‹›
9.1
Excellent
436 USD
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Hotel Valencia Santana Row in San Jose

🌍
United States, San Jose, 355 Santana Row
● Center: 5 km
☎ Phone: +1 855-596-3396Show
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
543 USD
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Standard Single room
Standard Single room
Private bathroom
Beds:
605 USD
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Classic Double room
Classic Double room
Private bathroom
Beds:
746 USD
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Run of House
Run of House
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Standard room
Standard room
Wireless internet and private bathroom
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Standard room with city view
Standard room with city view
Private bathroom
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Standard room with balcony
Standard room with balcony
Private bathroom
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Standard Single room with balcony
Standard Single room with balcony
Private bathroom
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Standard Triple room
3 x
Standard Triple room
Private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Double room with city view
Standard Double room with city view
Private bathroom
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Standard Double room with mountain view
Standard Double room with mountain view
Private bathroom
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Standard Double room with panoramic view
Standard Double room with panoramic view
Private bathroom
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Standard Double room with pool view
Standard Double room with pool view
Private bathroom
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Standard Double room with view
Standard Double room with view
Private bathroom
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Standard Double room with balcony
Standard Double room with balcony
Wireless internet, air conditioning and minibar
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Standard Double Club room with ocean view
Standard Double Club room with ocean view
Private bathroom
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Standard Twin room
Standard Twin room
Private bathroom
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Standard Quadruple room with mountain view
4 x
Standard Quadruple room with mountain view
Private bathroom
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Standard Sextuple room
6 x
Standard Sextuple room
Private bathroom
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Comfort room
Comfort room
Private bathroom
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Comfort Double room
Comfort Double room
Private bathroom
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Superior room
Superior room
Private bathroom
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Superior Single room
Superior Single room
Private bathroom
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Superior Triple room
3 x
Superior Triple room
Private bathroom
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Deluxe room
Deluxe room
Wireless internet, air conditioning and private bathroom
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Deluxe room with balcony
Deluxe room with balcony
Wireless internet, air conditioning and private bathroom
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1 Bedroom Deluxe room
1 Bedroom Deluxe room
Wireless internet, air conditioning and private bathroom
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Deluxe Single room
Deluxe Single room
Wireless internet, air conditioning and private bathroom
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Deluxe Single room with balcony
Deluxe Single room with balcony
Wireless internet, air conditioning and private bathroom
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and private bathroom
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Deluxe Double room with balcony
Deluxe Double room with balcony
Air conditioning, minibar and shower
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Deluxe Twin room
Deluxe Twin room
Private bathroom
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Deluxe Quadruple room
4 x
Deluxe Quadruple room
Private bathroom
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Executive room
Executive room
Private bathroom
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Executive Double room
Executive Double room
Private bathroom
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Premium room
Premium room
Private bathroom
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Premium Double room
Premium Double room
Private bathroom
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Premium Double room with city view
Premium Double room with city view
Private bathroom
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Premium Twin room
Premium Twin room
Private bathroom
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Premium Twin Club room
Premium Twin Club room
Private bathroom
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Classic room
Classic room
Private bathroom
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1 Bedroom Classic room
1 Bedroom Classic room
Private bathroom
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Classic Single room
Classic Single room
Private bathroom
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Classic Quadruple room
4 x
Classic Quadruple room
Private bathroom
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Classic Double room with city view
Classic Double room with city view
Private bathroom
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1 Bedroom Classic Double room
1 Bedroom Classic Double room
Private bathroom
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Classic Triple room
3 x
Classic Triple room
Private bathroom
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Grand room
Grand room
Private bathroom
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Grand room with balcony
Grand room with balcony
Private bathroom
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Junior Suite
Junior Suite
Private bathroom
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Junior Suite with balcony
Junior Suite with balcony
Private bathroom
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Double Junior Suite
Double Junior Suite
Private bathroom
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Double Junior Suite with view
Double Junior Suite with view
Private bathroom
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Double Junior Suite with balcony
Double Junior Suite with balcony
Private bathroom
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Suite
Suite
Private bathroom
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Penthouse Suite
Penthouse Suite
Private bathroom
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1 Bedroom Suite
1 Bedroom Suite
Private bathroom
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1 Bedroom Suite with bay view
1 Bedroom Suite with bay view
Private bathroom
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1 Bedroom Suite oceanfront
1 Bedroom Suite oceanfront
Private bathroom
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2 Bedrooms Suite with partial ocean view
2 Bedrooms Suite with partial ocean view
Private bathroom
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Double Suite
Double Suite
Private bathroom
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1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
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Executive Suite
Executive Suite
Private bathroom
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Executive Suite with balcony
Executive Suite with balcony
Private bathroom
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Executive Double Suite with balcony
Executive Double Suite with balcony
Private bathroom
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Presidential Suite
Presidential Suite
Private bathroom
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Studio
Studio
Private bathroom
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Double Studio
Double Studio
Private bathroom
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Standard Studio
Standard Studio
Private bathroom
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Villa
Villa
Private bathroom
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1 Bedroom Villa
1 Bedroom Villa
Private bathroom
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2 Bedrooms Villa
2 Bedrooms Villa
Private bathroom
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3 Bedrooms Villa
3 Bedrooms Villa
Private bathroom
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4 Bedrooms Villa
4 Bedrooms Villa
Private bathroom
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Cottage
Cottage
Private bathroom
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Bungalow
Bungalow
Private bathroom
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Bungalow with sea view
Bungalow with sea view
Private bathroom
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More rooms

