a $12 charge, parking was $75 a night. We had 2 margaritas at the beach $76. I don’t have a problem paying for extras but I felt the charges were excessive. The hotel room was very basic, not impressed
This is by far the best hotel ever!!!!! Me and my wife had the time of our life!!!! We don’t want to leave!!!! Very impressed with the restaurants, beach service, bar accommodations. Just an all around perfect time
Had an absolutely phenomenal time.
Service at the pool took long (ordered a beer bucket, so no mixing)! Refreshment lounge keys did not work, had to walk through all the hotel buildings again
Good but lots of hidden fees and costs, missing basic free amenities in rooms like water
The ice maker on our floor did not work, we stayed 3 nights, I let housekeeping know, the ice maker was never repaired, the refrigerator in our room did not work. The bottled water provided in the room was
What an AMAZING resort! I've stayed at a LOT of nice Hilton properties, but this one REALLY takes the cake! The restaurants were very nice and served good portions, and the drinks and snacks 🍔 by the pool were also delicious! Between the amazing suite that we had with an incredible view, the numerous pools, hot tubs, and beach 🌊 accommodations; not to mention the wonderful attitude of the employees...
Despite those disappointments, there were still things I really enjoyed about the resort. The infinity pool was open and beautiful, and the private beach access was probably my favorite part of the stay
Unfortunately, when we arrived, we were told that the lagoon pool was under construction and closed for the season
Miami beaches can often feel crowded and not very clean, but the beach here was peaceful, clean, and relaxing. It felt like a much nicer environment to actually unwind
I had looked at many resorts around Miami, but the photos of that pool really captivated me and that was the main reason we decided to stay here
We were also offered complimentary kayaking through the resort, which sounded great, but we weren’t able to do it due to high tide conditions
The lobby isn't grand, but it's quite unique, with numerous palm trees adorning the entrance driveway. There's also a palm-lined staircase leading down to the pool, giving it a very Miami-style feel
We booked a partial sea view room in the main building, which has a maximum floor of 17. We were assigned a room on the 15th floor, and the ocean was visible diagonally in front of the window
A path leading to the swimming pool from the side entrance has fountains on both sides, which are beautifully lit at night. The swimming pool isn't large, but it's surrounded by rows of beach chairs
Walking across the pool and out of the hotel leads directly to the beach – incredibly convenient! On our first day, we took photos and played in the water on the beach
The hotel also has an annex building, which appears to be about 10 stories high
When we booked, the Ocean Front room in the annex was the same price as the partial sea view room in the main building and included three breakfasts
It made the whole trip feel easy and fun without needing to drive everywhere. The pool area was another highlight—relaxing, clean, and perfect for unwinding
The bed felt like sleeping on a cloud, and the floor-to-ceiling windows gave an incredible view of downtown Tampa and the water. Everything was well thought out, from the lighting to the bathroom setup
One of the best parts is the location. Being right in the Water Street Tampa district means you’re steps away from great restaurants, bars, and the Riverwalk
Visited for a mini stay-cation. The view was amazing from the 21st floor. The location was perfect walked to bars and restaurants. The pool are was busy by 11 am on sat morning
I had an amazing stay at JW Marriott Tampa Water Street. From the moment I walked in, the atmosphere felt upscale but still welcoming
The lobby is beautifully designed and gives you that “luxury vacation” feeling right away. The room was spotless, modern, and super comfortable
The continental breakfast was good but the buffet at the restaurant was delicious! Lunch and dinner at the restaurant by the pool was absolutely amazing!!! Highly recommend it! The Starbucks and other boutique on the way to the meeting room worked out great
Needs better and healthy food options near pool. Breakfast Buffett is good but too expensive. Hotel is in a very good location but it is starting to show it’s age
The variety of things to do at the beach and pool area was nice. The food and drinks were pricy for what you’re getting. Room was nice, clean and comfortable.
The rooms were lovely, it had a great hair dryer. The staff was welcoming and friendly. The balcony was huge and with a great view of the ocean. The property was huge with great amenities
The resort fee allowed my family and me to have plenty of activities, like tennis and kayaking. There was a basketball court and a ping pong table that our boys enjoyed
The beds could have been bigger. I shared the bed with my son and it was too small for a Queen size bed.
Check in was quick and without any flaw. Once we arrived to our room, the views of downtown Miami are out of this world
Great location, it's close to everything downtown. The hotel is very clean and the price is reasonable.
The hotel breakfasts are very expensive for what you get so I don't recommend eating there
This is a big enough hotel to have a laundry room!
We tried to take a lil tour and the doors to the pool were locked up at 8pm! Why so early?
