Sheraton Maui Resort & Spa in Lahaina

Wonderful resort. Rooms were fantastic.
We were fortunate to get upgraded to an ocean\beach view with a nice balcony.
A solitaire Hawaiian Monk Seal liked to sleep just steps away on the beach.
Each evening they have a cliff diver and a beautiful sunset (given weather).
Snorkeling and swimming areas a short walk from rooms.
Room service was prompt for a few items.
We also took advantage of the Luau down the road "Myths of Maui Luau at the Royal Lahaina Resort".
Higher-end resort that did not disappoint.

I came to Maui and stayed at the Sheraton for a conference. My husband tagged along as well and spent most of his time golfing at the golf course adjacent to the hotel which was well maintained and really convenient! But we had the absolute best stay. We were here before check in time due to my conference starting at 8 AM. The hotel staff was extremely accommodating especially Evelyn who really went above and beyond to make our stay great! When they found we would not be able to check into our assigned room early they ended up upgrading us to a suite for the length of our stay at no extra cost and we were able to check in for that room by 10 AM! On top of this the view from both our room and the lobby were just outstanding. We saw multiple whales all throughout the day and even dolphins! The food was also great and the bar staff was attentive. I was able to go snorkeling right at the resort and rent a snorkel set with fins for 22 dollars for the whole day. It is just a short walk from the Whaler Village for shopping and other fun restaurants. We would absolutely love to come back!!

It had been a few years since we had been to the Sheraton and we read a lot of reviews before our arrival. As Bonvoy members we used the app regularly and the Hotel staff was extremely responsive to the little things we needed in our room etc. Yes, the hotel is old and classic, it’s been here a long time. Good to lower the expectations and enjoy the incredible location and surroundings. Definitely rooms are dated but clean. The surroundings outside need attention. Worth staying here though.

This was our first time in Maui and the Sheraton did not disappoint! Friendly faces all around, accommodating of any requests with room service readily available. Upon arrival you’ll be greeted by valet ( it is extra but a nice luxury if you want spurge, first night is free) otherwise you can do self parking. The entrance is gorgeous with a main lobby overlooking the ocean ( black rock + pool and landscape). Our building was clean and well maintained- easy to find the room however the floors can get a little tricky sometimes due to their structure. Our room was spotless and clean with enough towels and amenities for my group of 4! Beds were doubles but wide enough if shared.

One nuance is that the tap water and the water fountain dispensers had an unpleasant taste to it- definitely something we noticed in general on the island so highly suggest buying water bottles at the local Safeway.

Other that that, amazing stay with ocean front view! Lots of whales too

My wife and I had an excellent trip to the Sheraton Maui Resort & Spa for our babymoon. Our five nights were amazing, and we have no critical marks against this resort. While some might think it’s dated or doesn’t have as nice of amenities as other resorts on the island, we believe they are missing out on a sacred gem of Maui.

Everything about the resort runs smoothly, is clean, and is effortlessly relaxed. We enjoyed the food options and the poolside drinks were amazing as well. Our room had a great view of the resort and ocean with a very comfy bed and with excellent AC. We were very grateful for daily cleaning too. This resort is well priced too.

Most importantly, the beach is one of the best in the island. Shaped into the sacred black rock, the snorkeling around the rock is some of the best in the island. It was also fun to see so many enjoying the cliff diving spots.

Lastly, if you are wanting to melt into Hawaiian bliss, you must enjoy the evening sunset ritual at the Sheraton. It blends in beautifully so you might miss it. But every night, there is a dive of the black rock that is accompanied by explanation of the sacred tradition. Following the dive, you can melt away listening to traditional Hawaiian music and hula by the pool while watching the sun beautifully drop behind the island of Lanai. We even saw a rainbow and many whales during the sunset! Truly, this is a special evening ritual that I hope the Sheraton Maui never gets rid of.

All in all, we highly recommend this resort! I know my wife and I will be back.

The original room that we booked through ******* was a bit small but we upgraded to a larger room with an ocean view and it was fabulous!

Everything was great! Staff, amenities, room! However, I didn’t appreciate that after everything we paid, we still had to pay for parking. Maybe include it with the stay

The view from the large room was amazing! 😍
A relaxing hotel.
The free trolley bus to the shopping mall was also convenient.
This is one hotel I'd like to stay at again next time.

It was such a beautiful hotel with Black Rock Beach right in front. You can see turtles at Black Rock Beach..
Every evening, there is beautiful music and sunset.