Apartments in USA

Excellent stay! They offer free luggage storage, and it's quite convenient to get there from the airport. The room was spacious and clean. Plus, there's a restaurant and convenience store right downstairs, which is super handy. The front desk staff were also very friendly.

The hotel is a bit old, but for this price, getting such a spacious room is quite a unique find. I'd definitely stay here again.

The hotel offers excellent value for money, but the service attitude is quite mediocre. It feels like the entire hotel doesn't really want to provide service, although for this price point, it's somewhat understandable.

It might have been the off-season, so the room rate was incredibly cheap. Although the facilities were luxurious, there was practically no service. No toiletries were provided, so I'd recommend guests bring their own. However, the transportation was very convenient, and parking was free, which is a great perk in Las Vegas.

I booked a king-sized bed room, but the front desk gave me a twin room, saying there were no king rooms available. This made me quite upset, especially since my colleague, who arrived an hour after me, got a king bed. The room was spacious, but the cleanliness was just okay. The front desk service was very slow; I had to queue for over an hour to check in.

The overall feeling is good. But no water , kettle, coffee makers is very disappointed

For this price in downtown LA, it's pretty decent. They don't provide disposable toiletries, but you can ask for slippers at the front desk. What really annoyed me was the service. On my first day, after showering and unpacking, I found two large boxes of leftover food from the previous guest in the fridge. I called to have them removed, but was told housekeeping had left for the day and was offered...

The hotel's location and facilities are great, offering good value for money. When checking out, the hotel didn't inform me about the resort fees, but Trip.com promptly refunded them. Can't complain about that!

Amazing architecture, friendly staff, very convenient location

Great downtown location, good service, and they even helped me receive a package.

The hotel I stayed at in Los Angeles was right downtown. I guess American cities are different from back home; the downtown areas are mostly for business and offices, so there isn't much to see or do. Parking was also inconvenient and expensive. The hotel itself was very old, and the facilities looked quite dated. You really can't compare it to hotels in China.

The room is very spacious, and the location is excellent, making it convenient to get anywhere. There's a Los Angeles Public Library right next door, along with a museum, and it's easy to catch a taxi to any destination. This is my second year staying here.

The hotel is relatively new, and the rooms are very clean and tidy. Although it's an Inn, it's definitely a cut above your average Inn. They offer free shuttle services to a few parks, and you can get early access to Epic at 9 AM and Islands of Adventure at 8 AM just by using your room key. Even on your check-out day, you can still use the early park admission; just let them know at check-out that...

The hotel environment is quite good, and the price is reasonable. My only complaint is that when we checked in, the front desk told us the shuttle to the EPCT park wouldn't start until 8 AM, and they confirmed this twice. To get there early, we ended up taking a taxi, only to find out later that the shuttle actually starts at 7 AM. We wasted 7 US dollars. The whole point of staying at a park hotel...

The room was quite spacious, pretty standard. The soundproofing wasn't great. Housekeeping cleaned every day. The shuttle bus runs frequently, which was convenient. You can enter the park an hour early, but remember to go left if you do. I saw on Xiaohongshu that you should go right for the Ministry of Magic, so I stupidly waited until 10 AM with everyone else for the park to open.

This hotel is really great especially if you don’t have a car. The shuttles are extremely frequent and it takes 10-15 to get to each park, which is really fast. The cafe and starbucks inside the hotel is also very convenient. When we went it was very cold so the blankets were a bit too thin.

We had a wonderful stay at this hotel. The guest laundry facilities were very convenient — they are located on the 4th and 7th floors of Towers 1 and 2, which made it easy to do laundry during our stay. Another great point was that we were able to store our luggage even after check-out, so we could go to the parks and enjoy the day without worrying about our bags. Most importantly, all of the staff...

You get a room key with your own name on it (which you can take home), and the shuttle bus keeps running until midnight! It runs approximately every 5-10 minutes, and even when it's crowded after the event, you can still get on the bus in about five minutes – awesome! 👍 Early check-in also got me a relatively large room – great! 👍 The room has a microwave, sink, full-length mirror, and a huge makeup...

Great customer service iver the phone and in person. Very nice and clean hotel. Breakfast exceeded expectations.

Room was good, staff was good, but the breakfast was not very good. The "hot" food was awful, so we stuck with the normal continental stuff, which was ok.

Staff were friendly. Room maintenance was very poor. Only refreshed towels and bed every second day. Was disappointing on lack of clean room during our 6 day stay.