We had dinner in the restaurant & typical VERY expensive
The staff was incredibly friendly and always willing to help. As we drove in the valet personnel were very quick to grab our keys and car. They also took care of all the bags and handed them to the bellhop
We are so thankful and grateful for the team at Hyatt Regancy in Miami. All the staff at the hotel and resturan were attentive, professional and exceeded our expectations for our entire stay
The view from our window was absolutely beautiful, and the soundproofing was great — very quiet and comfortable. We did have a small issue with parking due to the size of our vehicle, as it was larger than usual
We had a wonderful stay at this hotel. The rooms were very clean, the staff was polite and professional, and the level of customer service was excellent
After getting off, we went to the mall converted from a Coast Guard building and had a Cuba Queen Coffee. Everyone says Cuban coffee is good, and it really was rich and smooth; I couldn't resist buying two pounds
Excellent hotel. Very convenient location if you come on a cruise. The port is nearby. Lots of options for breakfast. Friendly staff.
We walked past the US-1 Mile Marker 0 sign and made a special trip back to the post office to mail postcards we bought at Hemingway's house
However, the entire team went above and beyond to help us
And if you're looking to indulge in Miami's iconic South Beach, rest assured, it’s within easy reach. However, a hotel isn't just defined by its rooms and location
Great location. Very friendly and helpful staff. Spent a quiet relaxing afternoon at pool.
Excellent location, clean and hygienic, complete facilities, convenient parking, beautiful swimming pool, brand new decoration, slightly small room, first-class view, late check-in and early check-out are a bit inconvenient
Words can't describe the beauty in this hotel!! High-end security along with service! They also had a mall on the bottom floor. They also had a bar by the pool area and the most beautiful hot tub I have ever seen
We booked room with city view and told we were getting pool view but received courtyard view. You are automatically charged $35 room amenities fee. If you use it you get $35 credit. If you don’t use it, you loose it
From the first glance, the Miami Marriott Biscayne Bay establishes itself as a true gem of the city. If you're contemplating a stay here, I cannot recommend the Biscayne Bay suite highly enough
The burger and breakfast there was good. It was a 10-15 minute drive to south beach as well, which is pretty convenient! I definitely recommend this hotel if you’re in the area
We stayed at Hilton Miami until New Year. There was only valet option for parking and self parking was equally expensive so if you were to stay here, check for parking spots on SpotHero in nearby spaces
Receptionists were great and helpful
Excellent hotel in a nice location, the front staff was kind and helpful , all public transport are nearby, can’t go wrong with the location and hotel
The hotel is a bit old. Otherwise I have a good experience with it. Staffs are polite and attentive. I don’t have hesitation rebooking with it
Stay was generally good overall, they allowed early check in as rooms were available when we arrived which is a plus, only thing is wifi isn’t great kept disconnecting
I did have to chase down the server who was lovely and there was only one person working the entire beach and again I’m being super critical because at $1000 plus a night you’re just looking for superior service
The hotel is a great property with great rooms and restaurants. Only problem was that it was understaffed. All the staff were gfriendly and courteous but there were not enough to handle the guests
Overall, I would still give this property at 10 you cannot beat the location. The staff the access to a beautiful picture perfect beach and two amazing pools. We will definitely stay after the renovation is complete
Also there were little things like no robes or slippers in the room, and there was a trim board along the bottom of the slidding doors to the balcony that is a serious trip hazzard
My only complaint is the food overall is not as good as the coconut Grove, Ritz Carlton, which is where we also stay frequently because we have a child that attends the university of Miami aside from the room service and pool and beach menu being not quite as good as coconut Grove and South Beach properties
The walk to the beach is so short, and I love the fact that there is an adult only and children’s pool. There’s an amazing coffee bar for custom drinks
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Also, the Ritz Kids Club is top notch. Our daughter loved it so much she begged to go back every day of our stay here. The girls who work there are so sweet and lovely
The staff named Mathew is exception! He is very knowledgeable and helpful!
beautiful old world style hotel with modern amenities. Heated pools, great beach side restaurant, fabulous signature restaurant the Grille.
My husband and I spent 3 nights at the Ritz. The service from the moment we walked through the door was impeccable. We stayed in one of the suites (718) and it was breathtaking. The pools and beach are stunning
Can’t say enough nice things about RC Naples. Absolutely everything from start to finish was perfection. Amazing staff, immaculate grounds, dream location on the beach
The property was really nice! The only thing is the beach chairs are like on a 3 star hotel.
The lobby, pool and beach area are very nice. However, I expected the rooms to be just as nice but the rooms are outdated. There weren’t any dresser draws to put clothes away and the food and drinks are expensive
Love this hotel. It is our second time staying and we will be back again! Highly recommend food and drinks at the pool bar
This time I attended a ********* business meeting held here. The location is very good and you can walk to the Marriott next to it. It has its own beach with 2 beach chairs provided every day
The hotel front office manager even upgraded my room because I felt like the other one had been smoked in. The staff in general is very friendly and professional. The valets were awesome and quick, quick quick
Director Maggie is perfect, and all the service is good, but the shower water is too small.
Enjoyed our stay, clean, good food and serve was excellent.
Nice property. Nice rooms. The beach was easy to access. Only complaint was poor water pressure in my room
The Signature King Suite was wonderful! Spacious with an amazing view, 2 mini fridges, and a super comfy bed. Beach, pool, and service were excellent. Would definitely recommend this property!!
