Citizenm San Francisco Union Square in San Francisco

This hotel must have been recently renovated as the facilities are brand new. The room's lighting, music, temperature, and curtains can all be controlled via an iPad. The hotel is also very close to the subway station and the starting point of the cable car.

Convenient location, small but perfectly fine for one person, clean, and great service. I'd definitely stay here again.

Good excellent wonderful wow

The location is fantastic, just steps away from Union Square, right above the cable car's starting terminal, and very close to the subway station where you can catch BART directly to the airport. The room was small and compact, but very new and comfortable.

My favorite CitizenM hotel, the experience was as great as always. The downtown area is right downstairs, and even though it's a bit messy, I never felt unsafe. It's also very close to the tram station. Just a heads up, the 'dangerous' tenderloin district isn't too far from here.

I usually stay at this hotel almost every time I'm in the area. The location is superb! I also really like the concept of Citizen M, especially the bathroom and the lighting controls. I'll definitely stay here again on my next visit.

Great service.  The hospitality and environment was perfect. The location was one of the main reasons for this booking because it was in the middle of everything.  The ambiance was lovely.

The hotel is located near Union Square. There are some homeless people in the vicinity, but they are not aggressive. It's within walking distance to places like Heytea. BART and bus stops are also conveniently nearby.

The location was really convenient, it was a great stay, the room can feel a little small if there were more people. Appreciated the free hot drinks at the lobby at night. The styling was pretty fun and cute as well. Good stay overall, would stay again.

I stayed in CitizenM with my wife and one of my friend from May 15-22 for a conference at Moscone Center. The location is quite strategic; not only is it walkable to the Moscone Center from here, but also it is walkable to several places you should go to in San Francisco, such as Union Square, starting point for the renowned cable car, SF MOMA, and Yerba Buena Garden. There are also several public transportation accessible nearby, such as BART, Metro, Muni buses, streetcars, and cable cars, so it is very strategic for sightseeing around San Francisco.

The facilities offered by the hotel are quite complete for my needs. The room is neat, albeit not so vast, and quite high tech, since there is an Ipad in the room that acts as the command control to the room, so you can control the TV, the curtain, the lamp, even when you want your room to be cleaned from that Ipad. There is also a gym that is open 24 hours with several devices and a water station. Its co-working space is also neatly designed and very comfy.

There is a restaurant in the hotel, dubbed canteenM. It provides breakfast, and there are also several foods and beverages that can be ordered. Other than that, the hotel staff are very helpful. They told us that we can ask for water in the canteen and they will provide it. Sometimes we also asked them for help with providing hot water for us making instant noodles, and they helped us. They also showed us a microwave that can be used.

If there is one thing that can be improved; since we stayed for quite a long time, we noticed that the breakfast options, although still quite various, are quite similar from day to day; scrambled egg, chicken sausage (oh it's so delicious it is to die for!), bagel, toast, pastries, salad station, cheese, and smoked salmon. There is also bacon, ham, and salami in the option (obviously I cannot eat it). Oh, there are some beverages also, like coffee, tea, and juice. You can order some of the coffee (try ice mocha with half and half and additional chocolate, if I may recommend). One thing that may be different is one day they served roasted tomatoes, another day they served roasted potatoes. There is also some variety in the pastries, but that's it. If I may suggest, maybe you can add one or two options of foods that reflect the diversity of San Francisco, like maybe some Latino foods on one day, Chinese food on another, or Italian, Filipino, Vietnamese, or others. This kind of additional variety may spice up our breakfast options, especially for someone staying for quite a long time like us. Overall, a very nice experience at CitizenM San Francisco. Keep up the good job!