Very nice, spacious room with minimalist decor. All staff communicated with during our multi-day stay (registration desk) were very pleasant & helpful! Choice of housekeeping days a plus. Only reason for 4 rating was lighting over bathroom mirror was not bright or conducive for females applying makeup. Thank you!

Perfect place to stay. We felt safe, and the staff provided excellent, top-tier customer service.

We enjoyed our stay very much. The staff were all very helpful, kind and fun! The room was comfortable and cozy. The only thing we didn’t care for was the overwhelming smell of the cleaner when you walk in the front door. It knocked us over every time we came in. It’s good to be clean but that smell reminds me of cheaper hotels that are trying too hard.

Definitely will be back. Overall love this hotel

This hotel was a wonderful place to stay in Orlando if you have your own transportation. I will say that it is decently far from the airport, so you need to carefully decide if it is close to what you want to see. The pool, water slides, and hot tub were great for both kids and adults. My children also loved the arcade and movie theater. We came in the off-season so most of the food options in the...

We checked in around 7 pm with a gentleman that has a unique name should have told him to write it down I apologize but I hope you get recognition he checked us in and we were on our way to enjoy the resort unfortunately 3 hours later we noticed our ac not working and I told him about he said I'll said a tech when we came back in wasn't fixed so I called front desk and James answered apologizing about...

Great place to stay with your family and friends!

Great place to stay with your family and friends!

Perfect and beautiful place . Very Calm and relaxing. I like

Not along The ***** but it's just 10-minute walk away. Friendly staff. Live music and ****** available at this resort-style hotel.

We had an amazing time!! I would definitely stay here again! Beautiful place! Not overcrowded!! Hot tub was amazing!! It is spread out instead of stacked up!! The staff were very friendly and helpful including the painters, maintenance, front desk, and everyone in between!!

Off-season, practically a free stay! The queue at the front desk was long, but for this price, I really can't complain.

Good service and room condition 👍

Very big, very clean hotel, I asked for near the elevator, but there was a little noise of the elevator, my room was a little smelly of the sewer, my other room was very good, I hope it can be corrected, all in all, the characteristics of the suite hotel, the children like it very much, recommend it to everyone, the parking is free and very large, the top three floors of the hotel.

We had a great experience at this hotel, thank you for the amazing service!

Olivia, of the staff was exceptional. The only complaint is the length of time it took to get hot water at the bathroom sink.

We were disappointed with room condition especially at this price point. We took pictures of our concerns and the staff went out of their way to make our stay better. They didn't have an option to move us to another room but did everything in their power to make us satisfied. I give 5 stars to the staff and 3 stars for the hotel. I'm being generous with 3 stars because of the staff. Probably won't...

Nice people at the hotel. Stayed from Sunday through Friday. Only one room clean (half decent), no refill of water or coffee. Should be improved.

It Was OK This hotel is dated. The furniture and bathrooms need work. I could have used a handicapped toilet with my bad knees. One of your pictures showed a refrigerator and two glasses, and champagne. I guess our room didn't cut it..

I would stay again The hallways smelled. But the staff was very accommodating and the breakfast was decent!

Toilet was for children vice adults and the sink area was in a separate room. Came in late and left early; so, can't comment on the free breakfast. Also, would be nice if on their website or third party write-ups they could state where you can park and what are the daily fees. Seems like hotels in general, like Vegas, have additional add-on that can take you by surprise. I would stay again; but,...

I made 2 separate reservations and they did not refund the deposit amount to my card. It was charged to my card as payment and not returned to my card. I stayed for 4 nights in total with both reservations and the room was not cleaned once and I requested cleaning. I had to go to the hotel reception to have the towels changed. The reception never answered the phone. I had to go to the reception to...

The problem is that the hotel isn't in excellent condition. But what I don't like about the app is the never wanted to give you the refund back

Everything it’s average not good not bad

So beautiful excellent customer service n great prices

It was a great room for the price. Comfortable beds. It was decently clean and the receptionist was really nice. The placevwas kind of sketchy ass t night though and the parking lot was really foggy 💨 Also there was no wifi in the room which is a bit depressing in this day and she and I didn't have a coffee maker or coffee; and tgere was an iron but no ironing board. All around though a solid 3.5 for...

No instructions from the front desk about the pool, amenities, housekeeping, and all.

