotels in London

Great location. Great service. Rooms very comfortable however bathrooms are very outdated.

good facilities, and friendly service. I enjoyed my stay and would recommend it.

You can find better 4* hotels in third world countries for a fraction of the price. I paid over £162 for a night for this awful hotel. Mostly occupied by arabs from the gulf, who dont care what they get and pay for. I booked a deluxe king room and the size of the room is about the size of my bathroom. The only thing you get in the room is 2 cans of water and nothing more. The shower gel in the bathroom...

The location is excellent and its within 20mins to touristy spots etc

The London Metropole Hotel exceeded my expectations during my recent stay. The location is excellent, situated near major attractions and public transport, making it easy to explore the city. The staff were warm and welcoming, providing exceptional service from check-in to check-out. My room was spacious, clean, and equipped with modern amenities, offering a comfortable retreat after a busy day. I...

The Christmas atmosphere was really strong, with Christmas trees everywhere. The breakfast manager was also super friendly and spoke Chinese, which was a huge plus!

The room's location is excellent, and the view is great.

One of my favourite hotels in London. Brilliant location for Big Ben, London eye etc. great room and facilities like gym and pool. Great stay

I booked this hotel for New Year's Eve, and the room had a beautiful view of the fireworks 🎆. The location is excellent; as soon as you step out, you can see Big Ben~

Great location, but the room decor was a bit dated. The decorative painting on the cabinet was a little creepy. The front desk staff were very friendly. Plus, if you opt out of housekeeping, you get a free bottle of wine, which is a nice touch!

Always incredible experience at this hotel !

The facilities are a bit dated, but the room itself was very large and spacious. The hotel breakfast was also quite good. Mobile self-check-in is available, so you don't need to go to the front desk. You can also handle check-out on your phone and simply leave. Be aware that it can get quite noisy on weekends. My next-door neighbors were screaming and making a racket all night; they sounded like young...

I checked in on March 20, 2026, and received key cards for rooms 2084 and 2085. I went out and returned around 6 PM. Neither key card for room 2085 worked. I went down to get a new key card and went back up, but it still wouldn't open. I went down to the reception a second time. They said a technician would check the door and asked me to wait in room 2084. After a while, reception called room 2084...

I absolutely loved the room that we got. It was in 6th floor, it was a bit tricky to find the room but once i remembered where it's located it got easier. The staff was very welcoming on the day of, the room was cleaned daily. Room was spacious for a weekend vacation as you can see from the bathroom. الغرفه شوي ضيقه و ماكان يمدينا نحط شنطنا على الارض، ولكن السرير كان مريح انصح فيه اذا تبون ت...

Enjoyed the stay very much. Close to a lot of shops and places.

Perfect location, near Hyde park and Oxford street

Nice hotel. I stayed here a night for an Awards night. Hotel is clean with friendly staff. The room I stayed in was a double bed room and it was spacious enough with everything in reach from the bed. Only caution is the halls leading to the rooms can be a maze...lol. but they were smart with the signs so you can't get lost

We stay here everytime we come. It is our favorite place to stay.

There was nothing negative to say here, everything was wonderful ranging from check-in to how clean the room was.

Good experience, ideal location situated next to the Business Design Centre. Service and staff all very friendly, nice breakfast.

The front desk staff were very friendly. The room was spacious and clean and it was a fantastic location. I booked here at the last minute and it was great.

Dear Hotel Management, I would like to report the serious issues we encountered during our stay at your hotel, which we attended with my family for a business meeting. Throughout our stay in room 152, the heating system was not functioning. When we reported the issue, providing a tiny electric radiator for such a large room was far from professional. Furthermore, my request to speak with a manager...

This is a well placed hotel mid way down Upper Street so excellent for Islington. I stayed 2 nights and had two rooms which were both excellent ..one with a bath and one with a shower. I had breakfast one morning for £15 and this was a relaxing venue to start the day with a calm and quiet ambience. I will stay again . No noise problems. Good value for money.

Fairly central. Staff are very friendly. Often have some nice snacks or fruits in the afternoon. Nice view of London from the front door!

Nice location, under 1 min away from High Street Kensington station . The reception and lobby outstanding . Room outdated , furniture and bed, pillows very basic, dated. Air con very old, noisy and not efficient . For that I will not come back but personal taste.

Such a beautiful old world hotel. Fabulous reception, everything you could need. Big rooms well Laid out and feels like a much more expensive hotel. Ideal location a few mins walk from station but tucked in a side street so no street noise. Super comfy beds. Love staying here - feels like a treat!