Description

Hotel opened in 2003. In this hotel 215 rooms, 5 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Option: A la carte Opening hours: [Mon - Sun] 06:00-09:00 Open Price for extra breakfasts: Varies based on the food ordered Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the hotel: Visa, MasterCard, AmericanExpress, DinersClub
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Microwave oven
  • Coffeemaker
Internet
  • Free Wi-Fi
Languages Spoken
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Pool facilities
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • First Aid Kit
Kids
  • Family/Kid Friendly

Street view

Video: Hotel Valencia Santana Row | San Jose (CA), United States | Hotel Review🏨

Map

Reviews

Cleanliness
Amenities
Location
Service
19.08.2026 Guest
Exceptional luxury redefined. From the moment I arrived, the service was flawless, welcoming, and remarkably attentive. The understated elegance of the interior design creates an ambiance of pure sophistication and relaxation.
My room was an absolute sanctuary—spacious, impeccably clean, and refined down to every detail. The plush king bed offered one of the most comfortable nights of sleep I’ve ever had, while the marble bathroom and premium amenities added a delightful touch of indulgence.
Dining was equally world-class, featuring exquisite culinary flavors and top-tier presentation. The seamless blend of high-end quality, supreme comfort, and thoughtful hospitality makes this hotel a true masterpiece. I cannot wait to return for another unforgettable stay.
10.07.2026 Scott
Easily the best stay in San Jose. A beautiful property in a great location. First class rooms and service. Great restaurant and bar as well.
16.01.2026 Patricia
Great property, but behind the times for Silicon Valley. Plugs, No USB ports, limited plugs, TV remote out of battery, marginal coffee maker.
12.01.2026 Aleksandr
Everything was pretty good. The room was clean and the staff were very courteous. The particular room we had was next to a staff access door and it was a little loud with people going in and out late into the night and early morning, but other than that a good price for the room we had.
15.11.2025 Raul
Upon my arrival, I encountered long delay, a mix-up with my reservation, and wrong room assignment. This situation caused us to miss a reservation, it was an inconvenience, and did not meet the standard of service I expected from this establishment.

Booking was made through *******. The front desk clerk related there has been issues when booking through ******* and ******* was to blame for not having "pushed through" the booking. I contacted ******* and they related the issue was not on their end and the Hotel was to blame. Unknown as to where the issue originated as both blamed each other.

After about an hour of waiting in the lobby, the issue was finally “resolved”. Despite providing my reservation details, I was given a different room than what I had booked, which caused further inconvenience. I payed extra to have a balcony view and was provided a room without a balcony.