Clean room although rooms need more coffee; creamer and sugar. Coffee is not offered in common areas during the day and not enough coffee and coffee condiments is left in the rooms. I drink coffee all day and did not like the overpriced coffee at the coffee shop when I should be able to make it in my room.

The front desk staff was amazing! Between phone calls and face to face interaction the day of our check in, all of the staff I spoke with were kind and helpful! The room was amazing, the pool area was the perfect retreat on a cold day and the breakfast was incredible.

Breakfast was amazing and made to order. Upgraded to a suite with hilton honors was nice.

Clean room and great service from their staff. This is the second time we have stayed here and would definitely stay again. Very close to Broadway and all of the fun places in Nash

The room was good, not trash bags? The breakfast was amazing and the staff was great. However, the fact that i had to pay 50$ more just to oark (and cant leave the lot) or 70+$ to do vallet? Location is great also. Fugure out a better deal with parking, or come off the vallt price.

The only bad thing about the hotel is they have only 5 elevators which are not sufficient for the quantity of people so you may be waiting for the elevator to come down or up for up to 15 minutes at a time.

The Omni was a great choice for our recent trip. The cold was record breaking, and we had to stay an extra night because of a snowstorm, but the staff was nice and the amenities were nice. We loved the workout rooms and the doormen were beyond helpful. It's a very nice, clean hotel, and the bar has nice options to eat if you don't want to brave the cold!

Our experience was excellent! The staff at the door were so kind and helpful - even made sure we got into the right cars! The desk staff were also very nice. The room was great and the location next to many walkable things was ideal!

Every staff encounter, from Ham who graciously greeted us and helped with travel arrangements, Sandar at check-in, the wonderful friendly staff in the restaurant, was top-notch. They made my family and me feel welcome and special during our stay. Our room was clean and spacious. Housekeeping staff were friendly and accommodating.

The staff was top notch - friendly, professional and very helpful. The room was comfortable with great views of Chicago!

Mr.Ham was a great guy . Over all great stay and great location. 676 bartender was also a great guy. Look forward to visiting again.

Staff was awesome. Room was ready when we arrived!! 25th floor with a view of the lake.

Our room carpet was badly stained and the shower floor was badly stained along with the shower head being dull and rusty. Everything else was fine, staff was very friendly

Poor water pressure and temperature. Room service never answered the phone or called back when I left a message as directed. It appeared as though they didn’t shovel any of the snow out front

The room was awesome. I got way more than I either paid for or expected. I am a loyal Hilton Honors member. I stayed in a Hilton in another state/city the previous week. I was not impressed. But the IN stay was 'over the top' and put Hilton back to my #1 'go to' hotel.

I stayed here with my child while we were in town for Hamilton. We were put in a room directly across from the pool. She loved that! The whole stay was quiet out side of the occasional sirens outside. No hallway noise, no noise from pipes, even the heater and mini fridge were quiet. Everyone at the bell/valet stand was super nice. Josh at the front desk was amazing! We will absolutely stay again.

This was by far one of the most beautiful Hilton hotels I have stayed at and the staff was incredibly nice.

Clean, friendly hotel. Lots of perks to this hotel, restaurant, valet, pool, golf suite.

Excellent experience at breakfast with Donna serving us. Iniego also helped me with coffee one day and refilled the milk another day, even though it was just at closing time. Very kind and helpful. Felipe was also a very kind cook. Sabrina was a very pleasant and a bright spot every morning during our stay. Wonderful person! Excellent service!

We had a wonderful stay at Embassy Suites San Diego Bay Downtown! The location is perfect and makes everything easy and convenient. The service was excellent, and Sabrina was especially helpful and kind. She truly made our stay even better. We will definitely be back!

CHECK YOUR FINAL RECEIPT- THE ONE THEY EMAIL YOU THE NEXT DAY We were charged for a restaurant fee after we had checked out and were actually back home. I get it, computers aren't perfect. The next guests checking in arrived early, went to the restaurant to wait and charged their bill to the room number. Even though we had received our *final* bill upon checking out, I was emailed another one the next...

Husband and I decided to visit San Diego last minute and after researching the downtown area decided the location of ES fit us perfectly. Short walk from the 992 bus stop to and from the airport. We booked through Expedia and selected a King Corner Suite. We had a wonderful view of the Harbor and will miss waking up to that in the am. Room was very spacious and clean. We enjoyed the nightly reception...

