Holiday Inn Select North Dallas in Dallas

Upon entering the hotel, the lobby gives a grand, luxurious impression that makes you excited to see your room. However, that excitement quickly fades as you make your way through the hallways, which are outdated and uninviting. One of the biggest concerns is the elevators, which haven’t been re-inspected or permitted since 2017. When I pressed the button for the elevator, it got stuck. Thankfully, this happened before I stepped inside, because I would’ve panicked if it had malfunctioned while we were in it.

The room itself had a terrible odor, likely due to the air conditioning unit, which seemed neglected. I doubt the filters had been cleaned in years, possibly not since 2017 or even longer. To make matters worse, breakfast is not included, and when we decided to give it a try, it was a disappointment. They charge $12 per person and $8 for kids, but the food was far from worth it. The bacon was burnt, and the self-serve waffles came out undercooked and unappetizing. The only decent thing was probably the banana.

We were so dissatisfied with the overall experience that we checked out a day early. I do not recommend staying here, as it is not worth the price or the stay.

don’t stay here!!! Car was stolen from parking lot and staff refused to help. Stated they didn’t have cameras and they couldn’t help. There isn’t cameras anywhere outside the building. Rooms also had roaches and where just down right dirty!!

Pedro made the stay horrible. He talks aggressively and his overall attitude made me not want to be there.

the lobby and everywhere is dark, interior renovation is old, elevators broken, and room not so comfortable, only parking is convenient...