I have two other reservations in the near future and having experienced this issue with *******, I am not confident I will have a good experience.
21.03.2025 Asjbcffec
Very nice hotel with the best room and bar in Santa Clara
07.11.2024 Laura
Excellent location! A beautiful hotel with very professional staff. It is so nice to stay at an independent hotel that actually has a **personality** and professionally trained people who take pride in their work. The hotel grounds are very lovely and reminded me of my time in Spain. Also, this hotel is an excellent place for a wedding or other event. The restaurant was a little slow but still very much worth the visit. What a gorgeous courtyard. We will definitely stay here on our next visit to San Jose. Thanks again to all of the helpful staff. Also wanted to mention that our room was very comfortable, bed was comfortable, and the hotel is very clean and has everything you need.
18.10.2024 Kristin
The location, the space and atmosphere and the kind welcome and friendly service make Hotel Valencia our go to when we visit Santa Clara University. The pool is wonderful too. It’s a definite luxury to be in such a beautiful hotel right in the midst of Santana Row!
22.09.2024 Samantha
This was our first time at this hotel. There wasn’t anyone outside to give us guidance on parking. So we parked in the parking garage for Santana Row. When we went to check in there was no one there to tell us where to go check in or help us with our bags. After we finally found check in she was very rude. I asked her about parking and she said “we don’t handle anything about parking, you have to go back to the parking garage to figure it out”. She asked if we ever been to that hotel before and we said no. But still, she didn’t tell us how to get to our room, we had to ask. Then she only pointed to the direction of the elevator, she didn’t tell us the room number or the floor we were on. When we got to our room it was clean, but smelled like very strong cleaning products. There was constant noise from the staff cleaning all hours of the night. We woke up to vacuuming. Check out wasn’t till 12 but they don’t even give you the option to sleep in with all the noise. Definitely not worth the $500 for a standard room.
20.09.2024 Guest
This hotel was also recommended by local friends.
The hotel is located in the central business district of San Jose, Silicon Valley.
The hotel presents the style of Valencia, Spain
Listening to flamenco music during breakfast outdoors
I couldn’t help but decide my next travel destination.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

memorial
Each Step Leaves a Legacy (6 km)
A stone memorial emphasizing the impact of personal actions over time.
information
The Geary Act of 1892 (6 km)
Information memorial about the Geary Act of 1892, a significant law affecting Chinese immigrants in the US.
information
Life in Heinlenville (6 km)
Information site detailing daily life in Heinlenville, a former Chinese American neighborhood in San Jose.
information
After Heinlenville (6 km)
An informational site commemorating the history following Heinlenville.
memorial
Guangdong Province (6 km)
Memorial stone honoring Guangdong Province, reflecting the heritage of Chinese immigrants in San Jose.

Cafe and Restaurants near hotel

restaurant
Straits Restaurant (2 min)
333 Santana Row #1100, San Jose, CA 95128
Reviews
23.11.2017 Janet
The portions say family size but I would order per person. Especially on a busy night when your waiting around a while, you'll build up an appetite waiting. The price definitely reflects a family style portion but that's not what you get, although it is delicious. At night the lounge is a great place for drinks and hanging out.
19.11.2017 aditya
Place has good music and amazing Asian fusion food. Great place to hangout with old pals or meet new ones!
22.10.2017 Ilisha
Came here for drinks. It was the middle of the afternoon so there was barely anyone at the bar and yet we had to wait for a long time to get served. They put straws in their drinks (even glasses of water) which is an automatic loss of a star for me. Be environmentally conscious, it's not too much to ask. Overall experience was average, can't comment on the food because didn't eat here. Please stop with the straws!
10.10.2017 O
Arrogant manager, slow service, charging for dishes they never brought to the table.