The beach is absolutely beautiful. The pools were heated, which was great given a bit of a cold front that came through
Breakfast was amazing, thank you ********** for the perk. Lunch at the pool was super tasty. The pool was heated, which was convenient, but it hald mold in some areas, which is why I'm rating it good and not excelent
Every staff member I came in contact with was friendly, helpful, and eager to ensure we were having a great stay. Plenty of activities by the pool for kids. The hot tub in the adults only section was lovely
We absolutely love the Grand and we have been visiting annually for the past 6 years. The location, the staff, and the proximity to the beach is perfect
From check-in to check-out, everything was perfect. The butler at all the door allowed us to park the car in front for 15 minutes to unload our luggage and to check in quickly - really appreciated the flexibility
The hotel environment is great, I choose this hotel every time I visit.
The room was clean, the bed was super comfortable
Definitely will return in the near future!
Nice hotel, not so great staff.
Hotel location is good. Facility is clear and comfortable. Good to take the rest for family trip.
Fort Lauderdale, 321 N Fort Lauderdale Beach Blvd 🧭 Map
🌞 From seashore 1 min
The pool was cloudy, and there were many napkins and other debris floating. The woman at the pool during the promotional photo shoot was very rude and called security simply because several guests expressed frustration
Valet was quick and the only practical parking option. The beach section felt nicely reserved for guests, though umbrellas do come with an extra fee
The hotel was clean and beautiful. Most of the staff were wonderful. However, we were disappointed when we were kicked out of the pool at 2:00 to prepare for a private event
The pool was heated, family-friendly, and not overly crowded (just make sure to grab seats early!). Our one-bedroom suite was comfortable and offered a perfect view of the Fourth of July fireworks
Then the following day, we were asked to leave the pool area so that they could take promotional photos of the pool area. We were also disappointed that the pool had not been cleaned after the private event
However the room service was ‘hit and miss’ with non replacement of creamer and tea bags and a rather confusing charge of $7 for water left in the room which was placed on top of a notice urging us to hydrate drink more with the blessing of the hotel! The charge was retracted on challenge which was nice
The resort must have been in the off season, as we mostly had the pools to ourselves some days, which was a beautiful experience! The villa was fresh and spotless and the staff at the resort were friendly and attentive! This is why we come back every year!
The 3-bedroom premium villa with pool was absolutely amazing!! Lots of space for the kids to spread out and the pool was small but very nice and warm
That deflated middle of night. They gave us a discount after complaints but it was still not what we paid for and stressful for all. Beautiful pool and other grounds. Would probably try a hotel room if we went back
My only complaint would be that they collect a $200 per night hold for incidentals, and then during my stay they also charged my card another $204 and $747 and when I asked why they said it was also for incidentals and it would be back in my account in 3-5 days
The resort main areas are beautiful and the staff was all very helpful
The hotel's location is prime, with direct access to the beach. Parking is an additional cost per night. They also charge an additional fee that includes certain basic services, but it doesn't include umbrellas
The environment is nice. However, we booked a sea view room, but we were given a street view (although we could see the sea). Maybe Ctrip doesn't guarantee a sea view room?
The room was generally clean, except for the refrigerator, which had a bit of beach sand in it. I requested a microwave and a rollaway bed, which arrived right away, but the microwave was disgusting
Overall, it was a pleasant experience to be able to forget about driving and walk to the beach, boulevard, and restaurants—everything is close by
You cannot even sit at table on the beach area with your own drink or food. we were told to move by employee. Payed way too much for everything
!!!!!! Only plus is it is right on beach
It was an absolute one of the best locations hotels among Clearwater beach, but the amenities and cleanliness is not worthy the charge.
Overall, we had some enjoyable aspects of the visit, especially the beach and pool, but there are a few areas where the experience could be improved
The small, gentle animals were very cute and made the experience fun for everyone, especially for kids and taking photos. Our room was comfortable and had a great view
The beach is right in front to you, which is like a must when staying in Miami
We enjoyed the beach the most during our stay. It’s long, wide, and covered with beautiful, soft white sand — truly a highlight of the property
The placement too makes this 10/10 you’re near everything, most hotels are a headache to pull in to, but this one is like perfect. I’ll probably be staying here from now on based on that
Great hotel
Dinner was 5/5
Lunch was sub par, but service complimented it. The service here was over the top amazing. Valet had accommodated very well with the busy weekend
Pool area was good and been given beach towels was an extra bonus
Very nice hotel. Good location
This room type is relatively old, and the view is worse than the more expensive rooms. You also need to buy water in the room, but you can use a water bottle to get water downstairs.
Awesome team service keep up doing good job guys. Just another day in Paradise 😜💯🇳🇮🇺🇸
Eden Rock is located in the same building as Nobu, but for the twice cheaper price offers waaaaay better rooms and condition. So I liked it a lot/
I spend 4 days at Miami beach resort & spa this week on 5-14-18 and I rate it 3
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