Great hotel to stay in for being very close in central London easy to get too great price and overall amazing stay

The location of this hotel is acceptable, but the service is extremely poor. I opted for and paid for the breakfast when booking the hotel, yet the front desk staff told me I had to pay extra for it again during check-in. Only after I showed them my booking confirmation did they give me the breakfast vouchers. Then, on the morning of the second day, the service staff directed me to the bar counter...

Very convenient for us as we had to book out our rooms at the very last moment. Looking forward to staying again:).

Served By Sifou upon check-in. he was extremely helpful. The location is good, transportation easily accessible.

Great stay, room with a view was excellant, large bed and tv, clean and tidy. Cocktails in the bar was a highlight, as sat over looking the bridge was stunning, cosy and relaxing. Highly recommend this hotel

Nice hotel and awesome location. Also very good breakfast. Highly recommended in London

The views from the Tower Bridge room were absolutely stunning; the hotel's overall ambiance exceeded my expectations. The cleanliness was decent, with no major oversights. The facilities were standard—not super modern, but perfectly adequate for basic needs. The staff were friendly, responsive, and patient when I had questions. It was a good experience for a solo traveler, especially recommended for...

Great location in District 1, very convenient and only a 10-minute walk to the subway station. The room was a bit small, though.

The rooms are well-equipped, the environment is beautiful, and the transportation is convenient. The location is excellent. The breakfast is very rich, and the front desk staff are very helpful. This is truly a top-tier hotel in London. There are many beautiful sights near Tower Bridge that attract tourists.

The hotel very near Tower Bridge Morning sunrise n evening sunset view near hotel very nice

The location was perfect but the room is a little run down. They need to replace the carpet and fix the glass beside the bath tub which is a big hazard for anyone but the whole bed space was perfect for families with multiple children.

Location is excellent, very close to Oxford Street & all the shops & restaurants

Rooms are big and spacious, cleanliness can be improved. Overall hotel is abit old. With certain times some odd smell. Location was great with many restaurants and cafe nearby.

The hotel located in a very convenient place but the room not so clean.

Very happy with my stay—excellent, top-notch service.

Located at the shopping area... selfridges, M&S, Primark and many more. Counter staff were helpful... a blonde lady was very sincere and kind to do a lot without asking. Hotel is a bit used with only one escalator going up and I pity those walk down the long stairs everyday. Yes, they have a elevator tug at the back for the luggage but... anyway, the hotel attracted lots of Arabs in a big groups...

The location is fantastic, with the Angel Light right outside the window. They even have thoughtful touches like complimentary water bottle refills available at the elevator.

The hotel's location is excellent, within walking distance to many attractions, and the room was decent. However, check-in time is in the afternoon, so if you arrive early, you'll have to store your luggage first. Also, we had booked a twin room, but the hotel kept trying to give us a single room. We had to decline multiple times before they finally gave up.

The hotel's location is excellent. There's a bus stop right outside, and it's very close to the subway station. You can even walk to Trafalgar Square. The room includes complimentary water and is cleaned daily. The hotel breakfast offers a good variety, and the staff are all very polite.

Great hotel in an unbeatable central location. Clean, comfortable rooms and very friendly, helpful staff. I really enjoyed my stay and would definitely recommend Strand Palace.

The room is on the smaller side, but the location is excellent, perfect for a solo trip. You can walk downstairs to Covent Garden and the Theatre District, and this area feels quite safe with a wide variety of food options.

Amazing hotel. Lovely rooms and facilities. Perfect location. Great breakfast. Lovely staff. Would recommend to others. Will stay again. 10/10.

Perfect stay! Super comfy rooms, incredibly friendly and helpful staff and incredible views. Would love to stay again soon!

The room was really spacious, a big plus! The pool isn't huge, but it's perfect for adults to just relax, and it was great for the two kids to splash around in. The concierge was incredibly friendly and helpful, which definitely added to the positive experience.

Overall verdict: We didn’t have any housekeeping until morning we were due to checkout even though we had our cleaning light on for 24hrs. Seemed to be limited in staff other than down at reception. Gin and lemonade with a wine £37 in restaurant (pretty pricey) One of our bedside tables had a crack in probably 12inches long. Dirty piles of towels alongside plates that was left in corridors for over...

Lovely room spacious with a, shower and separate bath. Small spa and pool with lovely clean facilities. All staff were extremely friendly and accommodating to our needs.

Great, great, great, great! Amazing Britain 🇬🇧, let love shine!