We had my husband's birthday party on Monday night, place was not busy, but it took more than 15 min to get the drink orders.
We ordered number of dishes and to be fair, food was good.
Bill had some item priced at $33, that we never got. I asked waiter to remove it from the bill. He did removed that dish, but said that manager have SEEN that dish going from the kitchen.
Obviously, we did not receive that dish, so I asked to clarify that with manager. It took manager 20 -25 min get back to me. She not only have not apologised, she spoke in very arrogant manner that she really see that dish going out. That was ridiculous!!! Just go and ask your waiter where did he take that dish, and apologize to your customer. They charged 20%of service fee mandatory for the big group...
04.09.2017 Chanelle
Great location right along Santana Row

If you arrive just before dinner time, you can easily get seated. The hostesses were very accommodating with my need to work and eat and plug in my laptop. They seated me in an area where I could do my phone calls and work while I ate. The menu is different if you are seated at the lounge vs the dining area and drinks are different prices too.

Menu selection is great in both the dining area and lounge. Lots of exotic dishes that is a fusion of American and Asian cuisine. Prices aren’t too bad with a lot of entrée dishes under $30. Beverage selection is pretty good and prices are average. The portions are a little on the small side but very tasty. Service was good from the time you are seated to the time you finish off. They didn’t have any issues with me moving about the restaurant and changing tables.

It gets a little loud as the night progresses because of the music and a different crowd encroaches. It seems like a usual hangout for business visitors though.

I ordered the Pan Seared Salmon for $20. It was really unique with all my favourite flavours mixed in from cilantro to lemongrass chili sambal and mango salsa sauce. Salmon was done perfectly. I would go back again but the only unfortunate thing about Santana Row is that most of the restaurants are closed by around 11pm.
restaurant
Restaurant «Sino» (2 min)
377 Santana Row #1000, San Jose, CA 95128
Reviews
04.12.2017 Bliss
This is one of the best restaurants and bar in Santana Row both for food, service, atmosphere and a fun place to chill out...there's usually an amusing array of people...
29.11.2017 Reine
Great music. Great food. But last time they had at least 5 items missing on the menu because they're not available. Frustrating if you came for a specific plate.
16.11.2017 Shravan
I come here often, prefer the kumquat chicken and firecracker chicken. Quantity of food is good.

Good place for drinks, my personal favorite is the Buddha mule.

Not very expensive place, average cost for 2 people would be 20$ each.
13.10.2017 Zhu
This Is a nice Chinese cuisine restaurant. Guangdong breakfast tea is very nice. There are many seats near street have good view, so that I and my friends like enjoy Chinese food at this restaurant.
25.07.2017 Jonathan
The waiter we had charged a 20% gratuity on my card for a party of 3 before I even tipped and paid the bill. It was without my consent and I found it very inappropriate for a small party. I've never had this happen, ever. The food was 6/10 and very expensive. Drinks were good. Its a decent looking place, but nothing to write a rave review about.
restaurant
Restaurant «Left Bank French Brasseries» (2 min)
377 Santana Row #1100, San Jose, CA 95128
Reviews
09.12.2017 Fredrik
I have been here many times and had some pretty good food, but I gotta say that the service is really hit or miss, which is the reason for the low rating. Most recently we had to wait 50 minutes for a table, when they told us it would be 30 minutes (they tried to make us wait 60-70 min),. The concierge ladies didn't seem to care at all and just gave the excuse that the guests weren't leaving fast enough. Once we were finally seated and had ordered we had to wait 45 minutes for our food. The excuse was that there were several large parties there (the kind that they know will come days ahead). Our waiter really tried to save the night, but ultimately, the manager of this place needs to be replaced. Stop being greedy and underestimating everything!
23.11.2017 Suryatej
I want to srart off by saying people not used to French cuisine or people who want spicy food are not going to like this place. Although, if you do like french cuisine, Left Bank serves french food with an American twist to it. The burger comes with a beef patty, tomatoes, warm lettuce, onions, soggy buns, and fries as a side. Extras include mushrooms, avacado, pickle, and blue cheese. THE CHEESE WAS AN EXTRA! Moreover, the total cost was 22 DOLLARS. And that's not even the most surprising thing. My friend ordered a burger, but without any extras, and it took around 1 hour for him to get his food. That's the main reason I'm giving this place a low rating. Aside from the burgers, if you want to order a salad, all they give you are lettuce leaves spread out on a plate, topped with dressing. The kids mac n cheese wasn't good at all, as it tasted like they didn't even use cheese, and they used butter instead. The macaroni itself was very hard. Even if you wanted to order something else, the majority of the menu was in french, so we couldn't understand a single thing, and ended up asking the waiter for help. In conclusion, In n Out is much better than this restautant, as it takes less time, charges less money, and is much tastier.
23.11.2017 Conrad
Great food, great ambiance, average service.