We had a fabulous stay here at Embassy Suites. Our family with young kids loved the hotel layout with the glass elevators. Our suite was spacious enough and the sofa bed was actually comfortable. The breakfast had both buffet and made to order foods, which was much better than other hotels who have complimentary breakfast. It was right across the street from Seaport Village where we found a great seafood...

Good location, but parking lot issue. Unpleasant valet service. Good quality breakfast though

The hotel was in an amazing location! Walkable to so much shopping and dining. The room was amazing with a kitchenette and we had a great view on the 30th floor. The included breakfast buffet was nice to have. We will absolutely stay here again!

Staff was nice and it is a convenient location if you enjoy walking to different places.

Nice hotel. Very nice rooms, perfectly situated - very friendly staff - but a cockroach was crawling around in the breadbox one morning.....

Stayed 3 nights with 4 ppl (2 adults, 2 young adults). Room space was great. Room furniture needed help as it looked worn. There was also a missing full length mirror from the wall which left just 1 mirror in 1 bathroom for 4 people (incl 2 women). Housekeeping never brought our missing towels and pillow after a call was made. Workout room lacked treadmills (a staple). We expected more from a downtown...

Staff was nice always picked up on the first ring was close to everything.My only issue was the water hot went out several times during our stay and no update.

Was good the people on the front desk very nice. The location perfect and the breakfast was good Housekeeping was very kindly

Ok hotel, staff really friendly and helpful, good location walking to where the action is, and nice restaurants nearby, close to the shopping mall, pool is just rubbish, rooms ok,  the sort of thing thing you would expect, I thought the price was quite high comparing to other better hotels on our trip. We didn't eat in the hotel, or use the gym so I can't comment on that

Room was very comfortable. THe restaurant was good. Everyone was helpful and pleasant.

We had a very nice room. The staff were super friendly and helpful

Staff was great, room was clean. Walked most places. Was there with kids and they loved it. Definitely will be staying here again.

Very convenient to convention center. Well run and comfortable.Friendly staff. Good bar. Small restaurant - OK food with New Orleans twist. Better options all around

Staff was very helpful and courteous. The rooms and amenities were clean. Overall I would definitely recommend.

I stayed at Embassy Suites New York Midtown Manhattan for my birthday trip to NYC, just ten days after an unexpected surgery and several days in the hospital. I arrived around 2 PM, two hours before check-in, and the receptionist Bindiya kindly checked me in early after hearing that I was still recovering. She even gave me chocolates and snacks and told me to contact her anytime if I needed assistance...

Cost benefit was insane. Great included breakfast, plus a "snack and drinks" from 5:30 to 7pm, made this a money saver as well. It was me and my son, King bed with sofabed, two TVs (there was a cushioned divider) and I ended up sleeping on the sofá without opening it, because it was large and extremely comfortable (they didn't have two beds available when we booked, so that was on us). Highly recommend

The location was good but the food was terrible. The breakfast was cold and not good. The elevators were not working most of the times, we had to wait 15 minutes everytime after calling the elevator.  The receptionist didn't explain the benefits included with the booking and we wasted a lot of credit.  The restaurant of the hotel was not good.   Only good things were the view and location.

Thanks to Trip.com for their kind assistance. The hotel's rules are a bit odd, but it's understandable that you might encounter minor issues when traveling for business.

EEverything is ok except two things.   1. I got into the 4/f for the drink. I got the first drink and one minute later I wanted to get another drink for my husband. They rejected me and said they were closed. Just one minute difference they didn’t want to accommodate. Never said it was the last call.   2. Very crowded and even closed half of the restaurant.

Great location and good for a short stay in an expensive city

Room was in great condition. Most staff were very pleasant. Less if really busy at the desk. Parking fee was a surprise and very expensive. I was disappointed in that aspect along with a resort fee.

Due to issues at my home, I stayed here for an extended period of time and want to commend the staff on their friendliness and service. Every staff member greeted with a smile. I had some minor quibbles with the room (shower water pressure and bed pillows) but this facility provided a very nice place to stay when I needed it.

Beautiful place Wonderful stay everyone was nice we had a great time

I love Residence Inn, and I look for it every time I travel. Pros: This one in particular had great views of the marina, comfortable, clean, spacious rooms, and nice, helpful staff. I was travelling for business so it was nice to have a good desk space and comfortable chair. Cons: Valet parking is mandatory, and pretty expensive. Also there was an "accidental" fire alarm at 6:30 AM on a Saturday that...