This was the best value-for-money hotel stay I've had in London, out of many. The location is truly fantastic; it's so convenient to get anywhere. Right by the River Thames, it's a short walk to Big Ben, the London Eye, and even the recently renovated Battersea Power Station. What's more, the hotel's service and environment are significantly better than other hotels in the same star rating. Highly...

Fantastic stay. Great location, clean room, good facilities and even a little treat in our room for my husband’s birthday!

Fantastic experience! The pool and sauna were amazing.

The location is perfect, this is just underground station outside the hotel within 5 minutes walk, so convenient for us to walk around in london. However, the room is abit small but its expected since its LONDON righttt

Absolutely perfect reception service. They let me chick in was 1pm. Very flexible. And convenient. Kind warm .permission to late chick out at 1pm.

Nice and festive vibes hotel location is good too, just next to the main st and train

The room is unacceptably small for the price, housekeeping was inadequate, and overall the experience felt like a rip-off.

The room was spacious, bright, and clean – very good! The breakfast was delicious and had a great variety. Highly recommend!

For its price point, this hotel in West London offers great value for money. The rooms are spacious, and the breakfast is decent. It's also very conveniently located for transport. The biggest issue was the shower water wasn't very hot, making showers quite cold. The bedding was also subpar, feeling a bit grubby and as if it hadn't been changed.

The hotel's location is a bit west of the city center, taking about half an hour to reach Big Ben and the main train stations. However, it's right next to Hammersmith, a major tube and bus hub, making getting around very convenient. Because of its location, the price is also more attractive compared to hotels in the core area. Hotel rooms in the UK are generally small, but this room size was quite...

Great location, with two subway lines nearby making it convenient to get to the airport. There are also restaurants and a supermarket in the vicinity. The room size is decent. The decor is a bit dated and the maintenance is just average. Overall, the value for money is still pretty good.

Nice Location, Near Tube Hammersmith and bus stop Nice Service Good

Horrible experience, would not recommend. I had a serious safety incident during my stay on September 27, 2025. On the morning of the 28th, my partner and I were trapped in an elevator. The doors would not open and the panel read "Out of Service." Crucially, the emergency alarm provided no help. I pressed it continuously for over five minutes, and no one from the hotel responded—no intercom, no...

The STG Hotel is fantastically located and the lobby is well presented, but our room was very small and not particularly clean. In the corner of the room below the window there was a large damp-looking stain (see photo) on the carpet and the bathroom had signs of wear and tear. The carpet was old and didn't seem clean and there was barely enough room to walk around the bed. This hotel made us wish...

Decent hotel extended for a day to explore more of London. The extension gave me a breakfast included. The breakfast was well below average, limited options and the coffee was cheap. If its included in the fee, have a try. If you want to add on a breakfast I would suggest thinking twice and trying the shops around the hotel for more variation and quality.

They hotel lobby was great. But the room is old .and simple furniture.

The location is great— it’s right next to Oxford Street, with plenty of shops and restaurants, and very convenient access to buses and the underground, all within walking distance. The room was clean and well-maintained. The only minor downside is that it can be a bit noisy due to the busy street outside. Overall, I would still recommend this place for its location and convenience.

Definitely worth the price. Location is great, room is clean.

Everything was okey, the room a bit outdated but overall okey. However the heater didnt work and the remoate tv also didn’t work. Throughout the stay, it was okey but the services for me a bit out, no etiquette and the attitude for me not so good.

Have stayed here before - good location close to tube and next door to a casino. Did not eat here so cannot comment on food. Room big enough with a good shower.

I am stuck going there for conferences each year and do not like this hotel. They pretend to be a 4-star, but they are more like a 2-star, and their breakfast has gotten worse each year. They renovated some rooms with more light, which is good, but still cannot figure out how to provide simple amenities like tissue paper and maybe an extra roll of toilet paper? Avoid if you can.

The hotel was “okay”. You have to pay for anything even slightly extra (getting cutlery into the room? 3 pounds). The rooms cleanliness was average - bathroom was not great, however bedsheets were clean.  Breakfast wad really great - with a wide variety of choices. Some of the options were English breakfast, fruits and yoghurt, pasties, and other.

Great service and location. I have stayed at this hotel several times over the past three years. Staff are very welcoming. My last stay was superb. I asked for Shattaf as usual but when rooms with Shattaf were fully booked (Christmas time), they upgraded my room at no charge at all. Kudos to Tessy and Hakim who helped me with the upgrade.