I've been here many times since it opened in Santana Row. Comfortable place to hang, especially during the mid afternoon on the outside patio, to grab a few small plates, have drinks, and people watch.

Everything on the menu is rustic and delicious (French cuisine), I especially like the charcuterie. Service is hit and miss. But still will come back on occasion.
22.11.2017 Melanie
Very nice fondue and great service. 4 stars only since the price is quite high there.
As a french girl, I wasn’t disappointed by the food, tasted french and reminded me of home for some meals ;-)
22.09.2017 Warren
Awesome experience! This place was clean and the staff was very friendly and very accommodating they always made we had every thing what we needed. The food was great!

Frequently asked questions about Hotel Valencia Santana Row

How much does it cost to stay at Hotel Valencia Santana Row?

The cost of staying in Hotel Valencia Santana Row depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 436 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Hotel Valencia Santana Row?

You can book Run of House, Standard room, Standard room with city view, Standard room with balcony, Standard Single room, Standard Single room with balcony, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, Standard Double room with city view, Standard Double room with mountain view, Standard Double room with panoramic view, Standard Double room with pool view, Standard Double room with view, Standard Double room with balcony, Standard Double Club room with ocean view, Standard Twin room, Standard Quadruple room with mountain view, Standard Sextuple room, Comfort room, Comfort Double room, Superior room, Superior Single room, Superior Triple room, Deluxe room, Deluxe room with balcony, 1 Bedroom Deluxe room, Deluxe Single room, Deluxe Single room with balcony, Deluxe Double room, Deluxe Double room with balcony, Deluxe Twin room, Deluxe Quadruple room, Executive room, Executive Double room, Premium room, Premium Double room, Premium Double room with city view, Premium Twin room, Premium Twin Club room, Classic room, 1 Bedroom Classic room, Classic Single room, Classic Quadruple room, Classic Double room, Classic Double room with city view, 1 Bedroom Classic Double room, Classic Triple room, Grand room, Grand room with balcony, Junior Suite, Junior Suite with balcony, Double Junior Suite, Double Junior Suite with view, Double Junior Suite with balcony, Suite, Penthouse Suite, 1 Bedroom Suite, 1 Bedroom Suite with bay view, 1 Bedroom Suite oceanfront, 2 Bedrooms Suite with partial ocean view, Double Suite, 1 Bedroom Double Suite, Executive Suite, Executive Suite with balcony, Executive Double Suite with balcony, Presidential Suite, Studio, Double Studio, Standard Studio, Villa, 1 Bedroom Villa, 2 Bedrooms Villa, 3 Bedrooms Villa, 4 Bedrooms Villa, Cottage, Bungalow, Bungalow with sea view in the hotel. Please check room availability by choosing your dates

Does Hotel Valencia Santana Row have a pool?

Yes, Hotel Valencia Santana Row has a swimming pool for guests.

Does Hotel Valencia Santana Row allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Hotel Valencia Santana Row.

How to get to Hotel Valencia Santana Row from the nearest airport?

The nearest airport is San Jose Mineta International Airport, located about 13 mins from hotel by car (7.8 km) away.

What’s the cancellation policy at Hotel Valencia Santana Row?

The cancellation policy at Hotel Valencia Santana Row depends on your room type and booking terms.

Does Hotel Valencia Santana Row offer airport transfers?

No, Hotel Valencia Santana Row does not provide airport transfers for guests.

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