The Lancaster Hotel in Houston
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Description
In this hotel 93 rooms, 12 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: AmericanExpress, MasterCard, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Airport transportation
- Car rental
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Hiking
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Golf course
- Fitness facilities
- Gym
- First Aid Kit
- Massage (at extra charge)
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: The Bell Tower on 34th Review by The Lancaster Hotel Houston
Map
Reviews
Everything was perfect. Staff is friendly, the hotel is clean, the rooms are lovely and the breakfast is perfect.
The details and the history of this hotel are so unique that you have to try it.
My stay at The Lancaster Hotel was truly outstanding from start to finish. The staff went above and beyond to make sure every detail was perfect. Their professionalism, warmth, and attention to detail made me feel genuinely valued as a guest.
The accommodations were elegant, comfortable, and impeccably clean. Every aspect of my experience—from check-in to check-out—reflected top-tier service and care. The team’s commitment to excellence sets a new standard for hospitality.
I highly recommend The Lancaster Hotel to anyone looking for a luxurious and memorable stay. Exceptional performance and service in every way!
The staff is very courteous and attentive, and the hotel itself is always impeccably clean and inviting. We really love its boutique-style interior and European-inspired façade, which makes us feel like we’re not even in Texas!
Cafe and Restaurants near hotel
Waited a bit for a table - okay. Seated in the back when the band starts. I have heard some bad dinner music, but this takes the cake. It was okay when they were instrumental, but the vocals took it to comic territory. Server finally shows up and takes drink orders. Little did I know, the syrupy well drink on their specialty cocktail menu would serve as both libation and the caloric content for the evening. We ordered "apps" which arrived a prompt 30 minutes later. After putting them on the table, he was starting to walk away when we asked to place an order for dinner (7pm. You know, dinner time?). Out of the lasagna. Fantastic. No wait, he will go check. Now they aren't out of lasagna? Which one is it? I order it but the look I am given instills no confidence that it is what I will receive. Drinks on the table are empty and he disappears before we can get that in as well. Stuffed artichoke was a from a can with some kind of mayonnaise... goop? Oh, and a decorative bit of salad garnish. Inedible.
Now the waiting game...
At some point the restroom was in order. I have been to many developing countries and not experienced such a smell. Apparently their primary restrooms were out of order, leaving one single occupant for the large restaurant. If this wasn't a business dinner I would have walked out then and there. This is a serious health code violation.
At last, about 2 hours into our sit on the tacky red velvet lap-dance booths, food arrives.They did have lasagna after all! For some reason there was a dousing of balsamic vinegar on it, which was entirely overpowering. I could not cut through the under-cooked and over heat-lamp pasta and the middle was overloaded with a bland ricotta. Greasy, tough, again, inedible. The polenta was reported to have had no sauce, no flavor.
Some time later, I was able to wave the server down one last time for a check... which... was... overcharged by $14.00.
Just wow. I mean, it was the kind of thing where you would go between laughing and dead serious hanger. Shut. this. place. down.
Waiter was nice, but stressed! He forgot drink orders, forgot salads, we were told our food was ready -- 20+ minutes later it arrived. Now, the food was good. The place was at about 30% capacity when we arrived and about 50% when we left. I watched staff scurry about, but a lot of patrons were looking anxiously at the kitchen. When we left, I asked the waiter whose order was in the kitchen window - I had been watching it sit there for over 40 minutes. His reply: I don't know. Management sucks.
Hmm... Maybe my $$ will go elsewhere in the future. Sambuca : nice name, nice location, pretty good food -- rotten service.
If I had to organize another event, I would not hesitate to choose them again.
we got so much for our money!
Frequently asked questions about The Lancaster Hotel
How much does it cost to stay at The Lancaster Hotel?
The cost of staying in The Lancaster Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 442 USD. Enter your dates to see the exact offer prices.
What are the check-in and check-out times at The Lancaster Hotel?
Check-in at The Lancaster Hotel is possible from 15:00, check-out is until 12:00.
Are pets allowed at The Lancaster Hotel?
No, pets are not allowed at The Lancaster Hotel.
How to get to The Lancaster Hotel from the nearest airport?
The nearest airport is William P. Hobby Airport, located about 22 mins from hotel by car (20.3 km) away.
What’s the cancellation policy at The Lancaster Hotel?
The cancellation policy at The Lancaster Hotel depends on your room type and booking terms.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 504 USD The best time to book is July 4, with rates starting from 442 USD



































































