We had the most wonderful stay at this hotel, where the customer service was truly incredible from start to finish. The team were friendly, warm, and genuinely welcoming, and they made our anniversary feel so special by upgrading our room – a thoughtful gesture that set the tone for an exquisite experience. The rooms themselves were impeccable: beautifully designed, spotlessly clean, and finished...

Great hotel and staff. Overall the room was clean. It was well stocked with amenities. However the sheets had lots of lint. The room had a sour smell. The rooms need ventilation. We had to call the staff to help with water. They were patient and polite. Every time we came back to the hotel, they were welcoming and attentive to our needs. The location is perfect to our getting around to tourist spots...

The reception team were friendly at check in, and I was given a beautiful tin of truffles and some drinks vouchers (maybe as a diamond member?). This was really a special touch and appreciated. However the room itself wasn’t great. I’ve stayed in quite a few London hotels so know you don’t get lots of space and for 1 night you don’t need much, but this room was so small it was a struggle to move about...

Checked in to hilton 3 times this trip and was attended to by a Mr H**** at this hotel. Comparatively speaking, check in this time wasn't great. Didn't feel welcomed at all.

Ordered Mac n cheese as only had 3 choices to pick from when I called at 2230 even though it says menu listed is 24/7 and had a lot more on it but not available.Said £6.50 on menu and at check out they said it was £16.50 and a £5 tray charge! £21.50 in total for what is pictured and a below average version. Wont be doing that again. Also stayed for 4 nights and daughters room wasnt cleaned on the ...

Excellent location, near Westfield shopping mall and Shepherd Bush train station. Very convenient location

I’ll be honest — my stay at Hilton Kensington did not meet my expectations. While the staff were generally polite, the hotel itself feels dated and in need of a proper renovation. The layout and use of space are inefficient, which affects overall comfort and flow, especially for a brand carrying the Hilton name. That said, Luke was truly the highlight of the stay. Professional, attentive, and genuinely...

very good location and nice staff

We really enjoyed our stay. The hotel was clean, cozy, and felt very welcoming. The location was convenient, and everything we needed was nearby. Highly recommended!

The room was spotless, and breakfast was amazing. The staff were incredibly friendly; a special shout-out to the front desk for the complimentary cookies! This truly is the best hotel I've stayed at in London. The location is excellent, in a quiet and safe neighborhood, and it's super convenient for getting around, being just a four-minute walk from the metro station.

The service was great, the environment was lovely, and they even offered complimentary snacks. Superb!

Excellent! I'd definitely come back next time! The hotel's location is great and feels very safe. The breakfast was really good (much better than English breakfast!), and all the staff were super friendly. Being right next to Tower Bridge was a fantastic experience!

very very good experience. I love it so much. I am seriously love this hotel. It is perfect

I absolutely loved their cookies; I left in such a rush that I forgot to ask for more. We booked an executive room, which gave us access to the executive lounge on the ground floor – it was great for snacks and drinks. The room facilities were pretty good, and it was cleaned daily. The hotel's location is superb; you can walk to Tower Bridge right outside, and it's incredibly convenient to get to the...

Wasn’t a nice experience. I had the room with no window. The room was noisy & not relaxing at all.

Don’t know what’s going on here but, my recent experience was not that great especially, the phone network or reception service is terrible

The room was slightly more modern than my previous visit which was good. Basic but good price and location

good location in canary wharf. decent size room (standard double) with a bath tub. Wifi is just OK. it's got an old skool look and feel, which is a little out of place in the area, but i like it .

This is the second time I've stayed at this hotel. The reception staff treat me nicely and the areas is safe and easy to walk around. The tube station is near by and being close to the water is nice. The decor is a little old and tired but it is clean and is fine for a night or so.

We stayed in the no window room, as we were just sleeping in the hotel.its in a good location in Canary Warf. The room was clean, the bed was comfortable, and the hallway was quiet. The WiFi wasn't that fast.

The lady at the front desk was kind enough to upgrade us to a suite for free. The room was clean and tidy with plenty of space, two separate bathrooms, and a huge dining area. It was great value for money, and I'll definitely choose this place again next time.

The location and the breakfast buffet was the highlight. In terms of quality of the rooms to price ratio, it could be a lot better. The rooms need to be renovated to live up to the luxurous standards that most guests get experience from other interContinental Hotel locations around the globe- particularly in Asia.

The front desk service was exceptionally professional and wonderful! It felt very personal, like being at home!

Booking a one-bedroom suite with kids was absolutely fantastic, especially with the sea view. The breakfast and pool were big hits with the little ones. Next time we have an event near the O2, we'll definitely book this place again.

