Home2 Suites by Hilton Miami Airport South Blue Lagoon in Miami

Not bad for a quick easy breakfast. Good coffee.

I am giving three stars, because my previous experiences have been good. Unfortunately, a barista named Emily and her counterpart have robbed this store of the remaining two stars.

Last weekend in the afternoon I was hoping to quickly grab a coffee on my way to an appointment. I did grab a coffee, but not quickly. I went inside and stood at the counter for what felt like an eternity (probably 3-5 minutes but if you actually timed it, that's way too long to wait for acknowledgement/ service). It was not a peak time, there was no one else being helped, but I'll give it to the girls that there were only two of them there and one was clearly on her way out. It would have been nice of her to help me by at least taking my order, but ok.

Finally Emily comes over and seems super confused by my asking how many pumps of caramel syrup are added to a tall iced coffee. Once we finally sorted that out, she charges me for a grande. I tell her I ordered a tall not a grande, and then she proceeds to tell me how many pumps of syrup are in a grande. Ok.

When my order was comprehended and made, I realized there was no half and half at the counter as there usually is so I asked Confused Emily if I could use the one they have behind the counter. She proceeded to pour the half and half in a little cup, I suppose so I would not leave any trace evidence on the dairy carton. She followed up by telling me that I can just order the dairy in drink when placing my order and that it does not cost extra. I'm thinking, "Honey, this is not my first trip to Starbucks, and if you cannot handle answering how many pumps of flavor are in a tall, then you most certainly not handle getting my drink to the appropriate shade of heavenly coffee."

And to top it all off, the drink wasn't that great and tasted watered down. Ay dios mio - not the experience I would wish on a seasoned Starbucks customer in a hurry.