Good location. View from hotel is great. Do note there is a destination fee of USD10 per accomodation per night. This is excluded from the hotel accommodation which have to be paid.

The room is good, very close to the airport, the restaurant in the hotel is delicious. is the room rate is not cheap

We booked 3 rooms for 5 days and sadly the room was cleaned only on our 4th day. For an IHG chain, we stayed for the first time in Staybridge suites and were definitely disappointed. Maybe we don’t know that’s how the protocol functions but having to call for towels and trash pick up was unacceptable. Breakfast was amazing and wholesome to meet most of our needs. Front desk check in/Checkout was great...

Great place but I had to ding a star for the Road Noise and traffic gridlock during rush. There is an on ramp about 50 yards to the front of the hotel. Between 9PM and about midnight an adolescent with a bypassed muffler will gun their way up that ramp, shaking the windows on that side every 30 seconds or so. Unless you're stone deaf, demand a room that has a "City View" to the East (Odd numbered...

Misty at the front desk was a HUGE help! The absolute best service I've experienced at a hotel, bar none. Rooms are cozy and have more than what we needed for a comfortable stay. Competitive pricing with amazing service.

Nice fitness center and the hotel room was a very good design.

Good place to stay. Clean, good breakfast and friendly staff. I recommended Stalybridge Suites at galleria area.

Yes. Front desk staff Nadia, Oli and Aaron were amazing in helping us observe the Sabbath. Thank you!

I only was there one night but reception staff was very friendly, with easy check-in and out. The room was very clean and contained everything I needed. I had a small parking issue where when I arrived I parked in front lot and after going out and returning in the dark front lot was full and I found the signage was lacking for alternate garage parking. I parked in the wrong place and found note on...

Room and view was beautiful. From check-in to check-out, all staff members were friendly and professional.

I reserved a ocean view room but was placed in a parking lot view room with the only option was to leave...vary disrespectful and disappointed.

Second time staying there, property was clean and very pretty. Staff at the restaurant were all pleasant and knowledgeable. The coffee area and staff were great too.

The room was Spotless. The Ocean Front Room was Beautiful with a Breathtaking View Housekeeping Manager on my Floor was Professional, Pleasant and Courteous.. The Restaurant Staff prepared Delicious Meals for the Women’s Retreat I was attending. The Servers took care of Us like We were Royalty. The Valet Attendants were very careful and respectful with the utter most professionalism while handling...

The balcony view was not as good as expected I also didn’t like the bathroom set up especially with having young kids but other than that not a bad stay. Loved the double bunk bed option. I would definitely stay again

We absolutely love this place. We went there for no reason at all but to enjoy the hotel. Excellent service, food and rooms

The breakfast was delicious. The Happy Hour at the bar is one of my favorite things about Embassy Suites.

The room was clean and spacious, and the location is perfect for walking to dining and entertainment. The complimentary drinks for happy hour and breakfast were excellent and made the stay extra special.

Such a lovely place. Clean and convenient and near the tram and many shops and restaurants. Also the complimentary happy hour was great! Highly recommend !

The room was quite big, but there was a constant rumbling sound, even in the middle of the night. Because we left at midnight or early morning, we didn't enjoy any service. My daughter carried the four large luggages. Mainly because it was very close to the target field where the performance was held.

A bit old hotel in the city center

Everything was good. Especially the location was perfect. But you have to pay the parking fee every night. And the deposit didn't come yet(after a month)

We had stayed at this location multiple times and love it. The price is super reasonable, the breakfast is amazing, they shuttle you to the parks, and it is super clean. If you’re looking to save some money and get great quality I would recommend this hotel! We’ll forever choose this hotel anytime we stay in Orlando.

It was the highest rates that we paid on this occasion, and we like the surrounding area so we returned

The location is near Disney, and hotel offers shuttle to each park and shopping mall. Normally shuttles are delayed. The breakfast is okay but crowed. Room is clean and big, okay for vacation to Disney. The reception only have 1 or 2 workers, not enough to cover waiting line.

Clean, strong Christmas atmosphere, and an interesting breakfast.

I initially wanted to give a full five-star rating because I was able to check in early. However, after checking in, I was overcharged for parking, and the extra amount still hasn't been refunded even though it's been 8 days since I checked out. On top of that, the air conditioning broke on the second day and was never fixed by the time I left. It was really, really inconvenient. w