A pleasant and clean hotel. So quiet at night! Couldn't fault the room. Breakfast was very slow when ordering from the menu though, it only had 4 dishes yet 25 mins after ordering we had to cancel as we ran out of time to eat it before we had to leave. Very convenient for the O2 in the afternoon and evening. Strangely in the morning the shortcut to the O2 doesn't open til 10 am because the O2 isn't...

The hotel is lovely but cannot cope with the O2 concert traffic. Check in was very poor for an IHG member and the Food and Beverage offer was swamped at bust time. Shout out to the 18th floor bar team who worked their socks off.

I recently stayed at the Hotel Plaza in Waterloo, and overall, it was a pleasant experience, though it definitely had its ups and downs. The Good: The room itself was lovely—clean, well-maintained, and comfortable. I had a generally good stay and found the atmosphere of the hotel to be quite nice. If you are looking for a solid place to rest your head in a great location, this fits the bill. The Not...

Nice and enjoyable experience. Would recommend to friends if they visit London

Was an issue at check in with my reservation which they finally sorted after an hour. Perfect location right opposite Lambeth North station as well. Breakfast could have been better with more variety for a 4 star hotel. Spa was okay shame pool was so cold! Not sure I’d stay again would depend on the price! Staff seemed really nice. Not any amenities in the room.

Fantastic stay, comfy beds and amazing facilities in room. Would love to return one day

I love this hotel - very clean and spacious. Location was great too, right outside of the tube station.

I love this hotel - very clean and spacious. Location was great too, right outside of the tube station.

Good location in london. Easy walk to Hyde Park and easy walk to shopping. Many good food and restaurants around here. Hotel staff very friendly. Will come back again

My stay from 31 December to 3 January was unfortunately not a very pleasant one. I had hoped to enjoy a nice New Year’s break at the hotel. The property has a long history and, although it has been renovated, there were several comfort issues. The central air conditioning was extremely noisy, and the windows did not insulate well against the cold or wind. The room felt slightly warmer only when the...

An absolutely fantastic stay! The hotel room was spotless, and the service was warm and attentive. The breakfast spread was especially generous. The hotel is conveniently located right at Hyde Park Corner, with Buckingham Palace and Harrods both about a 15-minute walk away. It's also quite close to other famous attractions like Big Ben, the Houses of Parliament, and Westminster Abbey. Other than the...

London's prices were much higher than expected. The hotel was a bit dated, and the bathroom sink drained incredibly slowly; it took nearly half an hour for the water to clear after washing my face. The location was excellent, right next to Hyde Park, and we also had a nice view from our window. However, at over 4000 a night, it still felt truly exorbitant.

The hotel boasts a good location, right next to Hyde Park, making it convenient to get around (though I felt this was its only strong point). I noticed a significant number of guests were from the Middle East. On the day of check-in, I arrived at Heathrow on an early morning flight. By the time I took a taxi to the hotel, it was only 9 AM, and I was extremely tired from jet lag. Thankfully, the front...

The room was quite spacious for London. The location was excellent, right next to Hyde Park. Service was decent, with a few minor imperfections, but these were still well within acceptable limits. Otherwise, everything else was fine.

Toilets are small, all hotels facility apart from gym is sublet out to 3rd party. I wouldn’t stay here again for the price. Staff are friendly, but just better value elsewhere. Great location tho.

Stayed at the hotel for one night attending a conference. My room was exceptionally clean and furnishings great quality. The bed was very comfortable. I had a great night's sleep. Wish I could have stayed longer.

I paid over 4,000 for a night, and the room was only 20 square meters, extremely small. The front desk even gave me a room that never gets any sun, while the Italians across the hall had a room with great sunlight. Plus, the air conditioning was broken. It was a terrible experience, and the front desk staff were very cold.

excellent location, can walk to most of the tourist spots, also close to the underground so travel is not a problem. Very helpful staff, good breakfast.

This is a great hotel with an excellent location, offering top-notch service and delicious breakfasts. However, the rooms are very small for a hotel of this caliber. The room amenities, such as power outlets, charging stations, and other small details, feel outdated.

Let's start with the positives: it's close to attractions (Hyde Park), but the room doesn't have a view. The hotel service was five-star. Now for the negatives: the room facilities are old, the desk lamp was crooked; the curtains were broken and couldn't be fully closed; the cabinets were uneven; and the windows had poor soundproofing. It really felt like a 'dilapidated and small' place.